All Shift4 Reviews
53 results
Sort by
Shift4 Reviews
Reviews Summary
Overall Rating
2.2Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
2.7
Customer Support
2.1
Value for money
2.1
Functionality
2.6
Pros
"The product is pretty solid when it was working, we went down about every other month and getting it fixed was not an easy process"
"Transactions run very smooth for the most part, very seldom does it come up with issues."
"It integrates well with our workflow, proving to be a reliable and efficient tool for our restaurant's daily needs."
Cons
"They lure you in with the promise of free terminal software, but they deliberately conceal the monthly fees and the fact that they will lock you into unfair, hidden contract terms buried in fine print. When we attempted to transition away from their service, they refused to honor the time we had already spent on the platform and claimed the agreement auto-renewed—despite us having the equipment for over a year."
"The fees we agreed upon with our rep were not accurate to the actual bill and they have a clause in the contract saying they can adjust fees at any time, to any amount as long as they give a 300 day notice."
"They are a predatory company using deceptive contracts, aggressive billing practices, and borderline fraudulent behavior to trap customers."
Fast-track your software evaluation
Speak with a Payment Processing software advisor for a free 15-min consultation