About Sine

Sine is a cloud-based visitor management solution that serves small, midsize and large businesses. It's suitable for a variety of industries including construction, schools, hospitals, offices and property managers. Key features of the solution include visitor registration, automatic notifications, badge printing, reporting and analytics.

A mobile app is available for Android and iOS devices. It provides QR code check in, check out reminders, visitor verification and mobile printing features. Sine offers integration with Outlook, iCal and Google.

Sine is available with both monthly and annual subscription options. It is available worldwide and offers support through email, phone, video tutorial, FAQs and a knowledge base.


Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

535 Reviews of Sine

Average User Ratings

Overall

4.44 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(284)

284

4 stars

(212)

212

3 stars

(33)

33

2 stars

(5)

5

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 535 results

September 2018

Dave from Ipswich Grammar School

Verified Reviewer

Company Size: 51-200 employees

Industry: Higher Education

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

September 2018

Great product

We were looking for a local solution with better support when required, the support over the trial process was great, I was able to get answers to questions and was lots offered support to help me get going, with that in mind the setup was straight forward little support was needed. We looked at Sine with the view that we could use to check in/out staff at a later date (via the app), helping us keep track of who is on/off site in emergency situations, the SMS function is a great way to also assist here for unaccounted visitors

Pros

Simple to setup and get operational and simple to use from the end point, The App for signing in works a treat for our contractors, also the email alerts when their is an issue like the printer stops helps us be proactive to fix. overall very easy to setup and deploy Recommend checking it out.

Cons

Jump in price between the Medium and Enterprise, another level for "large" I feel would be a good idea. for now the medium plan works for us, so not an issue, bulk SMS is another feature I would like to see in the future

July 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2019

Feeling safer already!

Pros

We've been using Sine for about six months now, and have mostly great reactions to report. The ease of use and universality of the iPad is one of my favorite things, as it didn't take much at all to get used to and the iPad could serve us multiple purposes. We have been utilizing the name badge printer on a daily basis as well. Sine has overall improved our visitor management and given us a much-needed peace of mind.

Cons

We do wish that the printer was more user-friendly; we can't connect it to our wi-fi since we require usernames and passwords, and therefore have had a harder time setting the printer up manually. Maybe in the future, colored badges would be an option, since the lighting isn't always the best and some of our black-and-white badges either wash out or appear too dark. In general, I will say Sine is very easy to use and the customer service is very responsive.

Reasons for Choosing Sine

Availability of customer service, pricing, minimal hardware, easy subscription terms, ease of use

July 2020

Tammy from Otraco International

Company Size: 1,001-5,000 employees

Industry: Mining & Metals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

July 2020

Excellent visitor tracking software

In event of an emergency, being able to remove the iPad we use to confirm all personnel are accounted for saves time and is more efficient than using paper based forms.

Pros

Love the ease of use of this software, customer service assistance is amazing, very helpful and any issues are dealt with and rectified immediately. Presentations are easily uploaded for use.

Cons

Presently I have not identified anything that I would consider a con the system is working for our needs.

February 2017

Warwick from IAG.

Company Size: 51-200 employees

Industry: Security and Investigations

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

February 2017

Review - MDC.

Some people visiting say question in contractors field a bit complex - also floor level only allows level 1 entry details. Stylus pen does not work on panel well.

Pros

Its ok, but don't know why we still also have to fill in paper based registers as well. Doubling up of workload. Needs area for card numbers to be placed by visitors, so we can reconcile card audit at end of day.

Cons

Some people have put details in and when go to use it again details not there, so they have to restart again whole process. Seems to happen at times after a software update.

Response from Sine

Replied February 2017

Thanks for taking the time to review and provide some feedback, Warwick. We don't provide stylus pens, but reach us at hello@sine.co and we'll gladly make some recommendations on the best options. :) Provided your returning visitors use the same mobile or email on the returning visit, their details will be remembered and pre-populated; offering a fast check in experience. Our scan and track function would make card allocations a lot easier for you. View this guide and let us know if it's of interest. https://help.sine.co/knowledge-base/scan-track/ Also, any existing paper based systems and registers can be incorporated into our system. Reach us any time via online chat, email or phone and we'll gladly discuss where we can help. Full support page via https://help.sine.co/

July 2020

Jahanzeb from Ipau

Company Size: 11-50 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

July 2020

Good service

Pros

Overall satisfied. Easily managed. User friendly interface .

Cons

If it can be possible to get all check in information in case of emergency or evacuation from an ADMIN user. Also, We have students often use the device to check in . is there way we can let them check in without printing Badge ? Thanks