About ASAP

ASAP is a cloud-based class and membership management solution that caters to the needs of both small and midsize organizations and large enterprises. The solution helps organizations manage classes, after-school programs, events and camps. Key features include online registration of family and company accounts, setting up and scheduling classes, attendance management and data filtering from the dashboard.

ASAP offers data modifications in live reports, access to standardized reports and templates, accounting management and management reporting. It provides management of after-school programs, events registration, creation and monitoring of campaigns for fundraising and donations, management of private lessons, product storefront and reservations.

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Supported Operating System(s):

Web browser (OS agnostic)

28 Reviews of ASAP

Average User Ratings

Overall

3.59 / 5 stars

Ease-of-use

3.5

Value for money

3.5

Customer support

3.5

Functionality

3.5

Ratings Snapshot

5 stars

(7)

7

4 stars

(13)

13

3 stars

(3)

3

2 stars

(2)

2

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 28 results

October 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2018

Easy to use, once trained

Were a new institution and with that comes a lot of new inventory. ASAP provided and easy to use solution that helped us track all of our inventory and customize the way we organize It.

Pros

Makes it easy to organize and sort inventory. Very intuitive. Works the way it feels like it should.

Cons

No major complaints, but there is a short learning curve. Dont skimp on the training.

October 2016

Antonette from CDA Bordentown Regional School District

Company Size: 201-500 employees

Industry: Education Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

October 2016

Very Happy with ASAP

We are so very happy with the results from our new ASAP childcare program. From the start, our training associate Shelley Mossman has been a fabulous instructor. She met with us and took notes on our company's wants and needs, she listened carefully to what we expected from our program. She then walked us through setting up a childcare care program that worked for all of our needs. When we ran into issues, she met with ASAP programmers to fix all existing problems. We launched our new Summer Camp online registration with out a hitch. In the passed we spent hours data basing each and every student. With ASAP, all that work is illuminated. Families register themselves and input all necessary information or the registration will not be completed. After the success of our summer camps, Shelley continued our training to set up a Before School/After School registration. Again, the launch of this registration process was almost flawless. We did run into a few snags, but Shelley worked diligently to have the issues fixed. Again, ASAP saved us from hours of data basing. Our new online system is easy to use and very flexible to make simple schedule changes. We are very happy with the outcome of our online programing provided by ASAP. We are also extremely impressed with how they take their clients requests and constantly strive to improve their programing. We would absolutely recommend ASAP.

Pros

Easy to use. Clients input all information on their own.

Cons

If a client starts an account, they are not forced to fill out all information if they do not purchase at that time. The recurring billing invoices need to state the date of services.

July 2010

Keira from Sweetwater Pools, Inc

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

July 2010

Swim lesson management

ASAP has been a huge benefit to my company. It has saved us countless manpower hours, stress and telephone lines needed. I was able to go from receiving about 200 incoming phone calls per day for swim lesson registration to about 20, thanks to the use of ASAP.

Pros

My company uses ASAP in order to manage swim lesson registration across multiple locations throughout the Greater Houston area. Through some custom programming the staff at ASA were able to tweak their software to streamline participants into the registration for only their pool, and keep all other locations hidden, to eliminate confusion. The support staff at ASA are very fast to respond and are tireless in their efforts to solve any problems that occur. So far, those problems have been the result of user errors, which the team has helped fix as needed. With a web-based registration system, I have complete access from any location I am at so I can constantly make updates and changes to any registrations on the spot. The program features for ASAP are detailed and can give you as much information as you need in a variety of packages.

Cons

While I really love using ASAP for my registration needs, it does have some limitations right now. The software is constantly being updated and improved though, so I don't expect these limitations to stick around for long. A drawback is that while you can send email through ASAP to your program participants, staff, etc, it uses a web-based email that doesn't store the sent messages. I would like to see an interface that ties into the email system set up on the user's computer, such as Outlook or Thunderbird, which would allow the email sender to store the messages for reference purposes. Lastly, the only other drawback I've come across is that the system is not fully functional on a BlackBerry or other smart phones. You can get fairly detailed, but cannot get down into the class detail to view individual participants.

April 2019

Heather from Celebration Education

Company Size: 2-10 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

1.0

Customer support

3.0

Functionality

3.0

April 2019

Not Worth It.

My biggest complaint is you can't try it out before you sign a 3-year contract. I have specific needs, which they told me they could provide for. In the end, they didn't have a solution for my needs. It was only a poor work-around. I paid way too much to have to still do so much work!!!!!

Pros

I like the many features. There is a lot build into this system.

Cons

Difficult to use, poor customer service. The system did not do what I needed and I was stuck in an expensive 3-year contract.

Response from Vanco

Replied June 2019

Hi Heather, We're sorry to hear that you experienced frustration with ASAP not performing as you expected. Thank you for letting us know. We'd like to talk more with you about this problem. Can you please provide us with a good way to reach you? Alternatively, you can reach our customer support team here: https://www.asapconnected.com/#contact. We look forward to the chance to clear things up. Thank you! The ASAP Team

October 2016

Don from D & J Ventures, Inc.

Company Size: 11-50 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

October 2016

YR Survey Complete

Overall, I really like this system, especially as compared to our previous management software. The response time could be faster.