Birdeye vs Formidable Forms
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.7 / 5
4.7 / 5
Value for Money
4.5 / 5
4.7 / 5
Customer Support
4.6 / 5
4.7 / 5
Functionality
4.6 / 5
4.8 / 5
Last Review Written
September 4, 2024
September 3, 2024
Pros/Cons
Pros
- The ease of integration and automation to dental practice management systems for us and our clients is superb. Super simple to install.
- Overall I am very pleased with the product. It is a huge improvement from who we previously used.
- I like the ease and customer service of Bird eye. I like that once i input a customer, they are saved and it shows me their activity.
Cons
- I had to filed a complaint with BBB before they return my call. Terrible customer service.
- The problems with aggregation of reviews/responses to various other platforms (Yelp, Apts.com, aptRating) can be a bit concerning when reviewing your actions with clients.
- Platform is mediocre, service for us was very poor.
Pros
- The ability to add in additional features like Zapier integration with just a few clicks is the best.
- Offered modules are perfect. Premade templates are just amazing, saves times and helped to understand that what complex functions can be easily implemented through formidable forms.
- It does everything I need with a graphical interface. The support team is friendly and responsive.
Cons
- The plugin some times is unstable when new updates are available.
- No WordPress website should be made without Formidable Forms.
- What I don't like is that I'm often left wondering why some things aren't easier to do when most of them are.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
