--- title: "Lumigo Software Reviews, Demo & Pricing - 2026" description: "Review of Lumigo Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/observability/lumigo-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Cloud Management Software](https://www.softwareadvice.com/cloud-management/) / Lumigo Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Lumigo Review From $99/month Free version Free trial 2 plans On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Lumigo 4.7 [(26)](https://www.softwareadvice.com/observability/lumigo-profile/#reviews) Pricing Starting at $99.00 usage based per month Top Alternatives ### About Lumigo Lumigo is a cloud-based software that provides businesses with tools to monitor, analyze and identify potential issues across cloud applications. Using the automated distributed tracing functionality, professionals can visualize the flow of transactions across each service including third-party services. Lumigo provides a correlation engine, which allows organizations to view log entries and access debugging information about each transaction according to requirements. Managers can search for queries, filter them based on specific time frames and view the duration of each service. Additionally, supervisors can receive automated alerts about the impact of issues on applications using machine learning capabilities. Lumigo enables businesses to integrate the platform with AWS Lambda. Pricing is available on monthly or annual subscriptions and support is extended via FAQs, live chat and an inquiry form. Do you work for Lumigo? [Manage this product listing](https://www.g2.com/products/lumigo-lumigo/claim_requests/new?auto=true) ## Lumigo User Interface ## Popular Lumigo Alternatives Main Product Lumigo 4.7 [(26)](https://www.softwareadvice.com/observability/lumigo-profile/#reviews) Ratings Breakdown - 4.69Ease of use - 4.71Value for money - 4.81Customer support - 4.35Functionality Pricing Starting at $99.00 per month Alternative Product [Site24x7](https://www.softwareadvice.com/cloud-management/site24x7-profile/) 4.7 [(381)](https://www.softwareadvice.com/cloud-management/site24x7-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.50Value for money - 4.49Customer support - 4.63Functionality Pricing Starting at $10.00 per month Alternative Product [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) 4.4 [(3039)](https://www.softwareadvice.com/project-management/wrike-profile/reviews/) Ratings Breakdown - 4.18Ease of use - 4.20Value for money - 4.33Customer support - 4.31Functionality Pricing Starting at $10.00 per month Alternative Product [Datadog](https://www.softwareadvice.com/bi/datadog-profile/) 4.6 [(368)](https://www.softwareadvice.com/bi/datadog-profile/reviews/) Ratings Breakdown - 4.29Ease of use - 4.12Value for money - 4.28Customer support - 4.52Functionality Pricing Starting at $15.00 per month Alternative Product [New Relic](https://www.softwareadvice.com/devops/new-relic-one-profile/) 4.5 [(199)](https://www.softwareadvice.com/devops/new-relic-one-profile/reviews/) Ratings Breakdown - 4.21Ease of use - 3.95Value for money - 4.19Customer support - 4.54Functionality Pricing Available upon request Alternative Product [Splunk Enterprise](https://www.softwareadvice.com/aiops-platforms/splunk-enterprise-profile/) 4.6 [(265)](https://www.softwareadvice.com/aiops-platforms/splunk-enterprise-profile/reviews/) Ratings Breakdown - 4.13Ease of use - 4.26Value for money - 4.26Customer support - 4.52Functionality Pricing Available upon request ## Lumigo Pricing and Plans Starting price: $99.00 per month Free Trial Free Version Free $0.00 usage based, per month No plan information available Basic $99.00 usage based, per month No plan information available ## Lumigo Features - Popular features found in Cloud Management Capacity Analytics Compliance Management Disaster Recovery Event Logs Real-Time Monitoring Reporting & Statistics Resource Management Security Management Service Level Agreement (SLA) Management Third-Party Integrations - More features of Lumigo AI/Machine Learning Alerts/Notifications Application Management Baseline Manager Compliance Tracking Container Monitoring Cost Management Dashboard Data Visualization Diagnostic Tools KPI Monitoring Log Collection Log Management Monitoring Performance Analysis Performance Metrics Predictive Analytics Prioritization Real-Time Analytics Real-Time Data Real-Time Notifications Reporting/Analytics Root Cause Analysis Search/Filter Server Monitoring Threshold Alerts Timeline Management Troubleshooting Troubleshooting Reports ## Lumigo Integrations PagerDuty Integration rated undefined from -1 review Slack Integration rated undefined from -1 review ## Lumigo User Reviews ## Lumigo customer ratings - Overall rating: 4.7/5 - Total reviews: 26 ### Rating distribution - 5 stars: 20 reviews (77%) - 4 stars: 4 reviews (15%) - 3 stars: 2 reviews (8%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.7/5 - Customer support: 4.8/5 - Functionality: 4.3/5 --- Have you used Lumigo and would like to share your experience with others? ### Debugging made easy - Overall rating: 5/5 - Reviewer: Avigail B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2020 - Review source details: This review was submitted organically. No incentive was offered This is a very modern and usefull tool for the aws serverless stack. It is *very* easy to understand and use - definitely pays off! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros * No need of any conifguration, very easy setup to being with * Very informative pages such as full invocations details and parameters * Serverless specific alerts and errors #### Cons * cost alerts still doesn't fit all needs * some pages are slower to load #### Reasons for switching to Lumigo Cloudwatch didn't connect related invocations, and didn't give smart alerts --- ### Serverless observability made easy - Overall rating: 5/5 - Reviewer: Mathieu L. - Verified reviewer: Yes - Industry: Sporting Goods - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered Great experience overall. The product works well and is easy to implement and understand so we've got value out of it pretty quickly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Lumigo is very easy to implement and doesn't require to write specific code which means we can set it up on existing applications in minutes.Its tracing capabilities, down to each AWS SDK calls, and again without having to write any code, helps find what's going on in your application, for any traced request.The issue tab conveniently groups errors by origin, type and last occurrence, allowing our support teams to quickly triage errors no matter the number of generated error logs. It's also worth noting that Lumigo supports multiple integration (email, Teams, PagerDuty, etc...) to quickly alert the right people when an error occurs.Last but not least, we get a clear view of performance for each traced request, allowing us to optimize our applications. #### Cons Its tracing capabilities for containers are not (yet) up to par with the Lambda ones, but the product is improving on this point and headed in the right direction. #### Reasons for choosing Lumigo Better/clearer UI and ease of use.Better price. #### Reasons for switching to Lumigo As our platform grew, it became harder and longer to monitor it and find quickly the root cause of an issue, especially for requests spanning over multiples systems and generating a lot of logs. --- ### Lumigo Review - Overall rating: 3/5 - Reviewer: Tomer L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered We switched to Lumigo after Epsagon shut down due to cisco acquire. It started nicely, the onboarding was fairly good, but the longer we used it the more problems we encountered - bugs, slow loading times, budget reached very quickly etc. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros the UI is nice and clear. It's quite easy to find what you are looking for. Also, their support is fast and helpful. #### Cons The product itself is not so great. There are a lot of bugs, and with high volumes it starts to get real slow. also in a real life volume for production apps, it can get very expensive. #### Reasons for switching to Lumigo it was shut down and we had to find an alternative. --- ### Great platform for monitoring Serverless environments - Overall rating: 5/5 - Reviewer: Avner S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered We needed a tool to alerts us when Lambda functions have errors, and that can also provide us with the data to understand the failure exactly - where and why it happens. Lumigo came through and gives us that ability. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ability to dig into an invocation, seeing the logs, timeline, inputs and outputs and configuration, all in one place, is priceless and crucial to our issue debugging flows. #### Cons I would appreciate some heavier APM features like flamegraphs and in-code tracing. #### Reasons for choosing Lumigo DataDog was way too expensive and it's complicated pricing matrix made us feel it might get even more expensive without us really being able to predict that. #### Reasons for switching to Lumigo Epsagon closed and Lumigo was almost a drop-in replacement --- ### Smart APM for Serverless - Overall rating: 5/5 - Reviewer: Daniel L. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2020 - Review source details: This review was submitted organically. No incentive was offered Lumigo really helped us understand what's going on in our production and at the end of the day the time our team spend on debugging production issues was reduced drastically #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros * Ability to understand latency breakdown * get automated alerts on issues * understand cold start impact #### Cons I wish it would support Google cloud as well #### Reasons for switching to Lumigo We need a transaction level distributed tracing, cross Dynamo DB streams and SQS --- ### Observability and more - Overall rating: 5/5 - Reviewer: Dale M. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered The onboarding is excellent and the customer support is top-notch. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to see the different services, including 3rd party APIs, interacting with each other is excellent. They really know serverless and it shows in the product design. Even with several thousand lambdas and countless other services in our account, the lumigo dashboard is super quick and able to drill down into specific invocations with ease. #### Cons The monthly projected cost of each lambda needs to consider a longer time period to be more accurate, but it's workable as a guide even with the shortened duration of historical data it considers. --- ### Lighting the way to serverless monitoring - Overall rating: 5/5 - Reviewer: Caleb L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered Lumigo does the job it is meant to do very well with minimal setup and maintenance effort - a developers dream #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is incredibly easy to integrate into your environment, and it provides a lot of value out of the box without too much fiddling. The Live Tail feature is incredibly useful in debugging your code as you develop and test. And the alerting is super useful. #### Cons My least favourite feature is the dashboard. It provides the correct functionality but could allow for more customisability. --- ### Finally a solution with serverless as first-class citizen - Overall rating: 5/5 - Reviewer: Adi B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered Lumigo has allowed us to leap to a %100 serverless backend. Our backend is essential to tracking, analysing, and managing our large fleet of employees. When we started using Lambdas, it was a perfect fit. We never made the final leap because of the time it took to debug. Within 2 hours of using Lumigo, were sold. Finding bottlenecks in the system was an added bonus. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros * Excellent system visualisation graph. * Little effort to get started. * Fair pricing. * Responsive support team. #### Cons * Little support for legacy (monolith) services. * No support for containerised components. --- ### Lumigo helps to solve a real challenge - Overall rating: 4/5 - Reviewer: Stef C. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2020 - Review source details: This review was submitted organically. No incentive was offered Building serverless solutions has real benefits regarding development speed and reduced operational effort for many of our customers. However, with these benefits comes a challenge of getting a good insight into what is happened in the serverless microservices. This is the challenge that Lumigo has been solving in their own unique way. They make sure that their solution matches the serverless paradigm perfectly and are very customer focussed. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros - Easy to integrate with our serverless applications - Good UI/UX and easy to get both a high level and a low-level understanding of what is happening - Great support, and they really listen to the needs of their customers to improve their product #### Cons - No support yet for containers at this time --- ### Serverless Observability - Overall rating: 5/5 - Reviewer: Shai K. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered The customer support was really responsive #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Lumigo has improved my productivity when debugging serverless issues. It gives a very detailed transaction view of my serverless components. Definitely made my debugging easier than before #### Cons the website does not support all device sizes It only does serverless, so another solution is required for containers --- Showing 1 - 10 of 26 Reviews Load More Reviews ## See what companies are saying about Software Advice