Cash App vs Square Payments

RATING:

4.3

(501)

Cash App has 501 reviews and a rating of 4.32 / 5 stars vs Square Payments which has 2319 reviews and a rating of 4.68 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (501)
4.7 (2319)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
3.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 10, 2024
April 15, 2024
Pros/Cons
  • Pros

  • Easy to use, works great!!! It integrates with all platforms with ease, haven't had any issues with crashes or app not loading.
  • Quick Setup and incentive programs for recruiting new users are some of the main pros with Cash App. The application also has a large user base.
  • Cons

  • I had a hard time reaching someone from customer service to request a transaction i needed to cancel.
  • There should be a way to instantly contact customer service and speak to a human since they are in the money business. Additionally, there is no way to unsend money if you send it to the wrong person.
Read all user reviews
  • Pros

  • I love being able to offer my customers the option of paying me with an emailed link. Many people do not like to give out their cc information and this is a great option for a direct sales business.
  • Best of all, payments to your account are very quick, with a fantastic option for instant transfer.
  • Cons

  • The only downside to the Square software was the lack of Wi-Fi compatibility and the short distance the square had with Wi-Fi as it frequently was reconnecting.
  • I dislike the fees that are charged for people processing payments for each transaction.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2023

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos