All Amazon Pay Reviews
1-25 of 90 Reviews
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Raj
Verified reviewer
Mining & Metals, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Amazing cashback with excellent wallet services
It is the place to be if you want a well-managed wallet. Get the convenience of online payments and earn generous cashback too.
PROS1. Create a wallet with Amazon and enjoy unlimited generous cashback schemes ranging from bank offers, co-branded credit cards, and direct offers. 2. You can scan a QR to pay money at shops, pay to friends, transfer money, or get payments. 3. It is super easy to pay all sorts of utility bills, rent, recharges, premiums, buy tickets, make investments, make donations, and almost do anything you can think of from a never-ending list of options. 4. Repeat payments are more manageable with automatic links created for previous charges. 5. It reminds you to make payments on due dates. 6. You can check all the transactions in your wallet along with cashback received any money added. 7. There are various rewards in the form of scratch cards, featured prizes, and special schemes and quizzes. 8. You can link bank accounts with UPI or add all your debit or credit cards. 9. You can also gift with gift cards that can be loaded instantly. 10. If you have completed KYC, you will get the full features of the wallet.
CONS1. After a payment transaction, if you go back, it keeps showing the old payment screens, adding to the confusion. 2. You get many irrelevant cashback schemes too. Instead, the plans should consider explicit customer preferences. 3. You get endless emails and notifications for every small change in wallet activities. 4. Sometimes, bank payments get stuck, and you may get caught in awkward situations. 5. If you have already paid a bill on another platform, it keeps reminding you to pay.
Mohammad
Verified reviewer
Computer Software, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
"Most proper and secure payment merchant website."
#We can do payment for various thing like phone bill, credit card bill and many more.#We can convert money into gift card also.#Direct money transfer through scanner.#Only one Amazon account needed for using whole features.
PROS#My experience with Amazon pay is really great and time saving.#It allows us to pay via UPI which is really so much fast and secure and easy to handle UPI.#It also provides us option to use Amazon pay later account so that advance amount can be used by us on-time.#Regular offers and deals were provided by amazon on Amazon pay payment.#As it is maintained by amazon so no trust issue, I can be sure about security of data and money also.
CONS#Overall it is good , but its UI little bit not easy to use for new people. #There is no any single app for amazon pay so that we can directly use for only payment purpose. We must have to through amazon marketing app.#Heavy app sometimes takes time to render anything.
Anand
Verified reviewer
Management Consulting, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2023
Amazon Pay Review
Amazon Pay is very easy to use and user-friendly. Time taken for the transition is very and we will get many cashback and coupon. Adding money is also very simple
CONSAmazon Pay sometimes it is slow, and it takes time to transfer money
Chigurupati
Education Management, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed June 2023
""Shop And Pay Anywhere ""
Amazon pay has different benefits to use like it is very convenient to use. And have multiple payment options. And integrated to many other softwares and trusted security. And the problems are separate application, some extra charges and interface of the application and lagging issues. And some data sharing and some extra transaction charges.
PROSNow a days Amazon pay became a need for people for making online payments. Because it is very easy to use. And can earn different types of rewards by making a payment and can use rewards in various other payments. And we can pay bills and recharges using Amazon pay. And this is integrated to various online billing platforms to make online payments like book my show, Amazon etc ..So using Amazon pay is very easy.
CONSThe dislike about Amazon pay is that it does not have a separate application to make a payment, whenever we have to use Amazon pay we have to use Amazon application to make a payment. And the Amazon application interface is not good. And sometimes the application does not opens and lags some times
César
Verified reviewer
Computer Hardware, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed May 2022
A very specific option, but with great benefits!
During the time I used Amazon Pay I had an excellent experience, it never failed me, I was always sure that the transactions were going to be secure, and very few companies can assure you of that. It is an excellent service to take into account.
PROSFrom Amazon Pay you can always count on the trust and security that the company gives you when making transactions, it is a very transparent process that gives security to the buyer. The transaction speed is impressive, it works very fast from anywhere in the world. The integration with the Amazon store makes it the best option if you are a regular buyer of this digital store. In addition, it has many other tools that improve the experience, from payments to third parties, payments for vital services, etc. Amazon Pay is an excellent service, highly recommended.
CONSOutside the Amazon store, it loses a lot of power because many web pages do not allow payments with this service.
Ajoob
Verified reviewer
Chemicals, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Most useful payment method.
Amazon pay helps us in Making bill payments and accepting invoice amount from the customers. The customers can simply transfer money to the organization account by scanning the upi qr code at the office.
PROSAmazon pay is the best payment software for money transactions in realtime. Amazon pay helps to transfer money from one account to another account without any complications. Amazon pay uses UPI transaction for money transfer which only needs a mobile number or upi id for transferring money. And the amount will be credited in realtime.
CONSNo issues are noticed. The software works perfectly.
Yohan
Verified reviewer
Telecommunications, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
A Highly Beneficial Online Payment Making Tool
Amazon Pay is still a vibrant payment option that users prefer to make online payments. It has incredibly efficient and highly satisfying customer support. I feel that Amazon should provide impressive cashback offers to attract users.
PROSAmazon Pay is an instantaneous payment option that facilitates swift payments of my bills. Moreover, its speed of payment is flawless that works efficiently without any delays.
CONSAmazon Pay's interface is quite inconvenient and cumbersome to operate. Also, it does not provide satisfying cashback compared to its competitors. Moreover, I feel that Amazon must bring exciting offers to attract users.
Ganisetti
Verified reviewer
Higher Education, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
Multiple purpose Application
The overall experience with Amazon pay is very good. We can make online payments very easy. In this ekyc is very easy. It allows all card processings.
PROSAmazon pay provides better experience on online payments, we can also used for online shopping , they are providing wide range of features. Wallet is help for instant payments like recharge, online shopping payments make easy.
CONSThey are having some minor issues using Amazon pay. In this page loading takes time.
Sarah
Information Technology and Services, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Pay The Amazon Way
Amazon Pay is one of the fastest and quickest forms of payment processing. It gives me the option for maximum integration when purchasing merchandise for my company outside of the Amazon.com website.
CONSI do not necessarily have anything bad to say about it except for excessively trying all forms of payment even at times I do not choose to save my payment information it will still try to use past payment types to pay for subscriptions and other things.
Allison
Information Technology and Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2023
The convenient way to make payment
Amazon pay is very secured which is important to me, it's transaction are also instant, amazon pay is also very easy to use.
CONSIt doesn't support enough integrations in my opinion.
Naveen
Education Management, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Simplify Your Transactions with Amazon Pay
Amazon Pay is a reliable and convenient payment option for those who frequently make online purchases. With its user-friendly interface, security features, and rewards program, it offers a great alternative to traditional payment methods.
PROS1. Amazon Pay eliminates the need to enter your payment information on every website you visit, making the checkout process quick and easy.2. With Amazon's secure payment system, you can be sure that your payment information is kept safe and secure.3. Amazon Pay often offers cashback and other rewards for using their service, providing users with additional savings and benefits.4. Amazon Pay is integrated with many popular online stores and services, making it a versatile and convenient payment option.5. Amazon Pay has a user-friendly mobile app that enables users to make payments from their mobile devices.
CONS1. While Amazon Pay is available on many websites, it is not yet universally accepted, which may limit its usefulness for some users.2. Since Amazon Pay is a service offered by Amazon, users may feel uneasy about relying solely on one company for their online payment needs.
Sanganagouda
Education Management, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
Secure Your Online Payments with Amazon Pay
Amazon Pay provides a fast, secure, and convenient payment option for online shoppers, especially those who already have an Amazon account. It is free and also you get great offers in the form of cashbacks.
PROSThere are many benefits of Amazon Pay like-1. Fast and easy checkout process.2. Integration with various online stores and services3. Offers cashback and other discounts to users4. Convenient mobile app for easy payment on-the-go5. No additional fees for using Amazon Pay6. Great customer support.
CONSOffline market still needs to be covered. Unable to link multiple bank accounts to a single Amazon Pay account and does not offer support for cryptocurrency payments.
Aditya
Computer Software, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Effortless and Secure: My Amazon Pay Experience
Overall, using Amazon Pay to make online purchases is simple and secure, especially if you already have an Amazon account. Yet, some users may find it less desirable due to its limited acceptability and lack of buyer protection.
PROSImpressive transaction speed; it operates quickly from any location in the world. It is the finest choice because of its interaction with the Amazon shop. It also provides a wide range of additional features, such payments to third parties and payments for essential services, that enhance the user experience. I think Amazon Pay is a great service and would strongly suggest it.
CONSThe functionality of the Amazon Pay wallet are extremely limited; if you have money in your wallet, you can only use it for purchases, recharges, etc. You can't do that if you have to send your friends wallet money or if you want to pay in a store.
Anonymous
10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
" The best payment processing tool "
My overall experience is too good, I love to pay with amazon pay and I am getting regular reward coupons and cashback. I will recommend everyone to use amazon pay.
PROS. Amazon Pay is very easy to use . Easy installation and implementation . High-quality customer support services . The most loved thing about amazon pay is its cash back reward on every payment . Very well organized dashboard . Many facilities like Mobile recharges, DTH recharge, flight tickets, and many more services make my life easy . Safe, secure, and reliable tool
CONSThere are some lags during payment sometimes which may be bank server issues or network connection issues, I don't think I have any proper reason to dislike this product. I'm using it daily, it is a very good tool.
Anonymous
10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Best Payment and Shopping options in e-commerce website.
Overall it's a great payment platform with great e-commerce website. It's an all in one package.
PROSIt is very easy to use and convenient, also it give a lots of cashback prices
CONSWe cannot transfer cashback to our bank account.
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed August 2021
Good for online payments
It is a fast, reliable, and easy-to-use payment platform. As it is developed by Amazon it has one of the fast servers.
CONSIt does not support visa/MasterCard gift cards as the payment input
Souleymane
Verified reviewer
Mining & Metals, 5,001-10,000 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2023
A highly reliable online payment service.
Amazon Pay has greatly facilitated my online payments without the need to physically go anywhere, which is highly satisfying for someone who makes multiple purchases.
PROSAmazon, in my opinion, offers many advantages by simplifying the payment process through the automation of payment information input. Although it is designed for online payments, Amazon Pay can also be used for physical payments.
CONSAmazon is a good online payment service, efficient and secure, but nevertheless, there can be scams sometimes involving gift cards.
Pratap
Higher Education, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Best platform for online payments
Amazon Pay is definitely used for easier transfer of money. It will be used for buying different products in the Amazon website.
PROSThe Amazon pay service is used all over the Amazon marketplace and also in various third party websites. This service also includes a e-wallet which will provide the smoother online transactions. Also provides the credit services.
CONSAmazon Pay has several services on its platform. The home page contains too much options in it. Which creates the confusion among the users.
Emanuela
Higher Education, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Application available several service options in the convenience of our homes facilitating our daily
I really like the quality of the application in my point of view one of the best cost-benefit.
PROSThe ease of using the application on the cell phone without crashing.
CONSIt should release more movie options for kids.
Arvind
Verified reviewer
Telecommunications, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2022
My Preferred Online Bill Payment Tool is Amazon Pay
Amazon Pay is my preferred online bill payment tool. The process to pay the bills is very simple and the most intriguing thing is that the payments never fail; they are successfully paid without any delays.
CONSAmazon Pay provides limited offers as well as cashbacks to the operators. There are extensive offers on the other online payment software compared to Amazon Pay.
Neeraj
Verified reviewer
Hospitality, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2022
Solution for Online Payments
I am using Amazon pay from a long time and i believed that it's the best payment app, you can pay bills, do recharges, but tickets and many more. It provides many cashbacks and discounts on every payment.
CONSThere is a feature missing form Amazon pay is you can't transfer Amazon pay balance directly to your bank account other than this there is nothing to dislike about Amazon pay.
Kristi
Retail, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2023
Great integration for small business
Good integration, easy to implement. Good integration with woocommerce
PROSOne click ordering and payment is awesome and Amazon has a lot of brand loyalty— another simple option for customer check out.
CONSSometimes not as seamless as it could be (extra logins, etc)
Stephen
Chemicals, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Amazon pay can save your day
My overall experience with Amazon pay has been amazing. It keeps all the payments secure and guarantees me in my accounts will not be hacked. Thank you Amazon.
PROSI really love the way that my credit card information stay safe with Amazon as I purchase products from companies that I would not trust with my credit card information otherwise. Thank you Amazon for this amazing service.
CONSAbsolutely love everything about this service and would not change anything.
Joanna
Hospitality, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Amazon Pay
I like that is secure, with fraud protection
CONSI don’t like that may not be available in all countries
William
Internet, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed March 2022
Not for us
Amazon as a processor is nothing to write home about. I don't believe it hurts our business overall not having them as an option.
PROSAdds legitamacy to your business having the option.
CONSAmazon is slow pay. The slowest of all the processors...and the percentage the take in fees is on the higher. Also, they arbitrarily pulled the plug because of one product thst was misconstrued as something other than a upper tier first aid/responder system.