SimpleConsign Software


 

SimpleConsign by Traxia offers a web-based single or multi-store solution for consignment stores, resellers, small retailers, antique malls, and art galleries. No download is required, and set up, data conversion and backups are included.  SimpleConsign is accessible anytime and anywhere users have an Internet connection. For new users, SimpleConsign offers live training, and customer support is included in their monthly fees.

SimpleConsign manages Point of Sale (POS), consignor relationships, customer tracking (i.e. integrated loyalty programs), eCommerce, and real-time dashboard views. It also separates consignor and store-owned (new or used) inventory. Users have the option to buy the system outright, which gives them the added ability of having automated cash or credit options on their checkout screens. Comprehensive reporting is built into the solution, offering a complete real-time view of sales and operations.

SimpleConsign can also build a fully integrated Website with a cart, and retailers can use their own website in the system’s open API to post their items online.

 

Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 8

239 Reviews of SimpleConsign

 

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Software Advice Reviews (55)
More Reviews (184)

Showing 1-20 of 55

Michael from Thriveworks
Specialty: Health & personal care
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Best Software for Consignment

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Keep track of your inventory. Buy and sell in the same transactions. The ability to show trades. The ability to split customer payments, too.

Cons

Pricing may be hire for smaller operations, but they have a free trial; so there's no risk to try it out.

Review Source
 
 

angela from Scarlett's Unique Boutique
Specialty: Consignment
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Owner of a retail shop comment thought this would be a great idea

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I liked that it was pretty easy to set up, you didn't have to have a ton of knowledge and the technology area to be able to get started.

Cons

The product was quechee, and it didn't integrate as we were told it was going to with some of our other items.

Review Source
 
 

Brett from yfficient | Freelance Graphic Art Services for Publishers
Specialty: Other specialty retailer
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

A Simpler Point-of-Sale for Consignment and Resale Businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We switched from a major POS after four years and have been pleased with the decision. The software does what is advertised, and support is responsive and friendly. We've already recommended this software to other resale shops.

Pros

Product is straight forward; setup and training has been easier than compared to competitor product. It has 'just what we need' for a smaller-scale resale business with one location and no full-time back office staff. Converting from the competitor was made easy by the tech staff who are friendly and knowledgeable. Tech has been responsive to support tickets, and their ticked system allows you to specify the urgency. The data connection to Quickbooks works well but is limited to payouts. Online videos and a good user manual are easily available for training and reference. Cloud-based data and Software as a Service means reduced technology demands on small business.

Cons

Because tag styles are tied to product categories, we are unable to easily print two tag types for jewelry (one for display to customer, one for butterfly tag on merchandise.) The online manual is great for 90% of needs; not all features are fully documented, especially for users who like to know the boundaries of what a product can do. Cloud-based does rely on a steady internet connection; this is not a major obstacle in 2018, and the benefits of hosting outweigh the challenges of storing the data in the local store.

Review Source
 
 

Nettie from Me 'n Mommy To Be
Specialty: Consignment
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Stop looking for a new or different consignment/resale software YOU JUST FOUND IT!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I've used this product for 3+ years. Love it!! I've been in business for almost 14 years and switched from a company based out of FL that was horrendous, but the best available at the time. This software company has been a lifesaver to my business and I am so grateful to have found them. My customers have noticed and love the change!!

Pros

Extremely easy to use
If (and rarely) would you need support these guys/gals are the best and enjoyable to talk to.
IT guy who? I no longer need one
You can search your system to find out what you priced a similar item before and then just click "Add Similar" to quickly add that item.
Love the accessibility of the software on my phone using their app. Easy to keep track of multiple stores
I can track my customers shopping habits several different ways
Customers are always amazed at how I can search my store's inventory at any given time for Raiders, Grandma, Grandpa, Dr. Seuss or currently Paw Patrol items.
Makes doing returns extremely easy
End of day closing/balancing of books is easy
I love being able to print one to a hundred tags at a time
There is a credit card processing company associated with them although I don't use it as I am still loyal to my processor from years earlier.
Plain & Simple: just good people running a good business for people working hard like you & me.

Cons

To make it perfect: Seriously feel like I'm living in the early 90's with all my post-it notes for different people wanting/looking for certain items and wanting a call when I get them in. A way to help me keep track of some sort or "Wanted Items" and then when I entered that item it would alert me that "so & so" is looking for that item would be SWEET!!
There's not great loyalty program linked with this (still using an outside source that I'm extremely happy with)

Review Source
 
 

Carol from The Gala Event Boutique
Specialty: Consignment
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

Excellent support!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The initial sales people were honest, courteous and very helpful. The support team is also very helpful, courteous and patient!!

Pros

Ease of use, functionality, support, simplicity, capabilities, browser based!! (love that I can access at home also!) This is a thoroughly superb program that has the consignor/consignee business in mind!! The support is excellent and they will take the time to explain their answer so that I have a thorough understanding and will explain different options, if needed. I am so happy with this program and can't imagine my business without it!!

Cons

Just a few minor things. I wish the reports were a little easier to compile, but that is probably a user issue!! Wish the reports could print my business name on them. Maybe something you can add in the future?

 
 

Catt from Kari's Treasure Trove, LLC
Specialty: Consignment
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Perfect for Small Businesses or First Timers

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We are a small family run Artisan Gallery & Consignment Store, we had been looking at all types of POS systems for our business. We had looked at at least 10 different systems until we finally found SimpleConsign. When we looked into it, not only were they reasonably priced since we were just starting out we didn't have a huge budget and had all of the features we could ever need plus a few more we have found ourselves using. On top of detailed sales tracking and inventory, you can integrate with QuickBooks, you can get all types of reports for taxes, market research, and quite a few we haven't even tried yet. The customer service is STELLAR, very friendly, always ready and willing to answer any question we might have, from the tiny ones about what a button does to technical problems. The system is web based, so we don't ever have to worry loosing our information because most of it is stored in the cloud, so if your power goes out more than likely you won't lose your work, in my experience. I would recommend this POS system to anybody.

Pros

Stellar customer service, easy to use, reasonable price, compatibility, lots of features.

Cons

Could be confusing at times, but customer service is always willing to help.

Advice to Others

If you're on a budget or new to using your own POS system for your business, these guys are the place to go.

 
 

mark from Bush Hill Trading Post
Specialty: Other specialty retailer
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

SimpleConsign is Bush Hill Trading Post's Simple Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall, easy to use, reliable, user-friendly(when you learn how to make it work for your specific environment).

Customer Support is friendly. Would have been rated 5-stars, but I feel more attention needs to be given before Update rollouts. Perhaps a beta group of real users would help.

Pros

Easy to use.

Cons

In many cases, the user is required to do functions that the software should do. i.e. Place the cursor in the entry field/box.

Advice to Others

Try it, you'll love it and so will your consignors!

 
 

Jessica from Tacoma Thrift & Consignment
Specialty: Furniture & home decor
Number of employees: 1 employee Employees number: 1 employee

November 2016

November 2016

The best out there - but lacks some usability features.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I love this software very much but I wish the reporting were better, for starters. I know you can generate reports but it could be much more user friendly in that regard. I would also really appreciate being able to customize price tags. Right now I have to generate a report, export to CSV, edit in excel, then upload into Avery so I can customize the template how I see fit. So many extra steps. Aside from that, everything works really well. It is so handy to know exactly what to pay consignors and keep track of inventory. I haven't used all of the software yet but slowly I am learning all the tricks and I really like it. Thanks!

 
 

Detta from Fashion Exchange
Specialty: Consignment
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Friendly service. Easy to use. Sometimes I think it is too much program for what I need. But you can use just what you need. I

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have had this system for about 9 months. Sometimes I think it is too much program for what I need, but I can use just what I do need and it is really efficient. The support staff has been wonderful and always call back in a timely manner. I will say that when I was looking to buy the system, they said they may be able to tweak something to accommodate my store. In my county the tax rate can be odd. I have asked a few times and they don't want to fix it. So if it isn't exactly the way you need it, don't count on them changing it for you. But overall I love it and it has been easy to train other people on.

Pros

Easy of use.
Reasonable usage rates.

 
 

Diane from The Arc of Benton County
Specialty: Furniture & home decor
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

SimpleConsign truly is simple

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We are a nonprofit that owns and operates two thrift stores. Some of our merchandise, mostly furniture, is consigned. SimpleConsign allows us to track our consigned inventory and run a variety of reports to help us make informed decisions about how much to consign. We could track all of our donated inventory if we felt it worth the manpower. Most staff can learn the system in just a couple of uses and the back office feature is handy for our remote admin location.

Pros

I like the ease of use and the broad range of reports SimpleConsign offers.

Cons

There are a few specific tasks we would like the system to do, like assign split to merchandise based on entry date. We revised our consignment contract and changed the store/consignor split and it had to apply to every piece of consigned merchandise, rather than just those brought in under the new contract.

Advice to Others

Definitely know your priorities before making a final decision. The tech team is open to building new features, so don't hesitate to make your requests, too.

 
 

Katie from The Village Store, The Recreation Centers of Sun City West, Inc.
Specialty: Consignment
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2016

October 2016

So Happy to have SimpleConsign.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been using Traxia's SimpleConsign for 13 months. We searched for a software program that would fit our unique situation. We looked at this program a few years ago and after looking again thought we could make it work. Much to our delight, it has worked even better than anticipated. Being on the internet and paying a monthly fee is a real plus. The Traxia staff is constantly working to improve and change the program. We sell a lot of handmade jewelry and recently our tags were changed from reading and entering a SKU number to scanning a barcode. This was our dream wish. We could not be happier with the system and the folks at Traxia. They are a wonderful group of very dedicated people. Thank you for your excellent program.

Pros

The ability to have a bar code on our jewelry products reduces the number of human entry errors during the selling process. The on line product allows updating to be done without inconveniencing our staff. Requesting updating and getting it without paying additional fees.

Cons

If our internet goes down, we are unable to process sales. If this happens, we do it the old fashioned way and enter in the computer later.

Advice to Others

Consider your individual situation and how your store is run. Our's has a two layered consignment system with 25 craft clubs that participate. It is a complicated system and standard software would not work. We adapted and can now produce reports for our individual consignors and clubs. Keep an open mind and think outside the box for solutions to you own individual needs. Talk to the people at Traxia and ask direct questions. They are very helpful.

 
 

Sallie from It's a Gift! Woman's Exchange of Reading
Specialty: Gifts

August 2016

August 2016

Thanks for making it easy!1

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The software is user friendly and the vendor is willing to help answer questions with patience and expertise!

Likes Least

I wish we could have more things customer for us but we also realize that this is not a reasonable expectation!

Recommendations

Talk to other users of Traxia. That is how we decided Traxia would be the best product and the best company to work with.

 
 

MARY from Revente'
Specialty: Apparel & fashion

August 2016

August 2016

CUSTOMER SATISFACTION

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

ITS EASY TO UNDERSTAND AND USE. EMPLOYEES ARE ALWAYS COURTEOUS AND READY TO HELP.

Likes Least

THAT ON A CONSIGNORS PROFILE, IT NO LONGER TELLS US WHEN AN ITEM WAS SOLD AND BY WHOM.

Recommendations

ONLY TO MAKE SURE THAT THIS PROGRAM MEETS YOUR BUSINESS NEEDS.

 
 

Patricia from Sweet Repeats Consignment
Specialty: Consignment

August 2016

August 2016

Making Life Simple "Simple Consign"

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

How the program did all the thinking and leg work for you. Once you put your inventory in, it kept track of all your transactions from there on.

Likes Least

I really love the program. The only one thing was if I put in three shirts and when it came time to return only one, I could not just do one item unless I deleted it so it did not show as a return.

Recommendations

Great program easy to figure out and train. Owner and support staff is available and supportive.

 
 

Kathy from Tesoro's Consignment
Specialty: Consignment

August 2016

August 2016

Celebrate good times come on!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

True to your name, it's simple, in the cloud not restricted to one or a few computers, no big up front cost, on call support and experts, training classes and no matter how many times I call to ask the same question, everyone is nice as pie.

Likes Least

UMMMMMMMMMMMM? Will take some thought to come up with an answer.

Recommendations

Try it, free trial, nothing to loose, the company keeps their word.

 
 

Linda from Echo
Specialty: Apparel & fashion

August 2016

August 2016

Review from South Cackylacky

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Access data from anywhere (especially from iPhone)

Likes Least

Lack of interactive communication between users and lack of communication from engineers regarding upgrades, enhancement requests

Recommendations

Talk to users and ask questions that are most important to you. Get a hands on demo in a real environment if possible

 
 

Liz from Button Consignment
Specialty: Consignment

August 2016

August 2016

Excellent software with helpful and available staff

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The software is user-friendly and comprehensive. I love that if I have a problem or question, I can call and actually speak with someone. Their tech staff are super helpful and have even gone so far as to help us with issues that wound up being unrelated to their software.

Likes Least

The trickiest thing for me is getting to know what all the options are. I haven't had time to explore fully the numerous options so I have felt limited at times but I realize this is mostly my own doing.

Recommendations

Simple Consign is by far the best consignment software on the market. I tried several softwares before going with Simple Consign and I saw first-hand how difficult some of them can be and how inefficient using software that is not web-based can be. I love that Simple Consign is constantly updating and improving their software and I don't have to do a thing!

 
 

Misha from Just 4 You Consignment & Resale Shop
Specialty: Consignment

August 2016

August 2016

Dissappointed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The ability to access it from anywhere and the customer support has been as helpful as they possibly can without being onsite to see how the shop is ran.

Likes Least

The fact that the consignment totals include every sold item regardless of their expiration date since i have many consignors that have multiple end dates and I only pay out what is due at the end of the 90 days not before. I do not pay on demand. Also the inventory list does not give enough info when trying to tell a consignor what they have sold with out clicking on each item which it is easy to lose your place when you go back to the list. The activity log does not show item #s of sold items and you have to click on each item to see what it sold which is not convenient.

Recommendations

I am sure it is fine for shops that pay on demand.

 
 

Linda from The Renewed Company
Specialty: Consignment

May 2016

May 2016

Great Customer Service!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

SimpleConsign is very easy to use and the customer service level is excellent!

Likes Least

There were some minor issues we encountered but nothing a phone call can't fix.

Recommendations

Don't try to save money by using Excel. This is worth the investment!

 
 

Maria from Amor Y Estilo Resale Boutique
Specialty: Consignment

May 2016

May 2016

Customer Review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The customer service had been great as well as the consignor log in.

Likes Least

I wish it priced items automatically according to brand and style.

Recommendations

Make sure you use every function they offer so you don't miss anything

 
 
 
Write a Review
Showing 1-20 of 184

Frank from Next Generation Exchange
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Best POS Option for Consignment Stores

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

If you are looking to upgrade your POS software you need to look at SimpleConsign! Great value, great service and great features!

Pros

Lots of great features and are always looking at ways to improve the software. Recently added a price book option which will help keep pricing consistent. Love the discount feature so I can either do specific tag color discounts or category discounts. Support team is excellent and gets back to you very quickly.

Cons

Would love to see some new reporting options.

Review Source: Capterra

  Response: Traxia, Traxia

Date: September 2018

September 2018

 

Thanks Frank! We couldn't ask for a better review. We really appreciate it. 5 out of 5 stars and 10 out of 10 recommendation! Wow! So glad you feel you're receiving "Great value, great service and great features!"
Thanks,
Team Traxia

 

Robert from Mr. Darby's
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Great Program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

GREAT!

Pros

Like the program and the customer service.

Cons

Their credit card provider. It has nothing to do with the software but the do support this company and I wish they would find another

Review Source: Capterra

  Response: Traxia, Traxia

Date: September 2018

September 2018

 

Hi Robert! Thanks for taking the time to review SimpleConsign. We appreciate it. We're so happy you think we're GREAT! too. In regards to the credit card processors...stay tuned. Exciting things are coming.
Thanks again!

 

Kimberly from Kim’s Consignment
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Best choice

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It’s been pretty self explainatory & tech support is easy to reach

Pros

Simplicity and cashier screen is easy to train

Cons

Merchant services too expensive to use credit card processing

Review Source: Capterra

  Response: Traxia, Traxia

Date: September 2018

September 2018

 

Hi Kim! Thanks for taking the time to leave a review. We really appreciate it. 5 out of 5 stars and a 10 out of 10 recommendation...can't do better than that! Thanks! (Pssssst...changes are coming to our credit card processing, so stay tuned)
We appreciate you,
The Team

 

Carrie from Maggie Mae's
Number of employees: 1 employee Employees number: 1 employee

September 2018

September 2018

i LOVE Simple Consign!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have had a great experience with Simple Consign. Every time I have needed to get help hooking up a printer or had any questions about how to do something, I have always been met with the nicest, (and most patient) people! They never make me feel like I am asking for help with something I should be doing on my own, or that they would rather be doing something else. Simple Consign has a GREAT customer support team! And you can't that about all companies!

Pros

I tested out about 4 or 5 other POS systems before choosing Simple Consign, and the main feature I needed was having a set-up that would link my in-store inventory to my website. I needed a system that would easily allow me to keep my items in sync, and Simple Consign does it seamlessly! Plus after having looked at several other systems, I just liked the look and ease-of-use of the Simple Consign Back Office. Also, I LOVE that all of my info in in the cloud, so if I am away from the office, and need to know something, I can look at it on my phone! So cool!

Cons

Well, in the beginning, it was that it wasn't completely compatible with MAC computers, but they fixed that!! So..... Nothing!

Review Source: Capterra

  Response: Traxia, Traxia

Date: September 2018

September 2018

 

Wow Carrie! Can you see us blushing? Thanks so much for the fabulous review! We're thrilled you are thrilled with SimpleConsign. We so appreciate you choosing us to partner with you!

 

Lisa from The Comeback
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

SimpleConsign

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

SimpleConsign has been a great platform for us - our employees were able to learn it quickly and easily. I love the ease of using store credit for payout and the reward points system. Our consignors love being able to access their information online. Very happy with the software and the support team!

Pros

Very easy to use. Clear headings, options, buttons, etc. Straight forward/common sense format. Love the online consignor access.

Cons

Reporting still needs some improvement. Difficult to get the reporting we need. Layaway edits or cancellations/how to forfeit a payment. Would love an etransfer payout option. Ability to customize the cash count so we can remove pennies.

Review Source: Capterra

  Response: Traxia, Traxia

Date: September 2018

September 2018

 

Lisa, thanks so much for taking the time to give a review. We really appreciate it. Please give Tech Support a call. They would be happy to put together specific reports for you and give you advice on layaways. We love our Canadian customers too and want to do as much as possible for you, eh?
Thanks again!

 


August 2018

August 2018

Simple Consign Makes It Simple to Consign

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is hard to pick one thing I like best! Checkout is very easy and consignor access is such a time saver for our business.

Cons

No app for mobile for working on the go.

Review Source: Capterra

  Response: Traxia, Traxia

Date: August 2018

August 2018

 

Well, we're sorry we can't thank you in person, but we appreciate the great review! Your request for a mobile app is one several customers have asked for. Keep watch in the future!
Thanks again.

 

Abby from The Big Lake
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Review SimpleConsign

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I think the program is great, and I am really looking forward to going through all the functions and videos this winter in the slow season.

Pros

The consignment reports and inventory entering process.

Cons

It's hard to easily access the sales of VENDORS. Consignment is a breeze, but with inventory both bought and consigned, I would love to easily access reports and information in the same format for each.

Review Source: Capterra

  Response: Traxia, Traxia

Date: August 2018

August 2018

 

Hi Abby. Thanks for taking the time to review SimpleConsign. We appreciate it! We're always looking for 5 out of 5 stars so we've got some work to do! I spoke with Tech Support and they've created a report for you to look closer at your Vendor sales and inventory. If it isn't what you need, be sure to get in touch with Support and let them help you! Thanks again.

 

Michelle from Maasai Consignment Boutique
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Amazing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am able to keep real time statist on everything and also use it to print out consigner info, it helps with my books for taxes and when things get sold, I love it

Pros

Easy to use and simple to categorize all your Consignment needs, even update amazing

Cons

Nothing, it is all user friendly, when you play around with it, it gets easier to use

Review Source: Capterra

  Response: Traxia, Traxia

Date: August 2018

August 2018

 

Wow Michelle,
Thanks for the amazing review! We really appreciate it. So glad you are finding SimpleConsign easy to use. Always let us know what's important for Maasai Consignment Boutique. We make changes based on what our customers need. Thanks again!

 

Elizabeth from Long Beach Vintage ETC
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

More than I need but everything I want

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've been using SimpleConsign since I opened up my business 5 years ago. I have toyed with the idea of switching to shopify as it has a few bells and whistles that Simple Consign does not. Namely an app and also a bulit in website builder. However., the online access tool far outweighs both of those conveniences and until someone can compete in that aspect, I will remain a loyal customer to Simple Consign.

Pros

The best thing about this software is the ability to run reports for my vendors at the drop of a hat. I have a vintage collective and have 40 vendors who sell at my location. I do all the book-keeping for them and some of them are very disorganized. As long as I have put good and thorough information into the system at the time of the sale, including notes if necessary, I can go back at any time of the year and look up the sale and see what the circumstances surrounding the purchase were. I also love the online look up tool that the vendors can use themselves. Saves me TONS of time in phone calls answering questions about daily sales. Total lifesaver. Plus I push that expense back onto my vendors so I don't have to absorb that cost.

Cons

some of the terminology absolutely doesn't apply to my business model and there is no flexibility in changing it. I also would like a bit more options when it comes to running a custom report. I have a very limited capability to define my own parameters for sales reports other than the "canned" reports already built into the software. MAIN COMPLAINT: NEEDS AN APP FOR THE PHONE /TABLET ETC~!!!

Review Source: Capterra

  Response: Traxia, Traxia

Date: August 2018

August 2018

 

Elizabeth,
Thanks for taking the time to leave a review and thanks for 5 years of partnering with SimpleConsign. We're always interested to hear what our customers need so we appreciate you sharing. Hopefully, we'll be able to earn 5 stars on everything for you soon!
Your loyalty matters!

 

Michelle from 4ME SCORPIOBOOKSTORE
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Software review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

The interface is simple to follow and use for new users

Cons

Unable to customize ( add/remove) things
No update warnings and what is being changed
No SMS/EMAIL feature to notify consignor if items are sold

Review Source: Capterra

  Response: Traxia, Traxia

Date: August 2018

August 2018

 

Thanks for your review Michelle,
We're thrilled you gave us a 9 out of 10 recommendation, but a little concerned that you weren't finding any value in our Customer Support or for the money you spend. Please check with our Support team because there are features you can turn on and off within the system. I'll check to make sure we have the correct email address to make sure you're receiving all notifications. The automatic notification of consignors when their items sell comes with Consignor Central in our Professional Plan. Please let us know how we can improve your experience with SimpleConsign!

 

Lynn from Colorado GearLab
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Solid product. Worth the investment.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of use, reporting capability, tech support and the availability of a cloud-based system were requirements in our selection process. This was the perfect system for starting up a new business.

Pros

Very easy to set up and get started. The cloud-based system is perfect for our needs. It's great to be able to login remotely. Reporting features are very good. We have always received prompt technical support.

Cons

Would like to be able to email consignors directly from the system. Also, when running end-of-day processing, would like a count feature for credit card sales, similar to bill count .

Review Source: Capterra
 

Aaron from My Cute Kid
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

User Friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

So far so good. Consignors are impressed with how we do business, and part of that is thanks to Simple Consign.

Pros

I love that it is so easy to use. It is very easy to train a new employee as most functions are self explanatory.

Cons

The reports function could be updated. Sometimes, some of the reports will not pull up properly.

Review Source: Capterra

  Response: Traxia, Traxia

Date: August 2018

August 2018

 

Aaron, thanks so much for taking the time to leave a review. We really appreciate it. So glad you've found SimpleConsign to be user friendly. Please give Tech Support a call to discuss your reports issue. They can help you customize your report to get exactly what you need.
Thanks again!

 

Sara from Dirt Chic
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Great Software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great experience - the product and customer service is wonderful!

Pros

Very user friendly - visually clear, logical, and well organized.
Customizeable - easy to adapt this system to our specific needs, run custom reports, use some features but not others etc.

Cons

Updates often seem to change layout or visual details that seem unnecessary - eg: fade effect on calendar setting, while there are other features we would love to see updates on to improve function eg: ability to discount multiple items at once, but not having to discount the entire sale. Or the ability to see trends of sales data on different time frequencies - monthly, yearly, etc instead of just "all time".
However, some changes that we have wanted to see have been implemented, which is wonderful! eg: search function in brands feature.
Is there a connection to QuickBooks?

Review Source: Capterra

  Response: Traxia, Traxia

Date: August 2018

August 2018

 

Sara,
Thanks for taking the time to respond. We appreciate you titling it "Great Software!" We do connect with the installed version of Quickbooks and we're working on an integration with the online version as well. Check with Tech Support about discounting items at the time of sale. Again, thanks for taking the time to give us a 10 out of 10!

 

Adam from Andersonville Galleria
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Simple Consign

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Keeping track of the many consignors, and the ability to have consignors check sales remotely

Cons

Cant edit inventory, or delete consignorrs without deleteing all old items. UPC code cant be searched

Review Source: Capterra

  Response: Traxia, Traxia

Date: August 2018

August 2018

 

Adam, thanks for taking time to leave a review. It looks like SimpleConsign needs to step it up a bit here. It is possible to edit inventory before the sale and you are able to search UPC codes. Perhaps we need to do a better job of reviewing our system with you. I'll have someone in Support contact you! Thanks again.

 

Jill from Jody's of Nashville
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

SimpleConsign by Traxia

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've been using them since 2012. Very satisfied! Try it, you'll like it!

Pros

Versaltility, Cloud-based, customer support is awesome!

Cons

Can't think of anything....but I guess that I haven't been able to meet them yet!

Review Source: Capterra

  Response: Traxia, Traxia

Date: August 2018

August 2018

 

Wow Jill! Thanks for the awesome review. Jody's of Nashville has been one of our longest customers and we really appreciate the faith you've put in us. Hopefully, when we get the chance to meet, you'll still be as thrilled : )

 

Eric Jackson from Second Gear
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Early Adopter Here

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We've been very pleased with everything about this software. Most importantly (in my book) their customer service is VERY responsive and extremely helpful. Considering how much our operations rely upon their interface, any downtime would be catastrophic. The handful of times that we have had issues, they really have dropped everything to work with us to get it resolved in short order. That means pretty much everything for our store.

Pros

The software is very intuitive. We switched our software over from a piece-built Access system back in 2013, and there was a learning curve for staff, but it went very smoothly. For a high-volume consignment based store with over 7,000 consignors, I can't imagine using anything else. Additionally, being cloud-based means that when we have technological complications on one computer, we still have functionality.

Cons

There have been a few tweaks and customization changes that we have requested from the company that either haven't happened or have taken a long time to implement. Please understand, this is a minor issue, and they have become a very large company so we don't expect special treatment. The fact that this is the thing I like "least" is more testament to how great the bulk of our experience has been.

Review Source: Capterra

  Response: Traxia, Traxia

Date: August 2018

August 2018

 

Thanks so much Eric. What a terrific review! We really appreciate you taking the time. We tweak and make changes to the system based on the number of requests we receive for a particular feature. We truly want SimpleConsign to be a customer-driven system. Believe me, we're listening to all of your suggestions. Thanks again.

 

Amanda from DejaVu
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Simple Consign makes life easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have had a wonderful experience! We love that it tracks everything. We love that it takes no time to train employees to use. I believe this was the best decision I have ever made for my business.

Pros

I love everything about simple consign. My favorite thing has to be the support. No matter the day, simple consign's support team is there to help you with any issues you may have.

Cons

There are no cons. Prior to simple consign, we did everything by hand. So, we absolutely love the software!

Review Source: Capterra

  Response: Traxia, Traxia

Date: August 2018

August 2018

 

Amanda, thanks for the wonderful review! We're thrilled you feel choosing SimpleConsign was the best decision you ever made for your business. Thanks again.

 

Tiffany from Replay Lakeland
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Outstanding Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am new to the industry, and SimpleConsign has been very user friendly while I'm setting up my store. I love that it is a monthly payment, because as a new shop that isn't even open yet, that's one less big expense up front. And their customer service has been outstanding! I am a very satisfied customer!

Pros

Very easy to use, user friendly, outstanding customer service.

Cons

I have not discovered any cons yet. So far I am very happy.

Review Source: Capterra

  Response: Traxia, Traxia

Date: August 2018

August 2018

 

Tiffany, thanks for the great review. We do have an excellent Tech Support team. They are the nicest guys and we're so happy they've helped you. Let us know if there is anything you need in the future.Thanks again.

 

Lianne from Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Can't Imagine Not Having Simple Consign

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been very pleased with the software and customer support is always quick to respond and solve issues that arise

Pros

Simple Design is very easy to use and keeps all my inventory, consignor and customer information in one place.

Cons

Cost, a bit pricey for a new store. That said, it is worth the sacrifice.

Review Source: Capterra

  Response: Traxia, Traxia

Date: August 2018

August 2018

 

You're gonna make us blush, Lianne. Thanks for your wonderful review! We appreciate you taking the time. We're especially glad you feel SimpleConsign is worth 5 stars and 10 out of 10.

 

Susan from Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

A great organization

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I resisted their services for several years because I was happy with the program I had. Then it crashed and I lost 44000 items. Luckily, I was BOR so I didn't have to deal with not knowing who owned what. I have loved every minute of their services. Every customer service call has been answered quickly and efficiently.

Pros

Great customer service.
Great value.
Backs up to the cloud.

Cons

I have chosen to use a separate credit card processor. I have seen facebook posts about other users not being able to process credit cards when Simple Consign is out-of-service for some reason. At least when I have to process sales manually, I can still accept credit/debit payments. I think that is an advantage. I also continued to use my manual cash reconciliation.

Review Source: Capterra

  Response: Traxia, Traxia

Date: August 2018

August 2018

 

Thanks Susan. We appreciate you taking the time to give us such an amazing review! So glad you no longer "resisted" and decided to choose SimpleConsign. Thanks!

 
 
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