SurveyGizmo Software


 

SurveyGizmo is a cloud-based survey solution for enterprises of all sizes. It’s suitable for industries such as market research, health care, compliance, marketing, nonprofit and education. Primary features include survey scripting, advanced logic, email campaigns, data import, reporting and distribution via mail, link and social media.

The solution enables companies to collect feedback, assess offerings and understand market needs via research. Other features include compliance management, data cleaning, quota application, conjoint analysis, crosstab analysis, open-text analysis and coding.

SurveyGizmo allows users to work on multiple surveys at the same time. It supports multiple languages and protects the data by using anti-hacking measures, firewall and security scans. It offers integration with Salesforce Marketing Cloud, Google Analytics, Google Spreadsheets, Webhooks, Social Media, Zapier and more.

SurveyGizmo is available with a monthly subscription pricing option. Support is offered via phone, email, documentation, live chat and community forums.

 

SurveyGizmo - Email campaign
 
  • SurveyGizmo - Email campaign
    Email campaign
  • SurveyGizmo - Reporting
    Reporting
  • SurveyGizmo - Results dashboard
    Results dashboard
  • SurveyGizmo - Social media integration
    Social media integration
  • SurveyGizmo - Survey creation
    Survey creation
  • SurveyGizmo - Theme management
    Theme management
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

236 Reviews of SurveyGizmo

 

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Software Advice Reviews (21)
More Reviews (215)

Showing 1-20 of 21

Maria from Heijmans
Specialty: Construction
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

May 2018

May 2018

SurveyGizmo is a very good developer.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The best thing about SurveyGizmo is the default design it offers for surveys that have not been provided with a design, the same platform offers a design that really complements each survey and makes it more fun.

Cons

They should fix some other detail in the instructions so that they are more specific and users can understand them much more, and that they have more ease in the development of ideas in the course of use.

Review Source
 
 

Monica from Montea
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Nice describe the surveys everywhere.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

SurveyGizmo has the characteristic of being able to edit a survey even when it has already been published on any website, this truth has worked enough to maintain a better statistic and maintain a much more accurate response rate, avoiding future mistakes.

Cons

I think that this is the most expensive platform in the market, it is one of the most expensive prices, and I think that they should lower prices a bit to maintain a better confidence with customers, they should offer more solid prices that actually offer The user can access a platform with very good features and excellent plans.

Review Source
 
 

Ashley from Tecan
Specialty: Other
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

May 2018

May 2018

General opinions with Survey Platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It is practical and very useful. I have had multiple benefits in terms of its operation, I have saved time and I still get many satisfactory results from the software.

Pros

It's very original and very well designed I love all its procedure and results when doing any work. It is ideal for scheduled polls and I have seen fantastic results.

Cons

I really like the software but if you add more designs it would be excellent because it is also about innovating the quality of what you want to offer

Review Source
 
 

Marielvis from Kellogg Company
Specialty: Other
Number of employees: 10,000+ employees Employees number: 10,000+ employees

April 2018

April 2018

A few benefits that complements each survey very well.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have benefited from the use of SurveyGizmo because I have obtained that my surveys have better opinions, much more valuable, some opinions that really manage to change each product and that satisfy the client significantly.

Pros

I like that SurveyGizmo has a user-friendly interface, an interface so beautiful that it does not bore at any time to the person who is using it, and I also like the design of each survey, it supplements the perfection of the questionnaires.

Cons

I have no complaints about the use of SurveyGizmo, the truth has been good all this time that I have been using it, it has provided me with the necessary characteristics to achieve success in each survey that is sent.

Review Source
 
 

Paula from Starbucks
Specialty: Retail
Number of employees: 10,000+ employees Employees number: 10,000+ employees

April 2018

April 2018

It does not allow to change the design to the survey.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Currently it benefits the survey area in my company because with every opinion we receive from this medium, we manage to improve our infrastructure day by day, and also, we achieve constant communication with customers.

Pros

I like that SurveyGizmo has very good user support. Constantly some of my employees, have doubts, and when sending support, they can receive a response from them in a matter of minutes, it is something quite beneficial that improves long-term use.

Cons

I do not like that SurveyGizmo does not allow editing the design of a survey to your liking, in this platform the "orange" design should be for all surveys, it is annoying that they do not give the client freedom to choose the design they want.

Review Source
 
 

Maykol from Charleys Philly Steaks
Specialty: Other
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2018

April 2018

Better organization of opinions.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have benefited from the use of SurveyGizmo since I have managed to scale several beneficial characteristics. As they are, a better presentation of surveys related to my company, a better organization of opinions.

Pros

I like SurveyGizmo mostly because of the design, it has blue and pink colors, which generates an excellent comfort when making the design a little fun. The colors that it has in the surveys are also very good, it makes the survey not boring.

Cons

I have no complaint about SurveyGizmo, it is software that has behaved tailored and has made my company more and more feasible and real.

Review Source
 
 

Paul from Impact
Specialty: Recruiting Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Useful affordable tool for surveys

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

SurveyGizmo is pretty straightforward and intuitive in setting up and administering surveys. If you did get lost on what to do, you could find your way through it.

Cons

If you have never done a survey previously, it is a good idea to have it all mapped out ahead of time as we did not like having to come up with the survey info in the software. We rather put it together in a word processor first and have time to reflect on it first. It is not a negative on the software as it is just difficult to put together a survey and it is much better to have it mapped out ahead of time. Perhaps a better way to create surveys on the fly with a SurveyGizmo interface would help.

Review Source
 
 

Naveen from Novartis
Specialty: Other
Number of employees: 10,000+ employees Employees number: 10,000+ employees

April 2018

April 2018

Fantastic tool for creating Surveys and reporting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Value for Money, can be used as Organization wide tool

Pros

User friendly, easy to use and flexibility are the key points for the tool. The User Interface is also very interesting and appealing.

Cons

capability to use it for other compliance related operations and calculation of Risk score parameters requires coding effort.

Review Source
 
 

Annie from Oracle
Specialty: Other
Number of employees: 10,000+ employees Employees number: 10,000+ employees

March 2018

March 2018

Surveys with more diversity and more entertaining.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

My use of SurveyGizmo has benefited me because we have managed to provide a much more pleasant survey in my company, with more diversity and integration.

Pros

I really like that SurveyGizmo is a software with many features and functions when creating a survey, it allows you to implement multiple things to give life to each survey and make it more entertaining.

Cons

I do not like the prices of SurveyGizmo, even though their functions are very good and go far beyond reality, they should lower prices so that they maintain a facility when accessing them.

Review Source
 
 

Carole from Kellogg Company
Specialty: Other
Number of employees: 10,000+ employees Employees number: 10,000+ employees

March 2018

March 2018

Surveys are more comfortable to perform, much more feasible.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The use of SurveyGizmo, has become something essence in my company, since it is a software that has helped us to solve every doubt of a client by means of a form of survey quite fast.

Pros

What I like most about SurveyGizmo is its interface, it is an interface where you can surf comfortably, do a survey without boredom and an interface that can make the work of a survey, much simpler and feasible.

Cons

I do not like the price of SurveyGizmo, it is very expensive to pay each of the plans proposed by SurveyGizmo, however, beyond the prices, I have not given any other error or any interruption.

Review Source
 
 

Santosh from Infobahn Softworld
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Robust survey tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

1. Cost - great value for its capabilities.
2. Options - Multiple question types and reporting options.
3. Report sharing - Great report sharing features via email and links.

Cons

Could improve data sharing between projects. If you have year over year data you'd like to consolidate, the process is a bit of a hassle.

Review Source
 
 

Sharad from Infobahn Softworld
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

They have very solid and powerful features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Besides basic features, it also allows you to write your own scripts to extend the feature to a more powerful level.

Cons

A lot of times when you make changes of a survey, such as adding a new question, then you use the edit link to go back to add data for that new question. However, edit link usually fails to show the new question.

Review Source
 
 

Chense from Chevrolet
Specialty: Other
Number of employees: 10,000+ employees Employees number: 10,000+ employees

March 2018

March 2018

The prices should go down immediately and make them adapted.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have benefited from its use in my work area because I have managed to obtain a more graphic response or opinion, an opinion that increases utility and greatly improves efficiency.

Pros

I really like the easy adaptation that SurveyGizmo has, and also how generous it is to allow access from any device and offer the ability to create a survey using a mobile phone.

Cons

I do not like the prices of SurveyGizmo, since they surpass the price and I see it as a high risk factor, it is a very expensive tool and it does not have so many innovative functions.

Review Source
 
 

Angelica from Kellogg Company
Specialty: Other
Number of employees: 10,000+ employees Employees number: 10,000+ employees

March 2018

March 2018

It has a very good structure to make an excellent edition of surveys.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have certainly benefited from its use, since I have been able to establish very good quality answers and in this way improve the image my company has, and provide surveys that are increasingly beneficial for the clients that carry it out.

Pros

What I like most about SurveyGizmo is that it allows a wide variety of options and configurations, in terms of editing a survey. The tool offers a multiplicity of possibilities to fix and fulfill a survey.

Cons

I do not like that SurveyGizmo has too much complexity to become familiar with the constructor of conditional expressions for the formulation of questions, in this way, it is very complex to understand each of the functions in this platform.

Review Source
 
 

Angelica from Habersham Bank
Specialty: Banking
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Excellent fluency in the surveys and with very good platform functions.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Its use has benefited me a lot in my work area, since I have been able to create surveys with better quality for clients and with better fluency.

Pros

What I like about SurveyGizmo is the platform as such and the ease with which you can create a survey, the platform is very well organized and you do not have to read instructions to understand the functions of this software.

Cons

I do not like that SurveyGizmo has such high prices, it is the only negative factor that I see, since in the other factors, it has completely fulfilled the required expectations.

Review Source
 
 

Luisana from Poá Parfum
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Entertainment and comfort, that's what SurveyGizmo represents.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have benefited a lot from the use of SurveyGizmo, previously I had many problems because I was totally bored doing a survey, but since I implemented this software in my company, now doing a survey is much simpler and more entertaining.

Pros

What I like most about SurveyGizmo is the interface, I've never really felt so comfortable doing a questionnaire, this platform has provided me with excellent comfort and attention so I can continue to conduct surveys on it.

Cons

I do not like the prices of SurveGizmo, this factor does not really affect so much, and it's not that interesting, but I would like the rates stipulated in the SurveyGizmo plans to be more accessible to a public with low prices.

Review Source
 
 

Vigney from Poá Parfum
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Speed ​​and efficiency in SurveyGizmo, access anywhere in the world.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The use of SurveyGizmo has greatly benefited me, since I have been able to send surveys about my company's material, from any place where I find, and receive answers instantly!

Pros

What I like most about SurveyGizmo is the mobile phone version, since it's great to be able to create surveys using a simple phone, wherever you are!

Cons

I do not like the prices that SurveyGizmo has, I think that these prices should go down a bit, it is very expensive to access high quality plans that have many benefits.

Review Source
 
 

Luisana from Jaco Electronics
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2018

March 2018

Excellent composition that complements the preparation of surveys very well.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have obtained a better response structure within my company, we have improved the opinions we receive of our services through SurveyGizmo.

Pros

The most entertaining and positive SurveyGizmo is the ease with which surveys are conducted, it is very fun to conduct surveys on this platform for how easy and comfortable it is.

Cons

I do not like SurveyGizmo's prices, since they exceed their price per month and I think that survey software should be cheaper and accessible to anyone.

Review Source
 
 

Katherine from Ryder System
Specialty: Transportation
Number of employees: 10,000+ employees Employees number: 10,000+ employees

February 2018

February 2018

Nice stadistics and explanation graphics.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

SurveyGizmo is a very well done software, which provides excellent long-term benefits, such as raising a company, and improving the quality of each service. Empresarilamente SurveyGizmo has benefited me a lot, since I have been able to completely change the prices of my services and each of the characteristics in my work, for a good of the client.

Pros

SurveyGizmo is very different from the other survey platforms, since this software has very good statistics of results at the end of each survey, this is the factor that complements it, every time a survey ends, the results are shown in graphs with its respective explanation.

Cons

I do not like the prices of SurveyGizmo, although this software is quite good and the functions it has, surpass any other platform, should not have such high prices, I would like more adapted and accessible prices .

Review Source
 
 

Marta from Contra Costa County
Specialty: Nonprofit
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

February 2018

February 2018

Intuitive and flexible

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Forget about survey monkey.

Pros

This product is very intuitive and has great functionality. Surveys are easy to set up, manipulate, import information from documents and customize. Good reporting tools.

Cons

The instructional videos could be shorter if focused on the product.

Review Source
 
 
 
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Showing 1-20 of 215

Naomi from Interswitch Solutions.
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

Great way to collect data.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The Surveygizmo user interface is straightforward and user friendly.Practically everyone with the experience of using the internet can create surveys using Gizmo.I am able to introduce login into my surveys and edit my survey templates to fit into what I want.
it is cheap so I have the liberty to create as many surveys as I like.

Cons

I am satisfied with my experience using Surveygizmo.

Review Source: Capterra
 

Andrea from Resume Scripter
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Robust but could be improved

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We use survey gizmo to create custom questionnaires for our clients.

Pros

Survey gizmo has the features we were looking for, and seemed to be the only tool that had everything we needed.

Cons

The price. It’s the most expensive tool we considered. The interface is a bit boring compared to many newer platforms.

Review Source: Capterra
 


December 2018

December 2018

I cannot recommend due to a poor CS experience.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I cannot in good conscience recommend this product. Yes it is cheaper than Qualtrics and nearly as capable... but our CS experience was lousy when the product broke. We were put on the backburner as our contract was not as lucrative for them.

Pros

They are HIPAA compliant. They have skip logic and you can collect a lot of responses. The layout it clean, but not as clean as survey monkey. You do have the option to preview what it would look like on multiple devices.

Cons

So I spent about 6 months working with them to figure out why our survey responses were not piping from SG to our Google Spreadsheets that they had advertised it could do, and was the primary reason for us rewarding them with our business. We spent 6 months back and forth and rarely could get the dev team interested in fixing the issue. It was never resolved and thus made the real time data collection and analytics advertisement frustrated. It was challenging to the point of needing to get the CEO of our company involved to get them to take action. Again, the issue was never resolved so we resorted to using Google Forms instead.

Review Source: Capterra
 

Khadijah from Paystack.
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

My experience with Gizmo has been fair enough.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I use Surveygizmo to collect feedback from customers and our quality assurance team.

Pros

SurveyMonkey is intuitive and has an easy to navigate user interface.I am able to create multiple question type styles such as questions with drop-down options , multiple choice questions etc
Most importantly,I think our respondents have a smooth experience answering survey questions on the Surveygizmo platform and this is the most important quality for me,as a Product lead.

Cons

It is quite tedious infusing logic into survey questions and I have to always seek outside assistance from senior colleagues to do this.

Review Source: Capterra
 

Spencer from MHCEDC
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Survey Gizmo is the BEST SURVEY SOFTWARE OUT THERE!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Survey Gizmo is very easy to learn and the tutorials and help section make it a breeze to build your surveys.

Cons

The tiered pricing structure can be a little confusing - especially depending on how often you plan to create/implement surveys.

Review Source: Capterra
 


December 2018

December 2018

Love this tool for survey purposes

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

Business problems solved: the ability to quickly sift through candidates that might qualify for an upcoming usablity study or not.

Benefits I've realized: the ability to store and manage data.

Pros

The ability to have flexible surveys in which they were condition based rather than making a user go all the way through the survey even if they aren't qualified by question 2, for example.

Cons

The price isn't that cheap, that's the only complaint I have, but it's a great tool overall.

Review Source: Capterra
 

Peter from University of St Andrews
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2018

November 2018

Data and statistics presented well

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

SurveyGizmo's best feature is the user-interface and how it displays statistics, using graphs to present clearly the outcome of the survey. We're able to present at fairly high-level meetings with SurveyGizmo. Presenting to senior staff who don't normally work with hard data is always a challenge, but the various graphs and visuals really help us to convey this.
The sheer number of features and services SurveyGizmo offers is incredible, although a lot of these you may never actually use.

Cons

Customer service isn't the best. Although the help we did receive was useful and did solve our problem, it was the time it took to reach a satisfactory conclusion that was the issue. Maybe just a lack of personnel on their end.
Styling of surveys can be rather tedious, with no way of being able to set a standard look and feel across all of your forms.

Review Source: GetApp
 

Alex from Relic Agency
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Excellent Survey Tool

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Easy collection and control over the information we gather using SurveyGizmo. We've been able to implement it both internally and externally. Plus their customer support has been fantastic.

Cons

SurveyGizmo has done exaclty what we wanted it to do. If I had to come up with a con, perhaps their pricing could be more competitive.

Review Source: Capterra
 

Bingyi from Texas A&M International University
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2018

November 2018

I think it's better than Survey monkey.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It offers more templates;
the interface is more professional;
and the logics offered are more easier to embed in your survey. It is also easier to collect and export responses.

Cons

If the price could be a bit lower and have free account option, it would be appreciated. Also, I hope the survey could be more interactive in the future.

Review Source: GetApp
 

Omondi from International Rescue Committee (IRC)
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Good for creating surveys

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Offers a free trial with full features present in the purchased version for 30 days

Pros

Allows the users to bulk-edit the survey, and while they can also create customized surveys for the targeted respondents. The researcher can also create question-based display logic.

Cons

The software sometimes freezes and stops working when creating and sending surveys.

Review Source: Capterra
 

Maria from Law Firm
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2018

November 2018

User Friendly

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

It's great way to collect data after an event.

Cons

The inability to transfer the data to older Microsoft applications

Review Source: Capterra
 


November 2018

November 2018

Nice for bulk editing

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I love the bulk edit feature of SurveyGizmo, which lets me steam-line some of my operations. I use this tool to create many different types of forms.

Cons

I think the support of SurveyGizmo is lacking and I've recently had trouble trying to get some of my issues solved.

Review Source: GetApp
 


November 2018

November 2018

Quick and easy survey building

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

SurveyGizmo makes it easy to create surveys that look clean and professional. The platform is very intuitive and has many great features.

Cons

I feel like the reporting and segmentation of responses could be a little stronger. Otherwise, if you're in need of creating and completing a quick survey, this will get the job done.

Review Source: Capterra
 

Eli from Vidology
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Easy to use, features lacking

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

It is easy to set up surveys and view statistics about them.

Cons

There is no app or way to manage my surveys on the go easily.

Review Source: Capterra
 


October 2018

October 2018

Easiest tool for survey-building

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

It's reaaly easy to build, edit, test and share surveys. Logic options are easy to use and apply

Cons

Altough we have a subscription, a lot of features were not available for use. There was a great need for multiple options within a question but the tool only allows you a single action per question.

Review Source: Capterra
 

Hasan from AZER TURK BANK OJSC
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2018

September 2018

Effective tool for minimizing risks and avoiding from extra costs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

SurveyGizmo is time, money and energy saver. I can’t imagine our company without Surveygizmo. We do more with less employees thanks to SurveyGizmo.

Pros

Sometimes companies need to focus to a specific region or specific target group of people and learn their need in order to make right desicion and create right marketing campaigns. But for such targeting and research companies need many employees and budget. Comparing future revenue and current costs it is not profitable and affordable for companies. To avoid from such costs SurveyGizmo offers rich variety of services. SurveyGizmo not only collects data but also gives companies comprehensive analysis in order to make smart decisions. My company also uses SurveyGizmo and thanks to it almost all marketing campaigns of our company ended with success.

Cons

Due to human psychology when people feels that they are participating in a survey they tend to answer different than reality and as a result wrong decisions can be made by companies. Therefore SurveyGizmo must use different tools to avoid from such issues.

Review Source: Capterra
 

Jacob from Owen J Roberts School District
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

September 2018

September 2018

Excellent and easy money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Late disqualifications sometimes

Pros

The ease of taking surveys to earn extra income

Cons

sometimes the amount of time it took and late disqualifications

Review Source: Capterra
 

Allen from VIZ Media, LLC
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Makes Surveys Simple

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It works. Donezoes.

Pros

Survey Gizmo is easy to set up and has great reporting tools (provided that your survey was designed well, of course).

Cons

I wish the templates were easier to integrate.

Review Source: Capterra
 

Clare from Arts Economics
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

AVOID Survey Gizmo

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Awful.

Pros

Survey Gizmo started out as a reasonably priced and better alternative to Survey Monkey. They did this to ensure good reviews etc and get customers. They weren't particularly better- just a very average product that was easy to use.

Cons

They contacted me a month before my plan was due to expire and told me they were " retiring" the service they had offered me and to maintain the same services, I had to accept a 400% plus increase in price. Their customer service were clueless and obnoxious and they took an extra unauthorized payment from my credit card when I said in writing I was no longer interested in the subscription. I'm now having to deal with this as a fraudulent payment on my c/ card. What a waste of time and energy for a product that was so average to begin with.

Review Source: Capterra
 

Beth from NewFoundry
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Expensive for low-volume researchers

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This survey platform offers a full feature set of survey tools, such as answer piping/logic plus a good set of analysis tools.

Cons

The new pricing structure that they put in place as of about a year ago or so has made it too expensive. Unless you are doing a high volume of studies, it just doesn't make sense to pay the monthly fees charged by SurveyGizmo.

Review Source: Capterra
 
 
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