About Symantec Endpoint Protection for Small Business

Symantec Endpoint Protection Small Business Edition is a cybersecurity defense suite specifically designed for needs of the small business.

Core features include antivirus, antispyware and a firewall to protect laptops, desktops and file servers from online threats and hackers. The solution also analyzes downloaded files and applications for potential threats, which prevent employees from triggering attacks.

Symantec Endpoint Protection Small Business Edition has a central control panel and can be managed on-premise or through the cloud via an online portal. A single administrator has the capability to set policies for devices and users and can receive security alerts via SMS or email. Updates are delivered automatically via the Web to employees&rsquo...


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Supported Operating System(s):

Windows 7, Mac OS, Windows 8, Windows 10

395 Reviews of Symantec Endpoint Protection for Small Business

Average User Ratings

Overall

4.30 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(175)

175

4 stars

(172)

172

3 stars

(35)

35

2 stars

(10)

10

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 395 results

September 2018

Fernando from Pelissari Gestão e Tecnologia

Verified Reviewer

Company Size: 201-500 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

September 2018

Traditional and trustful solution for corporative environments

It is my job partner, it protects me along my day without being disturbing. Rarely I see an advice for it or need to take a manual action, and it stills there, doing its good job. I recommend it, for sure!

Pros

In our company we use it for all the employees. Our IT department has full control over adjustments of all the installations. Employees don't need to worry about scheduled scannings, updatings, fine tunning or anything else. Its pre installed on all the machines and is there to protect, not to disturb. Its awesome!

Cons

What can be a pro in one hand, can also be a con in the other hand. The way it works on client machines, by being configured by IT department and not locally may cause some troubles. You just can't set an action different than quarantine a suspect object. But we all know that sometimes it can be a bad judgment from the antivirus side, like a driver for Android that I needed to install and it was classified as unknown source and therefore didn't allowed me to proceed with installation. At least an option to ignore the object could be better.

March 2020

Irfan from Pak Suzuki Motor Co. Ltd

Company Size: 1,001-5,000 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

March 2020

Best Available Protection Tool for large scale Infrastructure.

Overall experience is excellent, this suite provide continue protection from viruses, anti-malware, intrusion prevention and other threats as well as firewall features for endpoint users as well as servers.

Pros

Regular Scanning @ end point users. stop forcefully unauthorized Applications in the network. Best available policies in Firewall for threat detection. fast and best recovery act like more-then Antivirus

Cons

Hanged often not regular still finding Cons. but still space for upgrading.

Reasons for Choosing Symantec Endpoint Protection for Small Business

feature are excellent. Virus data base Update is hard job at end users Pricing licensing

August 2020

Anshal from Moojic

Company Size: 11-50 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

August 2020

The best 360 degree protection! Enough Said.

The best protection my PC has had over the past several years. Endpoint is always up to date with the response against latest threats and I can blindly rely on it.

Pros

I love the fact that how the endpoint reacts to threats even before I realise I'm going to expose my PC's security. Unlike other protections, Endpoint doesn't kill my Pc's RAM. It's silent on the background and protects like a warrior!

Cons

As i'm the user, The administraor had not offered a lot of features that I an use. Opening the UI is again of no use to me because most of the settings and features are either locked or disabled by my admin.

December 2018

Chaucer from Information Technology and Services/Self Employed

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

1.0

Customer support

1.0

Functionality

3.0

December 2018

Use to be fantastic. But that was then. My, how things have changed.

For quite a few years I had Symantec Endpoint Protection (SEP) deployed across servers and workstations in multiple offices. At the time, I found it to offer the best balance of effectiveness and efficiency. Customers support was prompt and professional, and even after I fled the IT profession to preserve my sanity I kept SEP running on my own home computers. All was well until I upgraded to version 14, at which point everything pretty much went to hell. Experiences that I have had with the new version of SEP: • Total system lockups during every comprehensive system scan. The only way for me to get through a scan was to limit the scans to known file types. • The SEP client grabbing every available CPU core without warning, even when there are no scans or updates scheduled. • Technical support whose philosophy is apparently "Make the customer suffer enough and they will never complain again." I spent a least than eight hours doing the bidding of the Symantec's support folks, but when it became apparent that they couldn't solve the problem I tried to close the support case as "problem not solved". At which point they made it clear that they intended to keep me jumping through hoops indefinitely. I finally told them that their constant stream of emails demanding yet more logfiles constituted harassment, and I blocked them at my email gateway for extra protection. Great job, folks. Now, I use Sophos.

Pros

Incredibly granular control of each security component, customizable to suit a broad range of business environments. IF you can get it to run, you get an amazing amount of control over the security policies in place for different types of machines and different offices within your business.

Cons

A tech support team trained in the dungeons of Mordor by the Dark Lord himself. Oh, and about SEP v14 bringing my system to it's knees: I'm sure that some of your customers love that, but I'll pass.

June 2020

Alisha from Medallion Midstream, LLC

Verified Reviewer

Company Size: 51-200 employees

Industry: Oil & Energy

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

June 2020

It allows us to protect all our endpoint devices.

Symantec is deployed throughout our company, it allows us to protect all our endpoint devices by preventing infections from Trojans, ramsonware and malware, it is very effective and allows us to maintain strict control of how the devices are used through a control panel and a security administrator who decides which devices can enter the network that devices do not, this includes USB sticks and any other type of external device.

Pros

It seems to me that it is a very effective software in what our company needs, we have to take care of data and infrastructure that is expensive, it helps to keep all the systems clean and have a control of compliance with computer security policies, it is easy to use and allows to schedule scans so as not to interfere with regular work.

Cons

I have no complaints, we have used this antivirus for years and are very satisfied with its performance.