About Deluxe eChecks

Deluxe eChecks is payment processing software, which includes features such as ACH check transactions, bitcoin compatibility, mobile payments, recurring billing and receipt printing. Deluxe eChecks offers business hours support and online support.

Deluxe eChecks is available as SaaS, iPhone, iPad, and Android software. Pricing starts at $30.00/one-time. Deluxe eChecks offers training via documentation, live online and webinars.


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13 Reviews of Deluxe eChecks

Average User Ratings

Overall

4 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

3.5

Ratings Snapshot

5 stars

(12)

12

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 13 results

April 2018

User Profile Picture

Gabriel from Purplepass Ticketing

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

April 2018

Great service that makes paying out people WAY easier than issuing paper checks

They need to finish some basic functionality and integrations, but once that is done, this is a total 10/10 service

Pros

This has totally changed our payout process, allowing us to quickly and instantly pay out a lot of clients. It's a really fantastic solution that has saved us money and improved our service. We are really happy with it!

Cons

There are some drawbacks though: 1) It's been around a few years but still lacks a lot of features. You cannot filter our, search, or even go to a particular page on the payees list. We have 40 pages of payees and if I want to find "John Smith", I literally have to keep clicking page over and over and over. I'm dead serious! 2) Very large checks may have difficulty cashing.

August 2018

SHELLEY from The Journey Church

Company Size: 11-50 employees

Industry: Religious Institutions

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

August 2018

Same as the cost of a stamp!

This program costs the exact same or less than a stamp, and in addition to saving my company money, it saves me time. It also saves my colleagues the stress of waiting for a check in the mail. I was able to still reimburse one person after she had to take an emergency flight out of state due to a parent's stroke, and I know having those funds quickly was helpful at that time. I love that I can send all of the emails, regardless of how many, at the click of a button, and only one of my colleagues (who uses an online-only bank) has had an issue depositing the check on his end. I would recommend this program to ANYONE who reimburses employees, even if they're all in the same office.

Pros

I love basically everything about this software - ease of use, the cost, the time it saves me. I work out of a different location than the majority of the rest of my colleagues, and using Deluxe eChecks enables me to make sure they are reimbursed quickly without the risk of their check being lost in the mail. It integrates almost seamlessly into Quickbooks, and I'm nowhere near an expert in Quickbooks.

Cons

Customer Service (both the support pages and the live chat) was less than desirable when I first added the program to Quickbooks - the issue was simple: I needed to add bank account information to my chart of accounts, but the level of service I was treated to during that process was not up to the same standard that the product maintains.

July 2021

Rodney from PEO Network

Company Size: 2-10 employees

Industry: Human Resources

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

July 2021

Worst Customer Support I have EVER Experienced!

Worse Customer Service Experience Ever. I have been LOCKED out of my account for over a month. And they don't care.

Pros

I loved the software and service until I had an issue (I was a user for over 10 years) Their Customer Support is the absolute WORSE I have ever experienced! EVER.

Cons

Horrible. Incompetent. Customer Service!

Reasons for Choosing Deluxe eChecks

I knew the developers.

December 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

December 2018

Simple, Quick, and Easy to use.

Very positive experience with Deluxe eChecks. Have called their customer service department and found them to be very positive and helpful.

Pros

Love the simplicity, the user interface, and the service of E Checking. I have used Deluxe E Checking for 5 years with no errors.

Cons

The cost per check is a bit expensive, but the trade off in convenience is worth it.

February 2019

Ari from Young Judaea

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

February 2019

Easy for me to receive my checks through work!

Pros

This is such a quick and easy solution for me to get my weekly checks

Cons

none. this service has given me no issues