About Gatekeeper

Gatekeeper is a cloud-based vendor and contact management solution. Key features include automated alerts, customization and collaboration tools and integrations with other software.  

Users can manage contracts and vendor information, track workloads, monitor risk and store documents using Gatekeeper. A built-in messaging feature assists with file requests and collaboration. Automated alerts can be configured to remind users of important dates such as contract renewals. Users can create custom fields, supplier types and contract types and generate reports based on stored data.

Emails can be sent from within the Gatekeeper platform and linked to suppliers and contracts. Suppliers can respond to messages from their own email clients without needin...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

29 Reviews of Gatekeeper

Average User Ratings

Overall

4.76 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(25)

25

4 stars

(3)

3

3 stars

(0)

0

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 29 results

October 2019

Edwin from Eldon Enclosures

Company Size: 501-1,000 employees

Industry: Packaging and Containers

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Great contract Management Tool

Since the beginning, Gatekeeper team was super professional and provide us with an unique solutions that fit our expectations.

Pros

It is pretty simple to use and flexible for set up, the main strenght is the versatility of the solutions offered within.

Cons

Nothing, the support is amazing and the implementation team was great, i think that the implementation time can be shorter, but anyways it is pretty good.

November 2016

Guru from Lincoln Investment

Company Size: 501-1,000 employees

Industry: Financial Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2016

It is my job to find the best technology in Financial Services - I selected Gatekeeper

As a Technologist, I review the market for leading Financial Services institutions looking for the very best technology in the market. It's my job to ensure we select best-in-class cloud solutions that combine an intuitive interface within an Enterprise grade, scalable and robust solution. I also need to ensure adherence to rigorous security standards that are demanded by our industry and integration of a chosen solution within the client's ecosystem of applications. Following a detailed review of the market, shortlisting and formal procurement process, Gatekeeper stood out as the class-leading vendor and contract management solution based on the feature set and flexibility of the application. The current solution available and the overall vision is compelling. We conducted a granular security review including our own penetration testing. It is clear from the output of this process that security is at the very core of the Gatekeeper application. This cannot be underestimated as we all move to the cloud. We worked with Gatekeeper to implement their solution quickly and effectively across the organization. A seamless integration with OneLogin has made provisioning and user access simple and highly effective. User adoption is high and we look forward to expanding the use of the solution to their Portal Technology. The Gatekeeper Customer Success Team and Technical support are, like the solution itself, the highest standard we have found in the industry today. I have no hesitation in strongly recommending Gatekeeper.

Pros

- Usability - Ease of use - Integration

Cons

None

November 2019

Cynthia from Ms

Company Size: 201-500 employees

Industry: Logistics and Supply Chain

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

wnDirect/Asendia UK use of Gatekeeper

Though we have not yet switched on some of the new services, we look forward to solving a whole range of manual bottlenecks and gaps in our business with the Gatekeeper tools. We will soon integrate our own supplier performance data against contract performance standards to allow our supplier management team proactive visibility of when contractual sanctions can be applied.

Pros

Ease of use of the system itself, client service and help is outstanding and realistic to the needs of businesses in different sectors. The diversity of services performed that can be useful to scale and automate so many facets of a business other than the legal team's needs, and more relevant and useful services are developed and added by Gatekeeper regularly.

Cons

Everything about the software is great. Unfortunately the manual upload of the contract data summaries has been time consuming and difficult for our small legal team to ensure this is performed consistently.

June 2018

KAREN from Del Mar College

Company Size: 201-500 employees

Time Used: Less than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

Gatekeeper is reliable and value for your money

Pros

I have used Gatekeeper in the past for many years and was satisfied with its performance. It did the job that I wanted!

Cons

I have no complaints in regards to Gatekeeper's performance. The support staff was great and the service was great as well.

June 2018

Manfred from Manpower Nederland

Company Size: 501-1,000 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

The software is in a different league when compared to the competition.

Pros

Clear, concise, quick and straightforward GUI. High level of user adoption in first use. High level of customization allowed while maintaining a robust core. Mobile interface works as good as normal web interface. A great team of experienced support people who actually listen and act upon suggestions and even implementing them in the final product. There bug fixing capacity is very quick. We have seen some happen in days after noticing them. Some features are: When you send a message via Gatekeeper to a supplier their response will also be captured in the tool including any attachments. That allows for a robust audit trail. Customizable workflows that allows for delegation of responsibilities within your organization.

Cons

It's more costly when compared to competitors but it's also much more product for the money. The supplier portal suggested for us not only onboarding of new suppliers but also a supplier maintaining its own compliance data. At the time of writing this is not yet possible. At this moment e-signing and redlining is not yet available.