All Amazon Pay Reviews

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User Profile

Raj

Verified reviewer

Mining & Metals, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Amazing cashback with excellent wallet services

It is the place to be if you want a well-managed wallet. Get the convenience of online payments and earn generous cashback too.

PROS

1. Create a wallet with Amazon and enjoy unlimited generous cashback schemes ranging from bank offers, co-branded credit cards, and direct offers. 2. You can scan a QR to pay money at shops, pay to friends, transfer money, or get payments. 3. It is super easy to pay all sorts of utility bills, rent, recharges, premiums, buy tickets, make investments, make donations, and almost do anything you can think of from a never-ending list of options. 4. Repeat payments are more manageable with automatic links created for previous charges. 5. It reminds you to make payments on due dates. 6. You can check all the transactions in your wallet along with cashback received any money added. 7. There are various rewards in the form of scratch cards, featured prizes, and special schemes and quizzes. 8. You can link bank accounts with UPI or add all your debit or credit cards. 9. You can also gift with gift cards that can be loaded instantly. 10. If you have completed KYC, you will get the full features of the wallet.

CONS

1. After a payment transaction, if you go back, it keeps showing the old payment screens, adding to the confusion. 2. You get many irrelevant cashback schemes too. Instead, the plans should consider explicit customer preferences. 3. You get endless emails and notifications for every small change in wallet activities. 4. Sometimes, bank payments get stuck, and you may get caught in awkward situations. 5. If you have already paid a bill on another platform, it keeps reminding you to pay.

User Profile

Mohammad

Verified reviewer

Computer Software, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

"Most proper and secure payment merchant website."

#We can do payment for various thing like phone bill, credit card bill and many more.#We can convert money into gift card also.#Direct money transfer through scanner.#Only one Amazon account needed for using whole features.

PROS

#My experience with Amazon pay is really great and time saving.#It allows us to pay via UPI which is really so much fast and secure and easy to handle UPI.#It also provides us option to use Amazon pay later account so that advance amount can be used by us on-time.#Regular offers and deals were provided by amazon on Amazon pay payment.#As it is maintained by amazon so no trust issue, I can be sure about security of data and money also.

CONS

#Overall it is good , but its UI little bit not easy to use for new people. #There is no any single app for amazon pay so that we can directly use for only payment purpose. We must have to through amazon marketing app.#Heavy app sometimes takes time to render anything.

User Profile

Anand

Verified reviewer

Management Consulting, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2023

Amazon Pay Review

PROS

Amazon Pay is very easy to use and user-friendly. Time taken for the transition is very and we will get many cashback and coupon. Adding money is also very simple

CONS

Amazon Pay sometimes it is slow, and it takes time to transfer money

Chigurupati

Education Management, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed June 2023

""Shop And Pay Anywhere ""

Amazon pay has different benefits to use like it is very convenient to use. And have multiple payment options. And integrated to many other softwares and trusted security. And the problems are separate application, some extra charges and interface of the application and lagging issues. And some data sharing and some extra transaction charges.

PROS

Now a days Amazon pay became a need for people for making online payments. Because it is very easy to use. And can earn different types of rewards by making a payment and can use rewards in various other payments. And we can pay bills and recharges using Amazon pay. And this is integrated to various online billing platforms to make online payments like book my show, Amazon etc ..So using Amazon pay is very easy.

CONS

The dislike about Amazon pay is that it does not have a separate application to make a payment, whenever we have to use Amazon pay we have to use Amazon application to make a payment. And the Amazon application interface is not good. And sometimes the application does not opens and lags some times

User Profile

César

Verified reviewer

Computer Hardware, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed May 2022

A very specific option, but with great benefits!

During the time I used Amazon Pay I had an excellent experience, it never failed me, I was always sure that the transactions were going to be secure, and very few companies can assure you of that. It is an excellent service to take into account.

PROS

From Amazon Pay you can always count on the trust and security that the company gives you when making transactions, it is a very transparent process that gives security to the buyer. The transaction speed is impressive, it works very fast from anywhere in the world. The integration with the Amazon store makes it the best option if you are a regular buyer of this digital store. In addition, it has many other tools that improve the experience, from payments to third parties, payments for vital services, etc. Amazon Pay is an excellent service, highly recommended.

CONS

Outside the Amazon store, it loses a lot of power because many web pages do not allow payments with this service.

User Profile

Ajoob

Verified reviewer

Chemicals, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2022

Most useful payment method.

Amazon pay helps us in Making bill payments and accepting invoice amount from the customers. The customers can simply transfer money to the organization account by scanning the upi qr code at the office.

PROS

Amazon pay is the best payment software for money transactions in realtime. Amazon pay helps to transfer money from one account to another account without any complications. Amazon pay uses UPI transaction for money transfer which only needs a mobile number or upi id for transferring money. And the amount will be credited in realtime.

CONS

No issues are noticed. The software works perfectly.

User Profile

Yohan

Verified reviewer

Telecommunications, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

A Highly Beneficial Online Payment Making Tool

Amazon Pay is still a vibrant payment option that users prefer to make online payments. It has incredibly efficient and highly satisfying customer support. I feel that Amazon should provide impressive cashback offers to attract users.

PROS

Amazon Pay is an instantaneous payment option that facilitates swift payments of my bills. Moreover, its speed of payment is flawless that works efficiently without any delays.

CONS

Amazon Pay's interface is quite inconvenient and cumbersome to operate. Also, it does not provide satisfying cashback compared to its competitors. Moreover, I feel that Amazon must bring exciting offers to attract users.

User Profile

Ganisetti

Verified reviewer

Higher Education, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2023

Multiple purpose Application

The overall experience with Amazon pay is very good. We can make online payments very easy. In this ekyc is very easy. It allows all card processings.

PROS

Amazon pay provides better experience on online payments, we can also used for online shopping , they are providing wide range of features. Wallet is help for instant payments like recharge, online shopping payments make easy.

CONS

They are having some minor issues using Amazon pay. In this page loading takes time.

Sarah

Information Technology and Services, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Pay The Amazon Way

PROS

Amazon Pay is one of the fastest and quickest forms of payment processing. It gives me the option for maximum integration when purchasing merchandise for my company outside of the Amazon.com website.

CONS

I do not necessarily have anything bad to say about it except for excessively trying all forms of payment even at times I do not choose to save my payment information it will still try to use past payment types to pay for subscriptions and other things.

Allison

Information Technology and Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2023

The convenient way to make payment

PROS

Amazon pay is very secured which is important to me, it's transaction are also instant, amazon pay is also very easy to use.

CONS

It doesn't support enough integrations in my opinion.

Naveen

Education Management, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Simplify Your Transactions with Amazon Pay

Amazon Pay is a reliable and convenient payment option for those who frequently make online purchases. With its user-friendly interface, security features, and rewards program, it offers a great alternative to traditional payment methods.

PROS

1. Amazon Pay eliminates the need to enter your payment information on every website you visit, making the checkout process quick and easy.2. With Amazon's secure payment system, you can be sure that your payment information is kept safe and secure.3. Amazon Pay often offers cashback and other rewards for using their service, providing users with additional savings and benefits.4. Amazon Pay is integrated with many popular online stores and services, making it a versatile and convenient payment option.5. Amazon Pay has a user-friendly mobile app that enables users to make payments from their mobile devices.

CONS

1. While Amazon Pay is available on many websites, it is not yet universally accepted, which may limit its usefulness for some users.2. Since Amazon Pay is a service offered by Amazon, users may feel uneasy about relying solely on one company for their online payment needs.

Sanganagouda

Education Management, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

Secure Your Online Payments with Amazon Pay

Amazon Pay provides a fast, secure, and convenient payment option for online shoppers, especially those who already have an Amazon account. It is free and also you get great offers in the form of cashbacks.

PROS

There are many benefits of Amazon Pay like-1. Fast and easy checkout process.2. Integration with various online stores and services3. Offers cashback and other discounts to users4. Convenient mobile app for easy payment on-the-go5. No additional fees for using Amazon Pay6. Great customer support.

CONS

Offline market still needs to be covered. Unable to link multiple bank accounts to a single Amazon Pay account and does not offer support for cryptocurrency payments.

Aditya

Computer Software, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Effortless and Secure: My Amazon Pay Experience

Overall, using Amazon Pay to make online purchases is simple and secure, especially if you already have an Amazon account. Yet, some users may find it less desirable due to its limited acceptability and lack of buyer protection.

PROS

Impressive transaction speed; it operates quickly from any location in the world. It is the finest choice because of its interaction with the Amazon shop. It also provides a wide range of additional features, such payments to third parties and payments for essential services, that enhance the user experience. I think Amazon Pay is a great service and would strongly suggest it.

CONS

The functionality of the Amazon Pay wallet are extremely limited; if you have money in your wallet, you can only use it for purchases, recharges, etc. You can't do that if you have to send your friends wallet money or if you want to pay in a store.

Anonymous

10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

" The best payment processing tool "

My overall experience is too good, I love to pay with amazon pay and I am getting regular reward coupons and cashback. I will recommend everyone to use amazon pay.

PROS

. Amazon Pay is very easy to use . Easy installation and implementation . High-quality customer support services . The most loved thing about amazon pay is its cash back reward on every payment . Very well organized dashboard . Many facilities like Mobile recharges, DTH recharge, flight tickets, and many more services make my life easy . Safe, secure, and reliable tool

CONS

There are some lags during payment sometimes which may be bank server issues or network connection issues, I don't think I have any proper reason to dislike this product. I'm using it daily, it is a very good tool.

Anonymous

10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2022

Best Payment and Shopping options in e-commerce website.

Overall it's a great payment platform with great e-commerce website. It's an all in one package.

PROS

It is very easy to use and convenient, also it give a lots of cashback prices

CONS

We cannot transfer cashback to our bank account.

Anonymous

51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed August 2021

Good for online payments

PROS

It is a fast, reliable, and easy-to-use payment platform. As it is developed by Amazon it has one of the fast servers.

CONS

It does not support visa/MasterCard gift cards as the payment input

User Profile

Souleymane

Verified reviewer

Mining & Metals, 5,001-10,000 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2023

A highly reliable online payment service.

Amazon Pay has greatly facilitated my online payments without the need to physically go anywhere, which is highly satisfying for someone who makes multiple purchases.

PROS

Amazon, in my opinion, offers many advantages by simplifying the payment process through the automation of payment information input. Although it is designed for online payments, Amazon Pay can also be used for physical payments.

CONS

Amazon is a good online payment service, efficient and secure, but nevertheless, there can be scams sometimes involving gift cards.

Pratap

Higher Education, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Best platform for online payments

Amazon Pay is definitely used for easier transfer of money. It will be used for buying different products in the Amazon website.

PROS

The Amazon pay service is used all over the Amazon marketplace and also in various third party websites. This service also includes a e-wallet which will provide the smoother online transactions. Also provides the credit services.

CONS

Amazon Pay has several services on its platform. The home page contains too much options in it. Which creates the confusion among the users.

Emanuela

Higher Education, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Application available several service options in the convenience of our homes facilitating our daily

I really like the quality of the application in my point of view one of the best cost-benefit.

PROS

The ease of using the application on the cell phone without crashing.

CONS

It should release more movie options for kids.

User Profile

Arvind

Verified reviewer

Telecommunications, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed May 2022

My Preferred Online Bill Payment Tool is Amazon Pay

PROS

Amazon Pay is my preferred online bill payment tool. The process to pay the bills is very simple and the most intriguing thing is that the payments never fail; they are successfully paid without any delays.

CONS

Amazon Pay provides limited offers as well as cashbacks to the operators. There are extensive offers on the other online payment software compared to Amazon Pay.

User Profile

Neeraj

Verified reviewer

Hospitality, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2022

Solution for Online Payments

PROS

I am using Amazon pay from a long time and i believed that it's the best payment app, you can pay bills, do recharges, but tickets and many more. It provides many cashbacks and discounts on every payment.

CONS

There is a feature missing form Amazon pay is you can't transfer Amazon pay balance directly to your bank account other than this there is nothing to dislike about Amazon pay.

Kristi

Retail, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2023

Great integration for small business

Good integration, easy to implement. Good integration with woocommerce

PROS

One click ordering and payment is awesome and Amazon has a lot of brand loyalty— another simple option for customer check out.

CONS

Sometimes not as seamless as it could be (extra logins, etc)

Stephen

Chemicals, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Amazon pay can save your day

My overall experience with Amazon pay has been amazing. It keeps all the payments secure and guarantees me in my accounts will not be hacked. Thank you Amazon.

PROS

I really love the way that my credit card information stay safe with Amazon as I purchase products from companies that I would not trust with my credit card information otherwise. Thank you Amazon for this amazing service.

CONS

Absolutely love everything about this service and would not change anything.

Joanna

Hospitality, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Amazon Pay

PROS

I like that is secure, with fraud protection

CONS

I don’t like that may not be available in all countries

William

Internet, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed March 2022

Not for us

Amazon as a processor is nothing to write home about. I don't believe it hurts our business overall not having them as an option.

PROS

Adds legitamacy to your business having the option.

CONS

Amazon is slow pay. The slowest of all the processors...and the percentage the take in fees is on the higher. Also, they arbitrarily pulled the plug because of one product thst was misconstrued as something other than a upper tier first aid/responder system.

Showing 1 - 25 of 90 Reviews