Transwide TMS by Alpega

4.19 / 5 (16)

Our advisors have recommended this product 1 time in the last 30 days

About Transwide TMS by Alpega


Alpega is a provider of modular Transportation Management Solutions (TMS). Delivered as a Software as a Service (SaaS), this suite of integrated solutions enables shippers, logistics service providers, and carriers to collaboratively manage and streamline their logistics operations with efficiency and cost-effectiveness. 

Source, plan, optimize, execute, settle and analyze all transportation processes for increased capacity utilization and reduced overall freight spend. 

The modularity and “pay as you go” business model enables companies to deploy a TMS solution at a pace that won’t overtax their logistics, operational, or IT resources. It offers the opportunity to deliver rapid ROI, scale up with additional modules, functionality, or volumes; or scale out to additional sites, carriers, logistics partners, vendors, or customers.

Alpega provides U.S. & global support, sales, and implementation. They are a trusted partner for over two hundred companies across 80 countries, and customers vary in company size, revenues, and transportation spend. The solutions meet the needs of simple to complex supply chains. 

Over 200,000 users worldwide log onto Alpega solutions every day. 



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Supported Operating System(s):

Web browser (OS agnostic), Windows 8

16 Reviews of Transwide TMS by Alpega

Average User Ratings

Overall

4.19 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(5)

4 stars

(9)

3 stars

(2)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-16 of 16 reviews

Do you use this product?Write a review

July 2016

Dave from Roquette America

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

July 2016

Excellent Communication Tool

We were the first U.S. company to start using Transwide. We utilize the tendering product to get our orders to truckload carriers. It saves us a lot of time and errors in the tendering process. Our carriers like it a lot with the 24/7/365 system availability.

Pros

Simplicity of use and clear organized transport order information for the users.
Login is fast, easy to add users, TW Support is very reactive and helpful for both Shipper and Carriers. Don't have to keep changing password like a lot of systems.
System updates are always done on weekends.

Cons

Screen changes are a bit slow (about 15-30 seconds per screen).
Scheduled down time is always planned for best time in Europe so is always during U.S. business hours.

Response from Wolters Kluwer Transport Services of Transwide

Replied July 2016

Thanks for the great review and feedback. WE appreciate our lengthy relationship with Roquette. You never forget your "first" ;-)

June 2016

Delores from Carmeuse Lime & Stone

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

June 2016

Transwide Feedback

Transwide allows us to manage our business versus our carriers managing our business for us. Demurrage costs have been slashed by 75%.

Pros

Click of a few icons and loading schedules are there and we know what is facing us for the next few hours - until it changes of course based on drivers or customer requirements.

Cons

Logs you out after x number of minutes of inactivity.

Response from Wolters Kluwer Transport Services of Transwide

Replied June 2016

Thanks Delores. We value your years of usage and your recent feedback.Transwide allows for 40 minutes of inactivity before logging out inactive users. Like most cloud solutions today, we have to trade-off how long we can allow our 80,000+ users to remain on the tool without activity vs. performance speed for those who are actively using the applications.

June 2016

Tara from Carmuese

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2016

Has made us more efficient

I have had an overall great experience with Transwide. It has helped us to become more efficient with tendering loads to the carriers and has helped out a lot with detention costs.

Pros

The carriers being able to get their loads almost instantly.

Cons

Sometimes when navigating through the system it can be a little slow.

Response from Wolters Kluwer Transport Services of Transwide

Replied June 2016

Thanks Tara. As a Transwide customer since 2008, we truly value your long-term relationship with us, and your positive feedback.

July 2016

Audra from AACT

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

July 2016

AAA Cooper, Little Rock AR - Audra

I have been using this program for Caterpillar without any issues. I do not use it as often as I used to because Jessica here has been scheduling Caterpillar. Thanks,

Pros

na

Cons

na

Response from Wolters Kluwer Transport Services of Transwide

Replied July 2016

Thanks for your review Audra. We truly value feedback we receive from "carrier community" , since users like yourself are the ones who book most of the appointments in our solution.

June 2016

Debbie from Carmeuse Lime And Stone

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

June 2016

Transwide Review from AN/BR/MY

Good tool for scheduling loads. Reporting leaves a lot to be desired. System is slow. I am not privy to costs.

Pros

Ability to schedule loads.

Cons

It's slow.

Response from Wolters Kluwer Transport Services of Transwide

Replied June 2016

Thanks for your feedback Debbie. Since the Transwide solutions are all run in the "cloud", system speeds are subject to local bandwidth issues. Your site is the only one of 15 within your company that experiences speed issues. Also, Carmeuse should be implementing advance Reporting options from Transwide within the next few weeks that should provide you the reporting you are looking for

June 2016

Shannon from Carmeuse Lime

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

June 2016

Transwide Site Review

Overall, Transwide is a very beneficial tool for our company. It has greatly reduced the time it takes for us to schedule, by allowing our carriers to log on and schedule loading appointments.

Pros

Very convenient

Cons

Slow Speed

Response from Wolters Kluwer Transport Services of Transwide

Replied June 2016

Thanks Shannon!

January 2019

Maria from Healthcare

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Transwide

My experience with the Transwide company is very good, my money always arrives on time where I send it.

Pros

The perfect company to send money around the world is Transwide the best company you can trust to send money around the world.

Cons

Is a perfect company to trust I like a lot.

May 2014

Tom from Caterpillar

Review Source: Capterra


Ease-of-use

2.0

Customer support

2.0

May 2014

Transwide

I have no other web based scheduling systems to compare it to, so I ask carriers that do. There are only a few carriers that use web based systems like this and they think Transwide is the best. The customer service person I deal with is Stephanie and she is fantastic. The only reason I rated customer service where I did is because if she isn't there the service level drops very low. A major concern of this system is that it is wide open. Anyone that uses the system can wreck havoc on it. They can delete appointments, activate schedules, delete schedule templates, etc with no traceability. Inserting a new group in a schedule is impossible without doing a whole new schedule. That is extremely time consuming.

Response from Wolters Kluwer Transport Services of Transwide

Replied May 2014

Thanks for the valuable feedback Tom. We agree, Stephanie is fantastic. You'll be glad to know that Transwide is opening a 2nd Support office on June 1st, in Pittsburgh, to provide additional localized support and increased response time and quality. Separately, the software definitely allows for role-based access to certain areas of functionality. We'll have Support contact you to help configure the user roles at your facility..

January 2016

Justin from CalArk

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

January 2016

Transwide Review

Transwide is by far the best dock appointment scheduling site that I have used. Open time slots are easy to identify, and capture. The slots are tailored to each facility based on their ability to handle inbound or outbound volume, resulting in less wait time for drivers.

Response from Wolters Kluwer Transport Services of Transwide

Replied January 2016

Thanks for your review. We value the feedback from our Carrier community, as dispatchers and drivers are the users most frequently using Transwide to schedule the appointments.

May 2014

Theresa from Invista

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

May 2014

Transwide

Pros of Transwide: Reduces phone calls to carriers, improves tracking. Cons of Transwide: Transwide does not feed changes in Transwide to SAP.

Response from Wolters Kluwer Transport Services of Transwide

Replied May 2014

Thanks for the nice review and feedback. I believe that your SAP team is looking at taking an integrated "feed" back from Transwide as part of your SAP redeployment project. This would give greater real-time visibility of these appointments to other stakeholders within your organization.

June 2016

Stephanie from Carmeuse Lime & Stone

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2016

Transwide Review

I am an occasional user & find it user-friendly. It's normally difficult to work on a system when you don't access it on a regular basis. I find this system to be stress-free, once you've been provided with some initial training.

Pros

It's easy to follow & understand.

Cons

None.

Response from Wolters Kluwer Transport Services of Transwide

Replied June 2016

Thanks Stephanie. We're glad you appreciate our user-friendliness.

May 2014

Andrew from Caterpillar

Review Source: Capterra


Ease-of-use

5.0

Customer support