DocuPhase vs Microsoft SharePoint
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.4 / 5
4.1 / 5
Value for Money
4.2 / 5
4.2 / 5
Customer Support
4.4 / 5
4.1 / 5
Functionality
4.3 / 5
4.3 / 5
Last Review Written
May 1, 2024
September 3, 2024
Pros/Cons
Pros
- I like the ease of this program. Training is extremely simple for a program like this and document retrieval is super fast.
- Can be used to automate and store documents for any process, department or team and has outstanding integration capability.
- We are very happy with how the software works and how well we are able to maintain various files and electronic records. Customer service is great.
Cons
- It can be hard to use and find documents as well as some features. Those who are not tech savy will struggle to use it.
- The software should be made to recognize duplicate entries. It does not prevent duplicate entries which wastes time once the error is found.
- Wait is too long for iDatix customer support, bad for keeping day to day business afloat.
Pros
- A great and easy to use product that integrates seamlessly into windows. I enjoyed using it to quickly share files.
- Sharepoint does a good job of sharing content within and between teams by using Sharepoint as an intranet. Sharepoint has good version control for documents which can be useful.
- We have used this program for years - we started using it when we moved to a paperless company. This has great storage capacity - and the ease of finding documents is great.
Cons
- The search feature does not work too well and we find it odd that you have to open a text file and then open it again to edit it.
- Inability to drag and drop. At times only option is to download or upload files on to SharePoint.
- We need to depend on Microsoft support team for troubleshooting issues by providing the correlation id of the issues. The 5000 row limit of the List is the most annoying limitation of the SharePoint.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
9 Recommendations
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
