--- title: "Apryse PDF SDK Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Apryse PDF SDK. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Apryse PDF SDK is a good fit for you!" source_url: "https://www.softwareadvice.com/ocr/pdftron-sdk-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Document Management Software](https://www.softwareadvice.com/category/722-document-management/) / [Apryse PDF SDK](https://www.softwareadvice.com/ocr/pdftron-sdk-profile/) / Apryse PDF SDK Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/ocr/pdftron-sdk-profile/) Reviews [Alternatives](https://www.softwareadvice.com/ocr/pdftron-sdk-profile/alternatives/) # Apryse PDF SDK User Reviews ## Reviews summary - Overall rating: 4.1/5 - Total reviews: 31 ### Secondary ratings - Ease of use: 3.9/5 - Customer support: 3.8/5 - Value for money: 3.6/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 13 reviews (42%) - 4 stars: 13 reviews (42%) - 3 stars: 2 reviews (6%) - 2 stars: 1 reviews (3%) - 1 star: 2 reviews (6%) ### Most mentioned pros - So far, updates, customer service, and technical support have all been satisfactory. - it was very easy to integrate it in our cloud-solution ### Most mentioned cons - PDF editing APIs are not working for many cases - not matching fonts, styles, line spacing, layouts, etc. - Different methods from their SDKs (Webviewer client side, Nodejs server side and Java server side) we always got different errors during API calls. - We tried, unsuccessfully, manipulating the interface to implement a similar experience you get when signing in Docusign for example. If the UI is painful to work with, using the digital signature APIs a whole set of problems. ## Apryse PDF SDK customer reviews Showing reviews 1-25 of 31 (page 1). ### Very Disappointing Experience with Apryse - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: less than 1 year · monthly - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered My experience with Apryse has been extremely disappointing. I worked on their SEO/link-building request for more than a month, completed the requested work, and the link was successfully placed, but I still have not received payment. Initially, I was given one specific placement request. I completed it and got the link live. After that, the requirements were changed, and I was asked to get a different link placed. I completed that request as well. For transparency, here is the timeline and evidence: Original request: https://prnt.sc/L0vjurPFTvD4 First link placed: https://prnt.sc/awXY60M8L8LV Changed request: https://prnt.sc/vXCncbe6-i1r Second link placed: https://prnt.sc/TMJ4HD_ffDym Placement: https://visme.co/blog/interactive-pdf/ Target: https://apryse.com/blog/auto-tagging-pdf-ua-compliance Despite completing the work and fulfilling the revised request, the payment is still outstanding. If there was no budget available, I don't understand why someone would be hired, asked to spend more than a month working on the project, and then not be paid after the work is completed. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing positive to mention. My overall experience was disappointing, especially regarding payment and communication. #### Cons The biggest issue was poor communication, changing requirements after delivery, and failure to make payment for completed work. --- ### Negative, expensive, slow. - Overall rating: 2/5 - Reviewer: Logan V. - Industry: Computer Software - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Products as packages that run in our users browsers as javascript or on our infrastructure should not be metered. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 1/5 #### Pros Features, if they were available in a stable and reliable format. Issues with crashing blocks most features from being viable. #### Cons Crashing on mobile devices. It frequently crashes with effectively makes the product unusable past a quick view. --- ### PLM System Administration - Overall rating: 4/5 - Reviewer: Sujit P. - Industry: Consumer Electronics - Company size: 501-1000 employees - Product usage: less than 1 year · monthly - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to use the application (both overlay and text comparison). Web Viewer compare application is easy to install. #### Cons The Web Viewer comparison tool Hard to implement the changes, once implemented we don't have issues. --- ### A world class document viewing and manipulation SDK. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Legal Services - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, working with Apryse for the last 7 years has been a critical part of business. The experience of using the SDK has been robust with professional out of the box. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Apryse is a feature rich, all in one SDK for document viewing and manipulation. It offers rich documentation, high customisability and excellent user experience out of the box. The support community is active and makes resolving issues easy. #### Cons The SDK does not support PHP very well. In addition, it does require React knowledge for meaningful customisation. Newer features sometimes lack the customisability of some more established features. --- ### Apryse in our Spring boot app and use of Word templates to PDF - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Government Administration - Company size: 501-1000 employees - Product usage: 1-3 years · weekly - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Easy to set up in our Java Spring boot application and generated PDF from our Word templates get all layout right from our template, which is very important. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to generate PDF from Word templates. Works great with simple syntax in the template to generate dynamic tables with JSON-data input. It works great for us #### Cons Should be easier to grant a license for unlimted generation of PDFs. Not always easy for a company to know how many PDFs they will create in a year --- ### Seamless experience - Overall rating: 4/5 - Reviewer: Samridhi G. - Industry: Real Estate - Company size: 11-50 employees - Product usage: a free trial · monthly - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We are very pleased to find that adding new features and migrating to a new version is so straightforward. The annotation tools are exactly what we needed for an internal document collaboration tool. #### Cons Although there is nothing negative about what they offer today, I would like them to add additional PDF services. These issues often took a while to resolve, sometimes taking months, but they were ultimately fixed. Fortunately, older versions would still work which gave us the option of rolling back while waiting for a fix to arrive. --- ### Good tool, excellent support - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 501-1000 employees - Product usage: less than 1 year · daily - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Thank you to the very responsive support team I was able to quickly transition to the PDF SDK. I also like that the API is similar to that used by Apryse web viewer. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I've used iTextSharp in the past, the PDF SDK is different but has excellent support for annotations #### Cons Mostly documentation, which would benefit from more examples of common use scenarios. Licensing is a little wonky --- ### Support and PDF editing functionalities need a lot of improvements - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: 3-5 years · monthly - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We were Apryse customers for two years, but the experience was underwhelming. Customer support was minimal — the only time we could reliably speak with someone was right before renewal. We also couldn’t fully adopt the SDK in production due to numerous unhandled edge cases in its PDF editing API, and their team was reluctant to make improvements to address our needs. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros PDF viewer functionality is comprehensive - allowing people to view, search, annotate, edit and download. #### Cons PDF editing APIs are not working for many cases - not matching fonts, styles, line spacing, layouts, etc. --- ### Easy To Use, Difficult to Customize - Overall rating: 4/5 - Reviewer: Rick B. - Industry: Government Administration - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: April 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great then frustrating. Great in that we were able to implement and tweak easily with your support team's help.Frustrating with certain "gotches" like client adding text to the DOCX file and seeing footers moved to next page. I have not been able to overcome that issue as yet. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Quick and easy implementation on a new project #### Cons I made use of a ready-made pdftodocx.exe from your downloads. It works well except for some things. I need to make use of the full SDK in order to take advantage of the latest developments as you are not providing a ready-made pdftodocx.exe any longer. --- ### Cannot install my perpetual license - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Information Services - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered Cannot move license to a new server if I dont buy a new license. This is the reply from the service: " Hi [SENSITIVE CONTENT] , Sorry, we can't help you any further here without a current license subscription. " I sent them a screen shot with an error indicating that the switched of the license activator server! #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros It was the first pdf converter. Now I found cheaper but FASTER alternatives #### Cons Really disappinted about how pdftron is treating old Activepdf license buyers. I have a perpetual license that no longer activates because of not-working service from them. Contacted the support: they asked me to buy a support contract, that is sold only with a new license. They think I need support, but I only need to move the license to a new server. Online activation return "there was an error parsing the returned data". --- ### Go-to market failure, product failed to meet requirements and no refund - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered Sales team communicated that we could test the Webviewer module for free as it is open source, but having access to test the digital signature module we needed to subscribe the add-on. We were pressured in time and we agreed to pay in advance to have access to the feature. Wrongly were we aware that we could test the whole suite of add-ons for free using the trial key.After 6500$ invested in PDFTRON, their product simply didn’t work as advertised, leaving us empty handed and a whole mess to cleanup up in our product.I could stop here, but things got worse afterwards. We were extremely frustrated with this situation. Missing our go-live target was a strong blow to the team that had a major job to implement everything from scratch properly.So we reached out to PDFTRON to get our money back. We got barriers upon barriers, calls after calls, departments after departments and the same message “This issue is in management hands and I cannot do anything about it.”.Another module we requested was PDF/A conversion. After testing with many different files, we found one situation were the conversion failed. So we could not rely on it.For reference, we started implementation on September 12, 2022. Our go-live target was October 20, 2022. On November 30, 2022, we decided to give up on PDFTRON. On January 30, 2023 we are still waiting for a proper response and our money back. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Having a suite of products around PDF covers all our needs. Even though it didn’t work for us. #### Cons Our relationship was painful from the start.We were announced that our use case for digital signatures was pretty common and would be a 2 week integration effort.Those 2 weeks turned into more than a month!Working around PDFTRON Webviewer to customize behavior is almost impossible.We tried, unsuccessfully, manipulating the interface to implement a similar experience you get when signing in Docusign for example.If the UI is painful to work with, using the digital signature APIs a whole set of problems.Our requirement for digital signatures was to sign the document hash externally, through multiple providers, and use PDFTRON to complete the signing process.Well, after trying 3!! Different methods from their SDKs (Webviewer client side, Nodejs server side and Java server side) we always got different errors during API calls.We reported all this issues to their support and got into video calls with the product tech team as well. They got to see the errors first hand and could not reproduce. Please consider this fact as well: the time to answer a ticket was more than a week!! We had to pressure their team to get an answer and to this day no solution was presented. In the end we gave up.Pricing transparency is a big con in PDFTRON. Everything is an add-on, requiring specific licensing terms and contracts. --- ### Not happy at all with support we are seriously looking at alternatives if support does not improve - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: February 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Sales team are good but Technical support not listening to us or not helpful on critical issues. eg.. Digital signature issues,. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Compared to Adobe it is hard to find anything as good. This was the best alternative at the time. #### Cons Service on issues and features is slow and they do not listen and push back. They close tickets that are not resolved...very annoying issues system. #### Vendor response Thank you for your feedback. We're sorry to hear that the tech support experience did not meet your expectations. Our support team will reach out to you directly and assist with any critical issues you're facing. Replied February 2022 --- ### PDFTron has been an outstanding addition to our product offering - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros We use PDFTron in thousands of instances daily. The solution is used to render creative files and office files into PDF and then to allow us to manage annotation and mark ups. #### Cons the set up of the product takes some consideration, it is important you set it up appropriate for your needs else it will cost you time. --- ### Fantastic PDF tool - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: less than 1 year · weekly - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros PDFtron is a fantastic pdf tool with rich product offerings from annotations to signatures, it has got everything covered. Integration of web and SDKs was very easy. Support and documentation is also top notch. #### Cons Pricing needs to be more transparent and also it is comparatively on a higher end in comparison to competitors in the market. --- ### Best PDF Editing SDK - Overall rating: 5/5 - Reviewer: Anil S. - Industry: Information Services - Company size: 2-10 employees - Product usage: less than 1 year · monthly - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. So far, updates, customer service, and technical support have all been satisfactory. Much better than the competition. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros PDFTron is an excellent application for working with PDFs. The SDK was simple to integrate into our program, and we have now extended it out to our application. Overall, it's an excellent product. #### Cons It is difficult to configure and integrate the SDK with our software product. The documentation is also out of current, thus embedding takes time. --- ### Great product to increase your customer's ability to collaborate - Overall rating: 5/5 - Reviewer: John Y. - Industry: Internet - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Above average so far. Our team has been able to fully implement this solution during the course of a quarter. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Easy way to elevate our collaboration offering by providing means for our users to annotate and then communicate on a file. #### Cons A few of the workflows are a bit confusing for users. Also the support team is not all that responsive --- ### Apryse makes it easy for small product companies to deliver professional features - Overall rating: 5/5 - Reviewer: Kyle K. - Industry: Computer Software - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: April 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros As a one person product team I was able to implement Apryse in a matter of days and offer a whole new set of features to our customers #### Cons Earlier on the documentation left me wanting more, but it has improved over the years. --- ### Enterprise level functionality but still easy to use - Overall rating: 5/5 - Reviewer: Steve H. - Industry: Insurance - Company size: 501-1000 employees - Product usage: less than 1 year · daily - Reviewed: December 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The pre-sales technical support was excellent and made it really fast and easy to spin up a POC . #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros PDFTron was by far the most feature rich product offering we looked at. Also the fact that they don't just wrap another open source rendering engine like PDFium gave us confidence they had built their product from the ground up and had total control. #### Cons The price tag was on the higher end compared to other alternatives but for enterprise software I think its worth it for all the features they offer. They were also flexible during pricing talks to find a comfortable landing spot that worked for both parties. --- ### Best PDF SDK in the market - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. All good so far. Much better than competitors #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Updates, Customer support, Technical Support #### Cons Nothing, I am struggling to find out something negative --- ### Leader in the industry - Overall rating: 4/5 - Reviewer: Pablo R. - Industry: E-Learning - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: December 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I consider it as a leader in the industry. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Quite comprehensive product based on the company development with no dependencies -as far as I know- with open source libraries. #### Cons Moving from one version to another is not that smooth process. The product is rather expensive. --- ### Product Enhancement Review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Aviation & Aerospace - Company size: 1001-5000 employees - Product usage: 1-3 years · daily - Reviewed: December 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall it's a great product and you have excellent customer support. I just need some better transparency and clarity on the pricing and inclusion of our current license. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The SDK was easy to incorporate into our software and we've rolled out to our application #### Cons The biggest gap is pricing transparency. It's confusing to understand what is included, what we have access to within our account, etc. --- ### XFA Solution - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Insurance - Company size: 501-1000 employees - Product usage: 1-3 years · daily - Reviewed: February 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We were facing an issue with over a million XFA PDFs in our imaging system. These weren't your normal XFA documents, they were very unique in how they were created. We talked with various vendors. All of them advised that we couldn't automate the flattening of these documents. PDFTron didn't back away from the challenge. Correy and Johnna did an outstanding job of working with us to come up with a solution utilizing the PDFTron products. I am very impressed with the tenacity at which they approached the challenge. I would strongly recommended PDFTron and the people behind the products! #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Expertise in working with PDFs and Customer Support #### Cons Haven't found any at this point in our project --- ### PDFTron Doc Conversion - Overall rating: 5/5 - Reviewer: Ashish M. - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: 3-5 years · daily - Reviewed: December 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ease of use; easy interface; new features #### Cons Not many issues with the software to mention. --- ### The best solution for PDFs on the web - Overall rating: 5/5 - Reviewer: Alex K. - Industry: Architecture & Planning - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: February 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros PDFTron's Webviewer is a fantastic tool for working with PDFs in a web browser. The support and documentation is great, and the SDK is very flexible to fit many different use cases. #### Cons The cost of PDFTron is high. The importance to our business justifies the cost, but it was definitely a hurdle for us when comparing this product to other PDF web solutions. --- ### Great software, but still some work to be done. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Legal Services - Company size: 201-500 employees - Product usage: 1-3 years · daily - Reviewed: December 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros PDFtron is a great company to work with. When we started using them there were many features that were missing, however they have continually worked with us to improve the product and make it a better product suite. #### Cons Occasionally support can be lacking and the developers are left to struggle through it themselves. ---