Qualtrics CoreXM vs SurveySparrow

Qualtrics CoreXM has 332 reviews and a rating of 4.77 / 5 vs SurveySparrow which has 44 reviews and a rating of 4.41 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.77 / 5 (332)

4.41 / 5 (44)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

October 14, 2020

October 19, 2020

Pros/Cons

  • Pros

  • Qualtrics has a very clean interface. It is easy to use and understand. It's a consistent product that I rarely have problems with.

  • Ease of use, Great Help / Knowledge Base information.

  • Cons

  • Sometimes there are too many features and it can be overwhelming. Once you get to know the software more, however, it's more natural.

  • Customer service has been fine to deal with but they are a bit slower than I'd like to respond to queries. Pricing can occasionally wander a little more than would be expected.

  • Pros

  • I was considering Typeform but love the conversational style of Survey Sparrow. This is a beautifully designed and intuitive app that's sure to delight your audience. I'm very pleased with it.

  • It is nice to experience a survey that feels so much more like a conversation than just answering questions. The interface is clear and easy to navigate and the analytics are top-notch.

  • Cons

  • It could do with a few more customizations and add ins for the program I use on a daily basis but it still works well and some of the buttons are not logical.

  • I wish we could do more with regards to branding, but I believe that's coming soon so it's not a big deal at all to me.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2020

Advisor Recommendations

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N/A

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux