Symantec Endpoint Protection for Small Business Software

4.29 / 5 (286)

About Symantec Endpoint Protection for Small Business


Symantec Endpoint Protection Small Business Edition is a cybersecurity defense suite specifically designed for needs of the small business.

Core features include antivirus, antispyware and a firewall to protect laptops, desktops and file servers from online threats and hackers. The solution also analyzes downloaded files and applications for potential threats, which prevent employees from triggering attacks.

Symantec Endpoint Protection Small Business Edition has a central control panel and can be managed on-premise or through the cloud via an online portal. A single administrator has the capability to set policies for devices and users and can receive security alerts via SMS or email. Updates are delivered automatically via the Web to employees’ computers which helps in keeping the security of systems up-to-date.

Symantec Endpoint Protection Small Business Edition charges users depending on the number of licenses and that includes support via phone and email.



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Supported Operating System(s):

Windows 7, Mac OS, Windows 8, Windows 10

286 Reviews of Symantec Endpoint Protection for Small Business

Average User Ratings

Overall

4.29 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(119)

4 stars

(133)

3 stars

(25)

2 stars

(6)

1 stars

(3)

Likelihood to Recommend

Not likely

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Showing 1-20 of 286 reviews

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March 2018

vasu from Sharp

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Symantec, is a security software suite for server and desktop computers

Endpoint security securing the endpoints on a network, often defined as end-user devices such as mobile devices, laptops, and desktop PCs, although hardware such as servers in a data center are also considered endpoints and verifies every packet that comes in as well as that goes out.

Pros

Symantec, is a security software suite, which consists of anti-malware, intrusion prevention and firewall features for server and desktop computers and have been using Symantec Endpoint Protection past 15 years in our organization on all Desktops, Laptops, and Servers and all the departments of the organization.we use Microsoft Windows exclusively, so this pertains to Windows Server 2008, Windows Server 2008 R2, Windows Server 2012 R2 for server operating systems. We have it deployed on Windows 7, Windows 8, and Windows 10 for endpoints.

Basically protecting the corporate network when accessed via remote devices such as laptops or other wireless and mobile devices. Each device with a remote connecting to the network creates a potential entry point for security threats.

The best tool to monitoring N/W security status, activities, software, authorization and authentication.
Symantec is more than antivirus,Effective and accurate antispam protection,Fast protection at the Web gateway,Fast and easy protection,Safeguard intellectual property and finally it's Ensure compliance.

Cons

Having to reboot each client after a version upgrade can be troublesome.
LiveUpdate client sometimes breaks and requires a fix to repair the client. This is needed to ensure the client receives timely updates and definitions.

April 2019

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

5.0

April 2019

Symantec Endpoint Protections - guards critical data safely

We are working in a health care sector which resides lot of critical and personal data. Data security is our main concern, Symantec endpoint protection provides us with the end to end security of files and customer data. it is installed in all the employees laptop and installation an configuration is easy, Automatic updates makes life simpler. The end user doesn't have impact on the scans being run on the system, occasional rebooting of system is required when any updated are done to the system. Overall a very good antivirus and Malware detection and kill software used in most of the high level corporate companies.

Pros

1. Compatible with all versions of Windows and Mac OS.
2. We use the cloud version of the software,Email notifications and logs about malware and virus detection are cool features.
3. Updates are automatic, we used to do it manually .
4. Build in firewall function is very effective as we get data from many sources.
5. Scans are even done on the applications being downloaded from web which ensures 100% safety.
6. Easy to scale up ad down based on the number of devices.
7. Proactive threat protection option is very useful.
8. The weekly and monthly scan reports can be scheduled and automated and the logs are very descriptive.
9. The interaction with the end user is very minimal and doesn't create any pop ups unnecessarily.

Cons

1. Annual renewal fee is little higher compared to other vendors.
2. Around 30 to 40% of the CPU resources are consumed during the scan process.
3.The laptop becomes slow while accessing files and data.

November 2017

Kory from Tapestry Technologies, Inc.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

November 2017

Anti-Virus Software That Does Its Job!

Antivirus / Malware protection, and endpoint firewall protection.

Pros

For an Anti-Virus / Firewall software, it is pretty quiet, meaning that it doesn't pop up all of the time with warnings and alerts, like other programs do. We are using the cloud version of the product, and it seems to work very well, we have email notifications setup, and we will get an email if it blocks something, or someone tries to run a program that it thinks is sketchy, or tries to access a website with some known issues, but otherwise, you install it, and it does its job. I do like the ability that I can sort of customize the install package for mass deployment (we use it with SCCM and its flawless), it will allow me to pick the group of computers that I want the laptop or desktop to belong to and I push that package during our SCCM task sequence, and after that I don't have to login to the symantec portal to move it, or manage it since my policies are already established.

Cons

I think the online interface is a bit cumbersome. I think that from the firewall perspective it seems a bit difficult to make it do what you want it to do, and unfortunately, their support is not incredibly helpful in this regard, at least in my previous experience. My biggest complaint is that if I reimage a computer, and re-use the same name, it makes a duplicate entry / assigns another license until I go out to the symantec portal and delete the previous record.

August 2018

Brett from Peloton Inc

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

August 2018

LONG TIME Symantec user, and still on board.

Symantec has protected my customers for many years, and I use it in our company also. We've never experience a threat that wasn't, or couldn't be, isolated and removed or quarantined. It's been a very cost effective solution for our company paired with our hardware firewall.

Pros

It's very easy to install and administer, as either a stand alone endpoint installation or a managed client endpoint. Updates are automatic and the built in firewall is very effective. I've been using Symantec products since we replaced McCrappy throughout our entire organization (enterprise class healthcare organization with multiple hospitals and ambulatory care sites) and have rarely had anything get past it. Given the state of Ransomewear today however, I highly recommend connecting your endpoint AV to a cloud database for realtime and zero day scanning and remediation. Symantec one of the oldest players in the channel and still one of the best.

Cons

The one problem I've experienced using Symantec Endpoint Protection over the years is that from time to time (rarely and generally localized to a workstation) the local database gets corrupted somehow and a number of steps need to be followed to repair the software and get updates flowing again. Simply uninstalling and reinstalling does not do that trick. Past that, it's always been a great asset.

May 2018

YagneshKumar from ProfitSword, LLC

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

4.0

Functionality

5.0

May 2018

Symantec Secure Software

The benefit i get from using Symantec is the peace of mind knowing my personal data is secure at all times, customer support is always ready to help whenever needed; Moreover, Symantec even scans any application that i download from the web, and makes it sure that is it safe before executing the install, that is a huge plus for me.

Pros

Symantec does a great job in terms of blocking viruses, malware, spyware, ads, and it is fast. I use it daily on my PC and as well as at my workplace. The security updates download automatically and daily in the background without bugging the user, I can scan a particular file or directory, i can schedule a scan anytime of my preference, also if a new updates has been installed and if it requires me to reboot my pc, i can choose a later time to perform that task Symantec is great in terms of security, i have a peace of mind when i use Symantec knowing i am safe when browsing the web. Next feature, is the quick customer support, Symantec customers reps are always available at any given time.

Cons

One of the downside of using Symantec is that it takes up a lot of system memory since the applications is always running in background. My RAM space on my PC is 8GB, when Symantec is running in the background it takes up-to 35-45 percent of my RAM, which then i do not have much left of to work with.

September 2018

Fernando from Pelissari Gestão e Tecnologia

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

September 2018

Traditional and trustful solution for corporative environments

It is my job partner, it protects me along my day without being disturbing. Rarely I see an advice for it or need to take a manual action, and it stills there, doing its good job. I recommend it, for sure!

Pros

In our company we use it for all the employees. Our IT department has full control over adjustments of all the installations. Employees don't need to worry about scheduled scannings, updatings, fine tunning or anything else. Its pre installed on all the machines and is there to protect, not to disturb. Its awesome!

Cons

What can be a pro in one hand, can also be a con in the other hand. The way it works on client machines, by being configured by IT department and not locally may cause some troubles. You just can't set an action different than quarantine a suspect object. But we all know that sometimes it can be a bad judgment from the antivirus side, like a driver for Android that I needed to install and it was classified as unknown source and therefore didn't allowed me to proceed with installation. At least an option to ignore the object could be better.

December 2017

Marsha from eGov Jamaica Ltd.

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

December 2017

Symantec Endpoint Protection has been positive and we are using the product to protect entire users.

Pros

Symantec Endpoint Protection has been positive and we are using the product to protect entire users. Symantec Endpoint Security protects our data in the event the laptop is stolen which was very good. It also sends updates on the product which keeps us current, the ability to track each users and ensure that they have the product installed. The option to update to the latest version, the annual renewal is timely by Symantec. We also really appreciate you team that supports us and visit our office periodically to check up on us and other Symantec products we have in our organization.

Cons

Symantec Endpoint Security protects our data in the event the laptop is stolen which was very good however at times it causes the laptop to be a little slow in accessing files and data. It also sends updates on the product which keeps us current but we have to download the updates and send it to each user. The fact that the renewal was doubled for 2017 from what we paid in 2016,

January 2018

Dustin from NAACCR, Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

January 2018

Please with Symantec Endpoint Protection

Great product. Easy to implement, use and manage. Easy to scale down or up depending on how many devices you have.

Pros

My organization has been using Symantec Endpoint Protection for over 5 years. This software is easy to use and distribute. The centralized admin interface makes it easy to add new devices and see an overall security overview of my organization's assets. The custom policies allow for me to make modifications on specific machines and not effect all the others. I do this to allow exceptions on several of our machines that need it in order to perform their function.

Cons

It isn't easy to temporarily disable for troubleshooting purposes. I need to temporarily disable Symantec so I could download a piece of software it was conflicting with. Had to look up how to do this and it was a multi step process. On the bright side the documentation of how to do it was easy to find and go through.

April 2018

Jessica from Delta School of Business and Technology

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Great product for Windows Server based networks

This software keeps my network running CLEAN! It also allows me to have a one stop shop, so to speak, to view all activities pertaining to my machines and network being in tip top performing shape!

Pros

Able to build both x32 and x64 install packages and push directly from the management console.
The management console allows the administrator to do basically everything remotely. Such as:
Scan machines, Schedule scans for future, push live updates, view quarantines, see last system scan, see if a scan was cancelled, and much more.
Also able to run reports containing which machines are in red (haven't had an active scan in x amount of time), which machines are clean, etc.

Cons

The administrator must have extensive knowledge of their network and the different locations.
End-users can cause the system to send A LOT of alerts to the admin due to canceling startup scans or trying to disable the software.

April 2019

Luke from VetsAmerica Business Consulting, Inc.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

April 2019

Symantec Endpoint Protection high protection to the team.

It is our main tool of protection for what has assured us a high quality in services, has a very good technical support that offers the answers and documentation in relation to the product, from its implementation providing peace of mind to all the members of the company.

Pros

It offers adequate protection and has been incorporated into antivirus, antimalware and network intrusion protection, it is very useful in the case of large and small systems has an excellent reputation worldwide being a product widely used by different companies, in addition the implementation is relatively simple and has an interface that allows an adequate administration of the software, in general terms it is one of the best options in terms of protection.

Cons

Your updates can be heavy so you can reduce the experience a bit by the user as well as the client.

May 2019

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

May 2019

Enterprise protection for your company computers

Our computers are coming already per-installed with Symantec Endpoint Protection. It is solid virus and malware protection tool. I get a notification of one web site ask me to access some permissions, Symantec Endpoint is warned me that web portal is suspicious even it seems like pretty normal education web site. It is up to dated virus and malware protection database really give me trust. I can schedule routine scanning to the night time so i don't effect from computer slowness when it scans

Pros

Malware and Virus protection is very reliable, very stable, easy to install and maintain product. It's notifications when they feel a threat is very satisfactory for me. It saved me from very potential threat situations. Almost weekly or daily up to dated virus and malware database.

Cons

When it scans all your computer, your computer starts to work a bit slowly. But you can schedule this scans.

August 2018

Mohit from Punjab Markfed

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

August 2018

All purpose security product for PCs

Overall Symantec Endpoint Protection is very good product and its cost effective.

Pros

Symantec Endpoint Protection is one point solution for providing security from Malware, Viruses, Network Intrusions and most important for IT hardware (Including Computers and Server), it prevents ransomware attacks. firewall is sturdy and really easy to manage, Central console for managing systems and updates and most important it is not taxing on Computer resources. We are using to manage handful of Computers really effectively.

Cons

From view of protecting clients there are absolutely no issues/cons. Only thing plague this software which i feel is up-gradation process i.e. from lower to higher version, there are strict protocols to be followed for successful implementation (Updates).

April 2019

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money