# Birdeye vs SurveyMonkey - 2026 Comparison - Software Advice > Birdeye vs SurveyMonkey - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/online-payment/birdeye-profile/vs/surveymonkey --- [Home](https://www.softwareadvice.com/) / [Survey Software](https://www.softwareadvice.com/survey/) / Birdeye vs SurveyMonkey Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 18, 2026 # Birdeye vs. SurveyMonkey: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 18, 2026 # Birdeye vs. SurveyMonkey: 2026 Comparison Skip hours of research. 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Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/online-payment/birdeye-profile/) [Birdeye](https://www.softwareadvice.com/online-payment/birdeye-profile/) 4.7 [(704)](https://www.softwareadvice.com/online-payment/birdeye-profile/reviews/) Starting Price Not provided by vendor Free trial Free version Pros: - User-friendly platform - Review request automation Cons: - Contract and cancellation - Feature limitations Who uses Birdeye Based on 704 reviews - Popular among: Small businesses - Most common industries: Health & Medicine (25%), Professional Services (18%) and Construction (9%) - Top use cases: Review Management (27%), Reputation Management (19%) and Customer Experience (11%) 85% of users recommend this product [](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) 4.6 [(10461)](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/reviews/) Starting Price $30.00per month Free trial Free version Pros: - Ease of Use - Data Collection Cons: - Pricing - Question and Answer Who uses SurveyMonkey Based on 10461 reviews - Popular among: Small businesses - Most common industries: Health & Medicine (13%), Education & Learning (12%) and IT & Software Development (11%) - Top use cases: Survey (16%), Customer Experience (6%) and Customer Satisfaction (5%) 81% of users recommend this product [](https://www.softwareadvice.com/online-payment/birdeye-profile/) Birdeye 4.7 [(704)](https://www.softwareadvice.com/online-payment/birdeye-profile/reviews/) [](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) SurveyMonkey 4.6 [(10461)](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.7 Based on 704 reviews Ease of use 4.7 Value for money 4.5 Customer support 4.6 Functionality 4.6 4.6 Based on 10,461 reviews Ease of use 4.6 Value for money 4.4 Customer support 4.3 Functionality 4.5 ## User interface * * * ## Key features Features selected based on 11,165 reviews from Survey * * * Campaign Management 4.1 Customizable Questions N/A Customizable Templates N/A Data Analysis Tools N/A Data Import/Export N/A Drag & Drop N/A Campaign Management N/A Customizable Questions 4.6 Customizable Templates 4.4 Data Analysis Tools 4.2 Data Import/Export 4.3 Drag & Drop 4.8 ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ Constant ContactNot enough reviews ](https://www.softwareadvice.com/marketing/constant-contact-profile/)[ DealerCenterNot enough reviews ](https://www.softwareadvice.com/accounting/dealercenter-profile/)[ Covetrus PulseNot enough reviews ](https://www.softwareadvice.com/veterinary/evetpractice-profile/) [ Microsoft ExcelIntegration rated 4.7 from 21 reviews ](https://www.softwareadvice.com/productivity/microsoft-excel-profile/)[ SlackNot enough reviews ](https://www.softwareadvice.com/remote-support/slack-profile/)[ ZapierNot enough reviews ](https://www.softwareadvice.com/cloud-management/zapier-profile/) ## Reviews * * * Steven L.Digital Marketing DirectorReal Estate, 1001-5000 employees "Birdeye has helped our company grow customer reviews substantially, integration with our management software has aided in making sure no one is missed." May 5, 2026 GY Ghiwa Y.IT managerAirlines/Aviation, 11-50 employees "Some of the most useful advanced features are only available on higher-tier plans, which may not be ideal for everyone." Nov 28, 2025 Michelle R.ResearcherResearch, 1001-5000 employees "SurveyMonkey is a fantastic, "point-and-click" survey software that allows users to create very high-quality and tailored surveys for a wide range of uses, from training satisfaction to polling and ranking." May 10, 2026 Parker W.TeacherEducation Management, 201-500 employees "Some of the cooler features feel locked away unless you pay for the higher plans, which can be annoying if you just want to add a bit more customization or get deeper insights without upgrading." Apr 27, 2026 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [Trustpilot vs Birdeye](https://www.softwareadvice.com/online-payment/birdeye-profile/vs/trustpilot/)[Brand24 vs Birdeye](https://www.softwareadvice.com/online-payment/birdeye-profile/vs/brand24/)[UmfrageOnline vs SurveyMonkey](https://www.softwareadvice.com/compare/157864-surveymonkey/vs/449992-Enquetes-Maken/)[Google Forms vs SurveyMonkey](https://www.softwareadvice.com/forms-automation/google-forms-profile/vs/surveymonkey/)