Freightview Software

4.62 / 5 (500)

Our advisors have recommended this product 8 times in the last 30 days

About Freightview


Freightview is a standalone transportation management system designed for small to midsize businesses that ship less-than-truckload (LTL) freight and work with multiple carriers or brokers. Their customers include manufacturers and distributors who ship or receive as few as three to more than 100 shipments a week.

Freightview gathers all of its users’ negotiated LTL rates into one place, allowing them to compare options. Users can also schedule pickups, prepare bills of lading, print shipping labels and track shipments. Freightview’s visualization capabilities allow users to convert their shipping data into charts, graphs, reports and spreadsheet downloads.

Freightview is a web-based system that can be used on Windows, Mac and mobile devices. The solution offers a monthly subscription for fixed number of shipments per month. For businesses who want more visibility and accessibility into their carrier and broker rates, Freightview is a useful option to evaluate. A 30-day trial is also offered to experience its functionality before purchase.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 8

500 Reviews of Freightview

Average User Ratings

Overall

4.62 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(326)

4 stars

(157)

3 stars

(15)

2 stars

(2)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 500 reviews

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February 2017

Jamie from Creative Play Stores LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

February 2017

Great Value and Ease of Use

Overall we really do love Freightview. It's affordable and powerfully simple. Pickups are scheduled, BOL's are effortlessly created, it just suits us great. That being said, there are some quirks I would love to see fixed. First off, there needs to be better support for specific carrier accessorials. Some carriers don't recognize or accurately quote accessorials as they should based on the selections available in FV. This causes invoices to be off from the quote displayed on FV. Just for a quick example: There's only one option to select on FV for "Limited Access", however some carriers do not recognize just "Limited Access", my Estes for example, does not recognize that and leaves out the $ fee that is in my pricing. This causes invoices to be off by $. There are other issues similar to this such as FV having two options for notification, "Notify prior to delivery" and "Call for Appointment", well depending on which one you select, a portion of our carriers display an error when quoting because they don't support that accessorial. We book every shipment with "Call for Appointment". However, a handful of my carriers return an error for this. This causes me to have to re-run the rate with the alternate selected to get those carriers to show up. At that point the majority of the other carriers return an error. This doubles the time it would normally take to run a rate. There are other quirks like this that I feel should be fixed. By not selecting the accessorial at all, which has been a proposed workaround, the carriers that do charge for that service do not properly reflect that in the rate. I would like to try to work with someone to solve these bugs. For such a great system it seems this could be fixed. All that being said, again we love Freightview. It's the easiest to use TMS I've come across and one of the most affordable. Oh one more thing, we need the ability to customize label and BOL templates. Also a branded tracking page would be fantastic. Right now all of those things are basically Freightview advertising. For a subscription service I feel I should have the ability to customize my templates, such as in Shipstation (small package) for example.

Pros

ease of use, simplicity, speed, affordability

Cons

lacking support for specific carrier accessorials, no claims management system (a simple database that linked with shipment data as an area to record claims made to carriers would be fantastic), no ability to customize BOL or Label templates, no branded tracking page, closed API (only available for rating), no integration with major e-Commerce providers

Response from Freightview of Freightview

Replied February 2019

Thanks for the great review and feedback Jamie! As of 02/2019, we have added a function to manage claims, branded tracking, rating, booking and a tracking API, and additional carrier accessorials. I'll keep in touch on the others, but let us know if anything else comes to mind!

January 2019

Jason from Tao Motor, Inc

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Extreme Time Saver

Excellent! I could not be more pleased. I have referred multiple customers to them and will continue to do so. Such a breathe of fresh air in this ultra competitive space and their customer service rocks!! Don't pass up this opportunity. If you ship daily LTL, you need this......trust me!!

Pros

This software saves us so much time it is literally like having an extra employee at a fraction of the cost.

Freightview saves so much time in quoting multiple carriers, producing BOL's and labels, and booking LTL shipments, along with seamless tracking w/ notification and they are constantly adding new features.

Another huge feature is their analytics. It provides so much info and also provides a lot of leverage when negotiating with new carriers. You can pull past shipment info in a matter of seconds, something that used to be such a pain, you hated to even try to set up new carriers because of the hands on nature of pulling all the documents and relaying to sales/pricing departments.

Cons

There are only two cons and one I know they are working on.

Currently you can not pull POD's from software but they are in the process of providing this solution. Hopefully this year.

The second would be that it is difficult to pull up a past shipment over 90 days. Luckily we don't need to do this often.

Response from Freightview of Freightview

Replied February 2019

Thank you for the review and feedback, Jason! We should now be pulling POD's from 10 carriers, with more to be added throughout 2019. We just released a solution to make searching past 90 days more streamlined as well. Let us know if anything else comes to mind!

January 2019

Rob from American Independent *Division of H&R parts*

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

This is the best web portal ever!

My overall experience with FV has been wonderful!! It has allowed me to not only restructure my entire freight dept. but it has given me more time with my crew and training people more in depth about different, more complicated aspect of the freight world. i don't have to spend hours a day running quotes or dealing with some company server down that wont allow to use whatever it may be. It has taken the inconveniences of my job and made them much more enjoyable. "CSR" .. whom i like to call the all time FV support analyst has been so good to me and my team over the last year (if it hasn't been a year its been alomst 1) i just wanted to give him/her an extra shout for all the hard work being done!

Pros

This software allows me to save so much time when quoting anything almost going anywhere!! I regularly use about 7 to 10 different carriers.. I like to spread the love and all of them have specific quirks about them that allow me to do so. Opening that may tads and using everyone's website could sometimes take a couple hours to do. Now it takes me 10 min. I provide quotes for things I don't have.. so guesstimating takes time when you need to be right. so wherever i can save the time i will!

Cons

i don't necessarily like that most companies won't allow me to provide an inbound quote.. but that's really all that it is. FV has changed freight shipping for my current and past companies ever since they went live.

Response from Freightview of Freightview

Replied February 2019

Thank you for the excellent review, Rob! I'll reach out to you directly to confirm where you can do inbound quotes as well. Let me know if anything comes up!

May 2018

Zac from Wild West Seed, Inc

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

Time saving, stream lined, one stop shop for rate quoting.

All the things i listed in my review. this seems very redundant.

Pros

All my carriers in one place, all my customers in my address book, amazing data to provide my LTL reps for better rates, uniform BOL across all carriers, Pre-PRO'd shipments so I don't have to trust a driver with a sticker book to stick the right pallet, Being able to run spot and volume quotes in one place, lightning fast response from customer service on the rare occasion of an issue, seeing customer service listen to and apply my feedback, tracking all my shipments in one place, having a landing page for a consignee to be able to watch and track from, using the same landing page for inbound shipments so the shipper can reprint BOL's if needed and print pallet labels in the size that they need. Blogs are always poignant and help to become a better shipper and possible alert me to issues others are encountering or mistakes I've been making that are costing me unnecessarily.

Cons

I'm spoiled and overly reliant on it. Also, with its ease of use, it does potentially make part of my position easier to fill with someone whom has little to no shipping experience.

Response from Freightview of Freightview

Replied May 2018

Thank you for the review and all the great feedback Zac!

May 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

Freightview has been a big time saver for us and it is very user friendly.

Time savings and convenience. User friendly, even employees with little freight experience can navigate system and get rates.

Pros

Saves time from going to multiple trucking websites comparing freight rates. Easy to load new trucking companies in the system. All you have to do is enter shipment information into Freightview, ie origin and destination, weight, pallet count, special instructions, etc. and the trucking rates I have loaded into the system pop up. Freightview saves shipping addresses in the system for future use. One click and generates BOL and schedules the pickup. It is also convenient to be able to go back and look at shipments to gather information.

Cons

When completing the BOL, sometimes if you use and already loaded "description" it automatically changes the weight of the shipment based on previous shipments. We really need to look at other features available in Freightview that could help us.

Response from Freightview of Freightview

Replied May 2018

Thank you for the great review! Please feel free to email us at support@freightview.com or give us a call at 913-353-6188, and we'd be happy to setup a time to make sure you're taking advantage of all available features!

May 2018

Chuck from Solsource Logistics

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

May 2018

Freightview is a great tool for comparing multiple carrier rates at one time

Pros

For standard quotes, it is a great way to obtain all of your carrier's rates in one easy to use web app. The feature set is constantly growing - there is always something new coming. The detailed breakdown feature is very helpful for determining the cost breakdown of shipments and the proximity to terminal location makes it easy for me to set proper expectations with my customers as to when shipments will pick up.

Cons

There are certain accessorials that are not covered by the software, so occasionally the rates will be inaccurate. There have been times when incorrect rates have been returned by the carrier through Freightview and the level of assistance when discussing the issue with the carrier was not as in-depth as I would have hoped. Sometimes I feel support wants to close the ticket instead of actually helping with the issue.

Response from Freightview of Freightview

Replied May 2018

Thank you for the review and feedback Chuck! I'll follow up with you directly around the quotes that returned as inaccurate. Let me know if there's anything else we can do!

May 2018

Darlene from Western Plastics, Inc.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

May 2018

It has been a great help to our shipping dept.

Easy access to reports, shipments, carriers.

Pros

Easy to pick the best carrier for the load and to generate paperwork and follow shipments. Able to track shipments and review shipments in the past. Easy to add carriers, users and easy to delete the same.

Cons

Reports could be better. I was shocked to find that my data disappears after 60 days. That is not enough time. I need at least 6 months to clear invoices and archive shipments. We have asked for an additional column on report that allows us to put in the actual cost vs quoted cost, but as yet have not gotten that.

Response from Freightview of Freightview

Replied May 2018

Thank you for the review Darlene! We do have a way for you to access your shipment data for as long as your team has used Freightview, and I will send over information on how to do this accordingly. We are getting ready to release our invoicing feature as well, which should allow us to start tracking actual cost vs. quoted cost in the analytics. We will stay in touch as soon as it's released!

December 2017

Orlando from Carolina Retail Packaging

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2017

My experience over the past few years with Freightview has been outstanding. Great product.

Pros

The visibility it gives across multiple company locations. The ability to see multiple tariffs on one page eliminating the use of opening tabs. The ability to create users which on top of increasing visibility cuts down on the inbound calls from outside sales force looking for shipment information.

Cons

Not allowing pickups to be scheduled if it is past a certain time. If you go to a carriers site they will still allow the schedule but may have a popup saying "pickup time after 3pm maybe scheduled for next day". What that does is allow the local terminal to use its own local rules and shipment load to decide if the shipment will get picked up the same day.

Need more education with the carriers to not cover up the Pro# generated with the pre-printed Pro# stickers they carry. When this happens of course, we loose tracking.

Response from Freightview of Freightview

Replied December 2017

Thank you for the review and feedback Orlando!

December 2017

Alex from American Colors, Inc

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2017

Freightview is very easy to use and has helped our organization simplify our process and save money.

Pros

Very user-friendly and makes analytics on our shipping very easy. Helps with setting up appointments and limits time having to wait to talk to a customer service rep to set up a pick-up. Keeping very detailed shipping history has also helped with our payables department being able to go back and look at quotes very quickly and easily.

Cons

Could have reasoning as to why certain carrier was not chosen. We have had some instances when the site has crashed which has caused some issues. Shipping Hazmat material can be time-consuming because it still forces you to fill out all of the information. Would be easier if you could check a box that would signify that you are using your own bill of lading and could skip the setting up of information you are not going to use.

Response from Freightview of Freightview

Replied December 2017

Thank you for the great review and feedback, Alex!

December 2017

Anonymous