Lumigo vs Open DevOps
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.7 / 5
4 / 5
Value for Money
4.7 / 5
4.2 / 5
Customer Support
4.8 / 5
4.1 / 5
Functionality
4.3 / 5
4.4 / 5
Last Review Written
August 2, 2024
July 17, 2023
Pros/Cons
Pros
- Good UI/UX and easy to get both a high level and a low-level understanding of what is happening. Great support, and they really listen to the needs of their customers to improve their product.
- The overall experience with Lumigo is really amazing as it's very new. But the way Lumigo is continuously developing itself with all the exciting features and webinars is amazing.
- The Live Tail feature is incredibly useful in debugging your code as you develop and test. And the alerting is super useful.
Cons
- We needed a tool to alerts us when Lambda functions have errors, and that can also provide us with the data to understand the failure exactly - where and why it happens.
- Nothing actually is there to dislike about the software.
- There's also no obvious way to populate the service map.
Pros
- This is the best product on the IT market because it has a user-friendly interface and the best technical documentation then I have seen before.
- It is a brilliant tool for both tech savvy or even otherwise and We have been using in our company over few years and we have customized to suit our needs very easily and good customer support.
- Once it has been configured, it works wonderfully well - consistently, reliably and with little effort to maintain it.
Cons
- How over due to so much features you might get lost in the beginning.
- Many developers I have worked with find Jira with confusing user interfaces, it's hard to find tasks assigned to a particular developer.
- I am currently working as a software developers team leader/scrum master and in our company, no one used Jira before I came here.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
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Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
