E2open provides a unified supply chain management (SCM) platform with a full suite of capabilities to shape channel performance, sense demand, plan business operations and manage both outsourced manufacturing and suppliers.
The E2open platform is multi-enterprise, enabling complete end-to-end visibility, planning, execution, collaboration and optimization. As a unified solution platform, each application shares a unified data model that is updated in real time and provides a single source of truth for all parties – both cross-functionally within internal operations and externally with trading partners from channel, supplier or logistics ecosystems.
The sourcing and procurement module provides real-time supply chain process management by generating alerts for the transactions that require attention. The transportation and fulfillment module helps in the management of outbound processes which includes management of transportation and delivery of goods, alternate delivery channels, return management and more.
It provides support to the customers via phone, email and live chat.
Morris from L'Oreal USA
Specialty: Consumer Packaged Goods
We worked together from onset to define requirements, solution and methods to implement/train
The project has had many starts and stops due to having multiple resources on/off project
It is best to have dedicated teams from customer and supplier, to gain efficiencies and knowledge transfer, as having multiple resources on/off project caused issues