About Asana


Asana is a cloud-based project and task management solution that enables companies to manage and organize tasks and projects, communicate and collaborate. It is helpful for teams and companies that handle multiple projects at one time, and it can serve companies of any size.

Features include task management, reporting, automatic notifications, a customer portal, collaboration tools, dashboards, a mobile application, document management and task assigning. Asana also includes an Inbox feature that captures all updates generated automatically by the software.

Asana can be accessed through mobile devices such as laptops, tablets and smartphones. It can also be accessed on both Android and iOS smartphones. The software is free for up to 15 users. Beyond that, the price band is based on the number of users a company has.

Asana can be integrated with various applications such as DropBox, Sunrise, HipChat, Slack, Box and Google Drive. It has an 100MB limit per individual attachment.



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Supported Operating System(s):

Web browser (OS agnostic)

7,242 Reviews of Asana

Average User Ratings

Overall

4.39 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(3,884)

4 stars

(2,535)

3 stars

(642)

2 stars

(99)

1 stars

(82)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 7,242 reviews

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May 2019

Randall from TMC Technologies of WV

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Functionality

5.0

May 2019

One of the best task management tools you can get!

Pros

Asana is a beautiful and flexible tool for managing your project and for team collaboration. The tool provides a very simple and easy to use GUI that provides you with quick buttons for all the common things you would need, such as creating a new project or task, assigning users, notifications, scheduling, permissions, watchers, etc. I am pretty impressed as all these options are available right on the main window in a very intuitive manner, as opposed to a bunch of buttons being cluttered in one area or options buried within menu trees. I love the fact that you can create tasks and organize them as easy as making using a simple todo list app on your phone. You type your task and can drag them and make dependencies too that way. There are several views that you can use, such as the calendar view, comments view, task view, and custom views that you can personalize to suit your needs. The colors are vibrant, simple, and blend well with the white motif. Although it may appear pretty simple, it also contains powerful advanced options such as page settings, task dependencies, special functions for managing users. As a collaboration tool, everyone sees updates to tasks in realtime. Asana also provides nice graphs, statistics, and reports. Asana integrates with other popular tools as well, such as Google Drive, Dropbox, Salesforce, etc. This isn't even everything that Asana has to offer, it is truly a great tool to work with.

Cons

I don't really have anything negative to say about Asana as it has been a pleasure to use. I guess even with a simplistic tool like this, there are still people in our team that struggle with the initial learning curve and need training. I think if Asana had some kind of start tutorial where it guided you through the basic functions and provided explanations for each button and where they are located then that might especially help new users.

April 2019

Santiago from El Brunch Show

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

April 2019

Amazing, powerful and simple, the organizational dream of every team.

Having digital platforms, with staff in different parts of the world, it is difficult to group all the work that must be done in one place, since we use Asana as the main organizational element, we managed to reduce errors in attention by 50% of the users and we increase the productivity of the company's departments. It has a lot to do with the way in which we have managed to identify critical nodes and support them among other areas advanced in their goals. Also, we have received from our customers a positive assessment of their requirements.

Pros

I have reviewed native applications of big names of the market, that do not finish convincing you, they offer you many promises in functionalities that do not finish concretizing, that is one of the things that I like the most of Asana, it offers you clarity from the first moment, and It gives you at the same time, a simple interface, very powerful and able to get any team to work with the collective work and common goals. In addition, I like that all co-workers can see in digital every progress and achievement achieved of their assigned responsibilities. Also, it has allowed us to be more organized with the meetings and requirements of our clients. As the planning cannot be rigid, thanks to Asana we have identified aspects that can put at risk the global goals of the company, so we have managed to help the department that presents some difficulty. Actually, Asana gives you the full view, it's a genius.

Cons

Entrepreneurs can find in Asana a complete platform and very capable of growing any initiative, that is why I do not identify negative aspects to mention, I have years of use and it is wonderful the ability they have to reinvent themselves in the provision of a service that It looks a lot like wine, it improves with the passage of time.

March 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

3.0

March 2019

A review of Asana by a Creative Director of a Marketing Agency

A very useful - maybe even invaluable - tool for busy workplaces. Decent looking UI and colour scheme, clear lists but not so clear Project Views - not very good for visual people. Annoying notifications - but maybe I should just try and reduce the number of concurrent tasks!

Pros

There is something very satisfying about having a digital to do list, saved in the cloud, updated automatically and reminding you of key dates, comments and edits. There is something even more satisfying about being able to finally click a little tick button and have an animated unicorn fly across the screen as a reward. It is very useful to be able to keep ALL correspondence relating to a particular task or project in the same thread. This includes text messages, copy, images, PDFs, etc. - all easily downloadable. It's fairly intuitive - looming deadlines are highlighted in red, you can order tasks how you'd like them, you can tag people using the @ symbol like in Gmail and on social media. So, when you are in Asana, all is fine - you can see all your tasks as a list, a project as a whole or separated into Elements. You can even see your team-mate's projects too. Oh, also, adding sub tasks to tasks and sub tasks is very useful. It's not a nice feeling knowing that you can't tick something off your list until it's sub tasks sub tasks have been done, but that's not Asana's fault! It's nice that it emails you to notify you of key events, but this does have a downside. It's good that it ties in with Time Tracking software too.

Cons

So, we have to talk about emails. I, as I'm sure many others do too, have a huge number of tasks assigned to me on Asana. Many of these involve other people - clients, team members, project managers, etc. They all have different deadlines and start dates. Every single action involving you, by default, generates an email. Even after turning many of these notifications off, the Updates folder in my inbox is still so full or notifications, it's very common to miss more important ones. Also, the very fact that there is an Inbox IN Asana itself, means that you are notified of everything twice. This aspect doesn't quite feel right or logical. It also quite frequently logs me out, forcing me to log back in again.

March 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

March 2019

Great tool for task management and team collaboration.

Based on my experience, Asana is a great tool to coordinate small teams (or startups) and be more productive while keeping an eye on progress and bottle necks.

Pros

Asana has a great team behind its product that constantly updates the platform to meet customer demand.

The user interface is very modern and easy to use while the user experience is very well thought out with great micro interactions that make the whole product experience very delightful. It's easy to navigate from one section to another with colored elements to highlight important aspects of the UI.

It has useful features like subtasks, boards view and calendar view. You can also view the overall progress per project or team. With the portfolio function, you can view the status of all your current projects in real time, so you can keep everything on track and easily report on progress. They recently added a Gantt chart feature named "Timeline" that can help project managers.

You can create templates for different tasks and projects, so you and your team can be more efficient. Priority makes it easy to give attention to tasks that need urgent attention. Integration with different services (Slack, Harvest, Dropbox, GitHub, etc) makes Asana be even more helpful. There is also an open API for more sophisticated applications.

Cons

As with all services there is a learning curve to actually becoming proficient in using Asana, but that can be easily accomplished with a bit of time and practice.

The only thing I want to mention as a negative is the lack of option to hide team members from the side bar, because they are shown on top of each project. If you are a startup or a small team, and most of the team is on each project, it becomes irrelevant to actually see the same team members again and again. This would make the side menu / list a bit shorter to navigate through.

December 2018

Anonymous

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

December 2018

The App That Makes Me Count My Lucky Stars

Pros

Asana
If apps were food, my mouth would WATER when I mention Asana. It's not just any meal. When it comes to organizational apps, it's THE best dessert. It's SWEEEEEET!

It's the app that I'm actually using to write the draft of this review on.

Every time I need to move all my to-do's from my head onto another place, I jot them down on Asana.

I can use physical calendars, ( I actually do like them)... but Asana has been the ONE system that I use to jot down my goals, to-do's , projects, systems, outlines, notes, reminders, pretty much everything except my shopping list and things I have to fully write.

I love this app so much that I'm actually quite proficient at using it thanks to a course that I took called Asana HQ http://bit.ly/asanahq.

It has taught me how to maximize my account that I created using my own domain.

The beauty of Asana is that it's simple to use, easy to create lists on, group those things into tasks or projects and just literally move forward in life.

I have become considerably more proficient in life thanks to Asana. Yes you can buy a computer, and buy some software and gear for your dreams... but if you don't have a tool in place that allows you to nudge yourself forward, you'll most likely be stuck for a very long time.

Asana is SO great that I count my lucky stars knowing that it's free.

Try it... and don't be surprised if you fall in love with it.

It's perfect for the little thoughts you don't want to forget, it's also perfect for the

Cons

I can't think of anything.

I like it that much.

If I had a magic wand, maybe more free features would be nice. I wish they added a progress bar to your tasks or projects to visiaully better be able to gauge the progress we're making. But it's already a great app.

December 2018

Michelle from First 5 Santa Barbara County

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

December 2018

Long time user

I've been using Asana for years- I think starting in 2010 or 11. I've used it so long that many of my accounts started as the free version and I've watched them slowly and effectively roll out added, useful, functionality without hassle or interruption. I've introduced over 10 nonprofit organizations to using Asana, and everyone has loved it.

Pros

Easy to learn, attractive and simple interfaces, easy to make it your daily home base. Great for both new and experienced computer users. I love that you can have task/project-related convos and attachments. This is excellent if you are like me and frequently need to show people where they made decisions in the past in an easy way. I love that events can be recurring on almost every pattern I've ever thought of. I use it for grants tracking, so I can assign out pieces to different team members and easily gather pieces back to me. I love that I can hyperlink to previous years notes, attachments, etc. for easy reference, which is really helpful with donors. I also use it to plan editorial pieces, social media, communications campaigns, nonprofit programs, board meetings, household tasks and chores, etc. Previosuly I used it for large books/projects to break large academic projects into smaller pieces. I've used it with large and small groups aged 18-67. I've set it up for over 10 orgs/groups and it is fast and easy. Everyone loves how easy it is to just start using it. Great email functionality and it has a ton of add-ins you can use to link to other software (like time tracking, invoicing, etc.) I LOVE ASANA.

Cons

I love their free version with a firey passion, but once downside is as they have grown, the free version has lost some searching/reporting capability. However, using their paid product gets you everything you could want. So if you are piloting the free version to get a sense, there is a lot more out there.

September 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Functionality

4.0

September 2018

An Organizational, Team Coordination and Tracking Tool

In a large team who are decentralized (different departments handling different tasks within the same project), the tool works well to coordinate each team and meet deadlines. It also minimizes the hassle of follow up for team leads.

Pros

Key pros that elevate my overall experience in regards to the software are:
1. User interface and design - The design aspects are very colorful and interactive, making it easy to navigate from one part of the application to another
2. The timeline feature and ability to monitor other team members' progress on common or interrelated tasks enables the overall team to be efficient and helps with easy follow up
3. The ability to create tasks, project templates, color coded calendars and visual project plans not only adds to the user experience (UX) but also to enhance efficiency as one progresses through the project timelines and goals
4. The software is efficient in updating what's in progress, complete, new requests, all of which assist the user to manage their goals for a project. Priority levels also increase efficiency because a user can also give more attention to high priority tasks.
5. On the technical side, it has an open API and integrates well with other software applications such as dropbox and GitHub
6. Asana recently added gantt chart functionality called timelines which helps with project dependencies

Cons

1. It takes some time to learn how to use each feature of the product as there are so many features. It requires someone who already has some knowledge to be able to guide other team members. They are easy to use once you do work on them, but some users struggle with more specific features such as dashboards, communication tools.
2. It does not have an in-built instant messaging/chat feature to chat instantly with team mates although they have options to integrate with other softwares for the same functionality.
3. There are too many details that need to be added by users, taking away slightly from the overall experience

August 2018

Adam from D.M. Wills Associates Limited

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

4.0

August 2018

Great Tool for Progress Tracking and Group Collaboration

We have been able to streamline group organization and collaboration into a single source. Asana has helped to keep current lists of project related tasks, and ensure team members are aware of, and completing tasks by the given completion target dates. Asana has also helped to reduce email clutter caused from frequent 'back and forth' emails for small comments between team members by providing a single location to comment on, and update statuses of tasks. Overall, Asana has been a great tool that has provided a significant positive change in the way we communicate and track project statuses in our team.

Pros

The excellent user interface provides for a clean and organized way to add tasks to your list, edit tasks, and cross tasks off when completed. As I primarily use this software for business purposes for collaboration with team members within my office, it is a one-stop-shop that has eliminated paper checklists, sticky notes, and "to-do" lists, by combining all of these in a slick web interface. The ease of use results in frequent task updates which can be viewed and commented on by the entire team, ensuring tasks are not missed or forgotten. As I am often working on many projects simultaneously throughout the week, the convenience of adding new projects and tasks to individual projects is extremely helpful to stay organized, view all of the pending tasks, and schedule time accordingly based on completion dates you have inputted for each task. Another great feature is linking emails to certain projects in Asana; a quick copy of the URL for the project in the platform, and you can easily send emails and attachments directly into Asana for effortless filing. As a free software, Asana is an excellent tool to use for group collaboration, or for personal use to make sure you are effectively managing checklist, tasks and projects.

Cons

The major downside to Asana used in a working environment is that tasks can't be assigned priorities, which can result in frequent check-ins on the list to ensure you are prioritizing tasks properly. A color-coded priority method would be extremely helpful in elevating high priority tasks above the rest. As Asana is a cloud-based software, latency can sometimes be an issue resulting in a delay in typing and moving between projects and tasks, though this is only a minor convenience.

August 2018

Lauren from White Rhino

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

August 2018

Asana General Review

Overall I really love working in Asana. It's easy to use, very intuitive, and solved a huge business need, which was really streamlining our project process and organizing team assignments. I think there's tons of room for growth. I also really like all the online resources they provide - I bookmark articles and tips all the time.

Pros

The collaboration opportunities this platform offers is excellent. I also really like being able to assign users are contributors or comment-only. That has been helpful when working with clients who get a little overzealous with their task assigning. Obviously the look and feel are great - it's very intuitive to someone who uses collaborative tools (ie. similar to Basecamp). I also love the drag and drop file archive - we use this feature even more than Dropbox because all aspects of the project can live in one place. The more I can keep my team in this system working, and finding what they need independently, the better.

Cons

Not being able to assign the same task to two people is a pain. I don't want to duplicate the task because that clutters up my project space and can cause confusion (esp when I have a ton of moving parts). . So the option to have two people responsible for the same task would be ideal.

I've had issues with the dependency feature as well. It's not super intuitive - though it's a feature I'd like to use because I'd like to trigger team members to start on certain work once a task is completed - it would make my job as the Sr. PM easier. Maybe blowing out the dependency functionality is something to look into.

One thing I hear ALOT from clients and team members is accessing links from their Asana email notifications. They will click a link and be taken to just that specific task, but they don't understand where that task lives because the project tags aren't obvious enough. If the links could open up the full project with the list or kanban view on the left, and the open task on the right, that would be hugely helpful.

Resourcing is a huge issue for our company so I would love to see something about resource management implemented in the future. I would pay double to have a solid resourcing/traffic view in Asana.

August 2018

Lindsay from RecordedWord, Inc.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

August 2018

A Step Away From Being The Best

We have felt a huge and increasing need for something like Asana and couldn't find the right fit for a fair price. Asana has been the closest we've found to what we are looking for. We can add sub-contractors on individual projects and assign them tasks without having to pay an arm and a leg. This platform would be dynamite with a couple additional features and small changes, but regardless, it has still been of great benefit to us. It is simple enough (compared to complex tools like Bitrix24) but dynamic enough (compared to simple tools like Trello) to be our main work space hub. Because we are used to using free and unlimited tools (like Bitrix24 and Trello), we like that Asana is an affordable solution. We are grateful for all of the benefit it has added to our company!

Pros

Asana has been a huge asset to our company! It's is very easy to use, clean, organized, aesthetically engaging, and customizable enough to fit specific needs of unique organizations. To create a task list, you must create a new project, so we have a unique "project" for each employee, simply as a way of putting their personal to do list in Asana, instead of having a separate platform (like Wunderlist) for general tasks. Now all project tasks and general tasks can be viewed in one list in Asana. Asana works with our time tracking platform (Toggl) so employees don't have to shift between windows to track which project they are working on. The Timeline view was the biggest selling point for us, since the simple Trello-like project view is far too basic for the complexities of our many fast moving projects. Asana Timeline is simple enough that we don't waste valuable hours just getting the project timeline setup (templates is a life-saver), but we also don't waste time duplicating work, retracing steps, dividing tasks via email, etc. It keeps us organized and helps us communicate progress quickly.

Cons

Asana allows you to chat around any project, however, the notifications for new messages do not get your attention! You have to be in Asana or email no-stop to realize someone has written you. This makes the conversation/chat element near useless for us. We have to put our messages in Asana (so we can keep all project information in one place) but then notify the associated colleague in What's App that they have a pending and time sensitive message in Asana. This is frustrating! There are a handful of other elements that make this platform less than it could be. When you add a task with a due date and due time, you will not receive an overt chime or pop-up notification at the due time. Again, you must be constantly checking email or Asana... very inefficient with numerous projects going at once and for employees with lots of emails coming in throughout the day. Additionally, you cannot designate a default "assign to" person for a particular task/project list. These issues have been brought up by many Asana users and even after lots of time passing, there has not been real resolution to these frustrating elements.

June 2018

Valerie from A Clever Cat

Verified Reviewer

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

June 2018

Full-featured task manager with one notable flaw

Pros

Asana is one of the best task management systems available, and one of the best things about it is that it's free. There is a paid version, but the free version is very full-featured and plenty good enough for most things.

The things I like most are:
- Intuitive and easy to use
- Actively developed and supported
- Large, active community
- Integrates with practically everything
- Can share with multiple people

Asana is very popular and used by many entrepreneurs and small businesses. It is simple enough to use without any real training, but full-featured enough to grow with your business.

Cons

Asana has one big flaw that even the paid account doesn't address. You can't see ALL of your tasks in one place.

Asana is organized into Workspaces and within those, Projects. Within each Workspace, you can view MyTasks to see all the tasks assigned to you from all the projects within THAT workspace. But if you have multiple workspaces (ex. a client shares their workspace with you), there is no way to see all the tasks assigned to you from all workspaces.

Literally no way. No workarounds I've tried work, no chrome extensions, nothing. There are tons of requests for this feature in the Asana community, but for whatever reason - they just don't offer this feature.

Take note Asana devs - if you would just fix this one issue, Asana would be very close to perfect for a lot of people. Fix this one issue, and a bunch of those people who are using other tools might come on back to you.

June 2018

Connie from Durham Convention & Visitors Bureau

Company Size: 11-50 employees

Review Source


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2018

Effective project management

Our Marketing team used the free version of Asana for over 5 years and really made it work for them to the point that we adopted it as an organization and purchased the pro version. We've been adding projects and it's now feeling cluttered, but I think that's just a process issue. I would recommend having clear guidelines on what constitutes a project and a routine for archiving projects to keep things clean from the onset.

Pros

Users don't have to be experts to get started with adopting this tool, but also has many advanced-level features and integrations. A "con" I turned into a "pro" through Asana's good knowledgebase was learning how to set up projects in Excel (allowing copy/paste and search/replace functionality for repetitive series of tasks) and importing into Asana as a new project -- initially they were taking too long. It's very easy to assign/change tasks in bulk. We have the Pro version and love the functionality of custom fields (although a con is that you only see the latest custom fields created by anyone and there's no controls so it can turn into inconsistencies or duplication of efforts.) Support was good and account manager used an onboarding template to outline our steps to help acclimate us.

Cons

There are ways to control email notifications within each project (or turn off completely), but in spite of training, I still struggle with that as I set up new projects and getting enough, but not too many, reminders. Subtasks are great to hide granular-level items or breakdown a single task to multiple users, but they're not automatically assigned to the parent project of the task they're created under. Notifications don't include the parent project name and the task isn't always clear when taken out of context.

May 2018

Cindy from ELEVATED SERVICES, LLC

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra