authorize.net

RATING:

4.4

(175)

About authorize.net

Authorize.net helps makes it simple to accept electronic and credit card payments in person, online or over the phone. Get solutions that go to work for your business and let you focus on what you love best. Nearly 500,000 merchants. That's a lot of passion. We’ve been working with merchants and small businesses since 1996. As a leading payment gateway, Authorize.net is trusted by more than 430,000 merchants, handling more than 1 billion transactions and $149 billion in payments every year. Finally, something simple about running a business. Payment processing can be a big part of your business, but it doesn’t have to be a big part of your time. We help make it simple, a low-stress part of doing business, with easy ways to streamline payments processing and that can ...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

authorize.net Pricing

2.9% + .30 per transaction* $49 setup, $25 monthly gateway + free additional services. *Partner merchant account fees may vary, contact Authorize.net for more details.

Starting price: 

$25.00 per month

Free trial: 

Not Available

Free version: 

Not Available

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authorize.net Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for authorize.net

1 - 5 of 173 Reviews

Danielle

Broadcast Media, 2 - 10 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed October 2021

Simple payment gateway

User Profile

Sonny Tee Influencer

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2022

Simple and Easy To Deploy

Overall, after the initial phone calls and emailing documents, its been a pleasure using the service. No headaches and it just sits in the background doing what its supposed to be doing.

PROS

I like the ease of use. and ease of deployment of the service. my main reason for using it is because ITS not all the other providers out there. its a REAL merchant account.

CONS

The actual process to get approved is LONG and kind of a pain because it is a REAL merchant account, they also do a hard pull on your credit, which was less t Han ideal but a pessary evil to get the service.

Reasons for switching to authorize.net

because the internet providers are too wishy washy and expensive and at the end of the day they are not a REAL BUSINESS SOLUTION for the online Merchant.

Alexa

Textiles, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2022

Payment Processor Easy to Use

PROS

Easily connects to backend of websites. Stores credit cards as tokens and is safe and easy

CONS

Hard to find transactions, have to know the last 4 of the credit card and the date the credit card was processed.

Reason for choosing authorize.net

We use all payment options, but Authorize was the easiest to connect to our 3rd party platform.

User Profile

Jay

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed December 2019

Holds Funds like PayPal Does - Avoid.

I'm not saying that Authorize.net does not work for everybody. But the digital marketer is in particular I would steer clear because it has the same issues that PayPal exhibits were sometimes a hold your funds for no reason and you have to fight to get them. Youre flagged as high risk I was a customer with Authorize.net for about three months and I was approved for ACH bank transfers by their credit team. I put two of them through and all of a sudden my bank transfer account was shut down and they didn't tell me why other than my account was deemed high-risk by their bank and no matter what I did it would never be reopened ever. To my knowledge the only thing that makes it high-risk is that I charged about $5k in two days - Which I told the underwriter team was my norm before I signed up. They knew how much money I would be processing each month. They also told me that my business model wasn't elibigile for bank transfers. My clients couldn't even ask for a refund. All they could do was dispute the charges that were on hold and if they did that it would hurt my account and my credit. To this day they still have about $4400 of my money that I will not get until the end of January if my account is in good standing. Well I shut down the account and moved over to QuickBooks so hopefully I get paid. Again I'm doing recurring bank transfers with my client so this might not be the case for everybody and this might be great for credit card transactions.

PROS

It was very easy to set up recurring payments and sync with my webmaster.

CONS

- The UI is extremely outdated and looks like it's from the early 2000s. - Your invoices are not customizable and they look tacky - Navigating around the menu is not user-friendly as finding where you're trying to go and can be difficult - Customer support is not the greatest and sometimes I can't help you with your problems or get back to you in a timely matter

Reason for choosing authorize.net

I moved to QuickBooks.

Anonymous

51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Great support, easy to manage.

Its been a breeze. Every time we have questions, their support staff is ready the help.

PROS

Price, support, API integration, Security settings, customization.

CONS

none. I don't have any cons to report.

Reason for choosing authorize.net

Our company was already using Authorize.net so the users were already trained.