About StoreAutomator

StoreAutomator is a cloud-based multichannel listing, catalog, and order management software for eCommerce designed for sellers and brands. StoreAutomator offers integration with marketplaces such as Amazon, eBay, Walmart, Jet, etc. With its advanced product data management, data formatting, mapping, and overriding features, retailers can scale up online businesses. Automatic data synchronization keeps inventory levels updated in real-time.

StoreAutomator includes dropshipping automation. Online retailers can run a smooth dropshipping business and automate processes from a single, centralized platform. This solution's analytics dashboard offers various data by channel including revenue, profitability, and product variant performance. These built-in analytics ...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

6 Reviews of StoreAutomator

Average User Ratings

Overall

5.00 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(6)

6

4 stars

(0)

0

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1 - 6 of 6 results

Do you use this product?Write a review

January 2020

Vladislav from New Generation Products LLC

Verified Reviewer

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Great Software, Great People,Highly recomended

We all really love it at our company.

Pros

Very easy to use, very customizable with lots of options Easy to work with and implement ONe of the best listing softwares we have used

Cons

Cant think of any cons If it would have native connestion to Sears, Rakuten and Newegg that would help us, but they already included newegg as native connection in less than few months, so we are happy.

March 2019

Kate from Polimarket

Company Size: 11-50 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Easy to use advanced features

We centralized the data management using unlimited custom fields, mapping features, currency exchanges, channel overriding data to localize and customize by channel specs, real tome inventory sync, order management

Pros

Templating and mapping features making multichannel listing easy once it is set any new products get listed immediately in all the channels we prechoose. Inventory sync in realtime so no more have to feal with backorders. Creating kits bundles alternates and alias, able to overwrite all global level data on channel level such as changing Ebay title for example. International currency calculated daily for Amazon EU. Forwarding orders to other system we use Shipping Easy.

Cons

Reporting can be improved. Product grouping would be great.

February 2020

David from Tape By The Case

Company Size: 11-50 employees

Industry: Wholesale

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Much Better than the Brand Name house. MUCH better.

This has been superb. We came from the other I-should-not-bad-mouth, much larger, publicly traded competitor. They basically abandoned us and even said to me, in writing, 'last time we work on this issue'. Not these guys. They not only help resolve ramp up issue but I can hear them thinking about how they can solve my problem across the interface globally. It has been a pleasure and I would recommend everyone include these guys on their short list to review.

Pros

Superb Customer Support. They gave this product a lot of thought. If I do find something (that frequently has been more personalized than global anyway) they think about a solution and put it into place. Once a week on-boarding call with email access in between. Most importantly the product gets the job done. I am confident the hand-holding can stop soon and we will be on our way.

Cons

GUI take a little getting used to. I have a sense everything is there (or that they will put it there if not) but I'm not an IT or even graphics guy. I do think repetition will better familiarize me with the layout. And I don't know how they could jam this many features into an interface and not make it confusing at start up.

Reasons for Choosing StoreAutomator

As I wrote in the review above, I had a pretty good understanding of what NOT to buy after being with their competition. If it was their comp only I wouldn't be on the web. [SENSITIVE CONTENT HIDDEN] and the team there give me the impression they want to personally get me up and running.

Reasons for Switching to StoreAutomator

Well, lets see. Maybe it was the other large publicly traded company saying 'this is the last time we will work on this (particular) issue'. Or maybe their giving us misinformation numerous times that required a total redo on our part. Perhaps it was 14 months of work and we still were not ready for prime time. For what it is worth many of their tech support people cared and tried to work through things but their internal policy prevented them from 'fixing' anything. At worst I got cryptic examples telling me to do this or do that. At best I resolved many issues after hours more involvement. And their account execs? The original salesperson said she would be there for us during the experience: once problems started to materialize I got a not from the new exec that she is removing the old one from cc's. And two weeks before I even knew I had a new one and the introduction email that said I am here for you a week later I got an email saying she was taking vacation and will be out for a week. There's a month I'll never see again. I have several emails in fact from people saying they are there for us. Until they aren't. 'nough said here?

November 2020

Tom from GRC

Company Size: 11-50 employees

Industry: Retail

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Best support of any SaaS company

The team and service are phenomenal. They listen, collaborate, and execute. With continual input and improvement, the software is looking to become a powerhouse tool for any e-commerce seller.

Pros

By far the best service and response of any SaaS company we've worked with. The StoreAutomator dev team is on the ball and always working to improve their product based on customer input. StoreAutomator is an all-in-one solution for multi-channel e-commerce sellers and we used their listing solution to create listings on our multiple sales channels. The software is flexible and can be customized to your business needs.

Cons

Depending on your business needs, setting up custom mappings may take a while due to the learning curve for the user. (The StoreAutomator team is fantastic and extremely responsive to any questions and requests)

July 2020

Adam from RBX Active

Company Size: 2-10 employees

Industry: Apparel & Fashion

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Full functionality and attentive support at a reasonable price-point

The on-boarding team has been great and very responsive to our needs. They have quickly addressed any issues we were having. We are a little over 3 months into using the software and things are running smoothly.

Pros

The software handles everything we need for multichannel listing creation and both order and inventory management across channels. Almost instant 2-way syncing with various integrations is a nice feature that you can't get with similar software that rely on flat files only. I love that they are constantly improving the functionality on a regular basis and are open to recommendations along those lines. Overall this is an excellent value.

Cons

Some of the user interfaces can be streamlined a bit, but it is still quite functional. I have seen much worse from other offerings in the space.

April 2019

Abraham from Capland

Company Size: 11-50 employees

Industry: Retail

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Great Multi-Channel Software with a Reasonable Price Tag

Pros

- Multi-Channel listing - Repricing feature - Software works fast - Gokhan on the Sales Team and Onur on the Development Team have been really helpful and very quick with their responses

Cons

- Still learning and using and so far did not find anything materially negative