TeamViewer Software


 

TeamViewer is an online meeting and video conferencing solution that connects any PC, mobile and server to each other globally. The solution is available in nearly all countries and supports over 30 languages. TeamViewer is suitable for businesses of all sizes and can be deployed both in the cloud as well as on premise.

TeamViewer provides features such as document management, cooperative writing, invitation management, remote control, screen sharing, chat and messaging. It’s instant messaging functionality covers features such as offline messaging, group chats, web-based chats, persistent chat groups, customer-initiated chat from service cases and chat history. The software provides end-to-end encryption and full support for mobile devices.

The solution uses cloud-based technologies to collaborate in real time worldwide and enable online support through a wide range of product portfolio that includes Monitis (website monitoring system), Blizz (online collaboration) and ITBrain (anti-malware) among others. The solution offers a free version and a free trial for paid software.

 

TeamViewer - Contacts list
 
  • TeamViewer - Contacts list
    Contacts list
  • TeamViewer - Host
    Host
  • TeamViewer - Join meeting
    Join meeting
  • TeamViewer - Quick join
    Quick join
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

2,657 Reviews of TeamViewer

 

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Software Advice Reviews (88)
More Reviews (2,569)

Showing 1-20 of 88

Carmealy from YES Prep Public Schools
Specialty: Education
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2018

November 2018

Video Conferences and fast, simple and useful remote control

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Undoubtedly, TeamViewer has contributed to improve communication with both the work team and our customers, and it is important to highlight that aspect, since it is the greatest benefit that I have obtained with its use. Operates excellently, with acceptable membership prices. I minimize my work time, giving me the possibility to access several computers from the comfort of my office, to solve any problem. Besides the aforementioned, videoconferencing is an incredible tool, it has accompanied me to meetings organized with partners that are far from me and the simplicity of sharing documents is the best thing that could be offered to me.

Pros

TeamViewer is a software that I love, it is completely reliable and with an impactful interface, simple and very easy to understand. It offers a wide variety of possibilities, such as easily navigating with several computers at the same time through remote communication, with the included chat function, thus improving interaction and communication, all in real time and with fluency. From the beginning, it has always been an exceptional software, to understand its operation was very simple and incredibly now, to work with it in simple steps I put it to work.

Cons

It only presents a small difficulty, if the signal of the connection to the internet is not excellent, it disconnects or does not work as smoothly as expected, this makes the work difficult when I really need it. The data transfer host is exceptional and fast, however I feel that it should be improved. Of rest, in general terms it works excellently, with very complete tools and a correct functionality. So far it's the best remote connection software I've used.

Review Source
 
 

James from Hospitality Services
Specialty: Food / Beverage
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Very useful when it works

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It's really great to be able to help an employee without having to be there or to get a piece of information you forgot from your work computer.

Cons

The strength of your internet connection will determine if you like this product or not. But if you have a strong connection, you will be fine.

Review Source
 
 

Earl from Integrity, Inc.
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Helps let our staff work off-site

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

For a scattered workforce, or those working from home, it is an essential tool.

Pros

We use this all the time for our finance staff. They typically work offsite most days, but sometimes they need to cut checks in the office. One of us will set up a TeamViewer session for them and then they can do their job (we just need to load the printer paper).

Cons

I don't like this for meetings. I think there is simpler software out there. For remote desktop access, I think it is excellent.

Review Source
 
 

Maria Lenin from Dewayne Hill / Keller Williams Agent
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Remote Friendly and Work with your team easily and fast

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

TeamViewer helps us achieve our recruitment goals by easily assess applicant's computer properties and internet connection since we can see and remotekly access their deskop which is one of the major qualification needed from our applicants. Our technical team can also easily troubleshoot system problems that our agents encounter with the software that they use at work with the remote control feature.

Cons

The software's features and functionality are great. Their customer support also acts fast. I do not have any negative feedback with the software because everything works fine and fast. I have not encountered errors yet.

Review Source
 
 

Jerry from Zero Friction, LLC
Specialty: Distribution
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Teamviewer

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Excellent software, can have unattended remote access setup with passwords on many PCs at once. Easily can transfer files from remote PC to yours.

Cons

It can be difficult at times to get a readable view on your home screen for the remote PC if that one is using a big screen and high pixel counts.

Review Source
 
 

Adrian from mondoplomb
Specialty: Construction / Contracting
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

One of the best remote access apps available

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

With this application we can access remote PC's and mobiles. Also, setting up online meetings are easy to implement and run. The free version is well-suited for all non-commercial users.

Cons

All other licenses are too expensive and some options are difficult to find. Security features can provoke some nuisance from time to time.

Review Source
 
 

Igor from Autorambler
Specialty: Media
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

September 2018

September 2018

Very good tools.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

TeamViewer is very fast and at the same time the video quality is very good also for very bad internet connections.The application interface works great.

Cons

There really is not much that I do not like about TeamViewer. Sometimes our users report a problem with establishing a connection, but restarting the computer solves this problem.

Review Source
 
 

jesus from Telefonica venezolana
Specialty: Telecommunications
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

July 2018

July 2018

inside and outside the company

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

this tool really helps those people not only to communicate or connect with another machine but also to perform remote support (which is why I consider it extraordinary) and hold meetings

Cons

In the same way they have good security mechanism, so far I have not had any inconvenience with this tool. for which I do not have inceviente

Review Source
 
 

patrick from redefined technologies
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

PC2PC not so bad but Mobile Device to Mobile Device Totally Awesome!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

All in all I do love this software. Its very handy and once again, loggin into my mobile devices is just super cool!

Pros

The mobile to mobile remote software side of this program is absolutely great! I have been working with remote software for years and Ive been waiting for something to be released that would let me use my PC to connect to either my droid or apple devices. Or if I am on the go and I need to remote into a mobile device using my mobile device then that option is available also

Cons

I dont like that if TeamViewer admins suspects you of using the software for commercial use then until you get that straightened out you only get about 5 minutes of log in time before they boot you out of the free software under "suspected" commercial use. My devices join multiple networks and various domains each day. That doesnt mean other users like me are using it for commercial use!

Review Source
 
 

Katiuska from Ahold
Specialty: Other
Number of employees: 10,000+ employees Employees number: 10,000+ employees

July 2018

July 2018

TeamViewer with nice remote connections

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is an excellent software that allows me to have a good quality in terms of videos, it is quite fast and its security is quite good. I have managed to get benefits since I use it and we have noticed the changes with the ease that it provides.

Cons

I do not like the design of TeamViewer, I would like to update it and add different things that make it better, such as colors more appropriate to the formal environment and that lead to a better work performance.

Review Source
 
 

Austin from Rehmann
Specialty: Accounting / CPA
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2018

July 2018

Easy to use and extremely functional

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

TeamViewer makes remote assistance extremely easy. It is quick and intuitive and one of the features that's really exciting is that it allows for remote restarts so you don't have to worry about whether or not the person you're helping is sitting in front of their computer the whole time.

Cons

There really isn't much to complain about with this product other than the fact that it's not free for business use.

Review Source
 
 

Alejandro from Telefonica Venezolana C.A.
Specialty: Telecommunications
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

July 2018

July 2018

Remote connections with TeamViewer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It's very stable, it works just fine even with slow connectivity and has a lot of functionalities that are very useful when you are working and when you stop working for the day. It's a nice platform used by many companies to have their employees work remotely or give support to other areas within the company.

Cons

The mobile app needs an upgrade since it doesn't work as well, and is very slow. The cost is something you may need to consider it's a expensive software with lots of functionalities but you may need to check if it's what you need.

Review Source
 
 

Dashen from Data Science Central
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Nice connection and stability

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

What I like most about TeamViewer is the file transfer, it's great that this platform works as a multi-function, so that you can access a remote connection while sending files consecutively.

Cons

Regarding TeamViewer I would like at a certain point that this platform had a better design, I mean it would actually be better if you integrate more beautiful colors and a better organization with respect to each of the sections.

Review Source
 
 

Jake from CIE Tours International
Specialty: Hospitality / Travel
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

July 2018

July 2018

Great Free & Paid Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I used TeamViewer all the time for work and personal. Although we're switching to GoverLAN TeamViewer has great features for remote controlling someones desktop while being secure at the same time.

Cons

Pretty expensive for remote desktop software. The free version is very limited and expires. Dameware even RDC (Built-into Windows) are great alternatives and are either free or lower cost.

Review Source
 
 

Miroslaw from o2
Specialty: Media
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

Great tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It works very well for computers in our network and outside our network. TeamViewer is very easy to use.

Cons

I think that the manufacturer can improve technical support. Currently, it works too slowly and we get too little information about our case.

Review Source
 
 

Sharon from Kellogg Company
Specialty: Other
Number of employees: 10,000+ employees Employees number: 10,000+ employees

June 2018

June 2018

Experience with remote connections

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I really like teamViewer since it helps me in conferences through remote access to receive positive and negative opinions from colleagues that is not present, it is a very complete and very well developed software, so that when performing some Remote access is a simple and very sophisticated way.

Cons

What I do not like about TeamViewer is that its design is very simple I would like it to be a little more creative, I have not found any detail in the software since it has helped me a lot.

Review Source
 
 

Miriam from Henkel
Specialty: Other
Number of employees: 10,000+ employees Employees number: 10,000+ employees

June 2018

June 2018

TeamViewer transactions fast and in seconds.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

TeamViewer offers a fast file transaction, even if the broadband connection is low, TeamViewer uses it absolutely everything to accelerate the transaction process and finish it in a matter of minutes, something really favorable for all users.

Cons

I would like the remote connection to be improved, since the quality it offers on mobile devices is very bad, and it is very difficult to offer remote support through this very bad mobility. I would like to see interest in improving the mobile App.

Review Source
 
 

Ryan from Zon Engineering Inc.
Specialty: Engineering
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

For troubleshooting and IT support, Teamviewer is a great support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Hands down the best feature of teamviewer is the unattended access feature where, if a user has stopped working for the day and the laptop is still online, IT can connect in and troubleshoot/update as needed.

Cons

Cost is a barrier that can limit small businesses from purchasing this software and the licensing costs are not inexpensive.

Review Source
 
 

Maria from Heijmans
Specialty: Construction / Contracting
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

May 2018

May 2018

TeamViewer is fast and functional if it is what you are looking for.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The most educational and perfect that TeamViewer has is that it offers a very good quality of video and audio, if you are looking for a stable and fast platform, teamviewer is the best choice for this entire remote area.

Cons

It would be necessary to improve sections such as uploading the profile picture to the TeamViewer account, since sometimes it takes a while and then an error appears that the photo could not be uploaded, something really annoying.

Review Source
 
 

Allison from Lazard
Specialty: Other
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2018

May 2018

TeamViewer fulfills what it promises.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

TeamViewer is an easy to use software, and one of the best in remote connections, this has helped me to connect remotely with my employees and offer support and even talk about business material.

Pros

What I like most about TeamViewer is that it is software that from the beginning of time has offered solidarity and speed in each remote connection, and indeed all this time has fulfilled that promise, which proves to be a reliable long-term software .

Cons

They should accommodate a couple of things, which obviously is not so much influence, but they should accommodate as soon as possible, as it is, a more attractive design and offer the customer a wider platform.

Review Source
 
 
 
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Showing 1-20 of 2,569

Kimberly from Anacapa Tech
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

TeamViewer User

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

For what the software is made for it has worked great for us.

Pros

Our IT support company uses this program to remotely access our server. When using everything seems to run smoothly.

Cons

The software is always running in the background for some reason

Review Source: Capterra
 

Shyamali from Government School in Sri Lanka
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Perfect tool for remote desktop

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We can do desktop sharing, handle online meeting and do file transferring between computers easily through team viewer.

Users can handle conferences easily through team viewer.

While performing a presentation if the related project is in another computer like Mac which is not compatible with the projector directly. So in that case we can connect the projector to another laptop and view the project through the team viewer.

Cons

Though free downloads are available for team viewer software in order To get a team viewer product with all the functions users have to make a big payment. The product which is free downloaded does not have all the functions like the one downloaded by making a payment.

In order to run the team viewer software users need good internet connection. Otherwise it’s lagging.

Review Source: Capterra
 


December 2018

December 2018

Professional support at distance

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

It's really easy to help someone in troubles with software related just by entering to their PC's remotely. Or even enter your own computer if you forgot something.

Cons

It does not make sense that you can only connect with someone else that has the exact same version of TeamViewer, it should allow to connect different versions.

Review Source: Capterra
 


December 2018

December 2018

I love teamviewer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Teamviewer makes connection to our computer remotely easy.

Cons

Every so now and then we do have service outages but they never last to long

Review Source: Capterra
 

Baleswaran from Tridel Towers
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

online remote controlling pc software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

recently i access my friend PC & installing software & teach him easily.

Pros

able to remote the pc s personally and company purpose with their permisson.

Cons

rarely i feel not comfort for using this software..

Review Source: Capterra
 


December 2018

December 2018

Best Remote working Support Application

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Very easy to working with another PC by accessing through this application.When developing some application most of time need to check other members code but when we are working remotely this application is very use full to do that.And also with the chatting and calling feature, no need to use another application for communication.
There is a option called View Maximum, when using that wen can work other PC like ours.

Cons

When considering Cons that is not bigger than Pros but there is a some and considerable one is that is very expensiveness one person usage they have to pay monthly large amount for this.That will caused to decrease the usage of this application.Except that this is the best one for remote working.

Review Source: Capterra
 

Hudha from Global Tutor
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Control Your Connections

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

It is one the best, during my online classes most of the kids have issues setting up the platform. Team viewer just comes in handy where I can do the job for them accessing into their computers.

Cons

When the PC goes into sleep mode I loose the control and we can format another PC through this.

Review Source: Capterra
 


December 2018

December 2018

Easy tools for troubleshooting and screensharing

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Come with portable apps which user does not need to install and can run without any admin rights

Cons

nothing bad about this as so far there is no downside with this software

Review Source: Capterra
 

Stuart from Think Shift
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Great for remote help

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Easy to connect with agents to help troubleshoot

Cons

Sometimes had issues with the access code

Review Source: Capterra
 

Isaiah from Swire Coca-Cola
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2018

December 2018

Save your time.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

This software is great when you need to allow remote access to someone else. I have had multiple issues with my computer and with a few clicks, this program gives easy access for someone else to see my computer.

Cons

It can lag a bit at times and freeze up if you have multiple programs running.

Review Source: Capterra
 

Heather from TPU
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Quick and Easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

TeamViewer has been an excellent resource in our office.

Pros

This software makes it easy to recieve help and guidance remotely. Occasionally it is easier to access a computer across the room through TeamViewer than to get up and go back and fowarth to resolve an iussue.

Cons

I cannot think of anything that was a downfall of this software. I suppose if I had to nit pick something the Icon could be brighter and more eye catching.

Review Source: Capterra
 

Andrew from NotYourAverageHippie
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

TeamViewer is great for gaming as well as getting remote help with your computer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It is great overall! I would recommend it to anyone who often has computer software issues.

Pros

It is very easy to connect with the person you want to. You get a name and a password for your session, and simply share that with the party you want to connect with.

Cons

There were a lot of ads when I first started using the software.

Review Source: Capterra
 

Jessica from MRRJ
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Great for communicating with colleagues

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I love that I can use this software to communicate with IT and the Support staff. It makes troubleshooting a lot easier when we can link our computers up and I can show them what I'm talking about.

Cons

I currently have no dislikes at this time.

Review Source: Capterra
 

Dayna from Bosco and Roxy's
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Makes connecting easy!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

TeamViewer is great for companies who work abroad or out of office and need to access things from other units. Also a great option for IT!

Pros

The ease of use with TeamViewer was great. I hadn't used something like this prior to, but the download process and connectivity was great!

Cons

If you accidentally hit the refresh button (i didn't know that was what it was) it will re set the codes the other user will need to access the computer. Needed some clarification on that little button, but it was easy just to send the next code. Lets users know they have full security integrated.

Review Source: Capterra
 


December 2018

December 2018

The perfect software to help elderly parents maintain their computers from across the country

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

My Go-to tool for helping others remotely with computer problems.

Pros

Very easy to use, easy to download and set up. It is nearly fool proof, even those computer illiterate can figure it out. best way to work on family members or freinds' computers remotely

Cons

It should be more open and direct when it asks for upgrades. The free version is amazing and I have used the trial of the paid version. But when you download the software for the first time, it tries to trick you in to installing the paid version.

Review Source: Capterra
 

Maru from Studio T-SQ2
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Easy to use and Free

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Despite my "con" review, it still is a great product and I may be complaining too much about a free service. It's a great software that is easy to use and straight forward. Being able to remotely help my parents at their store when the register is down or etc is very useful.

Pros

I like how easy it is to log into any computer as long as I have the team viewer ID and login password. I help my parents with their computer problems at home and at their store and when we're separated by 2 states, the only way I can is via remote access. It's easy to connect and easy to use. I also like the option of connecting for file transfer vs. remote access.

Cons

I use Team Viewer for IT help, and trying to explain to someone who needs computer help on how to install a software for remote access can be grueling. It's not Team Viewer's fault as its simple as going on the web and downloading the file and installing. However, for IT, it would be better if instead, the user was given a web address to request remote access instead of requiring them to install a program as an option. That way I can remotely log in easily and then install the software for them if needed. There are other remote access services that can do this and I don't see why Team Viewer won't be able to.

Review Source: Capterra
 

Evangelia from Daphnis
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

To-go tool for fixing issues without the presence of an IT

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

We have used on several occasions of software glitches, sth showing different than it should - an app not working properly etc. Since we’re not specialists, we might not be able to explain to a specialist what the issue is about exactly. But well, with teamviewer they can see for themselves!

Pros

It make everyday software troubleshooting so much easier. Sharing our screen with long-distance, specialized team staff have saved us hours of frustration!

Cons

Its very good overall, the free version might sometimes be a bit slow, but that’s fully understandable.

Review Source: Capterra
 

Arnold from Daycom Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Easy to setup, Best remote software for macs

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

It's great for a small-mid business I believe, but I'm not sure how well I'll like it scaling it.

Pros

Teamviewer is really easy to use and tends to work more reliably than LogMeIn. The protocol is also the fastest solution I found for Macs. Better than the builtin OSX Remote Desktop, VNC, and LogMeIn. The option to reboot in safe mode is also nice.

Cons

There's not alot of features besides the remote desktop. You can't get a really comprehensive hardware/software list, run remote command prompt or such management features easily so it's not an all in one IT management solution yet.

Review Source: Capterra
 

Marshall from Western Oregon University
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2018

December 2018

It just works.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

It works great, offers full function free tiers for personal use, and has a robust phone app. Advanced security features and configuration are available, but easy to setup for a new user. Dashboard view is good for basic system administration.

Cons

Could use a more intuitive way to move files from the host to the client.

Review Source: Capterra
 

eric from Internet service provider
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Good tool - lots of glitches

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

not great

Pros

Easy to download and get started. Learning how to use it was a breeze

Cons

When using for an extended period of time, i came into glitches with getting signed out, and having issues getting re-connected. also connection quality wasn't great when using it.

Review Source: Capterra
 
 
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