Bill.com Software


 

Bill.com is a cloud-based accounting solution specializing in billing and invoicing. With Bill.com, users can receive payments from clients, pay vendors and contractors and handle financial reporting.

Bill.com includes an accounts accounts payable module, where users can be invoiced electronically, or they can use drag-and-drop functionality to manually enter bills. Then, invoices may be sent to team members for review. Different payment methods, including ACH payments and paper checks, are available.

The solution also includes an accounts receivable module, which can send customers automated electronic invoices and reminders. As with the accounts payable module, users can choose the method by which they would like to receive payments: via ePayment, ACH, credit card or PayPal.

Bill.com is integrable with other accounting solutions such as QuickBooks, Xero and Intacct. Users can handle customer support through the app, answering customer questions using a notes and comments feature.

The solution is priced per user per month.

 

 Bill.com - Adding vendors
 
  •  Bill.com - Adding vendors
    Adding vendors
  •  Bill.com - Dashboard
    Dashboard
  •  Bill.com - Sample invoice
    Sample invoice
  •  Bill.com - Electronic payments page
    Electronic payments page
Supported Operating System(s):
Web browser (OS agnostic)

175 Reviews of Bill.com

 

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Software Advice Reviews (53)
More Reviews (122)

Showing 1-20 of 53

Marc from Wholesale
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Eastbound pay

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

With the increase of online payements and methods the demand for new, quick, and creative ways to pay on the net is risen.

Cons

On one hands bill.com addresses a research gap that is not yet been established. But many models resemble their own and I believe they a ten not well distinguished from the rest.

Review Source
 
 

Praise from PEN America
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Makes life easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This product makes your life so simple. Gone are the days of cutting checks and mailing the payments.

Cons

If you are a small to mix size non profit, you may want to review the pricing. It may add up a few dollars to the budget

Review Source
 
 

Hari Prasad from Kalmane trading pvt ltd
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2018

May 2018

Payment is easy through Bill.com

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Once it is installed, it has been an easy way for freelance customers to receive payments on my invoices. Payments are directly credited to my bank.

Cons

The fee for the service is a bit higher. No rewards are available on payment to encourage bill payment.

Review Source
 
 

Louis from LionRT
Specialty: Electronics and appliances
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Though a bit pricey , Bill.com offers a unique stand alone , automated website based accounts payable and recievable service and robust options for integration.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We as a company relished the idea of using a stand-alone website-based system to automate our accounts payable and receivable and found Bill.com.
Bill.com is almost peerless as it offers convenient integration with Quickbooks online that we use regularly. We can now create invoices and have customers pay online, as well the ability to create particular ACH accounts which allow for direct payment into our account as opposed to a percentage of the transaction assessed so often by other companies offering similar services. Customer service access was difficult to help support our usage of some record keeping tools however in our final analysis if a company is just focusing on accounts payable and receivable and NOT a complete financial system, Bill.com fits the bill.

Pros

We absolutely loved the immediate integration with quick books online.
Our company found the user interface extremely easy to understand and even easier to use with well written executed menus and graphs.
Invoices are easy to compose and customers are afforded the ability to pay online which we found ultra convenient.

Cons

The cost structure we find a bit pricey for the more enterprise orientated company models.
As a company wants to integrate with other systems like Intacct or Netsuite, prior membership is required.

Review Source
 
 

Rajesh from Damco
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2018

April 2018

one of the best site to pay and schedule your bills

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Please give some cool offers.

Pros

i like the auto payment features and feels less worried towards my payment dates because bills.com take cares all of them.

Cons

charges for the service are little high. No rewards system is on payment to encourage bill payments.

Review Source
 
 

Priyank from New York University
Specialty: Manufacturing and wholesale
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2018

April 2018

Very good experience and no issues in using the software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The user interface is very good. Every service is easy to find. It has excellent mobile app. It is suitable for all type of users.

Cons

Little bit on expensive side. It has limited invoicing features. It is very basic and customization options are less.

Review Source
 
 

Areane from FSPMI
Specialty: Apparel and fashion
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Great app!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The mobile app is working great and it is so convenient to use. Makes management easier and more efficient

Cons

Sometimes having trouble in launching the app but only happened twice and it goes smoothly through it all

Review Source
 
 

Nidia from Atom Engineering, PLLC
Specialty: Electronics and appliances
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

I love the mobile version!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Bill is a great bookkeeping software, vary simple and easy to use. Mt favorite is the way they designed the mobile version. When I am out of the office and need create an Invoice I can easily use the app.

Cons

It does not have so many options of customization as others softwares that I have experience with. Everything is very Basic

Review Source
 
 

Lite from NC State
Specialty: Other
Number of employees: 10,000+ employees Employees number: 10,000+ employees

April 2018

April 2018

Bill.com Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Mobile app works great! Software automates both accounts payable and accounts receivable. Simple interface.

Cons

Reports are not very customizable and there is little invoice features. The customer service that is provided could be improved.

Review Source
 
 

Suresh from Sidd
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

VP

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Well, Helcim isn’t for everyone. The company freely admits that its pricing structure doesn’t work well for small businesses.

Pros

Minimal monthly account fees
Excellent customer support
No long-term contracts or early termination fees

Cons

No EMV-compliant mobile card reader

Review Source
 
 

Stacey from Pet Partners Worldwide
Specialty: Pet supplies
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Good bill pay system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This is really easy to use even for the not so computer savey person. I even was able to show my husband how to use it and he rarely uses software.

Cons

The product is pretty well made waiting for more options to come out. It may just be missing a few key details.

Review Source
 
 

Jonelene from Pace Sensors Limited
Specialty: Manufacturing and wholesale
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Paying is never been this easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is an easy way to pay. It can be link to other accounting software like what we using SAGE. I can pay in the way I want to pay at my convenience.

Cons

Additional cost, yes it is, But the convenience of having it is worth the cost you pay. Less headache on tracing a payment.

Review Source
 
 

Jianan from UNO
Specialty: Electronics and appliances
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

It is a good product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It is a good software for people in daily life

Pros

The payment method is helpful and useful for people
I would like to recommend this payment method to my friends

Cons

Sometimes there is the time delay to use this software, and this payment is not as convenient as Paypal or similar payment.

Review Source
 
 

Justine from The Catholic Foundation
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

The easiest way to process bills

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This source automates bill entry by cutting down the time for bill processing. This has improved the process of our vendors getting paid.

Cons

Cost is a bit pricey, somewhat confusing at first, but easily adaptable to after a few uses of the software.

Review Source
 
 

Nasralla from SHC co
Specialty: Manufacturing and wholesale
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Easy to use tool ,

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

recommended to new users for online payment

Pros

Easy to use ,
full features ,
faster business bill pay vendors contractors and anyone else and storing invoices, checks, and receipts

Cons

slow updates , need some support to interface with accountant softwares ,but it is described online ,

Review Source
 
 

Christine from 2506 LLC
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Finally a way to simplify bill processing!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Bill.com has cut down the time for bill processing and our vendors get paid faster with epayments. Also, the approver can approve the bills remotely, even on a mobile device.

Pros

I love the streamlining of bill processing and creating recurring bills so we can see what is scheduled. Epayments have cut down on our paperwork.

Cons

Would like the ability for the vendor to see more than one page. Sometimes invoices are multiple pages and we have to send it to them via email.

Review Source
 
 

Matt from Ridges Peak Remodeling
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

April 2018

April 2018

Unpleasant

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I knew it was going to eventually end and use the regular program that I was accustomed to. I couldn’t get real answers from customer service

Cons

I couldn’t download all previous contacts and services I had saved and if I copied it was very difficult and wasn’t easy.

Review Source
 
 

Ken from Superkengaming
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Simple Online Accounting

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Automates both accounts payable and receivable. Simple, clear interface. Multiple approval levels. Cash forecast. Auto Bill Entry.

Cons

Auto Bill Entry pricey. Help could be more instructional and context-sensitive. Reports not very customizable; can't link to underlying data.

Review Source
 
 

Mitch from Clum Creative
Specialty: Photography studio
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

The Dream Software for Accounts Payable in a Small Business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This software gives you the ability to get paid by your clients and pay your subcontractors all the in the same place, which is a huge time saver. This software changes the game for small business accounting.

Cons

It's a little confusing at first, especially when you are trying to explain to your subcontractor that they are going to get paid through Bill.com. Once you explain how it works, you'll be up and running without any major hiccups.

Review Source
 
 

vishal from 2ulaundry
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

It got the job done but not the most intuitive website

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It allowed me to pay my bills adequately but signing up was confusing because the offerings were not clear

Cons

Very confusing website at first with a lot of different options however none of the options presented specifics which are obviously the most important thing with any mortgage or financial instrument.

Review Source
 
 
 
Showing 1-20 of 122


May 2018

May 2018

Bill helps my company keep track of our expenses and invoices.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that as an employee, it is easy for me to submit my expenses and invoices for our subcontractors quickly and easily.

Cons

I have had some issues in the past with the people who work at bill.com. For a couple of months straight they were reaching out about missing receipts... that I had already submitted. I was having to re-do a lot of my work because of a lack of organization on their end.

Review Source: Capterra
 

Clay from Paintzen

May 2018

May 2018

Easy Payment Solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Allows us to have multi-level approval processes for paying our bills while syncing with multiple systems

Cons

The speed of which ACH payments are made to our vendors who are connected is very slow compared to modern payment solutions

Review Source: Capterra
 

Chris from Design | Branding

April 2018

April 2018

Getting paid through Bill.com is simple

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Once it's set up, this has been an easy way to receive payment on my invoices to freelance clients. Payments are deposited directly into my bank with no fees taken out.

Cons

I wish that as one receiving payments, that I didn't have to create a whole account and give all the information that was required just to receive payments.

Review Source: GetApp
 

Jenny from Romio
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

I've been using Bill.com for the last year at my company and love it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I use Bill.com for expenses at my company. I love seeing exactly when an expense report is going to be reimbursed and I love receiving notifications when a payment has been scheduled and when a payment is processing to hit my bank account. It's also great to see all outstanding payment invoices in one place with respective statuses (paid, pending, past due, etc.). You can also add notes to certain invoices that are due to communicate with the processor. And the interface is so user friendly that it doesn't even require any introductory exploration or explanation, which is really the dream.

Cons

I haven't experienced any issues with Bill.com or even any minor dislikes because it's always performed to my expectations for my needs, which are pretty simple viewing invoices due to me along with dates and statuses.

Review Source: Capterra
 

Brian from 4tell Solutions
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Bill.com is an excellent AP Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I liked that this integrated with Intacct (our software of choice) which was the main reason to go with this over other AP Software.

Cons

There really weren't many restrictions. Each AP Software has its own benefits and faults and this works well for us.

Review Source: Capterra
 

Michael from MVCarpenter, Inc.

April 2018

April 2018

Bill.com saved us from paper checks!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

My primary client used paper checks to pay contractors until recently switching to Bill.com. Now vendors and contractors receive payment from the company via direct deposit. This has saved a lot of hassle and postage for the paying company, and the worry of postal delays or lost checks for those of us receiving the payments.

Cons

The integration with QuickBooks on the free tier is not full baked, and I think to get the software to perform the syncing I'm looking for, I'd have to upgrade to a paid tier. Other than that, I think it does take several days for payments to process and actually deposit into the recipient's bank account, so the payer has to time their payment processing accordingly and leave plenty of lead time.

Review Source: Capterra
 

Cheryl from vcfo

April 2018

April 2018

Excellent A/P solution for small to medium-sized businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Efficiency, ease of use and remote capabilities related to AP functions

Pros

Incredibly easy to use; I like that it easily syncs to QuickBooks Desktop and QuickBooks Online software

Cons

I don't have any complaints about the software. I use it for quite a few accounting clients and have always found that if I run into a snag, the customer support chat team at Bill.com is able to assist me. Admittedly, the issues I've had have all been user errors, rather than shortcomings related to the software.

Review Source: Capterra
 

Alex from Marketing and Advertising

April 2018

April 2018

Easy to use, simple, organized

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Helpful in keeping track of everything you¿ve paid. Syncs easily with QB. Easy search features allows you to go back and view previously paid invoices. Fast payments. Tells you if payment is outstanding or not.

Cons

Sometimes can be a bit too simple. Would be nice to have some extra features. E.g. you can set up a recurring payment but you cannot edit any text that will appear on the check and it defaults with a date. Unable to add a contract number to a recurring payment.

Review Source: Capterra
 

Maggie from Brewed

April 2018

April 2018

easy to use, user friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love how easy it is to navigate through your different vendors that you need to pay. They're organized well.

Cons

This is nitpicky, but I wish there was one step eliminated when pulling up past invoices that have already been submitted. It is still super easy to flow through, there just seems to be an extra, unnecessary step when pulling up past invoices.

Review Source: Capterra
 

Kenneth from Saxe & Associates, Inc.

April 2018

April 2018

Smooth process throughout

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We absolutely love the fact that Bill.com integrates smoothly with Intuit products and services. Quick and easy sign-up and setup. Informative email notifications throughout the ACH process.

Cons

We have nothing negative to say about Bill.com. We have never had a need to contact technical support. Everything has worked smoothly.

Review Source: Capterra
 

Daniel from IDERA

April 2018

April 2018

Submit & Review Invoices, Allocate Spend, & Sync with Accounting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Allows me to submit & review invoices, allocate spend, and sync up with accounting.

Pros

Works Well with Consero & Nexonia. This allows me to submit & review invoices, allocate spend, and sync up with accounting.

Cons

It only works well for my company specifically when paired with Consero & Nexonia. It can get a little confusing, but I believe that will get easier with time.

Review Source: Capterra
 


March 2018

March 2018

Get Reimbursed Fast

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Expense statement tracking and quick direct deposit reimbursement.

Pros

I like the emailed statements about my expenses reimbursed for that account deposit. Money goes directly into my account and I do not have to wait for my semi-monthly paycheck. I get reimbursed much more quickly and frequently. Setting up my direct deposit was simple.

Cons

There is nothing that I dislike with this product. I have only used it for 4 months as of this review, but so far it has been great.

Review Source: Capterra
 


March 2018

March 2018

Necessary tool for businesses with a growing accounts payables.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

An important part of transition our accounting department to entirely paperless / online and in the cloud.

Pros

- Integrations with Quickbooks online has always worked perfectly for us. Syncing regularly and automatically.
- "Paying by check" through the online UI is an amazing step towards being a truly paperless organization even when working with old school suppliers!

Cons

- The cost / value scale is right on the border. It seems that you're paying a lot for convenience and some very limited time savings which is always harder to justify than raw ROI.

Review Source: Capterra
 

MONICA from My Life is a Journey

March 2018

March 2018

Easy to send and receive payments

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use
Friendly user/multiple accounts
Fast transfer of money as a way of payment
Can be linked to saving accounts or checking accounts

Cons

We like everything. We love sending and receiving payments better than other platforms. Low fee for transactions

Review Source: Capterra
 


March 2018

March 2018

I use this with quickbooks online to conveniently pay vendors electronically.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

easily pay and track bills electronically from within quickbooks

Pros

I like that it integrates with quickbooks online and can easily be accessed from within quickbooks. Bill payments are automatically posted to quickbooks as paid. You can track the status of your payments easily.

Cons

When making partial payments, it does not allow you to schedule future payments on the same invoice. However, I brought this to the attention of bill.com support and they are looking into it.

Review Source: Capterra
 


March 2018

March 2018

We love using Bill.com

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Saves a lot of time when getting the approvals needs for A/P.

Pros

This product is very user-friendly and I love that its so easy to view documents. We process all A/P in bill.com and I wish we could run our expense management (corporate credit cards) through this system.

Review Source: Capterra
 

danyelle from Hope for Tomorrow, a Child and Family Support Center

March 2018

March 2018

My job is so easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

All in one bill paying system

Pros

I can put in hundreds of bills to be paid at one time and not have to do one at a time. Easy to use very user friendly

Cons

I wish I had use at home for this software but it wouldn't serve a purpose if you don't have more than 100 bills to be paid

Review Source: Capterra
 

Jill

March 2018

March 2018

easy

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I was introduced to bills.com via a company I was contracted through. I love how easy it was to set up and account. Makes sending and receiving payments great.

Review Source: GetApp
 

Edward from Paintzen

March 2018

March 2018

Good solution for AP

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Relatively easy to use. Document inbox works well for reviewing AP items. easy to approve and pay people. Easy to pay people via ACH or check

Cons

Sync with xero takes a really really really long time, but this might be xero's fault not really sure.

Review Source: Capterra
 


March 2018

March 2018

Managed AP

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's really clear to see what needs to be invoiced, what needs to be approved, and what needs to be paid.

Cons

It's extremely difficult to remember how to message on a specific invoice to your internal team members.

Review Source: Capterra