About Metatask


Metatask simply organizes and manages internal projects to enhance the business workflow. It helps define daily business tasks in a sorted way through to-do lists, instead of complex BPMN diagram and flowcharts. It helps managers, entrepreneurs and admins keep a check on the progress of daily tasks assigned.

Metatask minimizes confusion, paperwork and limitless email threads. Users can easily extract important files attached in your email, chat or comments. It makes sharing project related information hassle-free. The user-friendly templates allow users to start new projects for the entire team in a couple of minutes. Ensure that all the projects and requests are approved quickly by using approval tasks.

A simple process editor lets users quickly allocate repeatable projects. Role-based allocation of jobs is easy with Metatask. Data forms will assist in collecting project related data. A smooth workflow can be created between people working on the same project.



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Supported Operating System(s):

Web browser (OS agnostic)

20 Reviews of Metatask

Average User Ratings

Overall

4.75 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(17)

4 stars

(2)

3 stars

(0)

2 stars

(1)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 20 reviews

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November 2017

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2017

Using Metatask for about a year to manage all our admin processes.

I can take my iPhone and quickly check the status of all things going on, at a glance. This gives me a great peace of mind. Employees now have a good understanding what and when needs to be done, they see every step and who is responsible. We are saving tons of time without syncing-up in emails as before.

Pros

I was looking for a way to systematize our HR and IT-related processes like onboarding people, terminations, leave requests, clients setup etc. Metatask has light and clean user interface and it was easy to setup all my workflows; inside the app they look like a list of steps that needs to be done.
Setting due dates: I like the flexibility to use business or calendar days and to have customized holidays schedule.
Available tasks inbox: I like to assign tasks to departments instead of specific employees, we have more than one person who can handle HR and IT related tasks and this was very handy.
Chat tool: I like that comments when added appear instantly, like in Slack or Skype, we use it for a quick chat about tasks.
Zapier: using it to send emails from a process and save documents to G-drive.
Forms: I like how forms are used to collect and transfer data from task to task.

Cons

After a year of using we feel a need for more advanced features: conditions to exclude or include some tasks, some way to have request/approval workflows.
Definitely, needs at least some reports and export to CSV or Excel.

February 2017

Jurgen from The Regative

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

February 2017

Metatask on the rise!

Metatask is by far one of the most promising process creation tools I've come across. It's obvious that this product is still being developed, so don't expect a lot of whistles and bells and be aware that some features are currently missing. But a lot of them are on the 2017 roadmap. What I like most so far is the very clean and easy to use interface, the fact that a lot of options for creating templates and forms are already available and very intuitive, the fact that Metatask is becoming popular on Zapier, which will only help increase the possibilities of the tool and last but not least: the great support you get. Of course, it's obvious that for some things, you have to find your own workaround, until the product is finished, but for me, it makes it more challenging and more fun because it stimulates your creativity. Metatask is definitely worth trying and a tool to keep an eye on in 2017.

Pros

Very intuitive.
Clean interface.
Good logic.
Great support.

Cons

No clear view of upcoming features.
Not much information about the company or people behind it.
No beginner to advanced tutorial.

March 2018

Peter from Promotoon

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Exactly what I needed to manage an SEO business

Pros

I have tried every project management tool, Asana, Flow, Trello, Jira and they just were either too simple or too complicated for a SEO/digital marketing business. Recurring tasks/templates makes up such a big part of the business and it's great to have Metatask take care of it all. Business Processes are documented but also converted to task lists which is what i was looking for. Still on the trial but for only a month, this is a steal.

Cons

I would really love to see subtasks be implemented in templates. Trying to be detailed in my templates means I just end up with either a lot of 'main' tasks or I just have to put all that information in the task description

Response from Metatask

Replied March 2018

Peter, thank you for a great feedback! Sub-tasks are coming soon - stay tuned!

August 2017

Pablo from SECOVI

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

August 2017

We have transformed our internal workflows thanks to Metatask & their team

We have streamlined our workflows regarding our sales & purchasing department. We have significantly reduced miscommunication & increased our response time for our sales team and our clients.

Pros

One of the most intuitive services I've ever used, administered and deployed. Metatask really shines for administrators with its ready to deploy templates and their configuration. Managing workflows has never been easier.
It also shines due to the fact that there's a very low learning curve for users so deployment in a medium to large organization is trouble-free

Cons

Metatask is a very new and promising service so there's some details on that front. That being said the roadmap for new features seems to cover many of these limitations.
Please integrate a reporting feature!

December 2018

Sofia from Talkdesk

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2018

Simple BPM tool with great support

Metatask has been a win for the 20% of the operational/process-related work our cross-functional team addresses. Communication, operational efficiency, and transparency has improved since we started using Metatask.

Pros

Metatask improves our operation efficiency by making sure that no-one is assigned a task unless the needed information is shared, and that task assignees is notified once there's something for them to do.

Cons

UX could be better in some particular scenarios (i.e., finding functionality), but this is mitigated by the fact that the Support and Product team are readily available on the chat bot.

Response from Metatask

Replied December 2018

Thank you for taking time and writing review! We have plans to improve search and few improvements are already available in a latest version.

March 2017

Serge from Poka

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2017

A very good task / process management tool for SMEs

After reviewing over 20 tools, if found that most of them had user experience problems, they were just too hard to figure out and would require to train our users. Metatask is focus on one thing and does it well with an intuitive interface, easy integration via Zapier. There is still a few important features missing for us but I'm confident that they will get added in the near future. A big thumbs up!

Pros

Simple, easy to learn and use! Well designed UI. Easy integration via Zapier! Access to a Trial.

Cons

1.05 lacks Google auth and Google G suite integration. The ability to populate form data from a predefined list or via Zapier.

July 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

looked at bunch of process software and this really works for us

allows us to track and standardize processes

Pros

clean interface, intuitive, lots of functionality, affordable - and some good zapier integrations that let you schedule tasks

Cons

The only thing I might change is that I would like to be able to complete process at any point in the process (currently if there is a decision point mid-process that would end the process, the user still must complete all of the remaining steps to "complete" the process.

Response from Metatask

Replied July 2018

Thanks for reviewing us! We plan to add a way to complete processes at any time without completing all tasks. In a meantime an easy workaround is to delete all tasks not planned for completion and process will become completed.

May 2019

Nicola from Fanplayr Europe srl

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2019

Vary useful and easy to use

Pros

Easy to use, fast setup, great integration with external software, document integration

Cons

No mobile application and push notification (I know it is possible to use Slack, but push notification is better)

Zapier integration is incredible to make action on other software, but it is limited the option with Metatask. For example could be good to search task and automatically complete the task when something happen in other software

April 2019

Nathan from LifePort

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Great User Experience

Pros

- Does almost everything it needs to do, and nothing that it doesn't
- Forms are satisfying and workflows are easy to build

Cons

- Would be nice to have a "read only" group
- Would be nice to add new fields on a template that default to something other than editable.

December 2018

Naiche from Wine Warehouse

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

Simple but pretty versatile

I still haven't implemented Metatask so I cannot say for sure how well it actually work in a production setting.

Pros

I like that Metatask has simplified the process of creating process in an online tool, all while maintaining a great set of features. Other platforms make it too complicated to create and maintain complex processes.

Cons

The platform is still pretty limited in what it does, especially in the area of reporting. But, it does play with Zapier so you can use Zapier to fill in some of those gaps.

Response from Metatask

Replied December 2018

Thanks for taking time to write a review! Reports will be here very soon, Jan-Feb 2019. And they look great!

November 2017

Kunal from Directi

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

One of the best task management tools I've used personally.

Pros

The minimalism of the UI makes it so much nicer to look at. Ease of access and use is also pretty awesome.

Cons

By default, it sends way too many notifications via email. Easily fixed in settings though, so not a huge problem.

Response from Metatask

Replied November 2017

Thanks a lot for your feedback! We are very happy that you liked our product. In regards to email notifications - we going to adjust our default settings to send less of these to new users. Thanks for a suggestion.

August 2017

Jorge from SECOVI

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2017

Metatask is great, easy to use, it helps a lot with internal processes and can be 100% customized.

Pros

That is 100% customized to any kind of process, so it can be measurable. and you can see the bottlenecks in your organization.

Cons

It takes a while to configure everything necessary, but once is done it totally worth it. Also it still don't have restrictions by accounts (F. Ex. Users can see and modify templates, or delete other people's processes)

January 2019

Jean-Michel from Les Robinets PRESTO

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Very efficient workflow software

Industrial company with internal workflow involving lot of services for products/articles creation within the ERP. We have moved to metatask in really few days

Pros

Easy to use.
Easy to setup.
Lot a features to map very large number of workflows.
Last and efficient support.
Very good value for money.

Cons

TOday i need to use Zapier for workflow output.

June 2017

Tadej from Zemanta

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money