Deluxe Payment Exchange

RATING:

3.5

(22)

About Deluxe Payment Exchange

Deluxe eChecks is payment processing software, which includes features such as ACH check transactions, bitcoin compatibility, mobile payments, recurring billing and receipt printing. Deluxe eChecks offers business hours support and online support. Deluxe eChecks is available as SaaS, iPhone, iPad, and Android software. Pricing starts at $30.00/one-time. Deluxe eChecks offers training via documentation, live online and webinars.

Deluxe Payment Exchange Pricing

Deluxe eChecks pricing starts at $30 for 50 eChecks and scales with number of eChecks, as outlined below: • 50 eChecks for $30 ($0.60 each) • 100 eChecks for $55 ($0.55 each) • 250 eChecks for $125 ($0.50 each) • 500 eChecks for $245 ($0.49 each) • 1000 eChecks for $480 ($0.48 each)

Starting price: 

$30.00 one time

Free trial: 

Not Available

Free version: 

Not Available

Deluxe eChecks check signing

Deluxe Payment Exchange Reviews

Overall Rating

3.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

3.5

Value for money

3.5

Functionality

3

Most Helpful Reviews for Deluxe Payment Exchange

1 - 5 of 22 Reviews

User Profile

Gabriel

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2018

Great service that makes paying out people WAY easier than issuing paper checks

They need to finish some basic functionality and integrations, but once that is done, this is a total 10/10 service

PROS

This has totally changed our payout process, allowing us to quickly and instantly pay out a lot of clients. It's a really fantastic solution that has saved us money and improved our service. We are really happy with it!

CONS

There are some drawbacks though: 1) It's been around a few years but still lacks a lot of features. You cannot filter our, search, or even go to a particular page on the payees list. We have 40 pages of payees and if I want to find "John Smith", I literally have to keep clicking page over and over and over. I'm dead serious! 2) Very large checks may have difficulty cashing.

SHELLEY

Religious Institutions, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2018

Same as the cost of a stamp!

This program costs the exact same or less than a stamp, and in addition to saving my company money, it saves me time. It also saves my colleagues the stress of waiting for a check in the mail. I was able to still reimburse one person after she had to take an emergency flight out of state due to a parent's stroke, and I know having those funds quickly was helpful at that time. I love that I can send all of the emails, regardless of how many, at the click of a button, and only one of my colleagues (who uses an online-only bank) has had an issue depositing the check on his end. I would recommend this program to ANYONE who reimburses employees, even if they're all in the same office.

PROS

I love basically everything about this software - ease of use, the cost, the time it saves me. I work out of a different location than the majority of the rest of my colleagues, and using Deluxe eChecks enables me to make sure they are reimbursed quickly without the risk of their check being lost in the mail. It integrates almost seamlessly into Quickbooks, and I'm nowhere near an expert in Quickbooks.

CONS

Customer Service (both the support pages and the live chat) was less than desirable when I first added the program to Quickbooks - the issue was simple: I needed to add bank account information to my chart of accounts, but the level of service I was treated to during that process was not up to the same standard that the product maintains.

Rodney

Human Resources, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed July 2021

Worst Customer Support I have EVER Experienced!

Worse Customer Service Experience Ever. I have been LOCKED out of my account for over a month. And they don't care.

PROS

I loved the software and service until I had an issue (I was a user for over 10 years) Their Customer Support is the absolute WORSE I have ever experienced! EVER.

CONS

Horrible. Incompetent. Customer Service!

Reason for choosing Deluxe Payment Exchange

I knew the developers.

Anonymous

11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

Simple, Quick, and Easy to use.

Very positive experience with Deluxe eChecks. Have called their customer service department and found them to be very positive and helpful.

PROS

Love the simplicity, the user interface, and the service of E Checking. I have used Deluxe E Checking for 5 years with no errors.

CONS

The cost per check is a bit expensive, but the trade off in convenience is worth it.

Ari

Non-Profit Organization Management, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed February 2019

Easy for me to receive my checks through work!

PROS

This is such a quick and easy solution for me to get my weekly checks

CONS

none. this service has given me no issues