Finding software can be overwhelming. We've helped thousands of businesses choose the right supplier relationship management software so they can track KPIs on suppliers and assess risks.

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Fishbowl

Fishbowl is a hybrid manufacturing and warehouse management solution designed for small and midsize companies. Key features include inventory control, material requirements planning (MRP), job shop floor control, work order manage... Read more

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Recent recommendations: 33 recommendations

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3PL Warehouse Manager

3PL warehouse manager is a cloud-based warehouse management system designed for third-party logistics companies to manage multiple customers, processes and billing schedules. The system enables access to real-time information and ... Read more

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Recent recommendations: 18 recommendations

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Da Vinci Supply Chain Business Suite

Da Vinci is Wolin Design Group’s cloud-based or on-premise supply chain management (SCM) solution designed specifically for small and midsize 3PLs, internet retailers and wholesale businesses with demanding warehouse, fulfillment ... Read more

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Recent recommendations: 16 recommendations

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Shipedge

Shipedge is a cloud-based warehouse management solution for small, midsize and large enterprises. It caters to e-commerce warehouses, fulfillment service providers, third-party logistics companies (3PL/4PL), omni/multi-channel ret... Read more

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Recent recommendations: 16 recommendations

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Rose Rocket

Rose Rocket’s transportation management software (TMS) platform helps companies improve communications with systems, customers, and the people who move freight. Its open platform makes it easy to connect to the software that ... Read more

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Recent recommendations: 12 recommendations

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Spendwise

Spendwise is a cloud-based system that helps businesses and other organizations track, manage and control spending. Users can create purchase orders, submit them for approval, approve or reject them, and email them directly to ven... Read more

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Recent recommendations: 10 recommendations

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Conga Contracts

Conga Contracts is a hybrid contract lifecycle management (CLM) solution that helps organizations to generate, track, maintain and report on different business contracts. The solution can either be deployed on-premise or hosted in... Read more

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Recent recommendations: 10 recommendations

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iM3 SCM Suite

iM3 SCM’s Smart Warehouse Management (smartWMS) is a cloud-based software offered to its customers as a SaaS Application. iM3 SCM helps clients reduce their implementation costs to help increase ROI and productivity. From mul... Read more

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Recent recommendations: 8 recommendations

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Kechie

Kechie Distribution Management efficiently manages internal and external resources. Suited for businesses with $1M+ in revenue, the management tools provide control of replenishment, warehouse management, picking, packing, and shi... Read more

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Recent recommendations: 7 recommendations

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NetSuite

NetSuite is a business management software suite offered as a service that performs enterprise resource planning (ERP) and customer relationship management (CRM) functions. It is a horizontal package designed for an extensive rang... Read more

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Recent recommendations: 6 recommendations

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Omnna

Omnna is a cloud-based ERP that allows businesses of all sizes to manage processes for the supply chain lifecycle, point of sale, warehousing, customer relationship management and more. Omnna's complete B2B and B2C warehouse manag... Read more

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Recent recommendations: 6 recommendations

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WorkPlace Requisition & Procurement

Paramount WorkPlace is a procurement management solution that can be hosted either in the cloud or on-premise. The solution serves midsize and large businesses across industry verticals such as health care, entertainment, technolo... Read more

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Recent recommendations: 5 recommendations

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Negotiatus

Negotiatus is a purchasing solution that helps businesses streamline operations related to delivery tracking, billing, budgeting and more. The automated strategic sourcing functionality enables users to build a unified catalog by ... Read more

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Recent recommendations: 5 recommendations

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PurchaseControl

PurchaseControl is a cloud-based solution that helps businesses streamline the entire procurement lifecycle, from managing purchasing to receiving. It enables users to generate order requests via forms with pre-populated data such... Read more

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Recent recommendations: 5 recommendations

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ShippersEdge TMS

ShippersEdge is a cloud-based transportation management solution that manages shipping logistics. It helps users manage shipments, submit claims and handle multiple carriers. ShippersEdge helps companies save time and control... Read more

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Recent recommendations: 5 recommendations

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Suuchi GRID

Suuchi Inc. is a next-generation supply chain management platform for innovative businesses of all sizes. Using its cloud-based technology, the Suuchi GRID connects companies with real-time supply chain visibility from product con... Read more

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Recent recommendations: 5 recommendations

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Tai TMS

Tai TMS is an all-in-one platform for quoting, booking and tracking shipments. Tai TMS focuses on helping freight brokers grow their businesses. Tai automates the LTL shipping process and provides FTL brokers with a centralized pl... Read more

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Recent recommendations: 3 recommendations

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Icertis Suite

Icertis provides cloud-based contract lifecycle management (CLM) solutions that enable businesses to manage all stages of a contract’s lifecycle. Key features include approval workflow, auto extraction, milestone tracking, contrac... Read more

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Recent recommendations: 3 recommendations

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Warehouse Management System

Geneva Business Management Systems (GBMS) is a cloud-based ERP application with the aspects of a desktop application giving small to midsize businesses the tools they need in order to manage the business environment. Geneva S... Read more

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Recent recommendations: 3 recommendations

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B2BE Procurement

B2BE offers wholistic Procure-to-Pay solutions to cover both indirect AND direct spend. The solution’s omni-channel approach meets your suppliers at their level, whether it be supplier portal, EDI, or email. By more effectively ma... Read more

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Recent recommendations: 3 recommendations

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Buyers guide


Last Updated: April 9, 2021

Here's what we'll cover:

What Is Supplier Relationship Management (SRM) Software?
Common Features of SRM Software
Evaluating SRM Software

What Is Supplier Relationship Management (SRM) Software?

A contract between a supplier and its customer goes through many stages through its lifecycle. In order to remain competitive, organizations have to take special care in maintaining efficient and cost-effective partnerships with their partners. The only way to be certain that suppliers are holding up their end of the bargain is to consistently evaluate their performance, a difficult task made easier by SRM software. SRM systems help users keep suppliers on their toes by monitoring their operations and revealing poor performance.

Common Features of SRM Software

Like customer relationship management (CRM) software, SRM is designed to manage relationships from initial contact and throughout ongoing purchasing cycles. However, since you’re managing supplier information, rather than customer information, the data has markedly different focus, including material databases, ratings and more. Users looking for a system with more robust features might be interested in vendor management systems.

Specific SRM features include:

Performance assessments SRM programs will allow the user to utilize key performance indicators (KPI) to perform quality assessments and a thorough awareness of deviations.
Risk assessments Scorecards enable supplier segmentation by user-defined risk variables, helping determine which partners present the least risk in the most important areas.
Centralized sourcing & collaboration SRMs use a centralized information database to streamline bidding, consolidate and distribute contracts, track compliance and improve collaboration.
Regulation compliance High-quality SRMs use rules engines and compliance scorecards to reduce the burden and improve the success of compliance protocols.

Evaluating SRM Software

Global economic trends have had a direct affect on the SRM software market. Over the last few years, more organizations have turned to SRM software to establish new ways to reduce spending and limit risk. In order to maximize supplier performance and get the most out of their spending, organizations are using SRM systems to build informed reports that will give them the advantage during contract evaluation and renegotiation. Meanwhile, the necessity of international relationships has stretched supply chains across the world, and many SRM vendors have improved the functionality of their system to keep up with this trend.

The process of evaluating and mitigating risk has to be more thorough than ever. By assisting users with escalation scenarios and other risk analyses, SRM systems will help users deal with the unforeseen problems of global trade. When selecting your SRM software, ask the following questions:

  • Is your organization looking for an on-premise, client/server deployment, or are you interested in the capabilities offered by web-based or cloud deployments?
  • Will the system allow you to compare supplier performances using your own set of weighted variables?
  • Does the system offer the necessary functionality to meet the unique needs of your organization? For example, can it monitor supplier compliance for the specific regulations that your industry deals with?
  • Will the system’s capabilities support your existing corporate frameworks for managing supplier relationships?