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> Reviews of onPhase. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if onPhase is a good fit for you!

Source: https://www.softwareadvice.com/ocr/docuphase-profile/reviews

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onPhase Reviews

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[Overview](https://www.softwareadvice.com/ocr/docuphase-profile/)

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# onPhase Reviews

## Reviews Summary

## Overall Rating

4.5

* * *

## Ratings Breakdown

5

(78)

4

(36)

3

(10)

2

(2)

1

(1)

## Secondary Ratings

Ease-of-use

4.4

Customer Support

4.4

Value for money

4.2

Functionality

4.3

* * *

### Pros

"It logs every activity which is performed on particular document which makes the environment compile and reliable."

"so far, your customer service has been able to do a conference call with me and our IT dept so that we can update changes to our system to match your changes to get us back up and running."

"Over the last 6+ years we've built more than a dozen flows that have some pretty complex logic which integrate with our internal systems via the Database connector."

### Cons

"Does not handle exceptions very well and when you need support for small configuration changes or ERP integration issues their pro services group is unresponsive."

"Performance-wise, it can be sluggish when loading large documents, taking several minutes to complete."

"If I'm being honest, I don't think there is a specific feature I did not like."

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onPhase Reviews, Pros and Cons - 2026 Software Advice