About Site24x7

Site24x7 is a cloud-based all-in-one monitoring solution from Zoho that helps DevOps and IT teams monitor uptime and performance of all aspects of IT infrastructures. Monitoring services include websites, virtual and on-premises servers, network devices, applications and more. The tool provides AI-powered insights, in-depth performance reports with instant alerting systems to ensure users are always updated on the performance of their IT resources.

In addition to basic website monitoring, Site24x7 keeps a check on DNS servers, Rest API, synthetic transactions and records user activity in real-time to ensure a hassle-free end-user experience. The service also makes sure applications running on Java, .NET, Ruby on rails, PHP and Node.js are monitored to make co...


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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

27 Reviews of Site24x7

Average User Ratings

Overall

4.37 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(14)

14

4 stars

(11)

11

3 stars

(1)

1

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 27 results

February 2019

Chris

Verified Reviewer

Time Used: Less than 2 years

Review Source: GetApp


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2019

Fantastic Product

Pros

Well what can I say about Site24x7. The product is: Easy to use Monitors almost any environment Fantastic support Very reasonably priced! I would recommend this platform to any company looking to in-depth monitor both their on-premise and cloud based platforms. All in all a great product.

Cons

Whilst the majority of the product looks very slick, especially when you drill into problem monitors, there are some Dashboards that could look nicer! However if aesthetics is not your issue then there is no better product out there!

January 2020

Ummar from WebSOL

Verified Reviewer

Company Size: 2-10 employees

Industry: Telecommunications

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

January 2020

Cloud Monitoring

Cloud monitoring of networked devices alongside ith logging feature.

Pros

Free demo available for teams to check their servers and network devices for their health monitoring.

Cons

Features are paid and demo is available for a shorter period of time.

Reasons for Choosing Site24x7

Product functionality is greater than uptime robot.

April 2020

Anthony from All Stone IT Services

Verified Reviewer

Company Size: 1 employee

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

April 2020

Great product with a useful free usage tier!

Most reliable solution for uptime monitoring I've found that doesn't break the bank!

Pros

The tool fulfills exactly what a sole-proprietor IT admin for hire needs: 1.) website uptime monitoring, 2.) reliable outage notifications, and 3.) straightforward web dashboard. Plus they provide a generous free tier for low volume users and those looking to setup a long term trial of the product!

Cons

There doesn't seem to be a way to disable the weekly uptime digest without turning off alerting altogether. Perhaps customizing the digests is behind the paywall, however one should be able to disable those digests.

November 2018

Edwin from The Learning Network

Verified Reviewer

Company Size: 201-500 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

3.0

November 2018

DBA's review on Site24x7

In general it's a pretty good tool that I woul recommend to look at, if you need standard (e.g. OS type monitoring) and to me works like an addon to other monitoring software such as New Relic, SQL Monitor with their own specific pros and cons ...

Pros

Ability to keep good track of your estate with detailed alerting and notificions through a number of channels (text, voice, email etc.) depending on the priority or environment. Really helps to judge wheather something is going on production which need's immediate attention or let the alert be for a while when CPU consumtion on test is a bit high, that doesn't require immediate attention.

Cons

It's pretty hard to implement standard build plugins or even implement your own custom build plugins. This has everything to do the way things are meassured and the way thresholds and availability checks are setup. You could endup with a bunch of false possitives during the night .... It would help a lot if this was documented better or explained in a training of some kind.

May 2020

Umesh from ESTCube

Verified Reviewer

Company Size: 11-50 employees

Industry: Aviation & Aerospace

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

4.0

May 2020

Works well for monitoring applications

Pros

- Monitor types for almost all scenarios. - Reliable user-agent and quick installation. - Prompt notification during events.

Cons

- The website UI is a bit dated and needs a refresh.