BitPay

RATING:

4.3

(16)

About BitPay

BitPay is a payment processing software designed to help businesses manage digital currency transactions. The platform enables administrators to accept donations and payments in cryptocurrencies and email invoices to customers. BitPay allows teams to gain visibility into exchange rates and handle bank settlements. Additionally, managers can connect the solution with QuickBooks to import and track bitcoin sales on a unified interface. BitPay lets businesses integrate the system with several third-party applications including WooCommerce, Blesta, PrestaShop, Shopify and Magento.

BitPay Pricing

Free trial: 

Not Available

Free version: 

Not Available

BitPay settlement settings

BitPay Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

3.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for BitPay

1 - 5 of 16 Reviews

User Profile

Wale

Verified reviewer

Internet, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed July 2022

The customer support could be better

Apart from the bad customer support, BitPay is a platform that makes it easy to accept crypto payments on your website or application.

PROS

BitPay lets us easily integrate a cryptocurrency payment gateway into our application with minimal setup. Unlike other payment gateways with tight geo-restriction, BitPay lets us use the service with reasonable fees.

CONS

In my experience, the customer support system is horrible. It took weeks to get the account approved and this is my major gripe with this platform.

Reasons for switching to BitPay

CoinPayments has serious geo-restrictions. I had to contact a partner in a supported country to set up an account in the first place. This became frustrating as time went by.

Paul

Public Relations and Communications, 1 employee

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2021

BitPay - the bridge between crypto and convention money for your business

When I owned a coffee shop and was introduced to bitcoin, BitPay was an amazing tool to allow me to accept crypto from a new customer base without actually holding bitcoin. If you do decide to jump into crypto with your business, I would start with BitPay.

PROS

BitPay allows you to accept bitcoin and other cryptocurrencies without the risk of volatility - it automatically converts to your local currency without any fees. It works much better than credit cards.

CONS

Their customer service tends to be on the slower side - it can take a few days to get an answer.

Reason for choosing BitPay

BitPay offered a lot more user-friendly tools.

Paul

Capital Markets, 201-500 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed February 2024

Please stay away from these scammers

Please stay away from these scammers which keep growing with no ending in sight. is the worst broker I have ever invested with. By His grace, I was able to get my stolen money on contacting [sensitive content hidden] I hope that this stops and the authorities get more grip on things.

PROS

 I had a very terrible experience with them so i will not recommend them to anyone.

CONS

They are not reliable, you will only end up losing your money. They kept on asking me to invest more money.

User Profile

Nipon

Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed September 2022

Accepting crypto payments for business. BitPay could be just the solution you’re looking for.

Average

PROS

Crypto payments accepted via bitpay automatically clear to Bank or wallet daily. You can covert every payment to your preferred currency immediately avoiding unexpected rate fluctuations. Also they partnered with Visa network offering a Visa debit card which allows you to access your fund from any Visa supported ATM around the world.

CONS

Plugin market limited. Very poor customer support. Not recommended for big businesses. Visa card available only in few countries.

Reason for choosing BitPay

Simpler service

User Profile

Meale

Verified reviewer

Business Supplies and Equipment, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

the fast crypto transactions place

PROS

i use it to make a lot of quick transactions

CONS

some functionnaries have to be performed