Birdeye vs NiceJob
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.7 / 5
4.9 / 5
Value for Money
4.5 / 5
4.8 / 5
Customer Support
4.6 / 5
4.9 / 5
Functionality
4.6 / 5
4.8 / 5
Last Review Written
September 20, 2024
May 6, 2024
Pros/Cons
Pros
- The ease of integration and automation to dental practice management systems for us and our clients is superb. Super simple to install.
- I've had a great experience and again do appreciate the fact that they're swift to help with any problems.
- Overall I am very pleased with the product. It is a huge improvement from who we previously used.
Cons
- I had to filed a complaint with BBB before they return my call. Terrible customer service.
- The problems with aggregation of reviews/responses to various other platforms (Yelp, Apts.com, aptRating) can be a bit concerning when reviewing your actions with clients.
- Platform is mediocre, service for us was very poor.
Pros
- They were super quick and responsive with building the site and in answering any questions that I had. Thinking about the move...STOP RIGHT NOW and JUST DO IT.
- The nicejob had done a great job in building a customer trust and with the help of nice job we are geting very NICE SEO.
- Customer service has been outstanding. The software is very user friendly and overall something I’m very happy with.
Cons
- Because I deal with interior spaces in someone's home I am not able to interact as posting a picture is a violation of a persons privacy.
- Can’t yet detect whether some one has left a review already, but I’m not sure if this is still a problem.
- Their software for getting reviews was decent but I cut my costs in half with another program that does exactly what they do.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
