About join.me

Join.me is an online meeting platform that helps businesses manage meetings and team collaboration. Key features include real-time presentations, mobile whiteboards, scheduling, toll-free audio, chat and more.     

Designed for small to midsize businesses, join.me’s screen sharing module enables users to distribute and annotate content on windows. Its conferencing tool allows enterprises to host meetings using video bubbles, personal links and audio-only option. Additionally, the product comes with webinar solutions, which help users create custom registration forms, reminders and email invitations.

Other features of join.me include dial-in phone numbers, individual mute options, audio recording, bulk user import, mouse contr...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

1,312 Reviews of join.me

Average User Ratings

Overall

4.34 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(669)

669

4 stars

(461)

461

3 stars

(145)

145

2 stars

(28)

28

1 stars

(9)

9

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 1312 results

September 2020

FAIBREY from John Deere

Verified Reviewer

Company Size: 5,001-10,000 employees

Industry: Farming

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Conferences and meetings simplified

It covers all our remote working needs as we communicate easily as teams and discuss important developments in a simplified video or audio conferences. We have had no troubles as it is very secure and allows full control of conferences to secure data.

Pros

This software was easy to set up in our organisation as we just uploaded a file containing company log in credentials of everyone and everyone was able to log into the software using their company credentials. In usability, it is convenient because it is available on smart phones, tablets and laptops ensuring that we link up with each other no matter where we are. Anyone can initiate a meeting in the software and invite people to join using a simple memorable link. It also allows editing the background image of the meeting to suit the agenda. We are able to link up within our organisation and also with clients as the software is flexible and easy to use. The quality of both video and audio conferences is very high and it is possible to mute everyone at once as one of its features.

Cons

The whiteboard feature is difficult to use on smart phones to keep the team up to date on what someone is thinking. It needs further development.

Reasons for Choosing join.me

Join.me is easy to set up in every size of organisation within a short period of time. It is flexible and easy to use that it does not need special training of employees.

September 2020

Griffin from The Cosmopolitan of Las Vegas

Company Size: 5,001-10,000 employees

Industry: Gambling & Casinos

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

September 2020

Join.Me has Revolutionized My Role as a Manager!

Overall, Join.Me has been a very positive experience for our organization! It has truly empowered me as a manager to be able to connect with and assist my team with their various technical questions and needs. It is maybe a little tricky to install, but once you get set up one time, it is a breeze to communicate with and greatly enhances your cohesion as an organization. I truly think this will change the way business is conducted forever. No more unnecessary traffic, dress clothes, and face-to-face meetings in 2020 and beyond--and luckily, the work will go on, all thanks to well-built software like Join.Me.

Pros

Join.Me has revolutionized the way I work because it has (1) allowed me to work from home (which was always my dream!) as well as given me the opportunity to assist my coworkers with their SQL & Tableau data questions effortlessly! No more trips to and from each other's desks/offices, hoping he/she is (a) present and (b) available. Now, it's just the click of a button and we can meet to resolve work issues with ease! In fact, I can even take control over my colleagues' computers (because, let's face it--I can fix things faster when I drive, right?) Join.Me has been a breeze to use and the quality is very high. It supports multiple connected users; I've never hit the limit. We've even used it for team socials in order to continue to feel connected outside of work hours on occasion! I like that it presents each person in a circle (for group view). Other software I've used has been dizzying at times--in which the algorithms move the people's faces when they talk. This one just looks and feels natural. P.S. The ability to connect with ease is greatly enhanced by the fact that you can have your own custom link that you set--and it just goes after "Join.me" (example: join.me/johnsroom). Very simple to communicate to other parties (as opposed to having long random links to look up in email invites!) Also--the audio is strong. You can either connect with your computer (which is what I do--just make sure to use headphones to avoid an echo!) or you can use a phone.

Cons

I would say that it can be difficult to get connected for people who do not have the app installed. You can either download the program to your computer or connect through the internet, but the latter option will not allow you to change who controls one another's computer. And since this is important to me, I always need my end users to download the app first. And sometimes, it has been difficult to find where to download that app/get it installed on the other user's machine. The other piece I miss in this software vs. in other competitors' is the ability to have a shortcut to mute/unmute as well as a "push to talk" feature. Zoom allows you to push the spacebar to temporarily unmute yourself; however, Join.Me does not feature any such shortcut. This is definitely an area I would like them to work to develop. But otherwise, the software is robust and does everything else I need it to do!

Reasons for Switching to join.me

I'm not sure why we switched, but I know our company's IT department made the switch to Join.Me from Zoom. And while Zoom has its perks, I've found Join.Me to be a more enjoyable experience, mostly because of the easy-to-send custom links. Also, Zoom has issues with audio quality sometimes due to their advanced cancellation algorithms, and so I feel like you need a degree to properly present computer audio over a Zoom meeting. Join.Me has just been a simpler, more straightforward experience for me overall.

January 2021

Michael from Amalgamated Switch & Signal Company

Company Size: 1 employee

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

January 2021

Join.me is a simple meeting/screen sharing solution that just works

I have enjoyed using Join.me over the last few years, enough so that I went beyond the free version and made the purchase. Having the ability to record a meeting has been great, save it and then integrate it into my project notes for a client.

Pros

What I like most about join.me is that even inexperienced users can join a meeting without having to install anything. For non-technical users, I can just tell them to open join.me on the web browser (and to then auto-respond to the question "no, not join.me.com, but join.me") and give them a code and BOOM they can see my screen and watch my demo. although I use it mainly for business, it has also been great for those times when I get the family/friends call from someone asking "How do I..."

Cons

is sometimes does not launch or takes a long time (1-2 minutes) to launch or I have to end-task and relaunch. But to be fair, this could be an anomaly on my own computer and/or OS and perhaps has nothing to do with the product itself. :-)

January 2021

Joel from Timesheets.com

Company Size: 11-50 employees

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Customer support

1.0

Functionality

4.0

January 2021

HORRIBLE CUSTOMER SERVICE

It's been okay, but their billing practices have continuously been offensive and unprofessional. Last year they charged me for annual service without forewarning. I didn't need that many licenses anymore. Even though I contacted them on the day I was notified of the charge, they refused a refund! I ended up having to do a chargeback for the licenses I did not want. That's obnoxious. They refused to assist me with a refund even when I pointed out no warning was given of impending charges. This year, my card expired. They sent me a warning after the billing that I was going to be sent to collections. That was the first I heard from them about this issue. Talk about offensive! Then when I tried to pay, I was taken to a broken link from their email. The email address they told me to contact in their letter was no longer working, and when I logged in to pay, I was told I didn't have proper access. 3 strikes in just 10 minutes. I'm thinking my company can do without Join.me/logmein.

Pros

It used to work well before other, better software came along. Now it's useful occasionally.

Cons

Clients had a difficult time getting into meetings. It was difficult to talk them through joining. Sometimes a username/password or registration was required, other times, not. Also, it asked for email addresses of attendees which I didn't like. They don't have a right to ask for my client's email, so I always found that kind of offensive. Since there was no tutorial showing what a client sees when they tried to join a meeting, there were times where the client would run into trouble and we weren't able to help, so we had to give up on using them for certain meetings.

February 2021

Regina from Real Estate

Company Size: 501-1,000 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

3.0

February 2021

An Okay Presentation Application

It was an okay experience with Join.Me. I prefer Zoom because the features are much better and the program is less intrusive and less laggy on my computer.

Pros

I like the overall presentation of Join.Me. It provides a low-impact HUD when you are presenting that is easy to find the controls so no need to lose your train of thought to do something in the application while presenting.

Cons

I found that Join.Me was a bit laggy compared to other presentation software that I've used on the same computer.