About Silent Auction Pro

Silent Auction Pro is a cloud-based event management solution designed for charitable institutes, clubs and other nonprofit organizations. It provides tools to manage contacts, track donations, bundle auction items and generate auction progress reports and integrated credit card processing.

Silent Auction Pro covers mobile bidding, silent auctions, online bidding and managing live auctions. It allows event managers to organize contact lists including both donors and attendees and it sends invitation emails to attendees. Organizers can notify bidders when they have won items via email and text.

It can project and display a leader board highlighting current auction statuses. Members can manage their profiles, enter bids and track progress for items they...


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Supported Operating System(s):

Web browser (OS agnostic)

331 Reviews of Silent Auction Pro

Average User Ratings

Overall

4.82 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(275)

275

4 stars

(55)

55

3 stars

(0)

0

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 331 results

March 2020

Erin from Shelton Elementary PTSA

Verified Reviewer

Company Size: 2-10 employees

Industry: Fund-Raising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

March 2020

A Must for School Fundraising

We are going to start using our SAPro software in our other school fundraisers, not just our auction. It is a great way to organize and keep all of our sponsor and donor information organized. I can also not speak highly enough of the customer support! They are quick to answer calls and get you answers to your questions.

Pros

We've used Silent Auction Pro for at least three events in the last several years as a Mobile Pro client. It is pretty intuitive and keeps our donations well organized, as well as allowing us to communicate effectively with bidders and donors. The ability for anyone to bid online opens our fundraising to the community, not just our school families, helping us raise much more money than we could achieve with paper bidding.

Cons

We would love to see an app in the future, rather that just a mobile site for bidding.

Reasons for Choosing Silent Auction Pro

Mobile bidding was not available with Handbid at the time we purchased; also, SAPro is a good value for the product and service we receive.

October 2019

Robert from Somerset Auxiliary of the Johnstown Symphony Orchestra

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Round 2; Regrouping

I loved the software. We had used BidPal/OneCause prior but the cost model was unbearable for us this year. With Silent Auction Pro we pay after the first event; nothing upfront. Capped fee% and low fixed cost are benefits. Credit card processing (we used WorldPay) fees are lower (and no monthly fee), making the total cost lower. Software is feature-rich. This can be a double-edged sword as features can add complexity. Help is always available and phone support was awesome. Overall, the features are worth it. Ability to 'stage' or start a new event while keeping a recently finished event active for a bit would be a welcomed improvement.

Pros

Features, Performance and Support were all Excellent.

Cons

Registration and PW requirements for bidding . No import (from spreadsheet) capability. Understandable, but would have been nice. They do offer to import for you at extra cost. They must have had bad experiences... It turned out to be less an issue than I thought. They were very upfront about it and it was not a surprise.

Reasons for Choosing Silent Auction Pro

Cost/payment model. There were some interpersonal issues as well but did not drive the ultimate decision.

November 2020

Tiffany from Augusta Christian Schools

Company Size: 51-200 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Great Customer Service

They know what they are doing and have their team is also very knowledgeable. They will also help you with suggestions and ideas to enhance your event!

Pros

The team at Silent Auction Pro truly wants your event to be successful. They are alaways available by phone or email, and while their website has fabulous tutorials, they are also fabulous in providing you hands on support.

Cons

I would like to see more analysis reports

Reasons for Choosing Silent Auction Pro

We have used them for a couple years and have always had the best experience. The software is best for our clientele.

June 2018

Aaron from DSA

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

2.0

Customer support

3.0

Functionality

2.0

June 2018

Silent Auction Pro - basic auction software

Pros

Silent Auction Pro has features like image uploading and item organizing that make it useful for auctions.

Cons

Silent Auction Pro uses an unreliable payment processor, they do not give an opt out for saving credit card info, and there is no bulk upload for items.

Response from Silent Auction Pro

Replied June 2018

Regarding our credit card processors: Silent Auction Pro uses two of the largest and most reliable payment processors on the planet - PayPal and WorldPay / Vantiv. Regarding storing credit cards: For mobile bidding, yes customers must put a credit card on file. This is by design as we believe that it is in the best interest of organizations holding fundraisers that they have a credit card on file for each online bidder. People who do not have a credit card or refuse to put one on file may bid on a bidding Kiosk. Note that credit cards are NOT stored on Silent Auction Pro servers but instead with PayPal or WorldPay. Regarding no bulk upload for items. This is true. It is just as easy if not easier to enter donations into Silent Auction Pro than it is to enter them first in a spreadsheet (where you can't enter a photo anyway). If you purchase a system to help manage your event, you should use that system exclusively and not try to switch back and forth.

September 2020

Allison from Warrior Athletic Association

Company Size: 201-500 employees

Industry: Sports

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2020

100% Recommend

Had the best experience with Silent Auction Pro.. we were under a short time frame due to restrictions with COVID-19 and getting approval from the administration on an auction software. [SENSITIVE CONTENT HIDDEN], our event Coach helped us through the whole process. Even when we had a slight error during the event her and the [SENSITIVE CONTENT HIDDEN] solved it immediately. Very impressed with their company.

Pros

Customer Service is amazing Really, really, easy to use TONS of reports to pull for any information you would need Real-time reports on how much money you are making and the return on the value The registration page and the ability to customize it to our liking was amazing, especially when recognizing sponsors. The mobile site was awesome and so easy to use Texts/Emails that came during the event are helpful

Cons

Can only have one event going at a time Unable to "edit" thank you letter when going to send out, it pulls straight from the template The donor v. bidder and confirming identities

Reasons for Choosing Silent Auction Pro

The administration at my college would not approve Greater Giving. Called Handbid and felt their customer service was sub par and really weren't willing to help work through our questions. Plus their fees seemed very high.