Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
5.0 / 5
Value for Money
4.5 / 5
Customer Support
5.0 / 5
Functionality
4.5 / 5
Pros
"I like the platform is easy to use. The customer service reps were very friendly."
"Very intuitive, the team was so responsive to all of our questions, and the user/role features were simple. Loved the customization of the sign-in as well! "
"The software is extremely easy to use. I really like the interface and way you can upload // review files. The best part is the audit log to keep track of data room activity. "
Cons
"A bit pricey but still well worth it. Recommend a tutorial on how to define access rights to users."
"It's not as customizable as comparable systems but it's absolutely great out of the box. "
"Nothing. Service is perfect. Sometime the exchange to sing a new contract is not perfectly straightforward but it was always solved in a timely manner."
SecureDocs Virtual Data Room Reviews
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December 2018
Shaun from Lucky Minerals inc
Company Size: 11-50 employees
Industry: Mining & Metals
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2018
Secure Doc site user
We use SecurDocs to provide access to our large data base for our CuMo mining project in Idaho. The database is huge(many Gigabytes) We use SecureDocs to give investors and potential partners access to our database to perform due diligence on what would be multi million dollar investments. The data is proprietary and needs to be secure. To date over approximately 2 years we have not had a single problem with both our ability to manage and upload data to the site and our investors have had no trouble access the information. In addition having an extra external backup is very useful given the millions of dollars spent to obtain the data.
Pros
Easy ability to upload and organize files in to folders and subfolders. We have over 10,000 files to upload, store and have clients access folder structure simple and easy to maintain and most importantly can easily be understood by our clients and investors. The price is reasonable on a yearly subscription Security is excellent with password and verification code Our potential investors find the site easy to navigate and download files. Can easily handle the huge database that we have including gigabytes worth of photos
Cons
the 1 gigabyte per session download limit is the least point about the software, but it makes sense due to prevent people form controlling the entire download stream.
October 2019
Jeff from Atlas Copco
Company Size: 10,000+ employees
Industry: Machinery
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
October 2019
Great VDR solution, intuitive and reasonably priced.
Pros
Very intuitive to use compared to other options, reasonably priced.
Cons
No significant issues have been identified as yet.
Reasons for Choosing SecureDocs Virtual Data Room
Simpler to use and administer, better price.
August 2018
Iain from Prospect Resources
Company Size: 201-500 employees
Industry: Mining & Metals
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
3.0
August 2018
Prospect Data Room
Our company is part of a Group with stakeholders scattered globally. Many individual users were experiencing difficulties using a competitor product due to restrictions on data size. Also I personally found the competitor product difficult to use.
Pros
Ease of use, unlimited users and data; Ability to create one corporate site quickly and easily.
Cons
Inability to link data room to desk top directory (unlike one of the competitors)
May 2018
Sandro from First Solar
Industry: Renewables & Environment
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2018
Best VDR!
Able to share securely deal documentation with banks and investors and discriminate view/download rights between different groups through the great UI
Pros
Excellent usability with all the functions needed. Reasonable price and no limits on capacity. Contracts are easy to understand and support is timely and friendly. Highly recommended. Correctly displays text in other languages.
Cons
Nothing. Service is perfect. Sometime the exchange to sing a new contract is not perfectly straightforward but it was always solved in a timely manner.
June 2018
Jonathan from Precision Biopsy, LLC
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2018
Set-up Data Room for M&A
Pros
Very easy to use without any training or tutorials. Fixed cost with no hidden fees, unlike other data rooms that charge based on number of pages and video size. Start-up friendly with intro deals for new users.
Cons
They are not cleared by all investment bank compliance departments. This is not a comment on functionality or capabilities. But it does impact the ability to use them if your investment bank has not cleared them.

Response from SecureDocs
Replied July 2018
We're happy to hear that our solution was easy-to use and helpful during the M&A process. Thank you for sharing!
May 2019
Timothy from WorldVentures Holdings, LLC
Company Size: 201-500 employees
Industry: Hospitality
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2019
Lifesaver
Pros
The usability of the software makes SecureDocs a win. The platform is easy to navigate, and little expertise is needed to get up in and running. For us it was same day, with files being transitioned over by close of business day.
Cons
We have not really found any faults in the system.
April 2019
Yannai from VDOO Connected Trust Ltd.
Company Size: 11-50 employees
Industry: Information Technology and Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Functionality
5.0
April 2019
Great VDR Service
We used the SecureDocs for purposes of legal due diligence in equity financing transaction with multiple investors (each of which had different types of access rights to the material). Will definitely recommend it to others and will definitely use it again.
Pros
Easy to use UI, very intuitive. Has two factor authentication for recipient which was a must for us and did not appear in many other services. Did not get any complaints from the VDR users which is very important too. Very easy to upload (drag and drop), quick upload. Had the entire VDR setup within hours. Great option to set rules as to who can access what information and you can easily restrict the ability to download. Uses watermark on downloaded materials.
Cons
A bit pricey but still well worth it. Recommend a tutorial on how to define access rights to users.
November 2018
Kevin from Nanofiber Solutions
Company Size: 11-50 employees
Industry: Biotechnology
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2018
SecureDocs Great for Sensitive Documents
Our company uses SecureDocs for sensitive documentation that cannot be uploaded to simple cloud services. We have never had an issue and will continue to trust the service.
Pros
SecureDocs provides the security necessary for our sensitive documents that other cloud services simply cannot offer.
Cons
I do not believe there is a desktop app, but I imagine this would put our security at risk.
May 2019
Dustin from VeraSci
Company Size: 51-200 employees
Industry: Mental Health Care
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2019
SecureDocs is great
Pros
Very easy to use from both the admin and user sides. Transparent and affordable pricing.
Cons
It's not as customizable as comparable systems but it's absolutely great out of the box.
August 2018
Ajay from Goel TMT
Company Size: 1,001-5,000 employees
Industry: Mining & Metals
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
August 2018
Securedocs- Vakue for Money Deal Room
Pros
Instant setup and ease of use make secure docs most efficient VDR
Cons
I did not see any much constraint . More filters and report will enhance its features
July 2019
Craig from Parade Technologies, Inc.
Company Size: 501-1,000 employees
Industry: Semiconductors
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
July 2019
Use Securedocs for confidential product information distribution, and for sales team
It's been very good, and convenient for our customers, partners, sales people, and support teams.
Pros
Rock solid security, including inability to remove confidentiality watermark on PDF (unlike adding watermark in Acrobat). Like the dual-authentication (text message with authentication code). Makes it easy to keep customers updated with latest product documents and firmware. Broadcasts notices when updates are issued. Can use like an FTP site for distributing files and software, but easier to use and manage. I've found no other applications in the market that provide these sort of services. Larger companies like Intel, NVIDIA, etc have their own secure partner web portal, but they never seem to work right and are problematic for the administrators. Secure docs is much more solid a easy to use, both for the Admin and users.
Cons
(1) You can't assign a user to more than one profile (called "rolls"). For each unique profile you can enable a unique set of privileges including View Only, Down Load ability, Full Access (including write and delete), or No Access, based on folder and sub-folders in the account. If you want to enable multiple privileges for a particular user (say for example, the profile for partner company XYZ, plus a special profile for test software downloads) you then need to make another special profile with that combination of privileges enabled. This can get hard to manage. (2) Signing up new users involved them getting a notification email from 'securedocs.com' . Unfortunately this domain is blocked by a significant number many company spam filters, especially in Asia. There is a cumbersome work around that the Admin can use to send a special code for log it, but this is time consuming if there is a new group to add such as a collection of people in a new partner entity.
Reasons for Choosing SecureDocs Virtual Data Room
More secure, don't need to manage site and software.
June 2019
Chase from Valmont Industries
Company Size: 10,000+ employees
Industry: Mechanical or Industrial Engineering
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
June 2019
M&A Data Room - Best Value Data Room on the Market
For the price you cannot beat the SecureDocs package. The customer service is outstanding and the features are more than enough for data sharing.
Pros
The price point is great if you are running multiple deals that are short term in nature. The flexibility of payment options was a nice part for us as we have deals that both long and short term. Also the features available are more than enough for the confidential, secure, and ease of use for a data room. All of our employees have found it easy to use.
Cons
Compared to other data room providers that are more pricey it is missing some nice features. For example, there is no index applied to document names when downloading the data room.
December 2017
Mykel from TVC Capital
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2017
My PE firm runs all of our transactions through SecureDocs. It's invaluable.
Pros
SecureDocs is very easy to use as an administrator and is intuitive to new invited users which creates a lot of efficiency. The system serves as our system of record for all transaction work. The team is also great - they build customer feedback into the roadmap for new features and provide excellent support.
Cons
It's never failed our firm in any way, but it would be nice if SecureDocs enabled text search within documents. It would also be nice to re-index folder structures with copy paste.
December 2017
Jesse from Vaquero Capital
Company Size: 11-50 employees
Industry: Investment Banking
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2017
Awesome customer service & very easy to use.
Reduces the amount of time I need to spend messing around in data rooms. It is very easy and efficient.
Pros
The software is extremely easy to use. I really like the interface and way you can upload // review files. The best part is the audit log to keep track of data room activity.
Cons
I don't have much bad to say about the software. There could be optimization in mass permission changes. For example, to turn on and off email notifications, you have to go manually 1 by 1. Other than that, no complaints.
December 2017
Dorota from WENTO sp. z o.o.
Company Size: 11-50 employees
Industry: Oil & Energy
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
December 2017
It's our second application of VDR we used. And Secure Docs is the first we decided to stay with.
We save the room on our servers, we save our time, sharing files and documents with our business partners.
Pros
Secure Docs is very friendly and simple, you can followe the application with your intuition. And what more, comparing to other similar solutions, SD is much cheaper.
Cons
The application is safe and easy, you can share your files and documents with your business partners and stay sure, that nobody can stole your documents or change them in uncontrolled way.
April 2015
Nadia from e.ventures
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
April 2015
Superior product at a ridiculously reasonable price
SecureDocs is incredible. It is by far the most superior product on the market in terms of convenience, value, security, and ease of use. And if that isn't enough, you'll be blown away by their 24/7 support team who will consistently exceed your expectations. If you ever have to contact them, their level of responsiveness is second to none and they will resolve your issue or answer your question immediately. Seriously. I can't think of any other service provider who can match the exceptional level of customer service that they provide. What can you use SecureDocs for? Everything. As a VC firm, we are continuously finding new ways to utilize the platform and simultaneously optimize our processes. We initially sought SecureDocs to fulfill a need to securely share our documents with our auditors; we then realized we could exploit the platform in so many new ways. Not only do we continue to use it for each audit, we now also use it for due diligence, tax, investor reporting, fundraising, valuations, and compliance. This time next year, we will probably have twice as many use cases. The best part about SecureDocs? User permissions and the audit log. These features really set SecureDocs apart from other products available in the marketplace. Not only can you set highly specific access levels for each user, but you can also identify when that user logged in and which documents were viewed/downloaded. This has been an invaluable tool to discreetly evaluate investor interest and monitor when third-party consultants are working on our account. Bottom line: It's a superior product at a ridiculously reasonable price. You can't go wrong.
November 2017
Stuart from Magdalene Ltd
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2017
We utilise SecureDocs as a portal for issuing documentation our field force.
Pros
It allows us to trace a document form issue to receipt with a specific DTG and recipient IP address, this is vital for us, as we produce an auditable trail from this data.
Cons
With respect to recipients receiving the data we do not get a timeframe of how long they spent reading a new upload. this would allow us to gauge acceptance & adherence to policy changes.
June 2018
Mark from Canyon Midstream
Company Size: 51-200 employees
Industry: Oil & Energy
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2018
Great platform that is flexible and easy to use for multiple applications
Pros
It's easy to move files around and organize documents as VDRs become more complicated over the life of the project. Also helpful that it's one flat fee vs. having to pay by file size. Nothing is worse than having to pick and chose what you want to upload because you're approaching your data limit like with other virtual data rooms.
Cons
The user experience is great, but if there were two areas I would improve the product it would be: 1) making it easier for users to see which files have been uploaded most recently and 2) being able to send a link to specific files to make it easier to communicate when answering questions on specific files in the data room.
July 2018
Ankit from SG Analytics
Company Size: 501-1,000 employees
Industry: Research
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
July 2018
It was great using this friendly software and was really helpful. It met our objective.
Log and audit trail is the best thing
Pros
Log and audit trail is the best thing in the software along with role creation. As an example, you get the watermark of the user whose id is used while taking the print which helps in data privacy.
Cons
There could be optimization in mass permission changes. You can't view mail attachments through the software. This does not let you to restrict access to 'view only'.

Response from SecureDocs
Replied July 2018
Thank you for your kind review of SecureDocs Virtual Data Room. We're happy to hear that you had a positive experience, and hope that you'll consider us again the next time the need arises. We take customer feed back very seriously, and make sure to read each review for inspiration when adding new features, and when searching for areas of improvement to our product and service. I noticed that you mentioned you wanted to be able to restrict access to 'view only', and we're pleased to let you know that our system does allow for 'view only' permissions. We'd be happy to walk you through setting up that feature in order to improve your experience with our solution. Thanks again for sharing your thoughts!
November 2017
Bradley from Gen III Oil Corporation
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
November 2017
This software was perfect for my company. Extremely easy to use and track documents.
Pros
We use this data room both for sharing critical documentation for due diligence for potential partnerships, as well as a drop box for sharing large documents with collaborators. It is very easy to manage the site, to control the access and rights for each individual or group, and also to keep a log of what functions were performed, and what documents were reviewed (down to the page number). The customization security features are excellent with 2-factor authorization, the need to accept a confidentiality (editable) statement, water marking of each page, and a blur out to prevent screen capture. Customer service is also very good with a smaller, personal feel to it. I would highly recommend this product.
Cons
You can't view PowerPoints through the software. This does not let you to restrict access to 'view only' and therefore can not share confidential documents in PPT form.
December 2017
Anonymous
Company Size: 1,001-5,000 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
December 2017
Setup & implementation in 1 hour, has all required functionalities of a data room
Pros
Ease of use, very fast (cloud based), security, 100% uptime. Bulk download functionality. High adaptability of roles and users.
Cons
Maybe some bells & whistles not available which you encounter in more expensive software. Eg. Automated Word/Excel to PDF import functionality.
February 2020
Mohammed from Flytxt BV
Company Size: 2-10 employees
Industry: Telecommunications
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2020
Excellent VDR
Secure docs acts as the filing room of the entire organization. It stores data under specific heads and rows so that it is very easy to store and find a document. It helped the organization to share data as and when required in a very safe environment. We were able to set limits on the usage of shared data as well. Further we were able to identify who is looking at our documents.
Pros
Secure Docs is very easy and convenient to use. There is no specific training or induction required to use this software. Further it's an affordable software. Setting up the software was really a simple process where in a support was not required.
Cons
There is no specific issues with this software. However I am not very sure about the security features of this software.
September 2019
Adam from Domo
Company Size: 501-1,000 employees
Industry: Computer Software
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
September 2019
SecureDocs was a no brainer
We used SecureDocs for our IPO.
Pros
The speed and ease of use were fantastic.
Cons
If I had to pick something, maybe it would have been nice to have a little more functionality as far as file upload, downloads, and folder layouts.
Reasons for Choosing SecureDocs Virtual Data Room
See above.
Reasons for Switching to SecureDocs Virtual Data Room
After having a great experience with Contractworks, we decided to give SecureDocs Virtual Data Room a try. We were using RR Donnelley's product and it was so slow and archaic. We were incredibly happy with the switch to SecureDocs -- it was faster, cleaner, and a much greater value. My team received many compliments from our organization, outside counsels, and other involved parties for making the switch.
December 2018
Anonymous
Company Size: 201-500 employees
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2018
Unlimited plans with flexible billing
When we needed to choose VDR solution the main problem was that most competitors does not publish pricing on their websites. After tiresome contacting with sales representatives of about 5 products I found out that I need to know documents count or space requirements to get price offer (which is hard to predict in most cases) and ridiculous prices of hundreds dollars per gigabyte. Unlimited plans of SecureDocs allowed us not to bother about documents size or count.
Pros
SecureDocs was chosen among other VDR solutions primarily because of unlimited storage/users plans, responsive customer support and flexible payment options (quarterly/monthly). Competitors usually offer price per Gb/documents count, and only long-term plans. I liked two-factor authentication and audit log in this product, as well as intuitive user interface.
Cons
Nothing. Everything worked fine, I can't remember any complaints from our users of SecureDocs.
July 2019
Thomas from Novadiol
Company Size: 2-10 employees
Industry: Pharmaceuticals
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2019
Entrepreneurial supportive
We used SecureDocs for two separate products and set up different documents for viewing with multiple interested parties. And we could monitor their activity by document!
Pros
Easy to use and control. We are a startup biopharma company and have limited time for support services. SecureDocs is very intuitive and our potential investors and partners found is easy and helpful.
Cons
Like any software, you get better the more you use it.
Reasons for Choosing SecureDocs Virtual Data Room
Capabilities, value and colleagues who have good experience.
September 2016
Al from The NPD Group, Inc
Company Size: 1,001-5,000 employees
Industry: Retail
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2016
Best Cloud Sharing and Dataroom Platform
This product is absolutely great, quick to market and easy to use. My customers are impressed by how quickly we can deploy a dataroom and have them collaborating within minutes. We would love to see a SSO feature available for future integration within our corporate infrastructure but for our current needs, the product meets all the requirements.
Pros
Rich features (i.e. Drag and Drop) Multi-factor authentication including bulk user upload Data Room Control and granular permissions Logging Enabled Streamline look and feel
Cons
Single-Sign On Integration SIEM integration
February 2018
Albert from Panaseer Limited
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2018
Great platform. Easy to set up, zero friction with invited users. They have thought of everything.
Pros
Ease of use and ability to quickly get up and running. Easy to share and track activities. Fair pricing.
Cons
Still haven't quite perfected viewing multi-spreadsheets but not a major issue as users can download and view instead. Participator invitations end up in the target's clutter folder more often than not - it may be possible to fix this by checking the standard wording used in the invite to stop them getting picked up by filters
September 2019
Todd from Lightning Technologies
Company Size: 51-200 employees
Industry: Logistics and Supply Chain
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2019
Money Raise
Excellent Data Room and ease structuring.
Pros
Ease of use, ease of administration and quick support.
Cons
Cost could be reduced for long term user.
Reasons for Choosing SecureDocs Virtual Data Room
Highly recommended.
December 2017
Robert from Harte Hanks
Company Size: 5,001-10,000 employees
Industry: Marketing and Advertising
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
December 2017
What you need and not more.
Very fast to set up, simple to run (self-explanatory) and inexpensive--all while having all of the features you really need for a deal dataroom.
Pros
Simple, not bloated, focused on core necessary functionality which allows it to have the best pricing available by far.
Cons
Would prefer some better reporting templates, but that is really a small concern and worth the trade-off for price and lack of feature-bloating.
July 2018
john from Ambassador Financial Group
Company Size: 11-50 employees
Industry: Investment Banking
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2018
Super easy to use and manage
Saves money and time with being able to provide a data room to your M&A clients. Sometimes the Attorneys will get involved and host the data room and the cost and ability to control the data is lost.
Pros
The software is very easy to use and the low cost price point is great. Very easy to order and set up any data room.
Cons
I really don't have any dislikes about this software. There are a few small things that could be offered where the user could choose how files will be numbered, for example 1, 2, 3 vs I, II, III.

Response from SecureDocs
Replied July 2018
Thank you so much for sharing your experience using SecureDocs. We're happy to hear it was a positive one!
January 2019
Ajay from SHRI BAJRANG POWER & ISPAT LTD
Company Size: 1,001-5,000 employees
Industry: Mining & Metals
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
January 2019
Securedocs- Solution for Virtual Data Room
I was about to finalise VDR deal with some other vendor at very high pricing and some how came to know about Securedocs. It was really surprising to get more featured product in good pricing.
Pros
Instant Setup Good Pricing Support Level
Cons
overall it’s a great product. May be some more customisable reports will do wonders
January 2021
Stefanie from Sawridge management
Company Size: 11-50 employees
Industry: Hospitality
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2021
Sawridge review
Great experience.
Pros
User friendly and great product options
Cons
Nothing the product is perfect for what we need it for.
December 2017
Kathleen from Semanoff Ormsby Greenberg & Torchia, LLC
Company Size: 51-200 employees
Industry: Legal Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2017
Very easy to use, staff is very responsive
Pros
The program is user friendly, uploads and downloads are quick. Also very easy to obtain a room index and archive.
December 2014
Martin from Angles Media Corp.
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
December 2014
Excellent data room for startups
As a seed stage startup first time entrepreneur managing the due diligence process can be very confusing and cumbersome. The governance that SecureDocs established on our process was very important and valuable, some of our investors commented on how well organized we were and even mentioned that some of the companies they reviewed are not as sophisticated as we are. And that was in big part to how SecureDocs guided us through the process. The only challenge we faced during the process, which is not necessarily because of SecureDocs, was around syncing the web room our attorney has in-house with SecureDocs. They have different folder hierarchies and we had to manually re-organized it. I didn't use the attorney's web room because it didn't have key capabilities like tracking who has access to it nor did I like the UI/UX of the out-of-the-box solution they bought. In closing, I'm big on tech companies understanding that we are not buying a "tool". The SecureDocs team helped us get on-boarded, shared best practices, and helped a fellow company in the trenches look good in front of key stakeholders. I truly appreciate that.
June 2018
Juan Francisco from Administracion Corporativa YRI
Company Size: 501-1,000 employees
Industry: Accounting
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
5.0
June 2018
Excellent
Really easier to use, and helpful for our clients and the velocity for droop the files and who we can see in realy time the information.
Pros
Really is easier to use, and helpful for our clients and the velocity for droop the files and who we can see in realy time the information.
Cons
i would like a system that has the possibility to incorporate an file to coments or issue between the files in the web, I mean the possibility to the final client insert coment in the same web page about and specific items.

Response from SecureDocs
Replied July 2018
Thank you for sharing your experience using our solution. We're glad to hear it was a positive one! We take customer feedback seriously and appreciate you taking the time to make suggestions for improvement.
August 2016
suzanne from promise health care, inc.
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2016
Best Virtual Data Room I Have Used
After practicing health care transactional law for over 20 years, I can honestly say that SecureDocs is the best virtual data room I have used. It is user friendly for both complex transactions as well as corporate document storage and organization.
Pros
ease of use; intuitiveness
Cons
I wish my business partners used the SecureDocs software instead of competitors like Drop Box.
January 2019
Miguel from Perseus
Company Size: 11-50 employees
Industry: Oil & Energy
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2019
Quick and Easy
We like the protection of the corporative information, and the attention they give.
Pros
the interface is easy to use and allows you to have real time control of the information you want to share
Cons
We would like you to have more promotion in other countries
January 2017
Tony from MT Consulting
Company Size: 2-10 employees
Industry: Investment Banking
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2017
Great Product and Service and Great Price
Secure Docs is the best data room I have ever used. We are a sell-side M&A firm so our clients, the business sellers, use it and the business buyers and their due diligence teams use it. It is easy to use, their customer service is quick and responsive [though we almost never need to contact them] and it is easy to understand and use. I recommend it highly if you need a high quality, well priced secure data room!
December 2017
Mandy from BioRestorative Therapies, Inc.
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
3.0
Customer support
5.0
Functionality
5.0
December 2017
Great customer service and simple functionality
Pros
Very user-friendly and easy to set up and make changes. Invitation function is efficient. Being able to set viewing for certain folders is important.
Cons
The cost seems to be a little on the high end. There are many competitors with lower pricing. I don't believe you should lose the information that you've saved to the VDR if you do not renew it.
August 2018
Anonymous
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
3.0
Customer support
3.0
Functionality
5.0
August 2018
Easy to use, good functionaility.
Pros
It's highly intuitive and easily navigable. Easy to get new users up to speed on functionality quickly.
Cons
I'd like to be able to view a document without having to open up a separate tab. Would like to be able to quick check the content of document.
December 2017
Kim from Connance
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2017
Well priced, easy to use, great security
Pros
I have used SecureDocs at multiple companies. The product is intuitive and easy to use. It offers all of the security functionality you could need. You can get up and running in minutes. It is easy to administer and share with others. Great value.
December 2017
Anonymous
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2017
Great platform. 10x easier for investor base to use versus IntraLinks.
Platform, ability to disseminate but control information.
Pros
Ease of use. Tracking. Relatively straightforward behind the scenes organizational paradigm. Levels of security for end-users.
Cons
Sometimes if someone changes a mobile phone number I have to go directly to customer support to reset that account.
September 2015
DJ from SelfEcho, Inc.
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
September 2015
Awesome product for any organization!
Secure Docs has been, and continues to be, incredibly valuable for us. Secure Docs came to us when we were a budding startup w not Secure Docs and provided us with a solution for document storage and organization that we didn't even realize we needed yet - but now in retrospect boy are we glad to have it. As we began dealing with the paperwork of incorporation and employee documentation it became apparent that Dropbox and Google Drive were no longer viable options. Secure Docs was the solution. As we began courting outside investors, Secure Docs once again served us perfectly. Having a robust data room with features like watermarking of documents and dual authentication and audit trails gives us confidence that our files are safe and being able to point potential investors to a secure data room built immediate trust and confidence. The product itself is clean, simple and intuitive while providing all of the features we could want. Compared to alternatives, it is also very reasonably priced. Thanks Albert for turning us on to Secure Docs!
June 2019
Christine from Private Investment Bank Limited
Company Size: 11-50 employees
Industry: Financial Services
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2019
Easy to Use
Excellent and customer service is very friendly and hands on
Pros
I like the platform is easy to use. The customer service reps were very friendly.
Cons
The Fact that you cannot assign individuals within a group different rights.
November 2017
Jeff from Tekni-Plex, Inc.
Company Size: 1,001-5,000 employees
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
November 2017
Software that meets our needs both from functionality and pricing!
Use for many different project and have been able to quickly get users (internal and external) onto the system so that we can share documents. Replaced a much higher priced product with the same/better functionality.
Pros
Quick to setup, great/fast customer support, easy to maintain and support, excellent price point, users were quick to understand the system and began using quickly. Expanded beyond the original purpose rather quickly once everyone realized how good the system was.
Cons
limited reporting capabilities, need to take time to think about how to manage access (not a lot of flexibility).
March 2018
Dan from Domo, Inc.
Company Size: 501-1,000 employees
Industry: Information Technology and Services
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2018
Very easy to use. Had all the support we needed.
Simple and secure way to store and share documents.
Pros
Easy to use. Easy to upload large files. I like that we don't have to think about the data room. It is easy enough to use that we just use it and no one dreads having to deal with it. It does exactly what it is supposed to do, without anyone needing training or having to stress about whether it will work.
Cons
Mobile app support would be nice. We have been able to log in from a mobile device and work through the browser of a phone, but I don't think there is a mobile app available at this point.
January 2019
Anonymous
Company Size: 10,000+ employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2019
Great, secure storage for unlimited users
Pros
The biggest pro about SecureDocs is that you can have unlimited users and data stored on their system. You can organize your files in any way you chose and access them from any device. The price is very reasonable given that you have these unlimited elements.
Cons
It would be nice to be able to preview your files on a mobile device.
July 2018
John from Woodside Capital Partners
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
July 2018
Simple, easy to use interface. Very effective tool for us to share documents securely.
Pros
The interface is functional and intuitive. I was also pleased with the easy to use drag and drop feature.
Cons
Would like to have the ability to see what documents were being viewed or read with more detail. Would like to have the ability to extent the contract monthly.

Response from SecureDocs
Replied July 2018
Thank you for your review of SecureDocs. We appreciate you taking the time to share your experience using our software!
August 2018
rasila from jjl
Company Size: 201-500 employees
Industry: Mining & Metals
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2018
very good product
very nice and easy to use.very good product
Pros
user friendly.easy to use and value for money
Cons
all good.very nice.easy to use.no flows
November 2014
Jed from Midnight Pharma
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
November 2014
SecureDocs: Phenomenal virtual data room
We're a start-up pharma company with a phase-3 asset and many hundreds of electronic documents we warehouse with SecureDocs. SecureDocs is a phenomenally user-friendly electronic document storage and management system. The process of setting up an account is simple, straightforward and quick. Uploading documents to SecureDocs datarooms is a simple drag-and-drop process. Various levels of document access and manipulation can be granted to individual users providing substantial flexibility to the account owner in effecting fully customized access to approved users. User's activity is comprehensively captured through the automated audit process and stored in audit logs readily available to the account owner. All documents are highly secure. In sum, I've used many electronic data room platforms over the past 7 years. SecureDocs is hands down the best document management solution I've encountered.
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