ProcurementExpress.com Software

4.66 / 5 (305)

About ProcurementExpress.com


ProcurementExpress.com is a cloud-based procurement solution that aims to automate the purchase order process. It caters to small and midsize businesses across a wide range of industries including pharmaceuticals and office supplies.

The purchase order process begins with assigning budgets and inviting colleagues to review them. Next step is the submission of purchase requests which once submitted are then automatically sent to the team manager for approval. At last, everyone who has collaborated on that budget can review and export the necessary reports.

The solution also assists the users to view conversation history at each stage, starting from procurement of product to the final payout. Users can customize purchase orders to meet specific business requirements.

The solution is available on annual and monthly subscription basis. Customers can reach out to the support team via phone for any technical queries.



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Supported Operating System(s):

Web browser (OS agnostic)

305 Reviews of ProcurementExpress.com

Average User Ratings

Overall

4.66 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(207)

4 stars

(92)

3 stars

(6)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 305 reviews

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July 2019

Marlena from LABC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2019

Very clear and easy to use

Overall Procurement Express is quick, easy and very transparent. You can decide for yourself as a company what level information you need to have within an order. You could approve purchases on basic information or request to have lots of details including conversations with suppliers as attachments.

Pros

I really appreciate the simplicity of the software to the end user. You don't need to be an accountant to use it and my colleagues really appreciated this when it was first introduced. It's just the right thing for our purposes. I believe there may be more features I could make a use of and I will at some point but at the moment while we are very busy with day to day business Procurement Express doesn't require much of maintenance time and just runs by itself in the background.

Cons

I was struggling with separating orders that I don't want to be visible to everyone within a particular budget. I think the option is either make everything visible to everyone or not. However some of our orders within (for example) HR budget should be available to everyone and others (like individual training courses) are not. Fortunately I found a mid-way around it that will work for now but I was struggling for a moment.

September 2017

Christina from Concord Consulting

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2017

I needed a simple PO system for a start up, got this system live in a week!

Solved my PO Approval needs without having to go to an enterprise tool like Oracle.

Pros

Functionality: easy to use, well designed, thoughtful workflows, robust functionality without being burdensome. ProcurementExpress.com not only understands the ins and outs of POs, but they also have created an information architecture that covers every base. UI/UX: Intuitive, clean design, modern look and one of the best UI designs I've seen. Speed of implementation - I literally spent a week from finding ProcurementExpress.com online to issuing our first PO. Set up was a breeze, ProcurementExpress.com was willing to help but I preferred to just plow through myself. Nifty import and export features are handy for mass updates or uploads. Support:I work in the software industry and ProcurementExpress.com has the best support I've ever seen. Chat is almost always available, reps are knowledgeable and I have yet to not get a resolution on my first contact. They do weekly releases, so if you need an enhancement, they are very responsive and timely on getting them in. I recommended it to our accounting firm to share with their other small biz clients, it was exactly what I needed for my client. In a nutshell, best in class design and exceptionally good customer support. It is the awesome customer support that makes it a no brainer choice.

Cons

Cons with the software are very few. I had a little trouble understanding how the Approval Limits worked, but that was probably my ignorance on the PO process. The ProcurementExpress.com rep called me during a chat question and clarified within 5 minutes. The user documentation is light, but because the support is so good - the don't need heavy how to documents or videos. I created my own training videos for my staff, it would have been cool if ProcurementExpress.com had a YouTube channel with training videos. Maybe that is to come...

December 2016

K from WWS

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2016

Amazingly simple and effective streamlined Purchase Order management product

After screening multiple PO products, ProcurementExpress.com was by far and away my favorite. The platform provides virtually everything that could be desired in a simple user-friendly solution. Consulting at a construction company that is used to a loose paper process, the user friendliness of the product made the transition to electronic option feasible. There is a history shown on each PO, allowing visibility into any edits that are made (the edit feature is something we use every day). It is great to be able to add custom fields and control which fields are required vs optional. We look forward to the app being available as well in the future. The fact that we were able to pay for some company specific customizations that were owner requisites was phenomenal (as nice as the standard product is without the customization, we greatly look forward to the enhancements). After the free trial, we were sold on deciding to move forward with company-wide implementation.

Pros

- Customization Options - particularly enjoy being able to make some fields optional vs mandatory

-Searchable - going to the list of POs it is easy to search for a specific word that is contained in any given number of POs in virtually any field

-Customer Service - during the implementation phase and beyond customer service responsiveness has been great (usually able to get a response within 24 hours from around the world)

Cons

-Customer Service (occasionally the time zone seemed like it caused confusion for when a support call might be scheduled given the international nature of the company)

Response from Rubberstamp.io

Replied June 2017

Thank you Katie for your insightful review. We love to hear from our clients and how they find our System. Hopefully our 24hour support will change the confusion with the different time zones.

June 2019

Gage from Holloman Corp

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

Makes work easier

Pros

We're cutting POs daily for multiple jobs and it can get overwhelming. This software cuts the work in half. It tracks all POs neatly and the search feature makes finding old Purchase Orders a breeze.

Cons

There's really nothing that's bad about this software, but if I had to pick, I would choose the way you have to know the grand total of what the invoice is going to end up being. We rent equipment and we might have it quoted for 3 months, at $100 a month, bringing the total to $300. But if something comes up and we need to keep it for another month or two, that's $200 that's not being plugged in. It would be easier if there was an option the put the monthly invoice in there, and it keep reapplying itself until it's told otherwise.

Response from ProcurementExpress.com

Replied July 2019

Thanks for the 5 stars Gage! Our friendly customer success team will reach out to you with a solution for 1 monthly invoice that reapplies :)

May 2017

David from MG3 (Survey) UK Ltd

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2017

Our whole organisation are extremely pleased with our acquisition of ProcurementExpress.com.

Pros

ProcurementExpress.com is really easy to use, and not one of our people struggles with it. The best feature is that you can use it anywhere because it is web based, which suits us down to the ground as many of our team travel & work in remote locations. The customer support is excellent, so when we find we need a new feature the ProcurementExpress.com team usually sort us out very quickly.

Cons

Now that we have been using it a few years the data base has grown quite large and so we would like the reporting features to be enhanced, with more filters prior to data dump rather than sorting the spreadsheets afterwards.

Response from Rubberstamp.io

Replied June 2017

David, thank you for taking the time to give us such wonderful review. Your enhancement request is noted and will be forwarded to our development team.

January 2017

Robert from Air Authority LLC.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

January 2017

PO system review.

As a customer of ProcurementExpress.com I believe it is an invaluable part of my day to day business and is used by all employees to purchase items for my office and for jobs. It truly makes my job easier and keeps things organized and easy to follow up and track down when needed for my day to day operations. I run a small HVAC company and it simply works great for us. Definitely, recommend this for all companies who need to keep track of their outgoing expenses and make purchases a process that is not hard to use. And being able to use it as a desktop or mobile version makes life easy for my Techs out in the field. And as a business owner being able to check and restrict purchase amount keeps my guys from overspending without prior approval which keeps my expenses down and on track for my P&L. In short great program and easy to use. Keep up the good work guys.

Pros

desktop and mobile use is a great thing for a busy office.

Cons

mobile version sluggish on some days.

Response from Rubberstamp.io

Replied June 2017

Great review, thank you Robert. Glad that Rubberstamp helps keep things in place. The mobile app is still a work in progress.

June 2018

Stacey from Leysin American School

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2018

I find it very easy to use and a simple solution to keeping control of budgets.

Very easy to use

Pros

I like that this software gives Department Heads the responsibility of keeping their budgets under control. The system does not allow for over spending as a PO cannot be written when there is no money left. The ability to give different levels of approval to certain members of staff is also great. It is great for the Accounting Team to have the comfort in knowing that when a bill is being paid, it has gone though the appropriate approval process.

Cons

- The inability to save a draft PO even when there are no funds available.
- That the header doesn't stay visible on the page when you scroll down through the purchase order lists.

December 2016

Adrian from Iglu.com

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2016

Great product

Wonderful piece of software does just what we need - tracking expenditure - without being overly complex, or requiring any accounts system integration. Would be nice to have some extra features (e.g. charts, graphs) and some more ways to customize views of data, but overall we are very pleased. Support is amazing - practically instant, 24 hours a day. They also don't insist on up-front sales calls before allowing a trial, which is a bonus.

Pros

Simple, not overly complex/bloated. Enables efficient tracking of expenditure and helps finance reconcile accounts.

Cons

Lack of charts/graphs
Lack of customization of views (e.g. viewing custom fields when viewing lists of POs)
Inability to re-allocate items to different budgets after approval/payment without unmarking the invoice as paid, canceling and revising
It would also be nice to have budget groups - which would allow budget categories to be grouped together under an overarching 'master' budget.
Per-line item allocations would also be good - we had to create custom fields for this.
There are other small annoyances - e.g. files needing to be re-attached if an error is found when submitting a PO, but the above are the most prominent.

Response from Rubberstamp.io

Replied June 2017

Thank you Adrian for your insightful review. We value our clients opinion and help us build on a better product. Although there is a few hiccups, we are glad to hear you are satisfied with our software. We will speak with development and see what we can do about adding charts and graphs, I believe it is on the roadmap for future developments.

August 2016

Roland from ioet Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2016

rich enough for complex financial management; easy enough to get working fast

Started using this well over a year ago. The team is improving it at a good pace. It is now very feature rich and remains easy to use.

Pros

Good value for the money. We use it for purchasing control and approval. It is not as good at tracking "traveling salesperson" expenses but it works OK for that. It does do budget tracking and provides good tools for proposing a big ticket expense, gathering information, organizing discussions about options, and then recording what was bought, when it was paid for, when it was delivered, etc.

Cons

It doesn't have features like importing data from corporate credit card accounts that you might want for a big team of outbound traveling people turning in expense reports after the fact.

Response from Rubberstamp.io

Replied June 2017

Thank you for your insightful review Roland. Thank you for your compliment we appreciate it. We will look into the data importing from corporate credit card accounts.

November 2018

Shaikh from InstaReM

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2018

Easy and Helpful

It is a online a platform where can upload the invoices it will go to the respective defined approver for approval, once it is approved, the invoice are good to go for payment. Before using Procurement express, We had to actually manage the hard copies of the invoices and maintain the excel file for records, ProcurementExpress helped a lot to store invoices at one platform and hence managing invoices becomes easy.

Pros

Easy to upload invoice, supports almost types of files, can download CSV file to analyse quickly, Stored data at one platform, can be accessible from anywhere, Good customer support.

Cons

It doesn't give option to put tax amount manually.

Response from ProcurementExpress.com

Replied June 2019

Hi Shaikh, we're happy that you find the app easy and helpful. Tha