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DocuPhase vs Google Drive

DocuPhase vs Google Drive

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Overall Rating
4.5 (85)
Ease-of-Use
4.4 / 5
4.7 / 5
Value for Money
4.2 / 5
4.7 / 5
Customer Support
4.4 / 5
4.4 / 5
Functionality
4.3 / 5
4.6 / 5
Last Review Written
May 1, 2024
October 3, 2024
Pros/Cons
  • Pros

  • I like the ease of this program. Training is extremely simple for a program like this and document retrieval is super fast.
  • Can be used to automate and store documents for any process, department or team and has outstanding integration capability.
  • With customization capabilities and impressive search functionalities, it offers scalability and ease in finding results.
  • Cons

  • It can be hard to use and find documents as well as some features. Those who are not tech savy will struggle to use it.
  • The software should be made to recognize duplicate entries. It does not prevent duplicate entries which wastes time once the error is found.
  • Wait is too long for iDatix customer support, bad for keeping day to day business afloat.
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  • Pros

  • The price point is excellent and using it with the rest of Google suite (workplace) offerings is seamless. It is good on desktop or in mobile applications.
  • The east access, user friendly, easy UI, great support. It is the best way to carry all your files with you anywhere.
  • It is a very useful tool for storage for example if you want to share large files format to your customer or supplier you can share it to them easily and the Google drive is very user friendly.
  • Cons

  • Also, sometimes when I uploaded files from my phone it took forever to upload and it stopped, giving me errors. This was a while ago, but it happened for almost 3 months and it was quite annoying.
  • Trying to copy information or keep formatting from the Drive to other software is terribly inconsistent and a pain to fix.
  • Google changed the quotas for my available data storage which required me to archive my Google Drive content or I was in danger of my Gmail and other services losing functionality.
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Pricing Range
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$
$
$
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$
$
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$
Product Demo & Screenshots
Product Demo
N/A
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2024

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

8 Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos