AvidXchange vs Worldpay

RATING:

4.5

(149)

AvidXchange has 149 reviews and a rating of 4.48 / 5 stars vs Worldpay which has 22 reviews and a rating of 3.55 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (149)
3.5 (22)
Ease-of-Use
4.5 / 5
3.5 / 5
Value for Money
4.5 / 5
2.5 / 5
Customer Support
4 / 5
3 / 5
Functionality
4.5 / 5
3 / 5
Last Review Written
May 1, 2024
February 19, 2024
Pros/Cons
  • Pros

  • The user interface is better and there is no charge for bank accounts or for invoice uploads. Plus the cost per invoice is much better in Appfolio.
  • Our company uses AvidXchange with NetSuite, and we love the fact that invoices are automatically tied in to the NetSuite bills. Easy way to find a document during audits.
  • Cons

  • As far as we know, there is no way to change that default.
  • I feel sometimes the processors are in a hurry and mistype a vendor name or a campus location which creates an error on our end that we have to correct.
Read all user reviews
  • Pros

  • The 4-5 main dropdown options on the top left make navigating the portal very easy. I also find the resources that Worldpay posts on the homepage of the IQ Portal very helpful.
  • WorldPay was the recommended payment portal from the new website company so they helped set it up initially.
  • Cons

  • The Chapter was charged a fee every month regardless if WorldPay payments were processed. They also charged a fee for canceling before 2 years.
  • The website is old and outdated, pulling any reports can be a pain and it is not very user friendly.
Read all user reviews
Pricing Range
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos