BlueSnap

RATING:

4.6

(27)

About BlueSnap

BlueSnap is a web-based all-in-one payment software designed to help businesses across a variety of industry verticals, including B2B invoicing, digital goods, physical goods, marketplaces, healthcare, logistics, freight, gaming, and education automate payments receivables, tax compliance, and more. Key features include online and mobile checkout, subscriptions, virtual terminal, POS payments, unified commerce, fraud prevention, payment optimization, invoice payments, and global payment services. Teams using BlueSnap can accept debit, credit, and local card payments across a variety of card brands. The Subscription Billing Engine enables sellers to customize subscription plans, manage tiered subscription plans, update payment details, and issue cancellations. The AR A...

BlueSnap Pricing

BlueSnap charges a percentage of each transaction, starting at 2.90% (+$0.30) for the standard plan. Custom pricing is also available for businesses with high sales volumes, as well as non profits.

Starting price: 

$0.01 

Free trial: 

Available

Free version: 

Not Available

BlueSnap order management
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BlueSnap Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for BlueSnap

1 - 5 of 27 Reviews

User Profile

Kenny

Verified reviewer

Marketing and Advertising, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Easy payment processing for businesses.

I'm happy with the feature set and customer service that BlueSnap offers. I have been able to accept different payments online without any issues. My main reason to use BlueSnap was to be able to accept different credit and debit cards for my business. Two thumbs up for BlueSnap. I've been using this for about 2 years now without any issues and will continue to do so. I also see there are improvements made to the user interface, different features and information found inside.

PROS

BlueSnap offers quick API integration so I had no trouble integrating BlueSnap with my SaaS Business. Support staff has been very helpful and responded quickly to the questions that I had, so I rate their support as 5 stars. Compared to other payment processing services I've used, I'm happy with response time here. There's a lot of data to be found in your dashboard and reports. This helps me keep track of how sales are going. You can run all sorts of reports inside your account. After a little digging (there are a lot of menu items inside your vendor account) I found everything I needed and I know BlueSnap offers a lot more than what I'm currently using. It's a robust platform with a lot of features.

CONS

In the beginning I felt a little overwhelmed by all the different menu items inside my account. But after using this for a couple of weeks, I found my way inside and know where everything is located. I reached out to support to ask some questions, especially where I could find certain settings, and found support staff to be very helpful. This helped me to get used to the system.

Reasons for switching to BlueSnap

PayPal has been growing into a giant company, but over the years has cared less about smaller businesses, even preventing them from continuing to use their accounts, with vague TOS updates and a support team that has been anything but helpful and respectful to solve any issues. So I moved away from PayPal as I feel that company can't be trusted anymore.

Emily

Computer Software, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed December 2022

Bluesnap is a great solution for Electronic Payment Processing!

Our company is newer to Bluesnap, but so far, we have found it to be a great tool for payment processing. The reporting features are simple but provide everything needed, and the interface is user-friendly.

PROS

Bluesnap is very easy to use and customize. The interface is extremely user-friendly.

CONS

It would be great if you could easily export the summary reports into a PDF document.

Reasons for switching to BlueSnap

Our old solution was clunky and did not provide the level of transaction visibility we were looking for.

Henry

Computer Software, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed November 2019

Terrible service - save yourself time, money, and heartache and work with someone else

After 2.5 years of processing with them and paying each fee without fail, we got cut with less than a days notice. Left our company out to dry. Terrible business model and they couldn't care less about customer experience

PROS

Integrated with WooCommerce and it didn't fail

CONS

Customer support, refund policy Totally miserable to work with on most fronts

Vendor Response

Hi there, We are very sorry to read your review and apologize for any negative experience you had with us. At BlueSnap, our team works hard to continuously improve our communications and overall customer experience. While conducting a periodic review of your account, we saw strong indications that your account is not compliant with our merchant regulations and policies. If you'd like to further discuss the matter, please email us at social @ bluesnap dot com. Again, we are sorry for the experience you had and we hope you find a service that better fits your business needs.

Replied November 2019

David

Management Consulting, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed July 2018

More Functionality - Less Cost/Hassle

We've been thrilled by the service and capabilities of ARMatic. They have been able to provide functionality within Intacct which Intacct itself has not made available. When we were seeking an integration for Intacct to allow non-Intacct user employees to record payments on invoices, ARMatic gave us months of free use to try their system, and ultimately provided an exceptional service at a rate tens of thousands of dollars cheaper than Intacct's own solution. Their technical team is willing to take the time to consider needs, develop solutions, and at a fraction of the cost of other Professional Services. They are a fast growing company with mounting capabilities. If you're looking for a way to provide employees with read/write access to Intacct without the huge expense of multiple business license, look no further. ARMatic has not only created a ready made, simple solution for you to use, but they are already prepared to develop new solutions to meet your needs. I'm grateful to say I have not yet experienced any major issues with their platform. Though it's not perfectly responsive to a mobile browser, it is very usable from iOS and Android browsers making it mobile-user friendly.

PROS

We've been thrilled by the service and capabilities of ARMatic. They have been able to provide functionality within Intacct which Intacct itself has not made available. When we were seeking an integration for Intacct to allow non-Intacct user employees to record payments on invoices, ARMatic gave us months of free use to try their system, and ultimately provided an exceptional service at a rate tens of thousands of dollars cheaper than Intacct's own solution. Their technical team is willing to take the time to consider needs, develop solutions, and at a fraction of the cost of other Professional Services. They are a fast growing company with mounting capabilities. If you're looking for a way to provide employees with read/write access to Intacct without the huge expense of multiple business license, look no further. ARMatic has not only created a ready made, simple solution for you to use, but they are already prepared to develop new solutions to meet your needs.

CONS

I'm grateful to say I have not yet experienced any major issues with their platform. Though it's not perfectly responsive to a mobile browser, it is very usable from iOS and Android browsers making it mobile-user friendly.

User Profile

Rodrigo

Verified reviewer

Marketing and Advertising, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2023

A new way to sell with BlueSnap

BlueSnap is an e-commerce platform that operates in our company supporting all our sales processes for some time, the tool has a great series of functions ranging from the receipt of payments to inventory control in real time that manage to greatly increase the productivity of all our sales agents and allowing to obtain greater economic benefits.

PROS

BlueSnap has a large number of customization options that allow our users to do the best job at the time of making the respective marketing campaigns for each product and service, managing to increase the visualizations of these in a short time. The processes of buying and receiving money are quite reliable, so far we have not had any problem in this regard, in general the tool works properly. The tool works well for any type of company, especially for medium and small companies that need to greatly enhance the advertising of their products and take it to the next level through structured campaigns based on the services offered, with a medium-high degree of difficulty for its implementation and its customer service is not as good or effective as we expected.

CONS

The flexibility of the reports is sometimes not what we expect and we can not edit them, we would like to have some more accurate and not so broad data on the products to get a different perspective of all sales processes that we carry on a daily basis. In its initial stages it is quite difficult to configure which requires some time and in some cases investments in third parties to be able to have the tool fully operational.