About Clearview

Clearview is a cloud-based telecom expense management solution designed for midsize and larger businesses. The solution is used by telecom consultants and IT managers to manage voice, data and wireless environments. Key features include invoice processing and archiving, inventory management, bill auditing, cost allocation and more.

Clearview provides built-in report templates and lets users create customized reports to get a view of budgets and expenses. The solution helps to track data assets, wireless devices, voice usage and cost trends through reporting.

Clearview enables IT and telecom managers to manage invoices by department, employee or location. It also provides integration with accounts payable solutions. Support to the solution is provided ...


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Supported Operating System(s):

Web browser (OS agnostic)

11 Reviews of Clearview

Average User Ratings

Overall

4.82 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(9)

9

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 11 results

June 2018

Rich from RCG Resource Communications Group

Company Size: 11-50 employees

Industry: Telecommunications

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

Our overall experience has been great. We use this service for several of our clients

We use this software as our inventory database for all of our clients.

Pros

The two positives are the software itself being so easy to use and the people at Valicom. The software is very simple and flat allowing us to find any inventory item in under a minute, no matter the information a client provides us. On top of that, the customer support we get from the Clearview team is amazing. They always go above and beyond to provide us what we need.

Cons

Reporting is always a challenge with any platform. The canned reports are excellent, and Valicom will assist with custom reports. But every customer wants to see the reporting different. I wish we had a report builder, but otherwise, no limitations on the reporting itself.

February 2020

Sandra from Insperity Services, L.P.

Company Size: 1,001-5,000 employees

Industry: Human Resources

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Cleaview Portal

The software ensures the MRC are billing correctly with all carriers. This is a huge benefit knowing our bills are accurate.

Pros

Intuitive. Captures all necessary data. Contract renew notices. Dispute status Access is always easy, no downtime. Everything is great!

Cons

No comments here. I have no complaints.

Reasons for Choosing Clearview

Clearview met ALL of our SOW criteria. This is a GREAT portal for us.

Response from Valicom

Replied February 2020

Thank you for the review of our solutions! It is a pleasure serving you and your team!

August 2019

Joey from Food Customer

Company Size: 10,000+ employees

Industry: Food Production

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

August 2019

Clearview is very good, but has room to be better

For the most part I've been very happy with Clearview and wish we had our global invoicing run through it. I'd like to see some tweaks along the way to make it more customizable for easy viewing and approvals, but those are minor adjustments. As a very minor note, I would like to see the interface updated to something a bit more modern looking. It always feels like I'm basically opening an old excel file or access database. Which works great, but could use some spiffing up.

Pros

I like the easy access to view all my sites, accounts, invoices, and past payments along with flexible reporting. It's great to view actual scans of past invoices and see payment variations month to month by amount and percentage.

Cons

Some areas of the software don't give me all the columns I'm looking for. For example, reviewing invoices requires me to open each one to find what site it's for instead of letting me add the site name column to the main review page. Some of the reporting isn't as customizable or intuitive as I would like.

Reasons for Choosing Clearview

Mostly for the Valicom team. They use Clearview and that worked for us.

Response from Valicom

Replied August 2019

Thank you for the review, Joey! We are so happy to hear how much Clearview has assisted your invoice review process. To review the invoices with your preferred columns, please feel free to contact your dedicated Project Manager to request a custom report and they would be happy to work with you! Also, we have something in the works to dazzle, coming in the new year - stay tuned!

May 2019

Rich from RCG Resource Communications Group

Company Size: 11-50 employees

Industry: Telecommunications

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

May 2019

Clearview and Valicom are easy to do business with

Valicom is great to work with. Clearview is very powerful tool for us to run our business efficiently.

Pros

Software is very flat, which makes it faster and easier to use.

Cons

Reporting continues to mature. Good out of the box, needs further ability

Response from Valicom

Replied May 2019

Thank you for your review of Clearview, Rich! Excellence in Customer Support is what we strive for and your feedback will help us review gaps to make sure we can reach that 5-star status in no time. We value you as a client and look forward to many future opportunities.

July 2018

Rodney from Technology Expense Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

The Clearview platform is intuitive and user-friendly. Overall, the experience has been very good.

Pros

For anyone familiar with Windows-based applications the tool is very easy to use. The module layout makes it easy to navigate to all pertinent information, and cross-reference data sets quickly. My staff is able to manage all technology expense related actions for our clients. Our auditors, account managers, and analysts have a single platform to support our finance, IT, and procurement clients. Client and software support is also excellent.

Cons

Further enhancement can be made to reporting and analytics. Although all of the relevant information is present to be exported, more can be done around executive reporting.