Bill.com software


220 reviews(4.5/5)
220 reviews(4.5/5)

Bill.com is a cloud-based accounting solution specializing in billing and invoicing. With Bill.com, users can receive payments from clients, pay vendors and contractors and handle financial reporting.

Bill.com includes an accounts accounts payable module, where users can be invoiced electronically, or they can use drag-and-drop functionality to manually enter bills. Then, invoices may be sent to team members for review. Different payment methods, including ACH payments and paper checks, are available.

The solution also includes an accounts receivable module, which can send customers automated electronic invoices and reminders. As with the accounts payable module, users can choose the method by which they would like to receive payments: via ePayment, ACH, credit card or PayPal.

Bill.com is integrable with other accounting solutions such as QuickBooks, Xero and Intacct. Users can handle customer support through the app, answering customer questions using a notes and comments feature.

The solution is priced per user per month.

Supported Operating System(s):
Web browser (OS agnostic)

220 Reviews of Bill.com

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  • Mason from Arcideo Construction LLC

    Specialty: Other

    Number of employees: 2-10 employees

    September 2018

    Simplify bill payments and receivables

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    easy to use and set up, we trust the security and information they use. Once all accounts are setup, you can audit the easy to read statement they provide.

    Cons

    Pricing per plan of use can be expensive, there are specific uses for these payment applications. not recommended for small businesses with small batch processing.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Mark from e:countable, LLC

    Number of employees: 11-50 employees

    September 2018

    Bill.com is a must

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great experience

    Pros

    Makes A/R and A/P much more efficient; able to better control cash flow

    Cons

    Used to be able to talk to someone in technical support when there was a problem; No more. Really don't like that. Must now chat online

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Igor from Autorambler

    Specialty: Other

    Number of employees: 501-1,000 employees

    September 2018

    Online payments.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Bill is very good service. The console is very easy to use, technical support is very fast and the commission is not too high.

    Cons

    For me there are not many drawbacks, maybe only the console is not modern but it works very quickly and does not cause problems.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    Number of employees: 501-1,000 employees

    September 2018

    Pay your bills with ease

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Super easy to pay bills whether it's via check, money order, or ACH. This has really improved our payment process.

    Cons

    I really don't have anything bad to say - maybe the site could be more visually appealing?

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Angela from Brilliant Homes Inc.

    Specialty: Other

    Number of employees: 11-50 employees

    September 2018

    Love that it intergrates with Quickbooks

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We love that we can pay vendors so easily. Payments can be approved via email to our vendors. Adding customers is super easy.

    Cons

    No real complaints on the software. Minor things like improving the look of the software would be nice.

    This review was submitted organically. No incentive was offered
    Review Source
  • Michael from EvoLife

    Specialty: Other

    Number of employees: 2-10 employees

    September 2018

    SAVE YOUR TIME AND MONEY

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Bill.com is the easiest and best current system to send your employees their paychecks. They are notified early and the funds are always on time and accurate.

    Cons

    I have not found any negatives in regards to Bill.com. The system has been so easy to use and now I have more free time to make phone calls.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Kyle from PPFR Services LLC

    Number of employees: 2-10 employees

    September 2018

    bill.com let my account get hacked

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    On July 1st 2018 bill.com called me to tell me that someone hacked my account and added their bank account info. A payment of $24,575.00 was scheduled to be received on July 5th. They cancelled the fraudulent account from my bill.com account but still wired the money to their account on July 5th. Two months later they still refuse to refund my money. I'm out 24,5k and they are doing nothing about it

    Pros

    I really have zero good to say about this company or its platform

    Cons

    lack of security and absolutely zero customer service

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    August 2018

    Easily Billing System

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    The setting up process is really simple and easy. I always receive an verification email. I never have problems with payment. It's has proven to be simple and reliable, fast and that's the way it should be with receiving funds.

    Cons

    I don't have any dislikes with software. I would prefer to use bill.com due to the simplicity. I can't even think of any changes I would make to software.

    This review was submitted organically. No incentive was offered
    Review Source: GetApp
  • Verified Reviewer

    Number of employees: 11-50 employees

    August 2018

    Bill.com is the best out there

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This software is a key piece of software in my business, which allows me to pay bills from anywhere not just in my office. Plus I never have to write a check.

    Pros

    This software is extremely easy to use and their support is excellent to work with.

    Cons

    The software is slow to respond when moving through multiple pages.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Julie from Health, Wellness and Fitness / Law Practice

    Number of employees: 2-10 employees

    August 2018

    Frustrated and unimpressed

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    Bill.com reflected that my bills had been approved and were being paid. However, that never happened leaving my employees waiting over two weeks for payment. Support was useless. I was told I would be called by support staff, but never received the phone call. I cancelled the service because my vendors were not paid. I would not recommend this company.

    Pros

    Seemed easy to use, but didn't fulfill its obligations and representations.

    Cons

    No personal contact to discuss issues. Failure of follow through from "technical support."

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Alyssa from VaVa Virtual Assistants

    Number of employees: 11-50 employees

    August 2018

    Overall, OK Invoicing Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like the invoicing options and overall ease of use.

    Cons

    The items load inconsistently and I have a hard time editing the items for invoices in the app and on the web. I had to re-enter items for an invoice multiple times in editing until it finally went through once. There have also been some glitchy issues in the drafting and sending phases.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Adam from Noticed

    Number of employees: 11-50 employees

    August 2018

    Stay away from vantage card services

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I’ve never had an issue with billl.com, I’d give a 10/10. The problem is that they only allow you to process credit cards through vantage card services who are a total mess and their managed team gave me inaccurate information several times.

    Cons

    Bill.com need to add other credit card processors besides vantage. They need to audit vantage card services complaints from bill.com customers because they’re going to lose a tonne of business.

    Vantage card services are a tiny company processing millions of dollars of credit cards, but the joke is that they only have two layers of their org.

    1.) customer service is the first people you speak to and they literally can’t resolve any issues, so you need to speak to a manager and they only have 1 manager called.
    2.) they made several mistakes and I asked to speak to someone above it’s our ceo and he isn’t available. They do not car about their customers and they do not own up about making mistakes

    Bill.com you need to vet out vantage and listen to your loyal customers

    This review was submitted organically. No incentive was offered
    Review Source: GetApp
  • Owen from AICTP

    August 2018

    A Necessary Tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Bill.com allows for paying bills, sending invoices, and much more, all in a convenient location. This software helps tremendously in this avenue.

    Cons

    This software integrates with various other software, and at the moment I have not experienced any negative sides of it.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Troy from Independent Actor

    July 2018

    Send and receive invoices from clients

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    You can easily create or pay invoices with your Associates or clients who need to make secure Financial transactions

    Cons

    I haven't used it for very long so I'm still learning about the features that are available. There may be a tutorial available

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Josue from summithosting

    Number of employees: 11-50 employees

    July 2018

    Bill.com is really simply and easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    bill.com is one of the fastest and efficiante way to import data to quickbooks and we used it every day.

    Pros

    Bill.com is really simply and easy to use and it works really well with Quickbooks that I can import data with no issues and this happens every day and I am glad that this software helps me to do my job a lot more easy.

    Cons

    No issues with bill.com its one of the best software I have used to work with Quickbooks to import my data

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Tamina Shimone from Mechanics

    Specialty: Building and garden materials

    Number of employees: 2-10 employees

    July 2018

    Easy to use and very efficient

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    Love that it can be linked with Quickbooks! Also love that I will soon be able to accept international payments which is a plus for my company

    Cons

    I have not seen anything that I don't like about this software as yet. So far I am enjoying this software !

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    July 2018

    Easy transactions

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This software empowers you to send an invoice to a client in a secure format that is very professional

    Cons

    I just joined but hopefully it will send a notification when my next invoice is available, so far it is very quick and efficient

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Julius from EAC YOUTH

    Specialty: Gifts

    Number of employees: 51-200 employees

    July 2018

    Great way to Receive and make payments.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great platform to handle your transactions you should try it. I love using it.

    Pros

    Very fast, makes it fun to invoice customers for payments especially with the automated invoicing and reminders which keep clients aware of pending bills, I loved the risk-free trial, it was good for learning how to use it. Great way to pay from any device using the web portal. Pay from anywhere anytime all you need is an internet connection, accepts payments from different payment services credit card, paypal and more.

    Cons

    No. Its all a great way to make payments and receive payments for your business I love the whole platform and the various features.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Robyn from Cherokee Steel Supply

    Specialty: Manufacturing and wholesale

    Number of employees: 11-50 employees

    July 2018

    Great idea!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like the look of the app. It’s very clean! I like that you can quickly add someone to pay digitally if the check is lost!

    Cons

    There’s not much to say. It’s a little pricey and I had a hard time getting started but figured it out!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Krystle from Intellibookkeeping

    Number of employees: 2-10 employees

    July 2018

    Great payable software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great accounts payable tool

    Pros

    Good syncing to accounting softwares (little to no breaks in syncing). Bill.com support is exceptional in assisting in any needs/concerns, etc. I don't use this for accounts receivable but I do for accounts payable and it's great for that. Epayments are wonderful but even if the vendor doesn't sign up for ePayments, Bill.com still cuts/sends a check :)

    Cons

    I don't care for the updated design. It's complicated and hard to use. The previous design was much more simple and easier to use.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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