Humanity (formerly ShiftPlanning) Software


 

ShiftPlanning is a cloud-based workforce management and employee scheduling solution that helps managers to communicate with their employees as well as manage project schedules, documentation and payroll. It caters to clients across various segments such as technology, transport, e-commerce and service.

ShiftPlanning is composed of four key modules viz. scheduling, time clock, payroll and human resource. The scheduling feature allows users to automatically create schedules as well as import schedules from third-party applications.

The time clock module allows managers to track and control employee check-ins and check-outs. The payroll module allows for processing payrolls based on employee timesheets which can be pulled out in real-time and exported for further analysis. The solution also keeps track of human resources (HR) documentation, training and vacation days for employees and more. The solution offers API framework and integrates with third-party calendar management applications.

Support is available via phone and live chat.

 

Humanity (formerly ShiftPlanning) - Scheduling
 
  • Humanity (formerly ShiftPlanning) - Scheduling
    Scheduling
  • Humanity (formerly ShiftPlanning) - Time clock
    Time clock
  • Humanity (formerly ShiftPlanning) - Payroll management
    Payroll management
  • Humanity (formerly ShiftPlanning) - Mobile access
    Mobile access
Supported Operating System(s):
Web browser (OS agnostic)

205 Reviews of Humanity (formerly ShiftPlanning)

 

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Software Advice Reviews (8)
More Reviews (197)

Showing 1-8 of 8

James from LPS
Specialty: Legal
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2018

May 2018

Simple and reliable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Best shift planning application on the market. The convenience helps you get schedules done in half the time.

Pros

You can adjust multiple schedules in the same window. As soon as you complete your schedules they automatically email to the employee after you finalize.

Cons

Some lag when you switch sections. No undo button. You can accidentally copy all your schedules at once. It'll double everything up and you'll have to manually erase everything and start over. At least on the ones that aren't finalized. ( just pay attention)

Review Source
 
 

Samantha from K&A
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Functionality is Poor

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The layout of humanity is very simple. There are multiple reports you can pull to verify time entries.

Cons

The steps you have to go through to fix an employees time is ridiculous. You have to click multiple boxes each time you fix an individual employees time.

Review Source
 
 

Sara from VS
Specialty: Consulting
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Humanity is great for keeping track of your time sheet.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Humanity allows you to view multiple weeks at a time. You can also clock in or out for a shift remotely by accessing your location.

Cons

It is difficult to edit or revise your time clock via Humanity. It has also wiped the time sheet in the past.

Review Source
 
 

Lisa from Quality First Pharmacy
Specialty: Pharmaceuticals
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Okay

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Its pretty simple to use. Downloadable mobile app for your phone that helps people remember to clock in and out.

Cons

It often crashes and will not allow the mobile app to connect to the server defeating the purpose of the pro, mobile app.

Review Source
 
 

Chad from WCIS
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

It was extremely easy well-rounded and highly educational

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I would recommend this to anybody keep up the good work!

Pros

That the steps are so simple to overcome when there's a problem. Whenever i needed to fix or correct a shift or extend job info, the steps and process was very easy.

Cons

I have no dislikes about the product. There are very few issues and when they occur, it almost feels like they resolve fast.

Review Source
 
 

Regus from RTR Inspection Services
Specialty: Contractors
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Shiftplanning Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to keep track of employees shifts. Can list hundreds of different projects and hundreds of employees with many variables on how you can view this information. Keeps you really well organized.

Cons

Sometimes the settings can be confusing as there are a lot of different variations of settings. Also having multiple logins, the settings are confusing.

Review Source
 
 

skyler from west coast inspection services
Specialty: Contractors
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

Shiftplanning, 8/10

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Shiftplanning is great for shift organization and personnel tracking. Our employees use it on a day to day basis.

Cons

Lack of interface customization. Other than that, there is isn't much else to complain about. Overall solid product.

Review Source
 
 

Mark from Evo Rock + Fitness
Specialty: Clubs
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Shiftplanning is easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

I like the ease of use of Shiftplanning - - it's easy to set-up an employee and to add them to a schedule.

Cons

Not all of the "functions" are where I would expect them to be, but once I learned my way around the website, it's easy to use.

Review Source
 
 
 
Showing 1-20 of 197

Aaron from Hellofresh
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2018

October 2018

Great product for scheduling!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

Great software for scheduling our team at Hellofresh!

Cons

The software isn’t the same from Android to Apple. Would be nice to make them universal.

Review Source: Capterra
 

Melania from Moffitt Cancer Center
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

September 2018

September 2018

Humanity is bulit for easy usage

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Very easy to use. Has many features such as accessing your schedule, requesting PTO, allows you to call off from work, It also has a feature to send you reminders of your shift start/end.

Cons

Honestly there isnt anything I dislike about it.

Review Source: Capterra
 

Harry from Nazareth College
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Easy

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Very simple and friendly. No clutter in the way of seeing my work schedule.

Cons

none. The program does every thing I need.

Review Source: Capterra
 

Nicole from 445 media
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Easy to self schedule

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very happy with humanity easy to pick up shifts and drop them if needed self scheduling system is great for virtual call centers remote positions

Pros

Ease of being able to pick up and drop shifts

Cons

Nothing that I can say is a negative about humanity

Review Source: Capterra
 


September 2018

September 2018

The website is great - app isn’t the best

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Makes scheduling simple and requires less effort on the employers as employees can enter their own availability and leave requests. It syncs nicely with google calendar and makes scheduling easier. Employees can easily view their schedules from their mobile device.

Cons

The app doesn’t always work and there has been times when availability was submitted through the app but not recorded by the software. Also, it was a bit difficult to get the hang of in the beginning but becomes easier with use.

Review Source: Capterra
 

Elizabeth from Blooms Today
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Great for scheduling!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We use this for all our scheduling

Pros

I love how easy it is to use for both the employer and the employee. I think its wonderful you can do shift swamp within the program and that it also gives reminders when your shift is about to come up.

Cons

It could be prettier, its a very simple looking application but it works great so we love it!

Review Source: Capterra
 

Nihar from Swinerton
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

August 2018

August 2018

Shift planning made easy by Humanity

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Super easy and quick to schedule shifts especially when you have a lot of shifts and people to schedule. As a manager the scheduling table is very handy especially when it comes to finding replacement and adjusting shifts. The notification feature is also very useful and can be customized.

Cons

The reporting tool is not very helpful. Also, the layout of the website cannot be customized per your requirements.

Review Source: Capterra
 


August 2018

August 2018

Easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use. I've used both the web and app version. For myself, it was just a one or two click process and I only needed the "clock in" feature, so efficient access is important.

Cons

The edit mode when adjusting a time clock period was confusing and glitchy. I had a hard time adjusting times of breaks or correcting times.

Review Source: Capterra
 

Joseph from Everyday California
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Employee Scheduling Software For Cloud Based

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall it does the minimum we need it to as far as recording our employees time clock but the setup is too difficult for our admins and can provide misleading information.

Pros

Clean layout and organized GUI, Cloud based time clock. You can view your work schedule and request time off and view in real-time who is clocked in or running late. Cool that it reminds you of employees birthdays to bring in the cake and ice cream

Cons

Some settings are displaying incorrect info. From what I understand it doesn't record accrue sick leave and paid vacation is saying 50 hours. It maybe a setting the Admin missed but as a user I'm provided false info. Also, this could be our mistake but lunch breaks doesn't work properly, we manually clock out and in, but we need to be in accordance to the state law of minimum 30 minutes.

Review Source: Capterra
 

arpita from Reggae Shack Cafe, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Hopefully they've improved the product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This was the first online scheduling software we tried, but because of the glitches we had to find a new product. We ended up going with 7shifts, and we've stayed with that for 2+ years.

I hope they've been able to improve the product.

Pros

Easy to use - it was very user-friendly and easy to figure out

Cons

When we used the program a little over two years ago, it had bad glitches, so employees would get incorrect schedules - essentially, what you published as the administrator was not always what the employees saw. This was confirmed through phone calls and screenshots.

Review Source: Capterra
 


July 2018

July 2018

Overall decent but lacks robust tools for WFM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

the UI is simple and clean with appealing and customizable colors, etc. user profiles are also clean & tidy without completely superfluous fields. they have a payroll estimate tool which we never used but i'm sure it's handy. adding or deleting shifts is very straightforward though at times, buggy. customizable views and filters make it easy to gain info at a glance - either week views or month views. there's all the basics like shift trades, clocking in & out, grabbing open shifts, setting recurring schedules, etc. reporting capabilities are again all the basics but not the most robust.

Cons

as our team grew we were very much in need of a forecasting feature to compare staffing the expected volume (call center environment). we started adding part-time team members who only worked 1-2 hours at a time or on completely varying schedules... executing this week over week was incredibly manual. only after we had already signed with a new company did humanity release a new feature that answered half this equation, which visually showed how many were on hour by hour (still very basic even when it was released). humanity just wasn't moving fast enough to meet our needs. CSM was very hands-off and when we did have calls with him they were very curt. (it's more of a self-service model)

Review Source: Capterra
 

Michelle from Integrated Maintenannce

July 2018

July 2018

Good Scheduling Program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Good program for companies where employees set their own schedules. Has message boards and notices section. Very comprehensive. Allows employees the ability to swap schedules and request vacation time.

Cons

Not as beneficial to companies that set the schedules for their employees. No way to put notes on the scheduled dates.

Review Source: Capterra
 

alonzo from Aerofit

June 2018

June 2018

Very Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that the users can easily log in to their account and change their availability instantly. This helps users deal with real time issues very quick and effective. And it eliminates having to talk to a manager or HR in person to justify an issue.

Cons

People who are computer illiterate will have a difficult time performing the tasks necessary for the program to function properly.

Review Source: Capterra
 

Jessica from Instructure
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2018

June 2018

Humanity allows for simple shift managing needs, but prepare for a cluttered view

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Team shifts are easily managed in Humanity - adding and dropping shifts, reviewing time off requests, etc. Reports allow for reviewing time off and work hours over a period of time.

Cons

The dashboard view is cluttered with quite a few extras that aren't really needed in most cases. Perhaps I'm not using the software to its fullest capability, but it would be nice to have the ability to disable features and views you aren't using.

Review Source: Capterra
 


May 2018

May 2018

Humanity is great for corporations with a high volume of employees.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy access and clear communication when inquiring about my schedule

Pros

This shift planning software allows the employees to schedule and update shifts with ease without having to be in constant back and forth with the supervisor. As an employee, I can view what shifts are available months in advance and mark my unavailabilities so that Humanity marks those shifts as blocked. The greatest features include a message wall where supervisors may send employees mass messages as well as the feature to view who is on what shifts, even if they are on different calls than you.

Cons

The one thing that could be reevaluated would be the notification system. If Humanity were to send notifications when new shifts become available, as well as text message reminders/updates instead of email reminders getting lost in the inbox. Currently, employees must check the available shifts daily to find any new available shifts.

Review Source: Capterra
 

Melanie from Hulin Health

May 2018

May 2018

Sufficient scheduling tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is easy to view the information needed. For example, the schedule can be viewed in multiple views so you can pick one to your liking

Cons

We have not used it to it's full capacity. I'm sure there is far more functionality that I don't know about

Review Source: Capterra

  Response: Humanity (Shiftplanning), ShiftPlanning Inc.

Date: May 2018

May 2018

 

Hi Melanie, thank you for your feedback! We are happy to hear that you are satisfied with our app. We believe our Knowledge Base can help you explore our functionalities further with helpful articles and tutorials for mastering each module of our platform! Find out more about it here: https://bit.ly/2DJDN2G

 

Hillary from Feeding South Florida

May 2018

May 2018

Scheduling for employee shifts

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Allows employees to request off for PTO, clock in, schedule shifts and has a mobile application. The service is automated, which is a nice advanced feature.

Cons

The greatest downside is the cost; it is definitely a more expensive scheduling software for just 20 employees.

Review Source: Capterra

  Response: Humanity (Shiftplanning), ShiftPlanning Inc.

Date: May 2018

May 2018

 

Hi Hillary, thank you for your feedback, we appreciate it because it makes us better! As for the pricing, we understand your comment and we would like to explain that this minimum pricing is necessary in order to support our clients with the premium services we offer. While we provide constant product updates, we keep our pricing plans the same.

 


May 2018

May 2018

Humanity is simple and easy to use, though it does lack several features that similar products offer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that it is simple and easy to use and that the app functions very similarly to the desktop version.

Cons

In it's simplicity, it lacks several features that other products like Bamboo HR offer. Compensation and employment history would be a great feature. It also is not integrated with a payment system like Bamboo is. It would be nice to have my paystub sent through the same software that I use to log in and out of everyday.

The other thing is that you can not edit your vacation request once it has been submitted. If the dates change you have to delete your request and resubmit.

Review Source: Capterra

  Response: Humanity (Shiftplanning), ShiftPlanning Inc.

Date: May 2018

May 2018

 

Hello, thank you for your feedback! The services our application offers and the improvements we bring on the regular basis are more focused on scheduling. But because we know how important HR services are to our clients, we offer integration with Bamboo HR (you can read more about the integration here: https://bit.ly/2wGyYY1).

 


May 2018

May 2018

Great tool, somewhat hard to navigate

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It allows me to see my colleague's schedules and record time off, etc. It was re-designed a few months ago and is now more visually pleasing.

Cons

The tool doesn't offer "everything" - we were in need of a more robust tool to track PTO requests and HR documentation, so we eventually transitioned to a different software.

Review Source: Capterra

  Response: Humanity (Shiftplanning), ShiftPlanning Inc.

Date: May 2018

May 2018

 

Hello, thank you for your feedback, we appreciate it! We are sorry to hear to hear you are no longer using our app. Our clients mainly use our features for the top-quality employee scheduling, time tracking, vacation management and payroll. While our software makes the job easier for many HR representatives, we are predominantly focusing on employee scheduling needs of our clients.

 

Brenda from Stay Winning Boutique

April 2018

April 2018

A bit confusing to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

one thing that I liked about this software is that it has scheduling for you to use as well as a time clock and attendance feature included.

Cons

What I did not like about this software was the way that it looked. I felt like it was a bit confusing to look at which made it frustrating to learn how to use it.

Review Source: Capterra

  Response: Humanity (Shiftplanning), ShiftPlanning Inc.

Date: May 2018

May 2018

 

Hi Brenda, thank you for your feedback! We are continually working on improving the way our app looks, and we will keep doing it as we are aware that there is always space for upgrading our services further.

 
 
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