About V-Tech Platinum

V-Tech Platinum is a veterinary practice management platform that is suitable for practices treating small to large animals, as well as vets practicing mobile, emergency and specialty care. Users can choose from on-premise, cloud-based or hybrid implementation models.

Key features include appointment booking, patient reminders, surgery logs, vendor tracking, remote backup, bar coding and more. Patient and client information, procedure history, invoice history and prescription history can be accessed from a single dashboard. Customizable reporting allows users to search for information in any data entry field and generate reports.

Users also have access to inventory control tools with an integrated purchase order system. Users can add unlimited vet wor...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 8, Windows 10

13 Reviews of V-Tech Platinum

Average User Ratings

Overall

4.46 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(9)

9

4 stars

(2)

2

3 stars

(1)

1

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 13 results

August 2020

Kris from PetVet

Company Size: 11-50 employees

Industry: Veterinary

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

I'm Spoiled Now!

Pros

I have worked with this software in multiple practices as different user levels. From the very beginning I found it especially user friendly. As time went on and I learned to really dig into what the software can do, I grew to love it more and more. As a practice management tool, it is indispensable! I briefly had to work with a different software filling in at a sister practice and I realized just how spoiled I am and how much I truly love this product.

Cons

There is a small learning curve as you get started but the overall satisfaction will far outweigh the time spent learning.

Reasons for Choosing V-Tech Platinum

User Friendliness, Excellent Support and Overall Affordability

May 2019

Athena from Chappell Animal Hospital & Equine Svcs

Company Size: 11-50 employees

Industry: Veterinary

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

20+YearsTogether!

Honestly, the efficiency of "basic" V-Tech was sufficient but V-Tech Platinum is more than that it pushes us to be MORE for our clients.

Pros

"Tried and TRUE Reliability since 1998 for us is... Having NO PROBLEMS! And never ending advancing TECHNOLOGY at low cost!!"

Cons

Not found one yet; software being smarter than operators seems to be a Con, if looking for one.

April 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Customer support

5.0

Functionality

3.0

April 2019

Too many steps

Pros

The customer service is great and the interface looks nice.

Cons

There are too many steps to get to one place, too picky when you try to print blood work forms, can't choose multiple clients when checking out.

April 2016

Judi from GA Veterinary Managers Association

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

April 2016

Beats all the other expensive softwares hands down!

I have managed veterinary practices for over 25 years and am familiar with a lot of veterinary software companies in the market today. V-Tech Platinum beats all the competitors in all catagories. They are extremely economical, they don't charge for extra "modules" or updates that you need to function, they have experienced, friendly support staff that care when you have problems and they outperform everyone on the business reporting and ease of use. The current clinic I manage was using a software that was blowing up our budget on support fees and updates and were going to charge us much more when we decided to switch to paperless. I immediately converted to V-Tech Platinum and went paper-lite all at once. Not only was the conversion painless, but the amount of money I saved the clinic every month, made my owner very happy. It took my staff of 40 only a short period of time to get completely comfortable with our new system. I would advise not to get sucked in by the big companies that have you buy other products or equipment to get "free software". You end up paying a lot more out of your pocket in the end for a comparable or even inferior product to run your practice. The software itself may be fine, but your budget won't be.

May 2016

Shannon from Pekin Animal Hospital

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

May 2016

After 20 years with the same software, we made a huge leap and change. It's been a positive one!

It's never easy getting used to new software, but the conversion went as smoothly as you can expect. Of course there are bumps, there always will be, but nothing that can't be smoothed over or worked around. Customer service is very good. All techs are polite and willing to listen. The ability to create customized forms is great, and we love the cloud based aspect of the software. For what we needed, what Vtech offered couldn't have been more perfect. We had a new owner, so changing software that would have meant big hardware changes and package fees. We had none of that with VTech. The ability to work on the old system while learning the new was also important to us after so long using the old software.