Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
3.5 / 5
Value for Money
3.0 / 5
Customer Support
3.0 / 5
Functionality
3.0 / 5
Pros
"This program has been a great alternative to the well known Skype which does not work in the UAE. I like all the features, especially that you can record the sessions. "
"This software is very aesthetic in its design. setting up a meeting was very easy and convenient for students"
"You can share the screen, you have a whiteboard. Easy to use software, and helpful staff who try to solve any issues you might have."
Cons
"The 40 minutes for the free plan seems a bit low."
"There are some features that the free version does not include, but that's to be expected. I have not experienced any problems with it."
"It was a bit frustrating that I found myself having to take payment for webinars via paypal - it would be nice to expand the options for taking payment from customers."
ezTalks Reviews
Filter by:
March 2019
Yu
Time Used: Free Trial
Review Source: GetApp
March 2019
October 2019
Lisa from Professional Training & Coaching
Company Size: 1 employee
Industry: Professional Training & Coaching
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Functionality
5.0
October 2019
This was a great alternative in the UAE until...
EzTalks has been working great for the past 6 months in the UAE, but just this week it has stopped working. It appears it has been blocked as are all other VOIP services in the UAE.
Pros
This program has been a great alternative to the well known Skype which does not work in the UAE. I like all the features, especially that you can record the sessions.
Cons
It is complicated to make a call to an individual. Unlike Skype, you can’t just call someone in your contact list but must send a meeting request via email or by sending the meeting ID. Unless I am wrong.
Reasons for Choosing ezTalks
It was the only working program in the UAE.
December 2020
Mike from Mike Wong Piano Lessons
Company Size: 1 employee
Industry: Music
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
1.0
Value for money
1.0
Customer support
1.0
Functionality
1.0
December 2020
No support and cannot connect
It is a rip off.
Pros
I bought a 2 year plan at a very reasonable price
Cons
No support and cannot connect to the internet. All I get is: Bad Gateway. There is no support option on the website and no one answers the phone.
Reasons for Choosing ezTalks
price and the audio seemed to be better for teaching online piano lessons. But now I can't login or even start a meeting. SUCKS! I have been ripped off of my money.
October 2019
Kiran from Charlotte Cafe Pvt. Ltd.
Company Size: 11-50 employees
Industry: Restaurants
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Functionality
3.0
October 2019
An Easy Way To Conduct Team Meeting Online
Conducting agenda based online meetings within a team member has become managed with ezTalks.
Pros
Setting up quick group video meetings made super easy with this application. It is entirely possible to share screens and even record the entire session.
Cons
It is not possible to call a single person whenever I want with this software as it requires first to invite them to join meeting through email, which is a bit a lengthy process.
March 2019
Sujan from USB Express ltd.
Company Size: 51-200 employees
Industry: Transportation/Trucking/Railroad
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
4.0
Functionality
5.0
March 2019
My working experience with ezTalks, efficient and useful
We work a lot overseas and we should connect with others in different time zones very often. ezTalks simplifies this for us. Particularly, its scheduling feature brings us much convenience.
Pros
What I like most about utilizing ezTalks is the convenience and accessibility. ezTalks has all the features i needed - HD video and audio calls, ability to share a screen or a whiteboard, and send instant messages etc. What I like most is that the signup process is convenient to follow, which doesn’t require my ID.
Cons
I have nothing bad to complain about this software. It delivers exactly the performance as what we expected.
February 2020
WENDY from JACK HARRIS INC
Company Size: 2-10 employees
Industry: Financial Services
Time Used: Less than 2 years
Review Source: GetApp
Ease-of-use
1.0
Value for money
1.0
Customer support
1.0
Functionality
1.0
February 2020
AWFUL
very unreliable it will cut off unexpectantly
Pros
We were fine for about a year then new release They said were bugs We went back to old version and still issue
Cons
not reliable would cut off in middle of use hard to get in to schedule meeting or host not user friendly
Reasons for Choosing ezTalks
looked like a good fit
September 2018
Anonymous
Company Size: 1 employee
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
3.0
Functionality
3.0
September 2018
Eztalks review
Pros
It helps me to contact via video call while other service providers such as whatsapp, skype, etc. are banned to call soneone in dubai.
Cons
Too many screens to invite someone to a call. It would be nicer to handle this via main screen. Also when you invite someone, you get the pop-up message "invitation sented" which I don't think gramatically correct.

Response from ezTalks
Replied September 2018
Hi Sir/Madam, Thanks for your review on ezTalks. We are constantly improving our product and service and welcome any suggestion from our users. The invitation feature will be changed into a easier way soon. For the grammatical error, could you tell me the software version? The most updated version clearly pops up the correct message. Your reply will be much appreciated.
September 2018
Anonymous
Company Size: 2-10 employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Functionality
4.0
September 2018
A Great Application for Video Conferencing!
Pros
It's an easy-to-use application with a great, simple design. It is accessible on many different platforms including Windows, Mac OS, Android, iOS, and a browser. I really like that the video quality is HD. The whiteboard and screen sharing functionalities are much appreciated. It's great that users invited to a conference do not need to sign in. My video conferences are with users in different parts of the world, and I appreciate that there is no lag or issues in connecting us.
Cons
The 40 minutes for the free plan seems a bit low.
June 2018
April from Midwest Institute
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
1.0
Value for money
1.0
Customer support
1.0
Functionality
2.0
June 2018
Ez talks was an alternative to go to meeting that we chose to use to conduct online lecture
Pros
This software is very aesthetic in its design. setting up a meeting was very easy and convenient for students
Cons
The software is very limited in functionality unless you purchase the business version when it is advertised as a free software. I was unable to activate the video call feature until the software was purchased and you also have to download in order to use as opposed to a fully online functionality.

Response from ezTalks
Replied June 2018
Hi April, Thank you for your review on Capterra. I am afraid that there are some misunderstanding here about our free plan. The free plan has all the features of the paid plan and the only limit of the free plan is the duration, which is 40 minutes for each meeting. More detailed functions you can refer to https://www.eztalks.com/pricing or discuss with our online service team. And you mentioned you cannot activate a video call, would you tell us more details? Is that you cannot start a meeting? Sorry for any inconvenience caused and will wait for your reply.
May 2018
Karolina from 123speak Online School of English
Company Size: 1 employee
Industry: Primary/Secondary Education
Time Used: Less than 6 months
Review Source
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
3.0
May 2018
EzTalks for English classes online
Good software, needs a little bit of improvement.
Pros
You can share the screen, you have a whiteboard. Easy to use software, and helpful staff who try to solve any issues you might have.
Cons
Only 40 minutes are free whilst other softwares offer better deals. I had a premium plan and there were constant noises during my lessons which I thought might be the fault of my PC or Internet. However, changed to a different software and there was no noises, so it may be something from EzTalks.
May 2018
Kyle from K12 Systems
Company Size: 51-200 employees
Industry: Education Management
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
May 2018
ezTalks for online meetings
On the fly web meetings.
Pros
I find ez Talks to be fast, straightforward, and easy to use. Users are not required to install anything to be a participant, and they can attend the video conference straight from their browser. Also, users don't need to register an account either which makes starting an on the fly meeting fast and easy. One of the best video quality wise packages you can find, 1080p HD video resolution.
Cons
So far no cons found using this package. It has all the things you would need for conferencing virtually.
November 2018
Vicki from ADK Executive Search and Consulting
Company Size: 11-50 employees
Industry: Management Consulting
Time Used: Less than 12 months
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
November 2018
Free Software for Online Meetings
If you want to share screens but you don't want to pay for expensive software, this may work well for you. It doesn't have a ton of bells and whistles unless you upgrade, but we don't need a lot of extra stuff.
Pros
This product was extremely easy to set up and use. The free version works well for our purposes. I sometimes have to share my screen so that I can train team members because we're all over the country and cannot meet in person. This does the job.
Cons
There are some features that the free version does not include, but that's to be expected. I have not experienced any problems with it.
June 2015
Bennett from AKS-Labs
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
June 2015
Excellent, easy-to-use
With the help of EZTalks, face to face interaction regardless of the time and distance has become THAT easy, moreover, the APP support my mobile perfectly, now it's possible for us to chat on-the-go
July 2020
Rick from Trapdoor
Company Size: 1 employee
Industry: Publishing
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Functionality
5.0
July 2020
Decent Functionality. Mediocre UI
Utilitarian software that gets the job done, and is priced very reasonably.
Pros
I was looking to put on a webinar on a paid basis, and ezTalks got the job done. I wouldn't say it was a pretty software to use, but I could tolerate that for the functionality.
Cons
It was a bit frustrating that I found myself having to take payment for webinars via paypal - it would be nice to expand the options for taking payment from customers.
February 2019
Ellie from Freestyle Real Estate
Company Size: 2-10 employees
Industry: Real Estate
Review Source: GetApp
Ease-of-use
2.0
Value for money
1.0
Customer support
1.0
Functionality
2.0
February 2019