EZFacility vs Upper Hand

EZFacility has 93 reviews and a rating of 4.48 / 5 vs Upper Hand which has 77 reviews and a rating of 4.09 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.48 / 5 (93)

4.09 / 5 (77)

Ease-of-Use

4.0 / 5

4.0 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.0 / 5

3.5 / 5

Last Review Written

October 16, 2020

November 20, 2020

Pros/Cons

  • Pros

  • Software is very easy to operate. Love all the features, having our own app and whenever you have an issue, the customer service is top notch.

  • The software is very user friendly and the support is awesome. I learned in about a week. If there is an error the team is there to assist. Very friendly people.

  • Cons

  • The only issue I have had is that there have been errors on the client contracts that were saved in their profile. With your customer support team, we have been trying to figure out the issue.

  • There are some features that look like they would be helpful, but seem to be awkward to implement within our business structure.

  • Pros

  • It was very Easy to use. Within minutes I felt comfortable.

  • Overall a very good product reasonably priced and very good customer service

  • Cons

  • There are some features that could be updated to better fit our company, which I have been able to discuss with the customer service team. Some of the reporting could be enhanced.

  • It can be a little bit cumbersome for the first time user but once the customers become accustomed to the software and the app, then the problem goes away.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux