About Skybill

Skybill is an on-premise and cloud-based utility billing solution. The solution helps users define properties and service addresses for each customer. Users can set multiple tariff plans based on the combination of rates and services.

Skybill has an automated billing process cycle that retrieves usage from meter readings, sends the bill to customers and then collects money from bank payment systems. The solution allows users to customize bills.

Integration with Microsoft Dynamics NAV ERP provides a client self-service web portal and real-time account management. Users can also export billing data to their existing enterprise resource planning solutions. Pricing is per user per month. Support is offered via phone and email.


Supported Operating System(s):

Web browser (OS agnostic), Windows 10

5 Reviews of Skybill

Average User Ratings

Overall

4.60 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(3)

3

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 5 of 5 results

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August 2016

Vladimirs from Jelgavas Udens

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

August 2016

Jelgavas Udens IT administrator

I've been working with this product since 2006 and always received required support and assistance which always contained solutions for the problems I encountered with

Pros

The Software works efficiently and hassle free, easy-to-use user interface.

Cons

Need testing before update and upgrade install on production database

August 2016

Inguna from Madonas Udens AS

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2016

Madonas Udens Chief Accauntant

With this product I worked since 2005. From the company's side always received support and assistance, always found a solution to the problem and recommendations for improvement.

Pros

easy to use ..

Cons

updates und new versions sometimes cause problems

October 2019

Fergal from Arden Energy

Company Size: 2-10 employees

Industry: Environmental Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Electricity Billing Engine for a Small Supplier

Skybill is our billing engine for electricity supply and links to metering and smart metering data systems.

Pros

The software is flexible, capable of being customised to our specific needs and cost effective.

Cons

The downside of being customisable is that you have to write your own manual for the customisation!

Reasons for Choosing Skybill

Skybill was more flexible and cost effective than alternatives.

Response from SkyBill SIA

Replied October 2019

Thank you Fergal for your review. I can only agree with comment, and Cons are also right- as customization's are very specific and usually made for just one company there is lack of documentations and it has to be created additionally, We can do it or client can do it.

January 2019

Richard from Shonitel Limited

Company Size: 2-10 employees

Industry: Utilities

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Customer support

4.0

Functionality

5.0

January 2019

Skybill utility review

I have control and visibility on my water business

Pros

It is well designed for the purpose intended. That is Utilities . We use for water billings and it is well designed and it has served our purpose. I had no ms Navision skills but i managed to install and customise it for our business. Though i have not used it for other capabilities like warehouse inventory management, i believe it is a great software platform which we shall adapt for better business assurance and billing. We have been using for almost a year now but still at it

Cons

It is bit technical and requires someone with good ms skills and computing

January 2019

Gints from Creative PC service, SIA

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

SkyBill Utility

Pros

Very easy to use, functional design. Easy to add meters, clients. Flexible billing options based on groups of customers, meters.

Cons

More customizable dashboard so i can attach frequently used function shortcuts for quick access.