Google Forms vs SurveyMethods

Google Forms has 6430 reviews and a rating of 4.67 / 5 vs SurveyMethods which has 51 reviews and a rating of 4.94 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.67 / 5 (6,430)

4.94 / 5 (51)

Ease-of-Use

4.5 / 5

5.0 / 5

Value for Money

5.0 / 5

5.0 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

5.0 / 5

Last Review Written

January 15, 2021

January 14, 2021

Pros/Cons

  • Pros

  • This product is awesome! Easy to navigate through and I feel this software is very secure.

  • I love this product as it is free, fast, easy and saves my information automatically! It makes working with colleagues super easy.

  • Cons

  • There's not too many negative things to say but while it's easy to create or use a simple form, it's near impossible to customize it and really personalize the experience.

  • The functionality of the software is great, however, I feel like the aesthetics could be better.

  • Pros

  • This product works similarly to most of the survey products. Its less expensive and it has excellent service. There are people you can reach to address issues.

  • Extremely user-friendly survey tool. Good value. We switched from SurveyMonkey due to cost and were able to build and launch our surveys in a few minutes.

  • Cons

  • Interface is a little dated but it does everything we need it to do.

  • None. I experienced an issue but the customer service was top notch and address the issue and we had a resolution immediately

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2020

Advisor Recommendations

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N/A

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux