About Microsoft Teams

Microsoft Teams is a cloud-based group chat solution that helps teams collaborate on documents. Its key features include messaging, conferencing and file sharing. Microsoft Teams has replaced Skype for Business as Microsoft's online meeting solution.

The solution helps users store files online, manage documents, create groups and receive notifications. It is customizable for each team and users can communicate through instant messaging, online meetings, calling and web conferencing. The collaboration tool can be used to work on files within Office 365 apps such as Word, Excel, PowerPoint and Sharepoint. Additional features include open application processing interface, assistant bots, conversation search, contact search, and multi-factor authen...


Read More

Supported Operating System(s):

459 Reviews of Microsoft Teams

Average User Ratings

Overall

/ 5 stars

Ratings Snapshot

5 stars

(0)

0

4 stars

(0)

0

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1 - 20 of 459 results

Do you use this product?Write a review

March 2021

User Profile Picture

Joshua from iHeartMedia

Verified Reviewer

Company Size: 11-50 employees

Industry: Broadcast Media

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Awesome communication app for the workplace!

Overall, I love using Teams every day for quick communication with my colleagues. The Shift management feature is also a huge bonus, as the fewer apps I can use to accomplish tasks, the better! Teams is a huge step of the the Skype chat days, and I'd definitely recommend any large company implement Teams if they're looking to increase their productivity and efficiency.

Pros

Microsoft Teams is a top-notch communication software. The chat feature is what I use most on a daily basis, and it works flawlessly! Being able to have a quick conversation without getting on a call or going through the hassle of yet another email chain is a game-changer. I also love the "Shifts" app inside of Teams, which helps me with scheduling the part-time employees I manage who work events that occur on a sporadic basis.

Cons

The Teams interface can be a bit confusing at times. It's set up nicely, and improvements have definitely been made over the past year, but it just feels like it could flow a little better. Outside of this, there are no other notable issues.

Reasons for Switching to Microsoft Teams

I am not the decision-maker, but my company made the switch to Teams and I hope we never look back! Skype was clunky and often annoying to use. Teams feels like a complete app and a true part of the Microsoft Office 365 experience.

March 2021

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

March 2021

Excellent collaboration tool for teams

Since we are already using Microsoft office 365, it was an easier jump for us to adopt and onboard Microsoft teams.Being satisfied with the tool, it also helped to get cost savings and tight integration with the Microsoft ecosystem we have already adopted. I would prefer Teams any day over the alternatives purely for the peace of mind since it is more secure.

Pros

Microsoft teams provides all the functionalities like chat, message, call, audio/video meetings to enable collaboration among geo-distributed teams. We already had Microsoft business 365 setup, hence getting Teams was a breeze. We actually moved away from Skype for Business and adopted Teams for entire enterprise. It integrates well with our Microsoft ecosystem like Outlook, Azure DevOps, etc. Also it is very secured as compared to other alternatives in the market.

Cons

Microsoft teams UI seems outdated, it will be perfect to have a lightweight UI for desktop as well as mobile app for faster startup times for meetings. Also it will be great to have a centralized UI for all internal and external team org users

Reasons for Choosing Microsoft Teams

Since we are already using Microsoft office 365, it was an easier jump for us to adopt and onboard Microsoft teams.Being satisfied with the tool, it also helped to get cost savings and tight integration with the Microsoft ecosystem we have already adopted. I would prefer Teams any day over the alternatives purely for the peace of mind since it is more secure.

Reasons for Switching to Microsoft Teams

Tighter integration with Microsoft ecosystem and better audio/video conferencing capabilities

June 2020

Manoj from Hexaware Technologies

Company Size: 10,000+ employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Functionality

3.0

June 2020

All-in-one featured app for video conferencing, meeting and other business purpose

Every applications having it's Pros and Cons, but personally I love this app due to it's ease of access and fabulous graphical user interface. I already shared it's Pros and Cons above, I personally recommends you people who reading this post, it's value for money app and you won't get down after experiencing it. Cons are exceptional, you still use it's most of the feature without that also. Once you get hand on it you experience it's ease and enhance feature. Thank You Microsoft !!!

Pros

1. The most intelligent feature is the link between it's similar platform application i.e. Microsoft Edge, Internet Explorer & Microsoft Outlook etc. 2. Compatible to use in any browser, desktop application and mobile (iOS & Android) app. 3. Sync is constant between Microsoft Outlook Calendar and Microsoft Teams Desktop app Calendar. 4. Easy to join meeting through the received link "easily re-direct from browser to installed app" or Join option available under the desktop app. 5. Organization previously used Microsoft Lync and Skype for Business which is with very less feature and after this application integrated then user easily migrated to it in very less amount of time. 6. In-built whiteboard feature is plus-point for using this app over other video conferencing app. 7. Even very impactful in low bandwidth internet connection. 8. During meeting presenter have full control over the meeting attenders which is too good feature. 9. Very easy and user friendly graphical user interface available in app to create or schedule new meeting or Live etc. 10. Raise your Hand feature is good recent integration for the app, if any Quiz contest or seminar conducted in the app then it's very helpful for presenter.

Cons

1. Must work upon the monthly patch / update of the app, due to this every month it required update. 2. If someone joined the meeting as a Guest then there is no any information available / appear in meeting. 3. Meeting Attendance "Analytics & Reports" must be enable for meeting presenter / owner. 4. Raise your hand feature must come up with little sound notification with serial number who clicked first. 5. During remote session most of the feature (specially pop-up option) get out control, which cause issue to solve user issue accordingly. 6. Must add feature to permanently disable web cam for the user profile for privacy. 7. Must remove the option to sync OneDrive to share any attachment with the colleagues. 8. Must add the feature in app to view the monthly calendar in single window like Microsoft Outlook. 9. Add-ins issue is common with most the client , sometimes it's missing in Outlook app. 10. Also enable an option to save recorded meeting in local drive instead of cloud.

Reasons for Switching to Microsoft Teams

Our organization using Microsoft Lync initially, which is also good for meeting, calling etc. But it has limitation of adding members in it and sharing / presenting of desktop screen is also not so friendly. After it's upgradation to Skype for Business these feature has been exceptionally added which make this app also easy to use and user friendly. After adapting Office 365 subscription our organization simultaneously using Skype for Business and Microsoft Teams which provide more option for the client to use one of the app in case of alternate app is down or not working. Great Experience !!

March 2021

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

4.0

March 2021

Great tool for both communication and collaboration

I've enjoyed the product and been seeing some serious improvements throughout the years and I really appreciate the work behind it. I like the mobile app as well and how things fit in the work ecosystem.

Pros

I'm using Microsoft Teams as part of the Office 365 suit both at my organisation and my university and it's been a crucial tool especially during the Covid19 pandemic when all of us started working from home and remote working was the new normal. My job in design requires a lot of collaborative working with my colleagues and other stakeholders and I haven't imagined how it would be done remotely before. Teams along with the other products in the suit made it possible. The call quality is great even with a lot of participants. Microsoft keeps improving the product by introducing new features quite frequently and they are certainly keeping up with the counterparts in the same domain. The user interface and experience are also going through continuous changes which are great.

Cons

The constant changes to the UI are sometimes all over and it makes it difficult at times to figure out the features or where to find them. Some great features are hidden inside others. Some major bugs surface at times where you get a teams call on your phone but not on your computer. A little heavy on resources at times.

Reasons for Switching to Microsoft Teams

A company-wide decision to move to Office 365

March 2021

Chris from Vision Bank

Verified Reviewer

Company Size: 11-50 employees

Industry: Banking

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

March 2021

Improving Solid Product That Works Well in the Workplace

Overall, this has been a solid Office product for us. It allows remote workers to stay connected. It is simple enough for everyone to use and has enough features that I don't have to install yet another product to get simple sharing done. Very few complaints from us.

Pros

It's a one-stop-shop for interoffice communications. Need to text- Teams. Need to call- Teams. Need remote access-Teams. No matter what level of office communication you need you can find it with Microsoft Teams. I have to be honest Microsoft was slow to roll out features. But, now that they are here this is a powerhouse of a piece of software.

Cons

Not the easiest communication software to use and every time you have to do remote access all the permissions get annoying. But, it works and that is all we need most of the time.

Reasons for Choosing Microsoft Teams

It was actually cheaper and integrates better with all our other office products and has slightly better security which is always a good thing.

Reasons for Switching to Microsoft Teams

We wanted an all-in-one solution and since this is bundled with Office 365 it was a no-brainer. A single monthly cost for each user and very little to have to administer on our end other than user training and implementation so that is a win-win in our book.

February 2021

User Profile Picture

Juan Carlos from Empower Data

Verified Reviewer

Company Size: 11-50 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

February 2021

The most stable videoconferce solution

I integrated the teams videoconferences in my LMS ,everything was until i tryed to setup Q&A for my conf and and public acces to the meeting there is not current way to do that.

Pros

It has all the avaliability of azure cloud Several ways and options to schedulle a meeting Api avaliable to programatically create meetings Record of conferences Rooms and groups Integrations with third party apis

Cons

Need to have a microsoft acount Some options are only avaliable withs pecific microsft license level The live conference Just let an specifc amount of hosts The api for creating live meetings is limited.

Reasons for Choosing Microsoft Teams

The record conferences feature

Reasons for Switching to Microsoft Teams

We had uncontable problems with the meeting recording of this tool

February 2021

Youssef from WonderEight

Verified Reviewer

Company Size: 11-50 employees

Industry: Information Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

February 2021

A good communication tool with a lot of potential

We've been using Microsoft Teams for a while now in our work environment and it helped us communicate better internally by dividing the communication into different channels. We can make a call and join calls instantly.

Pros

Teams isn't just a videoconferencing tool, it's a collaboration software where you can have multiple teams and channels and have a discussion about each project separately.

Cons

Guests joining from outside your organization have some trouble to join, not very user friendly compared to other similar tools. Sometimes the software has issues on Mac computers.

Reasons for Choosing Microsoft Teams

Microsoft teams is better for internal communications, there is no maximum time of a call and the price is paid as part of our Microsoft office 365 suite.

Reasons for Switching to Microsoft Teams

Skype for Business wasn't very user friendly and lacked a lot of features. Teams has a lot more functionality and is more of a collaboration tool than skype

February 2021

Daniel from San Pedro College Basic Education Department

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Education Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Great for schools!

As I mentioned earlier, for all our online communications and also for presentation and class team discussions, we mainly used email. With the onset of the COVID-19 Pandemic, management decided to leverage Microsoft teams with integrated voice and video calling features along with content sharing and presentations that enable seamless online classes, upskilling, online training, and webinars in the education sector across different geographical locations around the globe. I am also an Edtech Specialist and head of the Community Engagement and Extension Services in our department.

Pros

I am using Microsoft Teams for more than a year now every day with my students, colleagues, and others. There's a little learning curve with colleagues in using the application. I could share, manage and build team spaces. This is pretty useful in creating different school/business activities and seamlessly integrates other MS products. With integrated Voice and Video Messaging Services, Calendar scheduling, we can communicate according to the availability of users at any time. Also, I can configure my availability with various options or even modify it to determine that I am offline/not at the desk right now for other users to know. The best part is that I can use 3rd party integration application right inside MS Teams.

Cons

Sometimes Microsoft Teams get hanged because of network or Heap Memory problems, but this could happen with any communication software as we use multiple installed software on our machines to meet the distance education requirements. There is a minor delay between receiving a text on your laptop and your mobile device. Many times, it happens that I have to go out or take a break for some time, and I receive a message but with a delay on my configured mobile device.

Reasons for Choosing Microsoft Teams

In the beginning, we may have opted for ZOOM, but then we all know that ZOOM is not that safe, not effective, and not to mention expensive. Everything looks nice with the usage of Microsoft Teams now. Our admin is so happy with our decision.

February 2021

User Profile Picture

Ramindu from Virtusa Corporation

Verified Reviewer

Company Size: 10,000+ employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

February 2021

Microsoft re-enters the corporate communication game with a strong contender

Our organization relies heavily on Microsoft tools to manage the enterprise, and finally having a decent office chat application provided by Microsoft was great.

Pros

Microsoft Teams has been out for a while, but it goes without saying that Microsoft was slow to release a proper organizational communication tool, which allowed other vendors like Slack to pick up the, well, slack. However, with the release of Teams, Microsoft seems to have re-entered the game. Teams works as well as you'd expect a modern office chat/video calling/meeting organizing application to work, and its integration with the already well-established Microsoft Office suite, including Outlook, makes it a very strong contender.

Cons

Teams seems to have some inane features that don't make sense. There are ghost hotkey combinations that make Teams do weird things when pressed. The meeting notes feature requires a lot of work, with attendees being locked out of editing notes at times where it doesn't make sense. The peripheral features that Teams provides still needs a lot of work.

Reasons for Switching to Microsoft Teams

We phased out Skype because it is outdated and doesn't work very well at all.

March 2021

User Profile Picture

Adam from Fisher College of Business

Verified Reviewer

Company Size: 10,000+ employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

4.0

March 2021

More than a chat client

Excellent. We've mostly switched entirely to Teams. We use it for daily scrums and basically all other communication since going remote. There are still a few slack and skype holdouts, but they're slowly converting as well

Pros

Teams has a ton of great features. What I especially like the granular access control for file sharing as well as a single screen to see uploaded files. We use file sharing a lot and almost always want to be able to easily find files again. Unlike slack, where file attachments are in the message queue, teams has a files screen to quickly and easily see all files.

Cons

It's not the most intuitive software. Slack is much easier to get up to speed on using. Teams takes some poking around and work to figure it all out. However, I think this is because it tries to be more than Slack. Another thing I don't like is that I can't see attendees when sharing my screen.

Reasons for Switching to Microsoft Teams

It was an organizational decision I wasn't involved in. I was initially resistant, preferring Slack, but I've really seen the benefits of Teams after using it for a while

April 2021

Robbi from Western Financial Group

Company Size: 1,001-5,000 employees

Industry: Insurance

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

Functionality

5.0

April 2021

Game-Changer for Remote Workforce

We're still working mostly remotely, so nearly all of our meetings and communications happen through Teams. We currently do not have meeting video enabled due to infrastructure limitations (upgrades are in progress), but regularly participate in video meetings with our parent company. Since about 80% of our workforce is remote in (sometimes very) small offices around the country, we were expecting multiple issues - but it's all gone very smoothly. We've experienced very few interruptions (one), and although we do have the odd glitch (one person may drop out, or have sporadic audio issues), we have FAR fewer communication issues through Teams than we did before (using a combination of Jabber, Remote Desktop, landlines, conference lines, Adobe Connect meetings, etc.).

Pros

We implemented Teams early because of the pandemic. Long story short, Teams saved us. We had a large remote workforce before the pandemic that swelled to a 100% remote workforce overnight. There were some challenges with existing solutions in the first week, but once we implemented teams, we were able to pick up as if nothing had changed. If anything, our communication IMPROVED - I connected with every company employee to troubleshoot training issues using live screen sharing, easily see who was online, send quick chat messages instead of emails, book meetings, share files, etc. We do everything over Teams now - filesharing, task management, video storage - it's definitely been a game-changer! Teams is just... EASY. Notifications can be configured so you never miss a contact or due date. It's definitely improved the way we work.

Cons

Teams has a lot of capabilities, and it can be a bit daunting to navigate at first. My team produced the initial roll-out training, and even WE got lost occasionally when it was initially implemented. In hindsight, I would have created a guide on how the pieces fit together (e.g. files shared in a meeting can ALWAYS be found by returning to an instance of that meeting; files shared with people can be found in Chat, etc.). Expect a bit of confusion when you first roll it out, but once people get used to where to find things, it becomes second nature.

Reasons for Switching to Microsoft Teams

The switch was made to consolidate communications and collaboration into a single platform, and implemented successfully (sooner than intended because of the pandemic). I wasn't involved in the decision, but am very happy to have Teams now!

April 2021

Pradeep from EY

Company Size: 10,000+ employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

April 2021

Microsoft Teams Review

During the pandemic, our organization was nervous moving to a remote work setup. Teams was the best tool that could have happened to us. Whole transition was seamless and we were able to get the best out of our employees and there was no drop in productivity. It helped each member to collaborate with each other as they would in an office setting

Pros

Our organization started moving to Office365 suite and therefore choosing Microsoft Teams was a no-brainer. Teams integrates easily with outlook and the calendar which makes it seamless. Meeting quality is exceptional - both audio and video quality. Interface was intuitive and user friendly. It had all the features expected from a collaboration tool.

Cons

While I work on Teams channel on a document, I lose ability to check on my chats and interact with others. When I click on the chats, I lost the document and I need to navigate to the document again. This ends up being a waste of time. There needs to be an ability to open multiple windows for documents. Also, when a user is part of multiple groups and channels, notification gets overwhelming and confusing. In my experience, I feel that chat windows moves up or down based on updated messages and it can be quite tricky to realize which group or person one is conversing with. I ended by sending messages to wrong group.

Reasons for Choosing Microsoft Teams

Existing contract with Office365

March 2021

Kate from SurveyHealthcareGlobus

Company Size: 51-200 employees

Industry: Market Research

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

2.0

Functionality

4.0

March 2021

Strong integration to Microsoft 364, needs better support and functional fixes

We use this as our primary means of communication for the company internally, with private IM, group chats (or teams within Teams), file sharing when compliant, and all of our conferencing and screen sharing both internally and externally.

Pros

Teams integrates smoothly with Outlook calendars and all of the Microsoft 365 suite to enable us to connect all of our Microsoft software together. You can create meetings in either Teams or in Outlook, change your status, set tasks within Outlook, etc and the changes will appear across your systems. The ability to create meetings for screen sharing including external has been critical to our success as we pivoted to WFH in early 2020 so that we were not paying for an additional service that would allow us to set up phone and screen sharing meetings with external clients. There are app integrations that can be connected including Polly for short polls, Tasks for creating Outlook tasks, Jira, OneNote, SurveyMonkey, Monday, etc to allow for a more robust set of services to be streamlined through the Teams application.

Cons

There are regular and consistent glitches within the platform, such as incoming calls ringing over computer audio but with no pop-up to enable answering it, delays when connecting audio during phone calls, control not being granted when sharing screens. Because many apps have been connected, there are some functions missing within Teams itself that are covered in apps - for example, in Slack you can send yourself a reminder using /remind [person/self] [thing] [at date/time], but in Teams it requires an app integration, and that has to be set up carefully across all of your workgroups in Teams. Also - the terminology is confusing. Within the Teams application, there is a section for 'Teams', and 'Your Teams', and you can build teams within the Teams application. Communicating this to people is frustrating - you have to direct them to 'go to the qual team Teams chat', or 'go to Teams, then teams, then qual team'.

Reasons for Switching to Microsoft Teams

Making use of all of the Microsoft suite which we were paying for and Skype not having robust options for external screen sharing, scheduling integrated with calendar invites, etc.

February 2021

Andy from Tax Analysts

Verified Reviewer

Company Size: 51-200 employees

Industry: Media Production

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Excellent communication and productivity app

My small team was already using Teams before the pandemic and we liked it. When the pandemic hit, we made the decision to finally tell everyone that Teams was the preferred communication method during work from home and people took to it really well. It's easy to use and our users adopted it quickly. We still use it every day and I can't imagine it won't be a big part of things even as work situations return to normal.

Pros

Teams is great because it combines a lot of different things together. All of the video chat and voice chat features have obviously been great during work from home, but my team was using it when we were in the office, and it was great then as well. The concept of channels is great. All of the different MS products you can tie in like Planner or SharePoint are great. If you want it to, it can really be a one stop app for many of the MS products you use on a daily basis. It's got a nice easy to use interface and they are frequently adding new features and integrations to it.

Cons

We've experienced issues with not being able to use Bluetooth headsets with Teams as easily as we'd like. Especially with the mic not working. Also, while I love all the integrations it offers, some of them are just slow enough in loading that it's easier to use the native app. By the time it loads some of my OneNote pages, I could easily open and start doing things on the native app. I'm sure that will get better and it's still nice to have th in one app when I want it.

Reasons for Choosing Microsoft Teams

It has a lot of features and an easy to use interface. The fact that we use so many MS products and they integrate well with Teams also made it an easy call.

Reasons for Switching to Microsoft Teams

After we had used it for a while, we thought it was a very useful product and wanted to finally get our users down to one communication app. While we still allow them to use others, Teams has become the preferred app and the one we actually support.

March 2021

Ray from Trimal

Company Size: 2-10 employees

Industry: Research

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Functionality

3.0

March 2021

An intuitive communication tool for coordinating teamwork.

I used Teams as a requirement by my employer. Overall, it was relatively easy to use. We were able to share documents quickly and discuss content, make necessary edits and updates. Security reviews generally consider MS Teams as far more secure than Zoom. Teams offers end-to-end encryption while Zoom has faced considerable controversy about routing through servers in mainland China. The security of MS Teams appears to be at the forefront. MS Teams worked well for ensuring that our distributed team remained in close contact. The platform was stable and reliable.

Pros

- The interface is simple and intuitive and does not overwhelm the user with a plethora of features. - The instant messaging and video chat features allowed me to stay in contact with colleagues and feel as though they were just down the hall, when in fact we are located across the country. - Teams makes it easy to start a call, invite others to join, and run larger scheduled meetings. - The software allowed our team to stay connected, offer feedback and support on various projects, brainstorm. We were located across the country, but MS Team video conference and chat tools helped us feel like were were all in the same office. - Teams is well-integrated with MS Office, a feature that made it easier to share documents and work. - The security of Teams is well-regarded.

Cons

The user interface has been updated several times which I found somewhat disorienting at first. Teams is well integrated into the Microsoft software system that we use for work, but when I'm at home, I'm not able to use a personal account easily on my home computer as Teams does not integrate with LibreOffice or Thunderbird. Updates to the user interface often changed the location of features and caused some confusion. It is too closely linked to proprietary software and does not allow for integration of open source software like LibreOffice or Thunderbird.

November 2020

User Profile Picture

Muzaffar from BP

Verified Reviewer

Company Size: 10,000+ employees

Industry: Oil & Energy

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

A well-rounded corporate communication software

Overall MS Teams provides lots of nice features to communicate and collaborate.

Pros

Microsoft Teams is the most well-rounded corporate communication software. - Best feature of it is of course the teams - customizable groups to communicate with a bunch of people, share files, post announcements and collaborate. Several people can work on a file simultaneously; - It allows to message, share files, photos, tables with your coworkers. Also it is possible to work on the same file simultaneously within a chat; - Voice and video calls are supported; - Voice and video calls have lots of features and functionalities such as sharing screen, raising hand, sharing computer audio, video backgrounds, in-call chat etc; - Calendar allows you to track your agenda; - Integration with Microsoft Planner, OneNote, Excel etc. makes the life a lot easier.

Cons

- Notifications are sometimes unreliable; - Collaboration of a file has lots of problems and is not reliable; - The way chat window is organized does not serve all needs;

Reasons for Switching to Microsoft Teams

My company switched from Skype for Business to MS Teams. MS Teams offers more functionality and is much more reliable when compared to Skype.

April 2021

Anonymous

Verified Reviewer

Company Size: 1 employee

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2021

Revisión de Microsoft teams

En general, fue relativamente fácil de usar. Pudimos compartir documentos rápidamente y discutir el contenido, realizar las modificaciones y actualizaciones necesarias. Las revisiones de seguridad generalmente consideran que MS Teams es mucho más seguro que Zoom. Teams ofrece cifrado de extremo a extremo, mientras que Zoom se ha enfrentado a una controversia considerable sobre el enrutamiento a través de servidores en China continental. La seguridad de MS Teams parece estar a la vanguardia. MS Teams funcionó bien para garantizar que nuestro equipo distribuido permaneciera en estrecho contacto. La plataforma era estable y confiable.

Pros

La interfaz es simple e intuitiva y no abruma al usuario con una gran cantidad de funciones. - Las funciones de mensajería instantánea y chat de video me permitieron estar en contacto con colegas y sentirme como si estuvieran al final del pasillo, cuando en realidad estamos ubicados en todo el país. - Teams hace que sea fácil iniciar una llamada, invitar a otros a unirse y realizar reuniones programadas más grandes. - El software permitió a nuestro equipo mantenerse conectado, ofrecer comentarios y apoyo en varios proyectos, intercambiar ideas. Estábamos ubicados en todo el país, pero las herramientas de videoconferencia y chat de MS Team nos ayudaron a sentir que todos estaban en la misma oficina. - Teams está bien integrado con MS Office, una función que facilita compartir documentos y trabajar. - La seguridad de Teams está bien considerada.

Cons

La interfaz de usuario se ha actualizado varias veces, lo que me desorienta un poco al principio. Teams está bien integrado en el sistema de software de Microsoft que usamos para el trabajo, pero cuando estoy en casa, no puedo usar una cuenta personal fácilmente en la computadora de mi casa, ya que Teams no se integra con LibreOffice o Thunderbird. Las actualizaciones de la interfaz de usuario a menudo cambiaban la ubicación de las funciones y generaban cierta confusión. Está demasiado vinculado al software propietario y no permite la integración de software de código abierto como LibreOffice o Thunderbird.

March 2021

Zach from Propertyshelf, Inc.

Verified Reviewer

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

3.0

Functionality

5.0

March 2021

Feature Rich but it has its Quirks

Overall, it serves our needs. I'm not overly excited about some of the complications we've run into, but it still seems to be the best fit for our team at the moment.

Pros

I like that meetings, scheduling, chat, and calls within our team are all seamlessly integrated into this one application. It is easy to get a call or meeting started with teammates, share screens, even control another teammate's screen remotely. I also like some of the features such as the "Meeting Notes" and "Whiteboard" that can be used during a meeting, and it is all saved for future reference.

Cons

Individual user account management is a nightmare. The process is overly complicated and seems to be glitchy due to the complications. It was an extremely difficult process to get our team upgraded from the "Free" tier to the "Business Basic" tier, and it required hours of work and multiple customer service phone calls. I also don't like that the "Meeting Notes" is not real-time collaborative to have multiple people writing in it at the same time. I think it still lacks more sophisticated integrations with 3rd party products.

Reasons for Switching to Microsoft Teams

Although I like Slack, we couldn't justify the paid plan for Slack because the internal calls were not reliable. We seemed to have problems with certain teammates connecting to a call or missing a call that were just frequent enough to be frustrating, and instead of using another platform for our video calls, we decided we wanted to keep it all unified under a single application like Microsoft Teams. Also, we like that Teams offers scheduled meetings in advance as well as instant calls to other teammates.

April 2021

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

April 2021

Does what it needs to

Overall, Teams has made it easy to communicate with coworkers in a quick, less formal way and it has made scheduling and conducting virtual meetings/calls very easy and uncomplicated. I like that the feature to video chat/call is all available in the same app, and screen, as your chats are. The only downside is that the design is not the most "hip" but the functionality in and of itself is perfect!

Pros

The best feature of Teams is that it is simple and easy to use. The design is straightforward and makes it easy to figure out how to do what you need to-- and none of the features are over-complicated. The software makes it easy to quickly chat with your coworkers as well as easily access your calendar and recent documents. If you are using this software while working remotely, it makes it easy to hop onto calls with coworkers or groups while staying in the same application.

Cons

There are no major downsides to Teams and nothing that I dislike or would like changed. I think the only critique I have for Teams is that it does not have a very modern/hip design/feeling like slack does, but there are not real downsides to the actual functionality of Teams.

Reasons for Switching to Microsoft Teams

Switched to different company that uses different software

December 2020

User Profile Picture

Karen from Independent Consultant

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

4.0

December 2020

Teams a must have in these times

Teams is a great collaboration tool that allows me to connect with my clients as well as my peers. In this pandemic times it is essential to be able to have meetings with multiple people online.

Pros

I love the chat features enabling me to send documents, GIFs and delivery functionality. I also love been able to meet with multiple people online since everything is done remote now.

Cons

The reason I don't give this a top score is because Teams doesn't allow me to add different accounts like Outlook. I have several outlook accounts and I miss messages when I am not logged in.

Reasons for Choosing Microsoft Teams

Third Party integrations

Reasons for Switching to Microsoft Teams

It is easier to connect and connectivity is better when meeting with multiple people