Versature’s cloud-based business VoIP services provide Canadian companies with unified communications and call analytics solutions to help manage their business operations. Versature’s key features include auto attendants, click-to-dial, simultaneous ring, phone directories, voicemail to email transcriptions, call recording and more. They also offer integrations with various cloud-based systems, tools, and technologies to incorporate insights from call data into day-to-day business workflows. Individual users can manage their own phone system through the Versature client portal, SONAR, and create a unique solution that best fits the needs of their business.
Versature’s solution has a strong emphasis on call analytics software. Versature Insights is a full suite of tools that serves as the hub for business call analytics. With access to Insights, organizations can manage complex data, pinpoint efficiencies and discover business trends.
Ryan from N49.com
Employees number: 11-50 employees
Can't speak to the phone service itself as we just switched this week. However the onboarding process has been super simple. I was especially charmed by all the little details included when the phones arrived and the super simple personalized instructions that came for each individual employee.
Oddly, the sales process was too low pressure. The sales guy never followed up to see if I was ready to pull the trigger which meant I delayed getting things sorted for months that if he has been harassing me about I would have signed up sooner.