--- title: "Auvik Software Reviews, Demo & Pricing - 2026" description: "Review of Auvik Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/observability/auvik-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [IT Ticketing Systems Software](https://www.softwareadvice.com/crm/it-ticketing-comparison/) / Auvik Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/observability/auvik-profile/reviews/)[Alternatives](https://www.softwareadvice.com/observability/auvik-profile/alternatives/) # Auvik Review Custom quote Free trial 14 days 1 plan Wondering if Auvik is right for your organization? Our IT Ticketing Systems Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Auvik 4.6 [(105)](https://www.softwareadvice.com/observability/auvik-profile/reviews/) Pricing Pricing available upon request ### About Auvik Auvik is a cloud-based network management solution designed to provide real-time visibility and control across IT infrastructure. It is used by IT professionals and managed service providers to monitor, troubleshoot and maintain networks. The tool is suitable for industries such as financial services, manufacturing, government, healthcare, education and retail. The platform includes automated network mapping that updates in real time as networks change, displaying devices and connections instantly. It features pre-configured alerts that identify issues directly on the network map. Auvik automatically discovers and documents network devices, backs up device configurations and offers traffic analysis capabilities, including analysis of encrypted traffic. Wondering if Auvik is right for your organization? Our IT Ticketing Systems Software selection experts can help you in 15 minutes or less. ## Auvik User Interface ## Popular Auvik Alternatives Main Product Auvik 4.6 [(106)](https://www.softwareadvice.com/observability/auvik-profile/reviews/) Ratings Breakdown - 4.42Ease of use - 4.37Value for money - 4.53Customer support - 4.50Functionality Pricing Available upon request Get Price Alternative Product [ManageEngine OpManager](https://www.softwareadvice.com/it-management/manageengine-opmanager-profile/) 4.6 [(351)](https://www.softwareadvice.com/it-management/manageengine-opmanager-profile/reviews/) Ratings Breakdown - 4.60Ease of use - 4.65Value for money - 4.56Customer support - 4.62Functionality Pricing Starting at $95.00 per year Get Price Alternative Product [Site24x7](https://www.softwareadvice.com/cloud-management/site24x7-profile/) 4.7 [(399)](https://www.softwareadvice.com/cloud-management/site24x7-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.51Value for money - 4.51Customer support - 4.63Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [ManageEngine NetFlow Analyzer](https://www.softwareadvice.com/network-monitoring/manageengine-netflow-analyzer-profile/) 4.5 [(96)](https://www.softwareadvice.com/network-monitoring/manageengine-netflow-analyzer-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.78Value for money - 4.68Customer support - 4.65Functionality Pricing Starting at $245.00 one time Get Price Alternative Product [ManageEngine OpUtils](https://www.softwareadvice.com/network-monitoring/manageengine-oputils-profile/) 4.4 [(130)](https://www.softwareadvice.com/network-monitoring/manageengine-oputils-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.65Value for money - 4.63Customer support - 4.53Functionality Pricing Starting at $138.00 per year Get Price Alternative Product [PRTG](https://www.softwareadvice.com/server-monitoring/prtg-network-monitor-profile/) 4.6 [(256)](https://www.softwareadvice.com/server-monitoring/prtg-network-monitor-profile/reviews/) Ratings Breakdown - 4.43Ease of use - 4.34Value for money - 4.22Customer support - 4.47Functionality Pricing Starting at $179.00 per month Get Price ## Auvik Pricing and Plans Auvik has one plan. Custom is custom-priced. 14-day free trial Custom Custom Quote Available Please contact Auvik for pricing details. No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does Auvik pricing compare to alternatives? Explore how Auvik's pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Auvik4.6[(105)](https://www.softwareadvice.com/observability/auvik-profile/reviews/) | Pricing available upon request | Available | Not available | 4.4 | | [ManageEngine OpManager](https://www.softwareadvice.com/it-management/manageengine-opmanager-profile/)4.6[(351)](https://www.softwareadvice.com/it-management/manageengine-opmanager-profile/reviews/) | $95.00 /yr | Available | Available | 4.6 | | [Site24x7](https://www.softwareadvice.com/cloud-management/site24x7-profile/)4.7[(399)](https://www.softwareadvice.com/cloud-management/site24x7-profile/reviews/) | $10.00 /mo | Available | Not available | 4.5 | | [ManageEngine NetFlow Analyzer](https://www.softwareadvice.com/network-monitoring/manageengine-netflow-analyzer-profile/)4.5[(96)](https://www.softwareadvice.com/network-monitoring/manageengine-netflow-analyzer-profile/reviews/) | $245.00 one time | Available | Available | 4.8 | | [ManageEngine OpUtils](https://www.softwareadvice.com/network-monitoring/manageengine-oputils-profile/)4.4[(130)](https://www.softwareadvice.com/network-monitoring/manageengine-oputils-profile/reviews/) | $138.00 /yr | Available | Available | 4.6 | Auvik4.6[(105)](https://www.softwareadvice.com/observability/auvik-profile/reviews/) * * * Starting price Pricing available upon request Free trial Available Free version Not available Value For Money 4.4 - [ManageEngine OpManager](https://www.softwareadvice.com/it-management/manageengine-opmanager-profile/)4.6[(351)](https://www.softwareadvice.com/it-management/manageengine-opmanager-profile/reviews/) * * * Starting price $95.00 /yr Free trial Available Free version Available Value For Money 4.6 - [Site24x7](https://www.softwareadvice.com/cloud-management/site24x7-profile/)4.7[(399)](https://www.softwareadvice.com/cloud-management/site24x7-profile/reviews/) * * * Starting price $10.00 /mo Free trial Available Free version Not available Value For Money 4.5 - [ManageEngine NetFlow Analyzer](https://www.softwareadvice.com/network-monitoring/manageengine-netflow-analyzer-profile/)4.5[(96)](https://www.softwareadvice.com/network-monitoring/manageengine-netflow-analyzer-profile/reviews/) * * * Starting price $245.00 one time Free trial Available Free version Available Value For Money 4.8 - [ManageEngine OpUtils](https://www.softwareadvice.com/network-monitoring/manageengine-oputils-profile/)4.4[(130)](https://www.softwareadvice.com/network-monitoring/manageengine-oputils-profile/reviews/) * * * Starting price $138.00 /yr Free trial Available Free version Available Value For Money 4.6 ## Auvik Features - Popular features found in IT Ticketing Systems Activity Dashboard Change Management Help Desk Management Incident Management Problem Management Reporting/Analytics Self Service Portal Support Ticket Tracking Task Management - More features of Auvik Access Controls/Permissions Alerts/Escalation Alerts/Notifications API Backup and Recovery Bandwidth Monitoring Baseline Manager Color Codes/Icons Configurable Workflow Configuration Management Connectivity Management Customizable Branding Dashboard Data Import/Export Data Mapping Data Visualization Device Auto Discovery Email Alerts Event Logs Hierarchical Mapping Historical Trend Analysis Inventory Management IP Address Monitoring Issue Management IT Asset Management Location-Based Mapping Map Exporting Mobile Access Monitoring Network Analysis Network Mapping Network Monitoring Network Resource Management On-Demand Mapping Performance Management Performance Metrics Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Notifications Remote Access/Control Remote Monitoring & Management Reporting & Statistics Search Self-Updating Maps Server Monitoring Service Level Agreement (SLA) Management Simple Network Management Protocol (SNMP) Third-Party Integrations Threshold Alerts Troubleshooting Uptime Reporting Visual Analytics Web Traffic Reporting ## Auvik Integrations OpsGenie Integration rated undefined from -1 review ScalePad Lifecycle Manager Integration rated undefined from -1 review PagerDuty Integration rated undefined from -1 review Freshdesk Integration rated undefined from -1 review Slack Integration rated undefined from -1 review Microsoft Teams Integration rated undefined from -1 review See all 41 integrations ## Auvik User Reviews ## Auvik customer ratings - Overall rating: 4.6/5 - Total reviews: 105 ### Rating distribution - 5 stars: 73 reviews (70%) - 4 stars: 27 reviews (26%) - 3 stars: 4 reviews (4%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (1%) ### Secondary ratings - Ease of use: 4.4/5 - Value for money: 4.4/5 - Customer support: 4.5/5 - Functionality: 4.5/5 --- ### Goodbye Auvik. You're too big for your own good. - Overall rating: 1/5 - Reviewer: Jon S. - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: 3-5 years · weekly - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered With that said, the issue is that they have continued to increase the price at rates above market norms without showing substantial growth in the product or support levels. Integrations are OK, but not as broad as some of the younger players. And all the newer integrations or features that they are working on are all at the top tier. So the lower tier users still get the increases, but not much to show for it. After 7+ years and almost $1,000/mo with them, there is little recognition or reason to stay. I think they may have scaled beyond the smaller MSPs. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros The functionality and broad support for various brands. We started out really enjoying the product for its config backups, mapping, and remote management. #### Cons The UI improvements have been stagnant and when there is a map problem, there is often no way to fix them without contacting support.... and that is questionable. --- ### A very useful network mapping and alerting system - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Auvik makes it easy to see get an immediate overview of your network health while allowing you to dig deeper when needed. The alerting options are very detailed and the device configuration features can be a life saver. #### Cons The initial configuration part can take a lot of time using snmp and custom OIDs specially when dealing with several hundred clients. --- ### Want to Discover Devices? Let's Go! - Overall rating: 4/5 - Reviewer: Drew L. - Industry: Consumer Goods - Company size: 201-500 employees - Product usage: 3-5 years · monthly - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Having used Auvik in previous network management setups, it proved to be one of the smoothest tools to get up and running. The learning curve is gentle compared to older enterprise options, which makes team collaboration and handoffs much easier. Aside from the higher price tag on larger device counts, the time saved on network troubleshooting and config backups made it a solid asset. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The automated network discovery and live topology mapping are easily the best features. As soon as you deploy a collector, it maps out the whole network, which saves huge amounts of manual documentation time. Automatic configuration backups for switches, firewalls, and routers give you great peace of mind. The alerting system is fast, making it easy for team members to jump in and pinpoint hardware bottlenecks or offline access points right away. There is a slight learning curve - but it's absolutely worth it in terms of network security. Patching and bug fixes are released regularly #### Cons Pricing is based on billable devices, so the subscription cost can stack up fast as your infrastructure grows. The default notification settings can also be pretty noisy right out of the box. You definitely have to spend a bit of time early on tweaking the thresholds so your inbox does not get flooded with low priority alerts. --- ### Constantly growing and top-notch alerting - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 1001-5000 employees - Product usage: 1-3 years · daily - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Really well. Just when we think a feature is not there and we can't do a certain process, it is there in the next update. Continuously growing and adding which makes us feel like we are getting a full money's worth and some. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros Monitoring and alerting. Recently deployed alerting on our critical servers and network gear. Integrated easily with ServiceNow and we can be more proactive on real time issues #### Cons Sometimes the support can be unhelpful. However, communication and friendliness is always there. Just sometimes it is playing roulette to get a good or bad support person. --- ### Auvik Transformed How We Manage Client Networks - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Computer Networking - Company size: 11-50 employees - Product usage: less than 1 year · weekly - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, Auvik has meaningfully improved how we deliver network management services to our clients across Malaysia. Before Auvik, network visibility was largely reactive — we were often the last to know about issues. Now we operate proactively, catching problems like interface flaps, config drift, and abnormal traffic patterns before clients even notice. The platform has helped us standardise our NOC processes across all customer sites, regardless of the complexity of the environment. It is not the cheapest tool in the MSP stack, and we do have to be selective about which customer tiers we include it in to keep pricing competitive locally. That said, the time savings in troubleshooting, the reduction in after-hours emergency calls, and the professionalism it adds to our service delivery make it a net positive investment. We would recommend it to any MSP serious about elevating their network management practice, with the caveat that you need to price your packages carefully to absorb the per-device cost model. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Auvik's automated network discovery and real-time topology mapping is genuinely impressive — it saves our team hours of manual documentation every time we onboard a new client. The moment the collector is deployed, we get a live, accurate map of the entire network including switches, routers, firewalls, and even unmanaged devices. The multi-tenant dashboard is a huge win for MSP operations, letting us monitor all customer networks from a single pane of glass without constantly switching contexts. Traffic analysis (TrafficInsights) has been invaluable for troubleshooting bandwidth complaints, and the automated config backups for network devices give us peace of mind and audit-ready documentation. Alert quality is also better than most competitors — fewer false positives means our technicians actually pay attention when something fires. #### Cons Pricing is the biggest pain point — it is billed per managed device, which can add up quickly when managing large or dense networks, making it harder to maintain healthy margins for smaller SMB clients in Malaysia where customers are more price-sensitive. The onboarding learning curve is steeper than expected for junior technicians; the UI looks clean but the underlying concepts around collectors, sites, and device tiers take time to grasp. Reporting is functional but lacks the polish and flexibility we need for professional customer-facing reports — exporting and customising report templates feels limited compared to the rest of the platform. Integration options, while growing, could be deeper particularly around PSA ticketing workflows with tools more commonly used in the Asian market. --- ### Great product, that allows us to remotely manage network devices. - Overall rating: 5/5 - Reviewer: Jason L. - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: 3-5 years · weekly - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered We have been very impressed with Auvik as a product and a company. As long as we manage legacy devices we will continue to use Auvik. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Auvik works great to manage and troubleshoot our customers remote network devices. We use the config backup features and remote connectivity modules daily. #### Cons The product is pricey for managing network devices. And these days more vendors are providing their own cloud management solutions. So the usefulness of Auvik is getting less every year. --- ### Auvik rocks! - Overall rating: 5/5 - Reviewer: Thanya G. - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Auvik has been reliable, intuitive, and powerful tool, great visibility and automation. I’ll continue recommending it to clients and MSPs. Simply love it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how easy it's to set up, there's a training portal and Knowledge Base for any doubts or concerns that I have. Easy to deploy and easy to manage, support is very responsive, alerts can be customized or leave as default, how granular permission works and all the integrations it has. #### Cons There's no way to keep historic data of network devices, if a device goes offline there's no way to track where it was connected to and makes it harder to troubleshoot. --- ### Powerful and reliable network monitoring for MSPs - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The overall experience is good once the product is well configured at a client, it also integrates well with Connectwise RMM #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Auvik gives a quick overall view of the network. It's great for fast troubleshooting and insight. Also, the network device config backups can be a life-saver in critical situations. #### Cons We found that support can sometime be a little slow to respond when correcting bugs liked to the GUI. --- ### MSP NOC Resources Real Review - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: less than 1 year · weekly - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered As a help desk manager/resource who has to work after hours NOC alerts just getting to the correct place in Auvik can be hard but the feature set is amazing. It has everything we need as a small company to make sure our customers stay online. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how Auvik can just find all network devices and suggest what they are/what they do before I tell it. #### Cons The complicated interface can be hard to learn when coming from another platform. It was complicated for me personally never using a platform quite like Auvik. --- ### Auvik is amazing - Overall rating: 5/5 - Reviewer: Hemin K. - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered best Monitoring tool I have ever used. We currently relaying on Auvik alerts as our main monitoring source, I have been using it for almost two years, but I will never think there will be better tool for same purpose. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy of managing devices, the user interface is cool as you can have visibility to your network in best way. Great monitoring system, alert management, great customer support, one of the best remote access tools I have ever used especially for MSPs, as it makes very easy to add/ manage different sites. #### Cons cli integration needs more improvement, the web interface for CLI doesn't support all required feature for network engineers --- Showing 1 - 10 of 105 Reviews [See All Reviews](https://www.softwareadvice.com/observability/auvik-profile/reviews/) ## Auvik Popular Comparisons [ManageEngine OpManager vs Auvik](https://www.softwareadvice.com/observability/auvik-profile/vs/manageengine-opmanager/)[Site24x7 vs Auvik](https://www.softwareadvice.com/observability/auvik-profile/vs/site24x7/)[ManageEngine NetFlow Analyzer vs Auvik](https://www.softwareadvice.com/observability/auvik-profile/vs/manageengine-netflow-analyzer/)[ManageEngine OpUtils vs Auvik](https://www.softwareadvice.com/observability/auvik-profile/vs/manageengine-oputils/)[PRTG vs Auvik](https://www.softwareadvice.com/observability/auvik-profile/vs/prtg-network-monitor/)[Domotz vs Auvik](https://www.softwareadvice.com/observability/auvik-profile/vs/domotz-pro/)[Zabbix vs Auvik](https://www.softwareadvice.com/observability/auvik-profile/vs/zabbix/)[Atera IT Management vs Auvik](https://www.softwareadvice.com/help-desk/atera-profile/vs/auvik/)[NinjaOne vs Auvik](https://www.softwareadvice.com/observability/auvik-profile/vs/ninjarmm/)[Datadog vs Auvik](https://www.softwareadvice.com/observability/auvik-profile/vs/datadog/)[LogicMonitor vs Auvik](https://www.softwareadvice.com/observability/auvik-profile/vs/logicmonitor/) [Compare All Alternatives](https://www.softwareadvice.com/observability/auvik-profile/alternatives/) ## Other Top Recommended IT Ticketing Systems Software [SalesNOW](https://www.softwareadvice.com/marketing/salesnow-profile/) **4.6** (81) Recently recommended **62** times [Claritysoft CRM](https://www.softwareadvice.com/crm/claritysoft-profile/) **4.5** (256) Recently recommended **58** times [Quickbase](https://www.softwareadvice.com/crm/quick-base-profile/) **4.4** (334) Recently recommended **22** times [Symphony](https://www.softwareadvice.com/accounting/integratouch-symphony-profile/) **5.0** (1) Recently recommended **12** times Stuck Between Options? Our experts can help you compare Auvik with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice