About Drooms


Drooms is a cloud-based virtual data room solution designed for small and midsize businesses. It enables users to securely access and share confidential files and documents with both in-house teams as well as external customers. The product caters to real estate, legal, corporate finance, life science and energy segments.

Drooms allows users to define permissions and security standards, which allows users to define user access conditions. The product features document management, which allows users to access documents in real time using page preview and split-screen. Users can also tag files using custom labels, and add bookmarks and virtual notes to the documents.

Drooms features a dashboard, which allows users to track data room activity in real time. It also features integrated Q&A, where users can leave comments and questions within documents.

Drooms provides online and phone support to all its customers.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

22 Reviews of Drooms

Average User Ratings

Overall

4.64 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(14)

4 stars

(8)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 22 reviews

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November 2017

Calvo from SERVIHABITAT

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

November 2017

Really good experience with customer support. The website could be included improvements

Pros

Aplication is faster than the older, fast to upload documentation. Access the clients to old documentation, easy to access the statistic and get information

Cons

I have problems with the authoritation to the clients, you have to delete all the users and then manage the acces again. You can download the documents with water signal

May 2018

Petra from VGP

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

May 2018

We have used DROOMS many times, runing on both old and new platforms. The services we always perfect

Pros

The software is easy to use. I also like its clarity. The function of analytic is also useful. I appreciate the services provided by customer support.

Cons

If you add attachement to the answer (in Q&A tool), it is not shown in data room to be available as valuable document as far as I know.

Response from Drooms of

Replied May 2018

Many thanks for taking the time to review Drooms - Glad to hear you are very happy with our software and support! We can clarify, that attachments to answers in the Q&A Tool are shown in the Data Room in the folder ¿Q&A Attachements¿ and are just as available as fully valuable documents like any other document a group has been given access to. Please don't hesitate to contact us for more questions: support@drooms.com

November 2017

MARIA from SVH

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

November 2017

VERY GOOD SUPPORT AND VERY FAST TO SOLVED QUESTIONS

Easy, simple, intutite, good support

Pros

SIMPLE AND QUITE EASY TO USE ( VERY INTUITIVE), FAST IN ORDER TO LOAD DOCUMENTS. THE POSIBILITY TO DOWNLOAD STADISTICS

Cons

MORE APPLICATIONS LIKE :
ENTER USER AND ACCESS FILTERS WITHOUT NEEDING TO SEE ALL ALS FOLDERS AND VICE VERSA

June 2018

jannine from nedcargo international b.v.

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

I did not use the Q and A facility and so cannot review that.

we shared information both with other parties but also used it as our own archive

Pros

it is very easy and very swift in uploading documents; when the system needs some seconds to upload, you can continue to use the program

Cons

changing the indexnumber within a folder is not very easy (you cannot drag files within a folder to another indexnumber)

Response from Drooms of

Replied June 2018

Thanks a lot for reviewing Drooms - We are pleased to hear about your satisfaction! While it's indeed not possible to ¿Drag&Drop¿ files within a folder (yet), you can easily ¿Copy&Paste¿ files within a folder to change their order and index. Please don't hesitate to contact us for more help: support@drooms.com

January 2019

Marie-Astrid from Oaklins

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

January 2019

Drooms

Pros

Support Service is great ! It offers interesting functionalities

Cons

nothing to say about it. It is a constantly improving tool.

August 2016

Michael from EnBW

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2016

Plant Vendor

Service and Quality very good, Ease of Use, Customer Support, Features & Functionality, Value of Money

Pros

Service

Cons

non

May 2017

Bárbara from TransAct Advisory Services

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2017

I was a the deal manager of a Data Room for 3 months.

Pros

I particularly liked 1) ease of use - I was able to do almost all by myself without need for support and 2) customer support - the little times I needed support it was quick and effective

Cons

The "Look and feel" and design of the data room seems a bit old and outdated; it was not possible to customize the look (e.g. the font size was particularly small!)

August 2016

Frederik from RH immobilien

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2016

Excellent service

Very good technical quality and excelent service. customer service is very flexible, fast and always available.

January 2017

Amber from COD

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

2.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

January 2017

Professional dataroom

It's professional, but sometimes hard to use. Also, the look of the online environment could be more attractive.

Response from Drooms of

Replied April 2017

Dear Amber, Thanks very much for taking the time to submit a review for Drooms. It sounds like you may have been using an older version of the Drooms data room. We are pleased to announce Drooms NXG, which has an improved, intuitive user interface, as well as many new features. You can download and give it a try here: https://shop.drooms.com/ Please contact us should you have any further comments or suggestions: https://drooms.com/en/contact-us Best regards, Drooms Marketing

November 2016

Julia from Indigo Invest

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

November 2016

a very reliable and easy to use tool with a professional advisory

I was a Drooms administrator in the sale transaction of a commercial property. I was responsible for uploading a data, review and answering Q&A. Drooms offered a very clear, intuitive interface for me and all other users. Any time, I was not sure how to navigate in the tool, I could call or text to my Drooms project manager and ask for an advice. Drooms can save documents for at least 6 months which was exactly the time we needed to store our data.

Pros

Very intuitive interface, the easy use and professional advisory

Cons

Don't see any cons.

May 2016

Juerg from Siemens ltd

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

May 2016

Easy to navigate and manage with excellent customer service

Drooms is an excellent platform that is easy to use and provides an unparalleled level of customer service. I had started off trying a variety of VDR's and ultimately switched to Drooms for its simplicity and intuitive structure. Top notch security and customer support at a great rate. I am recommending Drooms as a reliable and responsible partner.

May 2016

Karl from MAC²

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

May 2016

Great way to organise a data room

Compared to a paper data room this tool is fabulous. Just drag and drop scans or pdf printouts, no more hassle with copies and binders. Just add a name and e-mail address and person has access to the data room. Statistics are easily available. I wouldn't do a due diligence any other way !

January 2017

Louise from Elips

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

January 2017

Good experience

Overall good experience! Customer support representatives were very customer friendly and provided us with the requested service.

June 2016

Florian from UBS Reals Estate

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

June 2016

Best permanent data room in town

- high flexibility of the provider to amend / modify the software - reliable no downtime - easy understanding; short implementation

December 2016

Mofadja from Merin B.V.

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

December 2016

Great tool!

It was great working with Drooms on a due diligence projects. The customer service was good, fast and very helpfull.